Ace Hardware

My husband did not have a good experience here. Workers are too suspicious. Not everyone is a thief.  Once he got his part they didn't have change for a $100 bill. He just walked out. Maybe the crew needs a refresher on how to treat customers. Lost our business for sure.

Went all around town trying to get a key cut so I can have a spare for my motorcycle. Most places wanted an outrageous amount of money - lehman’s lock and safe charges $10 a key (no discount for multiple keys), a1 locksmith charges $13 and the rest (lowes, Home Depot, the other corporate owned ace hardwares, and true value) don’t cut blank keys that aren’t already in their inventory. I was able to get my blank key cut here and they charge around $2 per key. Took the guy about two minutes and they didn’t charge me today so I thought I’d pay another way by writing this review. Thanks!!

The Most knowledgeable people work here. Love this place.

Room for improvement
I did not have a good experience here. There hours are not good. They are always closed it seems.
I asked a lady (a Raiders fan) for help with some brushes and she shouted instructions to me as to how to navigate the store rather than getting up from her chair and walking me to where I could find the brushes. They do not have non-coercive spray bottles. I’ll be doing my business with Fresno Ag Hardware and I’ll avoid this place as much as possible. I kinda know the owner of this place or else I would give this business a 1 star.

It is always a pleasure to shop at Ace. This is a small (but complete) location with courteous and knowledable staff eager to assist you.  And their prices are very similar to big box stores where you can never find things and must wait forever for assistance from somebody who has no expertise.  More so every day, I turn to small locally owned Ace Hardware first and enjoy shopping with confidence.

Baltimore Door and Frame Company

Y'all are awesome 👍.

Thank y'all for the amazing service

The management at this company fired me because nobody liked me I think it's some b******* And what's more To add to insult the GM would not Talk to me nor call me back. Also blackballed me Getting another delivery job with drywall company..  Because one of the drivers is putting another application into another company And I told the truth to my management I was doing a pick up at FBM and seen him Gene Palmer..s.o.s on u head Bob

Friendly Folks, got my order done in a very timely manner, i have to say i am happy with the service here.

Consistent with great customer service. Will continue to use them.

Sophia
First Choice

We Started getting our doors From Baltimore door And frame company they fit better than American door you don’t even have to shim hinges great job guys

Do not purchase here they will not refund you or exchange I purchased a one way remover and they told me it was refundable and I came back to return it because it  didn’t work and now they are telling me that it’s not returnable  I paid $33 for they should have told me that when I asked

I Absolutely Definitely Love this Place!! Bought some Wranglers and a  Vest! Will be returning!!

These people really know there stuff, even odd stuff. Thank you for the end caps and plugs.

I'm vision challenged and the people at this hardware store eagerly help me to find what I need. Thanks guys and gals.

Liked it here but the guys are starting to be come not so friendly

Snap-On Tools

Ace Hardware of West LA

What can I say... As we all know, "Ace is the place...."  and sure enough I found exactly what I wanted with several other options to boot. That particular visit I was after a length of cable so I could install another television in my bathroom. Ace hardware had a 50foot roll of coax cable which I now own in addition to a couple of other items. Thanks Ace!

Been a fan of Ace for a long time. Large store with a great selection of tools, gear and competitively priced inventory. Extremely knowledgeable staff and if they don't know, they find an answer to the inquiry and provide several good options. They work as a team which makes the experience a good one. I may not be able to recall all the things I have purchased from an Ace Hardware over the years but I will always recall a great experience at a business. Thank you for having a sense of ownership, pride and being good at what you all do You hire great people!

I needed to repaint my entire house, and this hardware store had everything I required. The paint selection was extensive, and the staff offered expert advice on the best products for my project. The quality of the paint and painting tools was exceptional, and the prices were unbeatable. My home looks amazing, thanks to this store's excellent products and service.

The store & staff are Great! However, this rating is for their Online Order for Pick Up & Delivery at this particular location. (1) I have attempted to place "Several" Online Orders on separate occasions with the "Next Available Store Pick Up Date OR Ship To Store," which end up being "Canceled." (2) With the online order for Same Day Pick Up (which was shown Available & In Stock) get a notification that it is being Processed. Then later checking on this Same Day Pick Up order that the status has CHANGED to Store Pick Up in 3 Days!  "Caution" to those who plan to place Online Orders with Ace Hardware, it may get "Canceled" or your Same Day Pick Up will be ready for Pick Up 3 Days Later.  Ace Hardware Online Deals are very enticing but very unreliable.

I passed by the store by accident, I went in to look for a Plumber’s tape that I had been planning to get, since I just recently installed a water filter, without the seal it’s leaking. So I went in without carrying any cash and cards with me (I went there after class, I don’t usually carry my wallet with me on a normal school day), not knowing that Apple Pay is not accepted (the machine can’t do pay wave), that puts me an awkward situation. And this very nice young man who works as a cashier in the next counter just came up and helped me pay it!! I was so grateful, I wanted to Venmo him back but he refused, so I said I’ll come back tomorrow to pay you in cash. And he said today is actually his last day working here. This guy just made my day, ACE you hired the right people, please treat your employees well.❤️ May god bless his kind soul, and wish him the best in everything he does his life.

Odenton Hardware Inc

Awesome little hardware store. Been there at least two dozen times to fix stuff around the house, every time some employee greets me, asks what I need (and knows where it is!!). Prices are slightly higher than driving to the big box stores but honestly, its totally worth it. Needed a part to fix my toilet yesterday, was in and out in 3 minutes; i would have spent 30 minutes at Lowes just trying to find the stupid part.

