Kabat's - Crismon Ace Hardware & Sunscreens

I bought a Mr Heater propane heater on Saturday. 10/28/2023, I took it the family in need of it. But was the wrong item. So On 10/30/2023 I called the 2 nearby Ace Hardware stores to get a refund. I was told the other Ace hardware stores cannot issue me a refund. They said, I have to take it back to the Kabat's mesa store. Which is 25 mins from where I live. I took it back to the store was told at the front of the store to take item to the back customer service counter, I waited in line and was told take it back to the front cashier if you want a REFUND!! I did, waited stood in-line, when the cashier called for an override for a return. I was told by cashier and Alex that I couldn't get  the refund now cause system is down. He said come back tomorrow. I told him I couldn't do that. So, I left it at the store and Alex said he would refund it and call me when he gets it done. It is now 4pm I called the store to see why I haven't heard from Alex or the Store. I called and was told that he went home for the day and to call back in the morning. I don't have time to call tomorrow I have a 12 hr shift the next 3 days. This is totally nonsense. Poor customer service. A lot of run around when I bought the item on line through the website. No consideration of my time and travel!!! I was put on hold and no one answered the phone I called back and was told again can't do it. Only Alex can....at this point I am PISSED! After this is resolved I will never go to any ACE Hardware stores anymore. My refund has not been made and I have to keep waiting.

They have the BEST customer service ever.  Their employees are so helpful and know what they are doing. They’ve helped me several times with projects I am working on. This is the only hardware store we use

This is a huge ace hardware, I love it. They had so much stuff that other ace hardware‘s don’t normally have. The staff was super helpful and nice and we were just laughing about how many options they had. Pretty good prices, a little expensive

As a large corporation rv park, with many parks throughout Az my encounter at the Ace Crismon store has me thinking, that this Ace may not be the store for us.  I encountered a person wearing a badge with the name Eric on it. I could also see the shopping cart with the T12 bulbs I requested in the backroom. The younger salesperson attempted to assist me but was sternly told to leave it by Eric who was currently helping another customer. Waiting for 27 minutes this person  Eric Store Mgr came over to me. First, he said derogatory statements about another employee who  I knew about what he had to deal with about orders being sent to his store and how this person didn't know how to properly order Materiels These statements were not something a store MANGER should be making to a customer. Eric should not be a store manager not with his attitude towards other Ace employees and specially not towards customers.  During checkout with Eric he dropped several boxes and said nothing to me. For me and my corporation I would not advise any body to shop this store as long as Eric works there.

I bought a Stihl chainsaw a month ago. All 3 guys working there were very helpful. Crimson Ace Hardware is my ace store!

Aire Serv of South Texas

I am writing this review to express my extreme disappointment with Airserve's installation and subsequent service of a brand new unit at our premises. Since the installation, we have encountered a series of issues that have caused significant inconvenience, financial burden, and frustration.

The unit was initially installed incorrectly, leading to multiple problems and the need for emergency service visits. Each time a technician was sent to address the freezing issue, we received inconsistent explanations for the problem. We were first told that an additional filter was needed, then informed that the additional filter itself was causing the freezing and a cleaning was required. Despite incurring additional charges for the cleaning and coolant addition, the unit still failed to work properly.

Furthermore, during subsequent visits, technicians provided conflicting explanations and temporary fixes that did not address the root cause of the problem. A new motor was installed at an additional charge, but even after this replacement, our air conditioner continues to malfunction. This is unacceptable when we have babies in our home in the over 100° temperature.

The lack of resolution, combined with the financial burden we have incurred, is unacceptable. We trusted Airserve to deliver a fully functional and reliable system, but their service has been inconsistent, unprofessional, and ineffective. The ongoing issues have caused us significant discomfort and inconvenience.

In conclusion, we are deeply dissatisfied with Airserve's installation and service experience. We urge them to take immediate action to rectify the situation, thoroughly investigate the unit's problems, and provide a comprehensive plan of action to resolve the issues promptly. Failure to address our concerns satisfactorily may result in seeking alternative options, including legal recourse for the breach of contract.

We hope that Airserve takes our feedback seriously and improves their services to prevent other customers from experiencing similar issues.

Your technician, Ray DeLeon, was the young man sent to my house after I called the office with a concern I had with the fan not turning on like it should. He was definitely thorough in explaining any questions I had and was super courteous with any of my concerns. He found nothing wrong with the thermostat but left me with peace of mind.  He also explained a preventative measure I could take to extend the life of the unit which I declined for now but will definitely take into consideration in the future. Words cannot explain my heartfelt thanks for an awesome job performance.

