Premier Pool & Spa

My wife and I are brand new to hot tub/spas. We recently bought our first (an Arctic) from Premier and haven’t regretted it for 1 second. I assume any dealership can sell you a decent spa but the staff at Premier went above and beyond when it comes to making sure we knew how to get it properly set up and get the chemicals balanced. We live rural and are on well water with quite a bit of iron. Jeff and Elmedin helped us troubleshoot to ensure that our water is crystal clear and to address the iron/rust ring that was starting to form on the shell around the water line. During the buying process they were great but I wasn’t sure how well they would support us after the sale was completed. Their post-sale support is top notch and has greatly surpassed our expectations. These guys are fantastic and I highly recommend Premier

Bought an Artic Spa 4 yrs ago from another dealer. They never took the time to walk through everything. Got in contact with Premier Pool and Spa. They are fantastic!! Got our WiFi going and explained everything in detail! Contact this company if you need help. Technician are awesome! Can't say enough.  Thanks to them all!!

We had an excellent experience with Premier Pool & Spa!
We have been dealing with this company for almost 20 years, and they are knowledgeable and experienced and great people to work with. Yesterday we had our indoor pool liner, replaced, and the 3 technicians who came out did an awesome job, they were respectful, very meticulous & the pool couldn’t have looked nicer!
Thank you Premier Pool & Spa & your Technicians!
Jeurissen’s
Belle Plaine

Premier’s Kust Soak service is outstanding! They kept our spa in tip to shape all season long and communicated weekly with what they did and what needed attention. I recommend them to anyone looking for excellent spa care services!!!
Jon R,
Orono

What a great company! They have a long wait to welcome new customers but Jeff and Alton were still willing to help me with any questions I had! 5 stars!

Walmart Supercenter

Much cleaner, stocked well and has larger aisles than the disgustingly dirty one in Burnsville. But this one also plays games. Bait and switch,  deceptive packaging, and blatant lies. I saw that this store had an unbranded plastic 9" level for $2.88. I got there and they didn't have that. They did have a similar one  for almost $10. Classic bait and switch. But I bought it anyway. I then found a 1/4" blue ribbon I needed for about $3.00. They had other ribbons there that were 2 to 21/2" for about the same price. It  looked like there was a good amount wrapped around the cardboard packaging. But when I got home it only went around the cardboard a few times. 9"! That's all there was for that thin piece of ribbon for that price! Very deceptive! I bought some plastic snowflakes for $11.62. Very high price but I've been looking everywhere for them so I bought them. The packaging said 16 but there were only 14. Out right lie! When I buy online they always give me some kind of compensation but I called the manager and he wanted me to bring everything back to the store. I  told him I didn't want money back I just wanted him to be more careful about these deceptions. I don't know if he cares or not.

No regular lanes open. Went to self checkout. Had quite a few items. After scanning all went to use gift card and it wouldn't work. Told me I had to go thru regular lane. I said there are none open! They took me to regular checkout lane had to take everything out of bags to get re scan. Got home and had none of my produce which was reason I went. Had to go to work no time for going back a second time to get what I paid for

Sick and tired of them asking for receipts, they pick and choose whose they want to check. If they are so concerned about theft then they should have less self checkouts and hire more cashiers. Employees are not helpful at all. If you need something out of a locked case, then prepare to wait 15 or 20 minutes before someone finally comes to help. The store constantly has clutter and is an absolute mess. They always have pallets blocking entire isles too. Shame on whoever the manager is of this location for allowing it to become such a dump.

Rose was very helpful with an issue we had. Very thankful for how she treated us! Believe she was a manager or team lead of some sort. Thank you Rose!

The workers there are very friendly all the time when we go shopping there their price is there for food are reasonable &  parking is easy

I go to the check out counter that has clerks. They are always friendly. I enjoy talking with them while they are getting my groceries. It just seems like the world is in too big of a hurry so I enjoy stopping once in a while to actually have a conversation with someone you don't know.

Came in the morning at 5:30 I knew they didn’t open until 6. I seen them letting customers into the store as I walked in at 5:39 they had told us we can shop but we can’t check out until 6. As I am shopping people being seriously rude. Especially the lady in electronics with dark brown hair. Had an attitude but maybe you should be communicating with coworkers. Unpleasant visit and will not be returning. I understand that you weren’t open yet but you let a lot of customers in and you had no reason to have attitude with customers.