For a small foot print they do have a surprisingly large number of parts for most basic home repairs.

Lastly, the staff, just awesome, always super helpful. Can't compliment them enough.

Huge thank you to the staff.

I was having difficulty locating a steel tree stand to put on hold for me when I got off work. Called in the morning at open, and held it for me until 2pm.

They came through! And super helpful.

Love the staff. They are so helpful and nice. You can always get help with your project. Unlike going to Lowes or Home Depot, have to search for isles just to find someone to help you. I will pay a little extra for good service and a friendly face.

This is a great location. The staff are very inviting and willing to help you find anything you need. They always seem to have that one-off item you can't find anywhere else. Definitely check it out.

Great "Hometown" feel they have 1 or 2 of everything you need, and if they don't have it, you don't need it.

Crofton Ace Hardware

Service was great. We needed two sets of replacement tub/shower faucet handles  which neither Lowe's or Home Depot had in stock. This Ace location had one set in stock and had a second set shipped into the store, next day.  Huge green egg 3ft across

I walked into this store and was not greated. As I shopped around, I heard one of the staff asking shoppers if they needed any assistance. Not once was I asked. When I went to check out my items, I was asked did I get everything and would I like to sign up for the rewards card. The cashier appeared friendly and did sign me up. Unfortunately, as a first time shopper at an Ace store, I don’t look forward to ever returning.

Service at this store  is superb. Tracy is a great employee. I  live in odenton.the employees at the dollar tree in odenton play to much. So I go out of my way to go to the Crofton store.

I was super excited that an Ace Hardware opened near me, and was so disappointed with the additude from all the workers.Every time Ive gone into this place , the entire staff is supper rude and not helpful at all.  I only had been in the place 2 times not only does the staff not want to help anyone but they don't know where anything is.  I wont be shopping her anymore due to the staff.

I buy a lot of materials for the work I do in my company, there are good prices here, the employees are friendly and attentive, thank you very much

Express General Construction LLC
Committed to excellence

Hagan Ace Hardware

Great local store when in need of those important household items. Staff is welcoming, knowledgeable and professional. Store is clean and well organized. Some cool finds at times in the clearance section! Join the rewards program and use those coupon savings. So glad to pick up the new air filters for the new ac unit on this visit. Until my next happy household shopping time!

Amber McFarland and team in the floral department did a phenomenal job putting together a mixture of roses and fall flower arrangement for an important event for me. Super impressed and more importantly so was my significant other. Thanks so much and keep up the great work!

LoVe our local ACE! Always friendly employees asking to help, have what we need, and the BEST plant section. Could work on keeping pricing more competitive…. Overall - thank you for being a GREAT business to shop at!  EnJoY the discounts when a member/and coupons in the mail! TY

Best Ace Hardware in Jacksonville! The store here is huge and has a gift shop, florist and amazing garden center. The garden center is great, relatively cheaper prices for rarer plants. The staff were very friendly and helped us pick a paint color. Definitely coming back!

This review is for the Stihl equipment repair department. All of the guys are great, and this last go round, Dustin took especially good care of us. He thoroughly explained the problem, talked us through our options, and got it turned around to us quickly. Great customer service as well from a very pleasant young man. A pleasure to do business with these guys as always.

Bryan's Ace Hardware

I love Bryan's Ace Hardware. My experiences have been the same in each store - outstanding service and inventory. I also use their garden department.

Incredibly disrespectful employees out in the garden department. Really don’t understand why people would come here instead of Lowe’s.

Small town hospitality at its finest! Very helpful.. I went into the store looking for activated charcoal due to my neighbor feeding my dog rat poison and the gentleman tall, darker-blonde hair, with glasses- I didn't catch his name unfortunately) and such a sweet, kind-voiced young-lady made sure that they went out of their way to not only try to assist me with looking throughout their store but also, they took the time to get on their phones, located what it was, where it was being sold at, and then made sure that I had the directions in which i needed to make it to the correct location of the store I was in need of that carried my desired activated charcoal.  I don't know if they will see this post or not but I'd like to thank you from the very bottom of my heartw--@.) Keep up the great customer service! uh

Uninformed employees.  If they don't know the answer don't pretend you do. Completely clueless . Just like one of the owners. Stealing from customers. Profits at any cost

Great Service, Friendly Staff , Definitely Recommend them…!!!

Waverly Ace Hardware

Great neighborhood hardware store. Ample selection and friendly staff.

I've been going to this ACE hardware for years and they've always been super helpful. This week I needed help installing my under the cabinet microwave and Danny was really helpful, he took the time to answer all my questions and help me troubleshoot some issues I was having with my cabinet. Thanks a lot!

Went to Waverly Ace Hardware to find replacement screws for my car license plate. The store employee quickly helped me find the right screws and even installed them for me while I paid at the register because I didn't think to bring a screwdriver. Thank you, Waverly Ace!

The crew was very nice to help me find the missing screw for my cooking pot. They handled it professionally

Went into the store at 7:56 to find some paint in a designated color. Cashier “Ian,” said that they couldn't do it because they were about to close and he already put the paint machine down. Unacceptable, as long as the store is open for business, the customer should be able to be helped. Just because you want to “get off on time” doesn't mean that you should turn away a customer. If the store is open, it is open for service, no matter what the service is. The paint machine should go down AFTER business hours.

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