Ray Deleon did a professional job by going over each step of the process. Ray communicated thru the whole process explaining the recommendations that I needed to extend the life of my system. Highly recommend him and hope to continue to have a service relationship in the future.

This is my first time owning a home so seasonal maintenance of the AC/Heating unit was either done by an employed contractor of the military base I lived on or the apartment/rental house.
When I purchased my home, I was surprised by a prepaid Service Maintenance for Spring. I know the couple I bought the house from & I felt like I was given another blessing because the husband always researches everything they get or have done. He even researched who to vote for.
Anyway, I called AireServ to let them know that I’m the new owner & to schedule an appointment.
I was very impressed with the receptionist. Very friendly, understanding, informative AND she even talked with me for a little bit. I told her that I appreciated her company being so professional & explained why I am continuing with their service for the remainder of me owning my home.
I was notified by text message several times before my scheduled appointment. On the day of my appt, I received a text that my Service Professional would arrive between 3-5 pm. About 10 minutes before he arrived, I received a text letting me know that he was on his way & I was given his first & last name with a site to track his progress.
When he arrived, he greeted me with a smile & a warm hello. I asked for his name & he told me. Of course, he came in their maintenance vehicle & wore a uniform with his name on his shirt.
His name is Mr Ray DeLeon & he was very professional, friendly, informative & told me what he was going to be doing.
After he was finished in the attic, he took me up there & showed me what he did. He also gave me a few suggestions to consider. Unbeknownst to Mr DeLeon, he helped me in overcoming my fear of the attic.
Next, he went outside to do maintenance, check the levels, etc. I was able to watch a few times as I passed the window. Very professional. Stayed at the Unit & was never on his cell phone.
When the service was completed, we went over a few important areas, he updated my email address and I was thrilled to prepay for my next 2 services.
That, in itself, takes a whole lot of future stress off of me. It’s a definite win for me.
I highly recommend AireServ of Rockport to anyone who is looking to have their system maintained. We all know how hot the summer gets.
After all, they have already been thoroughly researched & I was impressed with Mr Ray DeLeon. I am actually requesting he return in 6 months.
Thank you, AireServ, for not disappointing me.

Ray D. Came out to service my AC and Heating unit today. He is very knowledgeable and also educational. Very honest guy. Only asking for him to come out when possible. I know he gets the job done the right way the first time.

PuroClean Restoration Specialists

Water from laundry room sink overflowed into laundry room, under stairs storage area, and downstairs bedroom closet. I googled for water damage services in Peoria and came across PuroClean as the first search result plus they had a good rating. Dustin and Bryce arrived one hour after my call, which was on a Saturday 9 days before Christmas. They immediately used their tools to locate the elevated moisture content in the baseboards/walls. They set up multiple fans and a dehumidifier to start drying the affected areas. Dustin estimated the drying process would take three days. Each of those three days, Dustin and his team kept in contact with me and followed up in person. They had to pull off the baseboards to help the drying process. Luckily, they did not have to touch the drywall. Today is day 3. The affected areas are dry and the equipment is gone. Plus, Dustin communicated with our insurance adjuster. Thank you to Dustin and the team at PuroClean for their diligent work, communication, professionalism and knowledge. They brought us hope in this awful situation. I will recommend them to friends and family.

Used them several times with my clients and other referrals. Always prompt and do a great job. Recently we were doing a drywall repair in a bathroom, found mold, and they came out in two hours to clean it so we could continue! Great work!

I called Blais at PuroClean around 4pm, Blais assured me they would take great care of our property and he swiftly reached out to their team. By 5pm that same day Jack was on his way to take care of our water leak! Jack quickly assessed the situation and gave me an overview of what he was going to do to remedy the situation. Jack worked until about 8pm on our property that night and then called me to tell me about the plan moving forward.
The whole job was wrapped up within a couple of days! We are very satisfied with the service we received from PuroClean and will recommend/use them in the future.
Thank you, Blais and Jack!

As a handyman I get a lot of calls for water damage and I’m very picky about who I refer in the trades. Blais and the PuroClean team ALWAYS get the highest compliments from my clients with water damage. One recent customer called me frantically after another company tried to pressure them into signing a contract for over $30,000 in water damage repairs. Puroclean came out and evaluated the damage, properly remediated the water damage and saved my client $28,220!