The store was clean, I found it well stocked, organized and I was able to locate what I was shopping for. Once connected, the store associates on the floor were friendly. I saw many working the floor and had to wait longer than usual for a locked/secure item. The employee who escorted us to the check-out area with our secure item was very friendly and cheerful. The staffed check-out lanes were minimal (3), I avoid self-checkout because of Wal-Mart's lack of customer trust extra step. It is not time saving to check myself out, only to be stopped, searched and receipt verified. Whether you like it or not, it's a search. Nearly every time I use self-checkout I'm stopped to verify a receipt. No issues have ever been found. There is no real time saved if I'm stopped. Their staffed check-out employee very obviously didn't want to be there. She was just rude and appeared offended that she had to check us out. Not a good visit.

Terrible store. Store department signs on walls and hanging look like they are hand painted and make you feel like you are in a bad thrift store. Pharmacy is in the middle of the store and is very inconvenient if all you are doing is picking up prescriptions for an ill friend/ family member. And like all Walmarts the checkout look and feel like cattle runs for loading onto trucks. Staff standing around directing people to use the self checkout and expecting you to be an unpaid employee and not even receive a discount for being a cashier ad bagger. You will be accused of theft as you leave the store because you are asked to show your receipt even if you have a human cashier work for you and ring up your purchase. Being asked to show your receipt means that they suspect you stole something and if you are not being accused of theft it is a violation of your right to privacy. Ask if they are accusing you of theft when asked to show it, when they say no ask why they need to see it then. And continue on your way out of the store. Terrible business practice by a conglomerate that buys poorly made products at the lowest price, sells them to you at incredible markup and considers you a thief when you leave their store.

Overcrowded, 10 or more employees in various points around the front of the store chatting and telling customers to use the self checkouts, 1 cashier with 6 customers in line. I was directed to use the self checkout and replied "why I don't work here". Customers enter a narrow maze system to scan, bag, and pay for their items themselves. It looks like livestock on a farm. And when you exit there is an employee that acts as if every customer is stealing, because he asks to see your receipt and checks what is in your bags. When I was asked for mine I asked him "Are you  accusing me of stealing something?" He said "No we just like to make sure everything was rang up correctly." Asking to check out receipts and items is accusing us and the cashiers of theft.

Some of these comments are quite.... Asinine! Never seen so many miserable people before. This Walmart isn't even bad, but let these folks and I'm noticing who is saying it most or calling it "Ghetto". However, I won't even go there.

You'd think having police in the store would be welcoming, but folks complain. Items are locked up because well stores are struggling with theft. Doesn't matter where you go. Certain things are locked up because they are high theft items.

You're spending your own hard earned money, but get upset that you have to utilize self checkout?? I'd rather use self checkout and go about my day!!! People saying "I don't get paid to bag my own groceries" sound like a 2 year old throwing a tantrum. Artificial intelligence is taking over so you may as well get ready and or used to it.

If a store is messing blame the customer! The employees aren't doing it! If one or 2 people give you a bad experience don't blame the entire store! Some of you don't need to come in public at all because you're so unhappy within yourself.

Common sense isn't so common now a days and customer service isn't what it used to be because the CUSTOMER doesn't appreciate these folks. I wish I could comment on some of these reviews because Jesus! People are so..... Selfish, rude, play the victim and more or just rode the short bus growing up! Some of you need to GET A GRIP, GET THERAPY, STAY AWAY FROM THE PUBLIC OR ALL THE ABOVE

Ordered for curbside pickup and it was ready quickly. Got to the pickup location and it took an hour to get my order out to me. The app had wrong numbers listed for parking spot options and also kept refreshing to make me say I parked and where. I'm not sure if that's the cause of the long wait times or just poorly organized system. Finally, after several tries over 30ish minutes, someone answered the phone that's listed to call instead of using the app. After I spoke to someone and they said it should be soon they came right out. So again i feel it was the app screwing things up. Anyways, just FYI for people picking up at this location.

Everytime I go to this store,,it feels like I'm going to a party,, the store is so alive with people,, the service is hardly friendly because most retail stores are struggling with maintaining security from theft,, the police station is in store,, and there presence is felt,, which makes for a pleasant surprise and experience

Excellent staff/service.

