Walmart Supercenter

Huge thank you and shout out to Riece in electronics on Black Friday this evening. He was so kind and helpful. Black Friday shoppers are crazy and aggressive. You could tell he had a long day today being absolutely bombarded by customers. He had a huge line of people and he handled it gracefully and was so nice to everyone. We purchased an Xbox X series and a 55 inch TCL Roku TV around 8pm. He went back and got us our requested items as quickly as he could and somehow managed to deal with everyone else in line with a smile. What an outstanding human and employee. I'd be happy to encounter him again and I wish him the brightest of futures and the happiest holiday season ever. It is so refreshing to encounter a Walmart employee with such kindness and patience. He had such a light-hearted demeanor for what a crazy day he must have had, and I think management should know what a great job he's doing.

Very clean, well lit, great signage, and even helpful employees when you can find one. Although some people don't like self-checkout, I prefer it because it's quick, easy, and I can make sure I'm being charged correctly for each item. No complaints.

I have had some amazing customer experiences. I have staff offer to walk my bags to my car!  (From garden to other side of building where I was.) 🩷

The pharmacy on Alden - superstars! They are friendly, helpful! And the pharmacist - top notch! Helpful, kind, thorough on questions. 🩷

Please remind your employees that are filling online orders, to respect the customers that actually came in person to shop. You have many employees that will stand in front of you to grab an item, block you, don’t say excuse me and get frustrated if you need help finding an Item… you get a loud sigh or grunt…. Customers in the store should be #1, not treated poorly for shopping in person…. They really need a reminder of this. The employees rudeness definitely forces you to make a decision to shop other places instead.

When I place an online order, I noticed my order history and I get so frustrated knowing there have been times I placed Photo orders at this Walmart and they were supposed to be done within an hour or a set time. I would go pick up the photos, invites my order and you have to track down somebody for photos and your photos are not ready. My photos were never picked up And I had to waste gas and time to go get Photos that we’re not there when they said that they would be there. I figured they would have refunded me for not picking up the photos that they had promised that we’re not there. They never refunded the photos , the Walmart is very dishonest And it seems to me customer service is lacking. I have called about this before and my call always seems to get lost in the Walmart system. Also, my eye add, they are doing self check out yet. There is no one to answer questions that they should know. It’s funny how you would think they would put the employees that would be doing check out out on the floor so you can actually get some help finding things but nope you can’t find anybody either when you need help locating things or have a question.

I love this Walmart💙 Their staff is great, curbside pickup, too. If you are looking for a shopping mall kind of Walmart, this is not your store. I really like that it is smaller, so it stays clean, and you can find what you need quickly. When you have a toddler, shopping is difficult and takes longer anyways. The employees are quick to find, and they will try to find what you are looking for. Thank you😃

I go places to buy things, and I don't deal with anyone or employees but still asked at check out if I would like to tip... I don't mean this is happening in walmart  but the online order should be allowed to tip bcz someone took the time to look around and gather my items and then the same person or a different person took the bags to my car. I was surprised to know that they can't accept tips by policy. Or maybe is it good for employees so they won't consider them tipped workers and reduce their wages.. again America on papers never like reality

Asked for 2 plastic instead of dragging a cart for 2 items, a cart that just looking at the handle makes me sick as how stick and dirty it is...they felt I am suspicious,  bcz this nation is terrified from anything and nothing... I look around me and I see some smart Walmart detectives watching me...I placed a bag beside me, walked 3 step grabbed something and turned back the bag is gone... I asked who took the bag that answer was insulting... clean the God carts instead of acting smart..

Sorry and restrooms were clean. Liked that they had plenty of love cashier's. I refuse to use self checkout and only do so when there is no other choice.

Nice friendly place to shop. Clean restrooms,  I went in for mrs. Wages canning supplies ..but they were all sold out. But they did locate me to another Walmart store that had it. Was a bit of a drive, but at least my tomatoes/ cucumbers got done in a manageable time.