Fantastic company run by people of the highest integrity.  I'm a realtor and it's not the easiest finding reputable restoration companies sometimes.  They do great work and are extremely responsive.

The Window Door Store - Arizona

Joseph is hands-down one of my favorite sales people to work with. Customer service, knowledge, and communication was top-notch, on top of a great personality. We got quotes from other places, but ultimately decided to go with this company because of Joseph. He took great care of us and stayed in touch all the way through the finish line. We got lucky when we got connected to him  and if we decide to replace more doors and windows in the future, he would be one of the reasons why we would go with this company again. Very happy with the entire process.

We replaced 29 windows in our home and hired the AZ Window and Door Store to do it.  We chose the Anlin Delmar series.  There were missed appointments, no communication or follow-up on numerous occasions.  The process was not good and I would not recommend either company.  It has been 4 months now since the start of the job and they just finished installing the last window last Saturday.  We still have three screens with holes that need repair.  In addition, we now also have six windows with warped frames and corners pulling away from the stucco.  I spoke with Dow who is the GM and still waiting to have someone from either company address the warping.  I should have gone with aluminum.

Update 8/14, Dow came to our home and has made arrangements for the windows and screens to be replaced.  Six new windows and three screens are on order and should arrive late September.  It was determined the window frames are warping due to poor installation.  Most of our challenges can be associated with the original installation crew.  I will update this review once the work has been completed.  At this point we are cautiously optimistic.

Joseph is the most professional, courteous, respectful salesperson I have ever had the pleasure of doing business with. Hi knowledge of the product is outstanding. He ordered what I wanted and I recieved what I ordered. 2-thumbs up, 5-stars.

The darker looking door picture is the same installed product, but interior lights were not on.

I am very pleased with the windows and associated work. I had several windows retrofitted and two windows adjusted for size/materials and I am very happy with all of the work. So happy I came back to have 3 exterior doors redone, 1 interior door redone and 3 windows redone. This is, literally, the only company I've used twice for home remodeling type work. Thank you for a seamless up front process (Stephen is very patient and helpful), successfully performed measurement process and quality install. Currently I also happen to be testing out the warranty process, so hopefully I'll be able to comment on that soon. I highly recommend this company!!!!

This company continues to amaze me! We got all of our windows and doors replaced by them in 2021 and the customer service just continues to be stellar. They have gone above and beyond after the fact to continue taking care of our needs. When we repainted our house and wanted to match the caulking color they used when they installed, they didn’t just provide the color for us, they dropped off multiple tubes of caulk for us to be sure we had the right product. I am so impressed with their customer service in making sure we are happy even years later. Purchasing windows is quite the investment but with this company I know I made the right choice.

Premier Pools & Spas | Phoenix

If you are looking to build a new pool, I highly recommend premier pools. I have heard that the pool building experience is a nightmare, but with premier pools and their fantastic team they made this an amazing experience! Our salesman, Keith was very knowledgeable about the pool buildings processes and steered is in the right direction when it came to picking out the materials. Communication was great with supers and sub contractors; they always made me feel like any question I had was important and their top priority. Thank you to the whole premier pools family for such an incredible experience and giving my family a beautiful backyard that we will continue to make memories in!

I would give Premier 10 stars if possible. I grew up in Arizona and having a pool was a dream of mine. Premier exceeded our expectations by far. Our pool was started and finished in 4 months. We lowered our expectations going into this project, but Premier Pools was on site just about everyday! No gaps of time between different stages. My pool and spa are beautiful. Every one on staff works together and communication is maintained.Thank you for making my dream come true!!!

The communication between the job manager and subcontractors was non-existent. Contractors would show up and had to do their best to figure out what they were supposed to do.  We would be told a subcontractor was going to come on a certain day and have no one show up for weeks at a time. We, the homeowners, had to stop and correct the subcontractors on multiple occasions as we watched them make mistake after mistake on important steps of the build. When we noticed mistakes and tried to alert the job manager he would ask us to “go stop” the subcontractor from proceeding. We were asked to explain to the subcontractor the correct way to proceed. In other words, he was having us do his job! After the pool was finally “finished”, we had to dig up several pipes and trash that were supposed to be part of the underground sprinkler system around the pool.  Turns out the sprinkler system was never put in and it was instead buried along with other trash around the edge of the pool wall like in a landfill. Calling them and complaining became pointless as nothing would be done. I resisted giving them a bad review because I typically try to focus on the positive, however after a few years of having had the pool, I continue to be more and more disappointed as I watch the in-floor cleaning system underperform due to design flaws, entire sections of tiles fall off, poor patio drainage resulting in puddling of water due to improper leveling of the travertine and the list goes on. Bottom line, poor quality, poor warranty! If I had to do it again, I would NOT choose Premier Pools and Spa! Giving them one star because zero stars aren’t able to be submitted.

