The Home Depot Acueducto Zapopan

WORST SERVICE. Do not buy from them .
you buy from online saying fast easy then buying in person then when you go to pick up they have to wait 24-48 hours.  Manager and employee are rude! Email confirmation says one date and the date to pick up is 24 -48 hours later. Shame for this so called US  Company .

Worst Home Depot I've been to.  I bought a water-heater for 4000 pesos with their promise of free installation.  Waited almost an hour while they tried to figure out when they could do the install.  I had to spend almost another 1000 pesos on parts they said were necessary.  Six days later, they still haven't showed up or called about the installation.  I got sick of waiting to take a shower and hired someone else to do it.  He told me they gave me the wrong installation kit, and did it, with parts for $1000.

I  had the best experience ever at this Home Depot, and when I say ever I mean EVER, I went to buy a washing machine and I knew exactly what I wanted so I called ahead of time  to make sure they  had it, and I talked to one of the managers his name is Juan Alvarez  he was awesome, I told him that they were in a part of the city that I didn't really didn't know, and that I would be taking an uber,  and he said that they didn't do this for everyone,  but that he would have the stores driver give me a ride home,  seriously I felt like I was queen for a day. Now that I know how to get there I feel confident that I can get there by myself. Everyone I dealt with was awesome,  in customer service Lupita was so nice, and very helpful.

It's like toy store for me, I can spend hours and you can find everything to improve your home. Since I meet this company in Canada, they continue with the same quality here in Zapopan, Mexico.

Rutkowski Paint and Hardware

This place is a little gem, but I didn’t know that this place is super honest! I went In to grab some stuff in a rush. I used the bathroom and dropped an envelope full of money on the floor. I noticed it was gone an hour later and rushed back hoping it would still be there. When I walked in they told me don’t run to the bathroom and went behind the desk to reveal the envelope. They confirmed how much money was in it with me and then handed it over! One of the employees turned it in! God is good people! There are still beautiful people in this world! Thank you Rutkowski hardware!!

EXTREMELY helpful. not only were the two gentleman kind (an adult and a younger gentleman) but they helped me find a easier solution saving me a lot of trouble.

They do things that no other store does..put new screens in for my windows about 25 window screens ..looks great..thanks..

Came in at 3:48 and they told me they are closed, (they close at 4:00pm) just because they didn’t want to help me look for a hose for the washer, not great service, and very expensive ! 👎🏽👎🏽👎🏽

Had a great experience replacing an old faucet that was pretty rusted and hard to do.  Jose did an excellent job and very fast at a great price.  I recommend this place to anyone who needs any plumbing done.

ace hardware

Good inventory selection, knowledgeable staff, great location. Highly recommended!!!

No place to park. Most spaces are marked private or handicapped.

Your every thing in one place local hardware store

The Home Depot Oblatos

This is a good place to go buy any hardware products you need. The employees are friendly and knowledgeable. I like the selection of products they have and the prices are reasonable. When we went, I had a lady help me out to find a tank less water, and she was very good at her job. I would recommend this place.

It was not to crowed helpfull personal, and fast check out and the accept most vredit cards and valles

Waiting in line to pay too long, only one cashier open.

Not good is not the same as the other ones

Larsen Ace Hardware

Cannot say enough good things about the team here. They went the extra extra mile to help me get a screen for my window done. You never see this level of service and commitment from the big box stores

I went in this morning to have a set of keys made. While waiting in line at the key station two employees started helping a person identify a washer instead of helping us and after standing there for a long time one of the employees looked over at us and said “Do you need something?” Not a single employee in the store greeted us or asked if they could help us find anything and the prices for everything were substantially higher than what you can pay online or at Home Depot and Lowe’s. The product selection in the store was better than what I had thought it would be but with the terrible customer service and high prices I will go somewhere else in the future.

Amazing customer service provided by Kathie! She went above and beyond to ensure the product was ready for delivery and equipped with everything we needed. She was attentive, knowledgeable and provided superb customer service. I was thrilled we could make this purchase locally, through ACE Hardware, and not a big box store. AND, the pricing was better!! Plus, if you are an ACE Hardware member you get free assembly and delivery services with a purchase over a certain amount!! Amazing experience!

Great hardware store, fantastic stock, very helpful, and wonderful wood floors

This is my first time visiting this particular store and it won’t be my last. I went in to get a key copied and the staff were very friendly. The customer service was excellent and staff provided me with knowledge about locks and key types. I was in and out of the store very quick as well!

Harbor Freight Tools

Store is clean and merchandise neatly displayed.  Lots of displays.  You will generally find what you are looking for and at a great price but what they cut corners on is customer service.  They are constantly offering discount coupons but beware, those offers are loaded with limitations, like excluding all Central Machinery branded merchandise.  I do like that on the web you can at least get a rough idea of whether or not something is in stock in your particular store.

They sell lots of tools at very affordable prices. They are not top shelf quality, but they are certainly not garbage, and for the cost, they are a good deal.
They also stand behind their products with a warranty that is no hassle...
I have been trying to restock my nitrile glove supply for months, but for some reason, they can't keep up with demand. I guess people must be hoarding. Also, the shelf space is much smaller than it once was, so this is seemingly a contributing factor. I have been buying these gloves here for years now, but ever since the Covid-19 pandemic break out, I can't get them. Auto workers are considered essential, so it would be nice to get my hands on a box. I use them because of grease. For Covid-19, I have been using soap and water or hand sanitizer.
C'mon man, get more gloves and stock them fuller (more shelf space), like it used to be.
Update (11/13/2020); After several months of frustration, I was finally able to buy a box of gloves... they only had the one box for triple the usual cost I was paying...
Update (3/19/23);
Looks like they finally got caught up with things. Stock has been replenished.
The prices of the gloves are back down to Earth.