Enough self check out kiosks to avoid long lines.

Staff at the Returns and Money Center were great with providing service.

I thought pretty much anything someone would need (or an alternative product) is available here.

I had a fantastic experience while shopping at this store, as they offered a great selection of items. Below, I will outline the pros and cons of my experience:

Pros:
The store had a considerable number of staff members who were exceptionally helpful and friendly.
They offered a wide variety of items at affordable prices.
Cons:
Insufficient staff was available at the registers. While waiting in line, one register informed me, "Bro, I am closed. Go to another line." Only a few registers were open, with the majority being self-checkout stations. As a result, all the open registers had excessively long lines. It felt as if it were Black Friday, despite the absence of online sales. Considering this, I would suggest visiting a different location where you can check out more quickly.
Overall, it was an interesting experience.

One more point: I observed that a police car was stationed near important locations such as stores and banks. I believe this is done due to security concerns.👌

Love the new remodel, now that it’s finally finished. I used to hate the self checkouts but it’s all I want to use now. Change is not always easy but necessary. There are still lots of jobs available if people will just look for them and nobody sneezing in their hands and touching my groceries before I take them home. Thanks Walmart.

The overall shopping experience at this Walmart absolutely sucks. Not only do the employees follow you around watching your every move, when you ask an associate for assistance with anything they respond with horrible attitudes. I shop here because it's the only Walmart within an hours distance. However I would not recommend shopping at this location, I would recommend you drive to either Lacrosse or Dubuque as it will be a much more pleasant shopping experience.

Nice and friendly staff also customer service. But can someone move that seat out of there
Since is next to customer service please. Because this big lady is always sitting there listening to every personal problem that customers try to solve, very uncomfortable for customers give personal data/information and this lady is always listening with no shame, sometimes interrupting when the worker is helping your customer too.

When I first walked in I noticed the music it was very nice a calming. I also noticed how clean it was. The store is massive but it’s is easy to find things with the big signs that they have. The workers were very friendly and willing to help. Definitely recommend stoping here!

My husband was there today to return an HP computer he bought yesterday. When purchasing, he clarified with the clerk, he had a 30 day return policy. (no strings attached were mentioned ) Today at the return, the clerk was "crabby" and seemed to take the return personally. She asked four or five times, "What is wrong with it"? --  nothing, it didn't fit my needs and was redundant with my tablet I had already.  Next next her comment was. "you know we can't resell this right?" I am sorry, but I don't believe that is my problem and I am sure it may be on the clearance rack and Walmart will make a nice profit.
I suggest Walmart be a bit kinder, with the new lovely #TJMaxx in Prairie Du Chien offering a wonderful, soft goods and array of specialty foods, Walmart is NO Longer the only retailer in town!!

Bathrooms are very dirty. It's hard to find help when you do they say it's not my department.  There shelf's are usually not stocked. The shelf price is usually not the price it rings up at the checkout.  I brought this up with a manager a few months ago.  He actually told me to take a picture of the shelf price. That way, they could change the price at the checkout. So I asked him to repeat what he said. I was shocked and had to make sure I heard him correctly.

I have had good experiences shopping at Walmart they need more associates walking the floors associates are usually friendly and helpful I do not mind the self check out . Most staff are very knowledgeable to where a product is at thank you Walmart for all you do and charities you donate to

Spent 2 hrs picking up groceries. Asked several employees for help with locating product or for getting item down from top shelves.  Employees stated they were busy,Didn't know  or I should ask someone else
. When I finished shopping I went to check out and pay for my items i found long lines at both ends with self checkouts. Half of the other checkouts were taped off and said they were closed. I went into one that had 4 employees standing in front of it talking. One of the ladies said. "We are not opening any registers tonight. You have to self check."
At that point I had had enough. I left the cart sitting there and walked out.
What happened to.opening a register if more than 3 people were waiting?
I went to HyVee and purchased my items. Everyone there was happy to help me.

Put in more self check out lanes. Love doing the work your staff should be doing. Have to locate my own stuff. Have to price check it. Then have to check it out and bag it. Then I may even have to be loss prevention and show you my receipt for my items. What next? Do you need help cleaning the toilets? Sure looks like it.