Response to Premier Pool's response:
No, you were not helpful when we tried to contact you on many issues. You were ALWAYS on time and willing to drive out to our home when it was time to collect each payment check along the way, but sadly that same timeliness was not available when it came to performing the work that needed to be done. The tiles that have fallen off  are on the side of the hot tub wall that is away from water and has nothing to do with water chemical imbalance. The tiles are the least of my worries... My review obviously isn't going to help me, but hopefully it can help potential future customers choose wisely.

After a few months of dealing with the pandemic lockdown, we decided it was time to take our backyard to the next level.  I had contacted multiple pool companies and met with 3.  I wasn't looking for the lowest cost, nor a company that was looking to sell me on their company.  I was looking for a company most interested in helping us realize our vision.  That's where Premier Pools and Spas and most importantly our consultant Dirk Stensrud came into the picture.  The entire process from start to finish was smoother than I ever expected and Dirk was always in contact during our build phase.  From the design phase to material selection to permits and beyond, Dirk and the Premier crew were excellent.  I know we got super lucky with timing, as we were fortunate enough to have a completed backyard transformation just before the pandemic took a major grip on supply chain, personnel and more.  We love our pool and backyard oasis so much and the quality from Premier so much, that our best friends are now working with Premier and Dirk on their dream backyard.  The attached pics don't do it justice

We had an amazing experience with Keith Phelps. He was honest and always kept us up to date with the construction of our pool. The end result is fantastic, and while it took around 9 months to complete, it was worth the wait. Thank you Keith and Premier Pools for making our backyard dreams come true.

PuroClean of Ocean Springs

I was very pleased with the quick response from Mrs. Bonnie and her team. She addressed our issue with professionalism, answered all of our questions and prepared us for the job at hand. This was our first time enduring such damage to our home, but Bonnie made us feel secure that the job would be done well. Her entire team was very courteous and reliable.  I would highly recommend her company. Not only did I feel secure in their work, but I also developed a new business and friendship. Her team is Amazing!!

Your team has been so incredible to us, and we are so grateful for your guidance and your work. We’ve been so pleased with the work. All of your team members have made this process so enjoyable. We had no idea what we were getting into or how to proceed, but we have felt supported every day. We will gladly recommend you anytime. Again, thank you for making this experience and the process into such a positive experience.

Monica Dardeau

I had a leak from a busted pipe that caused water damage in few rooms of
my home.  PuroClean was out right away and went above and beyond in making sure our home was dried in an efficient and timely manner. Bonnie was very helpful in such a stressful situation!  I was always informed about equipment checks and the crew was always on time for the appointments.    PuroClean of Biloxi was a pleasure to work with and provided excellent service!!  I would definitely recommend them to anyone that needs property damage clean up!!!!

We had a leak in our upstairs air conditioner which we didn't discover until the water was coming out underneath the floorboards in the foyer! Bonnie and the team responded in less than 24 hours, and were a joy to work with. They kept us apprised of all the remediation efforts and communicated regularly, and were more than happy to support our needs. I would recommend them for your emergency response or water abatement needs any time!

Had two appointments no one ever showed up or called. They are lying wanting you to believe. I was not here when in fact I am bedbound and disabled and was here. These people are liars.

Aire Serv of Red Mountain

It was an absolute pleasure to have Nolan come into my home and repair my AC. I cannot say anything other than he is a wonderful technician! And has brought this great company to my four view for future needs!

Elijah is fantastic but I do not see the value in charging $179 to check each of our HVAC units each year.  It’s way more efficient for Air Service to service/check 2 units at once yet we get charged fully for 2 separate units.

Aire Serve has been fantastic!! Last summer our ac wasn’t working. The company we had been using was called 3 times and could never find an issue. Called aire serv and they found the condenser coils had failed. The compressor failed and the elbow going into the house wasn’t even sealed. They had it fixed and we had cold ac in no time. Then our ac stopped working again last night. I made an appointment for this morning and the guy showed up quickly and had it going again. Failed capacitor which wasn’t replaced during last summer and he replaced it for us as a courtesy. Seriously.l, these guys rock!!  Will never use any one besides aire serve!