A quick visiti to Harbor Freight is always a must when driving around Belrin Tpke, always have great selection of tools at great prices! Staff in this particular location are great as well and very helpful, store itself is very organized as well!

Huge selection of all tools and equipment with low prices for good quality products.

Absolutely love this place. Such a great place to find those odd ball tools for a great price. Yes they might not be the best quality, but they still are decent for the price. Don't forget to use a free item coupon when you buy anything. I would recommend downloading the Harbor Freight app so you can see all the deals and always get that 20% off coupon.

The Home Depot

Why you have issues oh lumber experts (sarcasm intended)

No straight boards and no flat sheets -

At least look like you give 1/2 a damn

Clean, efficient. Also Josh Lucas is the best spokesmen for this brand keep him.

To every beautiful person (staff member) working on Easter Sunday shout out to you all! I was greeted the moment I walked in and it was 1000% percent authentic it felt right. I was able to find two plants I was looking for all day. I wish I stopped here first! To Axel and my West Indian sister with the nice glasses thank you so much I needed your kindness patience and your understanding. You all are amazing thanks again! ❤️❤️❤️

For the store manager and corporate:

West Hartford Connecticut!
This a wonderful location with wonderful staff.
Everyone who was there in there up until 6pm on Easter Sunday magnificent please shout them out. Thanks. Sometimes people don’t know what other people are going through and the smallest gestures are the kindest ones. I wish I got the woman’s name who was standing with Axel checking me out but ask him he will know. Anyway I’m happy I’m feeling better than I was before I walked in the store so thank you a bunch! Like a great bowl of hunny nut Cheerios special edition with the heart shaped Cheerios! ❤️❤️❤️❤️beautiful! I’ll be back soon 🙂 they will always be my first choice. 😌

Need lots of unpromising
When you search online for product website shows, there are plenty of stock in West Hartford store. When you go to store you never find it. You have to spend a lot of time to find associate who can help you after getting that help you feel that within no time you’re going to get that item and you never get that
Almost every time same story
2 stars because of few good employees who really want to help customers and really working hard

Since online orders started, there are no carts available. navigation around all the loaded carts is annoying. Plus now all the holiday cardboard displays are in the way. They need to fix this.

The reason this place is so great is because they're a small, locally owned store that has high quality products. More specifically, the reason why they have such high-quality products is of course they're trustworthy and honest but, it's important for the consumer to understand that they have high-quality products because they don't want to engage in a huge amount of returns. That goes to show that what you get from this store is high-quality. The best part of all of this is that not only do you get huge value for what you pay for but sometimes at even lower prices than the Big Orange store down the road. It's amazing as a customer to see such a cool and high-value store such as this. It has allowed me to spend less and get better quality for home improvement projects at my home.

I went in to purchase an item that was in stock and in-store only. The Associate told the warehouse guys to grab it. The supervisor said no because someone called over the phone to hold it hours before. The same associate helping disagreed with that statement also saying we do not hold items for people. How can you hold an item that has yet to be purchased? and is an in-store-only item. Another associate who looked like a pre-teen said that I should've called to get the item on hold. In this world, we live in you either pay online for pickup (this item was in-store only) or buy in-store. It doesn't make sense to refuse to sell an item to a customer who is in the store ready to purchase an available item. The supervisor then said he'll price match the item in a different color, I was fine with that because I am not picky but then the supervisor 2 seconds later said he couldn't price match it to the price he told me seconds ago he would as I refused to fight over a difference of $50 I still bought the item. But overall the supervisor is horrible and has no empathy or acumen. If he were in that position he would have felt the same way, luckily got in the hold of corporate who made the situation right and will get me in touch with the district manager. Horrible experience and will not be shopping at the location again.

My most recent visit, the staff was very friendly and helpful, and the tools were priced, right.

It's a great location with plenty of parking. And the staff Is very knowledgeable and helpful makes it easy to shop there...

Even when the customer is wrong, they stay calm and try hard to help.  And then the customer finds the item, not where she was told by family, and the cashier was still polite.  Much appreciated.

The Home Depot Tlaquepaque

Too slow. The service is Ok, but the cashiers are a nightmare. Don’t recommend. They should hire more staff. Its ridiculous! They have an old lady attending everyone. Additionally, make sure to double check they apply the discount when you buy an item because they usually don’t apply it. For instance, I bought something that was suppose to be $135.00 and they charged me $202.50 which is the price without discount. Be careful they are sneaky!! Just another case of a Mexican business man taking advantage of the place’s prestige, but failing miserably to implement its values!

This place needs better management! I've wasted 4 hours of my time so that they can give me the wrong product. Then come back the next day to return it and wait another 3 hours so they can tell me it doesn't exsis!

It was " el buen fin " ( black friday ) but  the prices on the items were not updated on the cash register,  so just imagine the lines that formed!!
The cashier had to call the manager every time, then the manager had to call the worker in charge of the isle of where the item was located!!

Management sucks,  you can only go thru were they tell you to go , your not free to roam around , one female employee even told me she was sexuality harassed by management , will never go back to that store .

Good customer service, the only thing is that sometimes the lines to pay take forever.

The Home Depot Cordilleras

Great store, good prices, but service is deficient. They need to have more people to assist you.

Helpful staff.  Lines at cashiers aren't too long....not like Walmart!

The selection is not comparable to stores in the US and Canada. The aisles are crowded.

They sell products but don't support those products by stocking replacement parts

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