Walmart

Went to this location to buy a marine battery. 1st rep I asked to unlock the cage to get the battery didn’t speak English. 2nd one didn’t speak English but understood that I needed a battery. Left and never came back. 3rd rep understood English said he didn’t have keys and would be back, never showed up. Finally I grabbed a manager and she unlocked the cage. Poor customer service, parking lot was a challenge as you dodge customers fighting for a parking space. I’ll never come be back

This is the worst Walmart that I've visited in the KC Metro. I was there for less than five minutes because they didn't have the three items I came in for (kosher salt, ground beef, and a refill PK of eclipse gum).

First, I think they're probably being robbed blind. In five minutes I saw at least three separate individuals blow through the entrance gates with products in their hands and then run for the parking lot. On an aisle I was shopping, I'm pretty sure I saw someone stick product of their shirt out of the corner of my eye. When I got to the front of the store, they were several employees just standing around chatting as the entrance alarms went off. No one seemed to even be paying attention.

Second, as I said above, they didn't have three simple things I was shopping for. I've been let down by the store many times in the past and this would be the last visit for me.

Finally, the place is filthy.

I do not recommend. I never have what I need and I think the place is downright dangerous.

Terrible customer service, asked an employee to get something out of a case and was told I needed to go to customer service. Went to customer service they paged overhead and I waited around 15 minutes for no one to show up, went back and they paged again. Waited another 10 minutes for no one to show up and my girlfriend and I had to track down several employees to eventually get someone who had a key to unlock it. Every employee we had asked pretty much said the same thing and that was to ask customer service.

The only reason I don't give one star is because it's close to my house. Almost all of the employees look like they wish they were anywhere else in the world. Listening to the way the manager talks to his staff, it's apparent why they feel that way.

I rarely go to Walmart to begin with because I usually have a less than pleasant experience. They have now completely lost my business. I was there trying to find something when I had 3 different young boys who worked there walk right past me and ignore me when I tried to get their attention. I finally was able to ask one of them for help when he called for another employee to come help me and then the boy he called over looked at me, turned his back, and walked away. The other boys were off with their friends who came into the store to visit. I complained to a manager and they knew exactly who I was referring to. That alone should say enough. It is beyond frustrating but really just extremely rude more than anything. Stop hiring young kids if you’re going to just reinforce unacceptable behavior and awful customer service. Doesn’t seem like you’d be missing much without them.

I am here visiting family. Basically I have to say that if I didn't know that I was in another state...it feels that if you've been to one Walmart, you've been to them all. This one felt like the rest. However, there was only self checkout available. I have a spine injury and sometimes it's difficult for me. It would've been nice to have 1 lane open as an option for those who need a bit of help. But signs of the times.
The produce department was very nice and fresh.
Overall nice store...clean

Great store. Even as some prices are skyrocketing, Walmart keeps certain everyday items affordable. This store is always clean. Checkout is fast. This is my go-to store for groceries, clothes, and much more!

Came in for an oil change, as you can see from the pictures, it obviously wasn't done. Look how brown the oil is. Fresh oil is always a very light color. Don't know if you can tell from the dip stick that it is dark and over filled. Also, now my tire censors don't work either.

Walmart has become a mess since the cashier less check outs have come out. The isles are always filthy. When you need help you can't find it. Cardboard pieces laying around. Sam would roll over in his grave if he could.

Ordered 4 Chineese food dinners.  The gentleman helping me was extremely helpful & nice.  Sesame chicken was delicious.

The Honey Baked Ham Company

My wife and I love this place but today they closed at 4pm and we got there at 3:28pm the young lady told us that they turned the oven off 30 minutes before closing. It was a very big inconvenience. We were the only customers there and there is no sign to indicate they turned their ovens off 30 min prior.  The drink nozzles also were not on 30 min prior to closing.

Ham was good on my sandwich, but I felt the prices for a sandwich and meal were expensive for what you got.

Opened door coming in and out made to feel welcome awesome expercience!