They came the day after I called, on a Sunday.   Very good price, super fast, professional.  Diagnosed the problem and gave advice which made the repair cheaper.  Recommended

Trying to charge someone $474.00 for a simple thermostat and then drop it to $339.00 in a bundle to make it seem like the customer is getting deal is shameful. Simple thermostats at your local home improvement store are approximately $30.00

Doctor Clean Carpet & Tile Care

Owner helped me out very much and was very professional. I had water on my carpet from a faulty drain valve, attempted to use my shop vac, but it was too much to handle. I called Dr. Clean for a night service call, he came over and took care of my carpet, and was very great to work with. Will definitely use him for further cleaning needs. Thanks a bunch Cal.

I am a real estate agent and manage several properties this is the second time I’ve used this company and because of the professionalism and quality of the work and price I will continue to use them! I Highly recommend for your carpet cleaning needs.

Mr. Cal is quite the excellent person and a hard working man. He cleaned the carpets, bed, and some other odd and end areas at a friends house. He is local and locally operated to the Gulf Coast area and will help you out however he can. He came at about 8:30pm this evening (07.12.2019) and took care of an issue. Cal is the real deal and will be happy to clean up any mess you have available. ⭐⭐⭐⭐⭐

We used Doctor Clean to clean our carpet for the first time.  They did a thorough and excellent job at a reasonable price. Very happy with the experience.

They were great. Great service, great price. Carpets look great 😊

Paul Davis Emergency Services of Gilbert AZ

Brian,Austin and the crew were absolutely amazing. The communication is on point. Couldn't ask for a better team always on time very responsive and professional. Love these guys

Jim and the entire Paul Davis team were quick to communicate, courteous in all interaction, and thorough in their work. They come with my highest recommendation.

Friendly, knowledgable and honest team that responded quickly and was able to communicate well our options to treat water damage. Their diagnosis helped us see that our case was minor and simple enough that we could DIY. There is no question I would call them again if needed.

Do not ever use these guys if you want fair treatment! Farmers insurance had them respond to damage. They are totally for the insurance company. They will try to cut corners to help the insurance company. They are not on the homeowners side! Also when they were here I ask questions how they would make repairs and what material they would use. All I got is a blank stare. The man did not know roofing.

Jack and the entire team was extremely professional and knowledgeable when discussing the overall scope of work and the options available for my client.

I would highly recommend!

RE/MAX Cathy Carter Real Estate & Luxury Homes

Cathy Carter is an outstanding realtor, that we would recommend without hesitation. We have been fortunate to do for transactions with her, and in every interaction she has not only delivered value or improved on Meeting our expectations as her customer. She is honest, driven, well-connected, and understands the ins and outs of the process to make it efficient and seamless. We will definitely be working with her in our future transactions.

My wife Pat and I have bought and sold several homes in the last 30 years. Cathy has been the best Real Estate agent that we have met. She always looked out for our interest. Even though it took more than one year to decide on the right home, Cathy was patient and never pushed us to buy any home. In fact she discouraged us from buying some of the homes that we saw since she did not think it was the best use of our money. We are very grateful to her got ensuring that we got the best home.

Cathy is absolutely amazing! This was my first time buying a home. She walked me through each step of the process patiently, knowledgeably, and with genuine warmth. She carefully listens to her client's needs and looks out for her clients at every stage of the purchase. Even after closing, she made herself available for any questions I had. She is a gem, and I was lucky to have her as my realtor.

Cathy was a terrific agent from beginning to end. Her comps were accurate and helpful at the outset. Her marketing was the best we have seen in our experience and we have sold 7 previous homes. She handled all the selling and closing negotiations very well and helped us navigate several anxious turns in the process. We would use her to sell or buy a house again without hesitation. Great to work with and got great results.

Cathy Carter was my realtor for both buying a new place and selling my existing home. My home sold in one day!  She updated me frequently and was always a pleasure to speak with. Cathy made it a seamless process. Her knowledge of Chandler and the East Valley is amazing. The contacts she has for things such as plumbing, electric, handyman, carpet cleaning and stretching, house cleaning, or anything else are impeccable. She knows someone for every need. She even scheduled the appointments for things I needed for my new residence. I highly recommend Cathy for any real estate needs!

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