Granted the two times I was in there most recently was right before Thanksgiving and then again before Christmas. I ordered online ahead of time and the staff moved me through very quickly during these very busy periods and every time they had a smile on their face. Not so easy when it gets that busy but they were great. That and the food is always exceptional!

The 3lb boneless turkey tasted just like ham. I didn't order ham.

I made an online order with $350 worth of food and home products because i’m staying at a hotel and have no transportation. I also left a nice wealthy tip but for some reason i’m getting notifications that I need to substitute but then there would be things like the candle lighter I ordered was unavailable so the X it out as a whole. I proceed to text my shopper can you pick up any lighter and get no reply. It like the worker is being lazy not even trying and I spent a lot of money for nothing to be found or substituted. So I call the walmart online order department they don’t pick up so I called the store. A lady picks and I say Hi I made a online order and before I could say anything else about how they aren’t picking up she rushes me off and says she putting me to the other line for online orders it rang for well over 5 minutes repeatedly and I hang up and call the store again No pick up. Workers need to stop being lazy and do their job. I spent my hard earned money and was generous enough for a great tip and can’t even get a good experience. I would’ve doordashed groceries instead.
Even look at the bagging just careless. If I could’ve took my tip back I would’ve and I understand why people don’t tip.
Also he went by the name of Adrian.

Super Center
I always go here for groceries, cosmetics, etc.
They have fresh items. Friendly and helpful staff.
The store is busy all day.
Parking is little bit tough because of the crowd.

Near-by stores
Best buy
Dollar tree
Whole foods

Walmart has stopped supplying carts for customers. Push your own cart from the lot, buy only what you can carry, or just go away. Seen 8pm Wed 8/16/3023.

Big space. Friendly workers. Clean. Reasonable price. Parking available. Self check out. Easy return and customer service. Good deals.

I found the order pickup location easily enough, parked, and let them know I was there. I then sat there for an hour, watching everyone else get their orders in a timely manner. I finally looked at the app and discovered that they claimed my order had been picked up over an hour earlier. I contacted customer service who told me there was nothing they could do. After arguing with the CSR, he finally initiated a refund, so I did get my $75 back, but still, this is unacceptable.

Great parking including handicap slots.
Well stocked, well lit. I one stop spot for most needs.

It's 2 days before Christmas and all the valentines stuff is out with only some of the shelves stocked. So no winter holiday candy anymore. It's all hearts and roses with mostly empty shelves at that. Why so early Walmart?

Hey to admit it, came in hot just ten minutes to the closed. Thankfully employees still very pleasant and helpful. No sideeye looks. Boom, in and out 7min and change!
#gottagetproducenpotatoes

What can I say. It’s Walmart. They have most things everyone needs and many things everyone wants.
Though this location isn’t always the most organized or pretty. The boardwalk location seems to be a lot better at keeping everything stocked and in the right place with correct tags.

Hours need to not only be 24/7 again but closing early makes me have to take all 4 of my kids along as well plus you have the stocking done way to early I'm always maneuvering around stockers with boxes so overwhelming in middle of isle that I have to go till you see an opening to cross to other side. And the check out process . Where do I begin. U start an hour before closing announcement on closing but have only self checkout and 1 maybe 2 regular ones open. I really don't know what job people actually do there

Nice Walmart. They keep the store clean and in good order. The staff I have met are always friendly.

Food area selection is pretty good. There are nice fresh vegetables and fruit choices that are usually good quality.

This is disgusting. see at your own risk.
A huge fly inside the bread packaging at Walmart on 15700 location on 9/25. It caught my attention since it was buzzing pretty aggressively inside the bag. I can imagine fruit flies on produce but not blue fly inside the bread package.
Walmart, please improve the quality and inspection of your products. This is unacceptable.

During my recent visit to the new Walmart branch, I was impressed by its cleanliness and the exceptional assistance provided by the staff in helping me find the items I needed. This store stands out as one of the cleanest Walmarts I have ever visited across the entire USA. The combination of a well-maintained environment and helpful personnel made my shopping experience notably positive.

I have had good services from their Auto services for tire rotations and oil change.. but their management is pathetic. They would not hesitate to deny you an appointment, even with a valid evidence of online schedule, links, etc.. they have the audacity to tell, they have no control how Walmart system works.. sorry about your appointment.

what do you call this ? in the year 2024? pathetic or even there is something worse?

This is our favorite Walmart! We drive from KCMO to shop here and pass by another Walmart (133rd and State Line is terrible)to get here! It’s the best cleanest and has the friendliest employees!!

Shell Xpress Mart

When it first opened it was pleasant but there's a stringy haired wyatboy that I'm sure is only there to ruin this busy. I just stop going. The second problem  is the price. Ridiculous.

Avg gas price is .10 cents more than anywhere else and the POS pumps card readers don't work. The reader tells you to go inside to pay regardless of which pump you use. THEN THESE SCAMMERS CHARGE YOU EXTRA FOR USING THE INDOOR CARD READER.

These guys are ruthless. They up charge depending on who u are and how they feel. I asked em to run a certain AMT on my card, and it didn't go thru, so I literally had to get a dollar in gas. When I got back to my car I saw thru my debit card notification on my phone that he ran it for way too much. And he did that on purpose.
Over priced, rude, not worth wasting your money

I will never go to this gas station again first thing is for regular gas they charge 2.73 and the average gas price for missouri is 2.66 a gallon as well the customer service is not good and they try to charge you 35 cent to use your credit or debit card . How can they charge you money to spend money what their doing is called price gouging

They are a dime higher then anyone else on gas and they would not let me warmup on my bike ride home from work even after I bought a over priced candy bar

Walmart Supercenter at Stateline and 135th.
Clean well lit building. Shelves were stocked and organized. For the day before Christmas I expected it to be busier.

I’m not a fan of check yourself out or bathrooms that aren’t clean.

WalMart is always an experience.  Fewer checkers and more self check-outs.  But this year they have lots of cute Christmas sweaters, onesies and dress up clothes.  They have sure to win ugly sweaters from the cow with "Christmas Mood" to the Flamingo (personal favorite).  One of the best Christmases  my 3 friends and I all dressed up in Christmas attire like the below, going out on the town.  It was a huge hit and lots of memories..... so check out Walmart's Christmas section before it all sells out.

This experience was horrible to say the least!
I was there to pick up  tires that I purchased online.  I had planned to schedule an installation but......
When I got to the outside service door for customers,  it was locked. An employee of the store was trying to exchange a battery and was also surprised.  I stayed in my car,  calling the service number for the next 15 minutes.  Finally drove to the front and customer service said and assured that someone would be back there to assist when I drive back around.
Nope, I actually knocked loudly on the door.  Sat on the bench and  called every number for the store with no luck,  no response.
Drove back to the front,  walked to the service center and found two employees working by the door I was knocking on.
When I received my purchase,  they were plopped in my basket and I was expected to put them in my car.  Thankfully the Very nice security guy walked out and loaded them into my car.

I had a question regarding shopping, and I asked for help with one of the lead on this store. He called someone on the radio, and I waited more than 25 minutes; I saw him again near Aisle 1, and then he hide.

The Walmart at 133rd & State Line needs better management. They are out of a lot of products & they don't keep their shelves restocked even when they have the groceries on pallets in the back of the store. Sitting on revenue because, too cheap to higher stockers. Some items sit empty for months. And, we are paying for the theft at this store, they allow them to walk out so they raise the prices for the honest people to pay for it. The police that monitor the store said they could get sued for stopping a thief if they don't see them take it. There are cameras everywhere & they still can't control their store. I witnessed a 20 year old male exit the store by slipping through the entrance gate with a bulging backpack on his back. He almost ran me down when he had to veer around my cart to the exit door. While this was happening a Walmart associate was checking a receipt of another shopper trying to exit, he had his back to the view of the entire room. You check a receipt, face the entire room next time!!!!!

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