Also, why are your staff reaching over to the screens and tapping the 5 star review? It has happened to me several times, I have seen others do it and that is just dishonest. Is corporate instructing them to do it?

Just bought $140 worth of stuff and there was only one employee manning a check out lane at a busy time of day. I spotted more than a few handicapped and elderly people who could really use a personal checkout experience. Then there multiple teenage employees watching the us all do self checkout. Seriously? What a horrible position you are putting them in! I will not be back.

MN Mobility

Thanks to Tim for a great buying experience, we drove 700 miles to purchase the Pride Wrangler Scooter.  I called Tim to put a down payment because it would be two weeks until we picked it up, he would not take a payment because he said that’s not the way he does business.  So he held the scooter and opened on a Sunday morning so we could pick it up, he explained all the features and helped me load it in my mini van.  A great place and a great man to do business with, if we need something else we will make the drive instead of buying on the internet.
Thanks Again
Bob and Mary
Rubicon, WI

Tim had the exact scooter we needed and held it for us until we got there to pick it up.  It was all set-up, fully charged and ready for our trip.  it's great!

I have gotten both service and purchased a used scooter from Tim.  He has come to my home as I did not have any way to get the scooter home or bring it in for repair.  By the way, he disposed of my old scooter at no charge and that was a big worry off my back!  He came to my home 3 times in the past year to help me out at no extra charge and I live outside of St Cloud.  He gives outstanding service and has quality products!!  He very much cares and understands the issues facing the disabled.  He always explains my options and has always done his best to work with me and the funds I have  to work with.  I have not gotten this level of service or support any place else I have been to!!   Thank You Tim!

We had a great experience. We went into the shop not knowing much about scooters. Tim was extremely patient and thoroughly answered every question we had. He was honest and only offered scooters that fit my grandmother’s needs. The fair price included delivery which was convenient. Would highly recommend.

I purchased a new Pride scooter here and I couldn't be happier with the experience. I had a ton of questions about scooters and their use.  I needed a scooter for Minnesota, and Tim had lots of practical advice about using it.  I will buy my next one from here without question.

I think this Walmart is very clean one, stuff are nicely arranged, parking is clean, police is there to make sure safety, people are nice

They do not honor the posted price of items.   Make up their own price.   Manager is a chicken.   Sends out her employees to talk.  She won’t come out of her office 🐥. Last time I shop at Walmart.   Rude staff

Did a pickup and pulled into a pickup spot to only notice multiple cars parked in the pick-up spots to be used for other than what they are intended for.  Hanging out, parking to run into the store and who knows what else.  The store employees were great, but I worried about their safety in the lots.

The same employee has harassed my family and I consistently. There's been times where they stop us on the way out instead of the lighter skinned people. They've made my daughters cry because they feel like criminals. I have called them out on this as well as racist and they don't care what I say because they know there's never repercussions.
On another occasion they've snatched my receipt and looked through each bagged item and counted everything. I watch them let these other people (white in case you're actually confused by this.) When I ask why he laughs it off. I've called several times and made formal complaints but no it's still going on. I wish I could get to another location but it's difficult. Thank you for your time. Please do better with the racist at the exit door.

Update: My preferred Walmart in the metro. The parking lot can be a little tricky. I usually come in from the north side from the roundabout.

I am rarely disappointed with the selection.

Pretty busy Walmart, but usually the one I go to.

I was looking for cork flour and husks to make tamales! Found what I needed. Staff is usually helpful and the place is typically clean.

Music greeted me outside on a crisp fall morning. Displays outside were well maintained.  Parking lot was clean. Entrance was neat.  Racks, full. Bathrooms very clean. Nice store.

Quick stop on t he way to Minneapolis.  Well laid out store. Able to quickly locate what we needed and head back to the highway.  Friendly staff at self checkout.

I went here for some specific foods that I couldn't find elsewhere. I was able to get all but one item on my list. Their grocery area is HUMONGOUS!! Loved the meats & cheese selections; most produce looked nice.

I'm not a regular Walmart shopper. I was happy to see/use their self checkout! The staff who helped me locate some items were pleasant and knowledgeable. I came away with a good impression and I'll go back to shop again.

Make sure to call ahead for customer service!!! I arrived first time at 12:50pm, looked for management cause sign says management can do the money orders, management told me it’ll be 40min till she gets back…. Left and came back… it’s1:40 and still no person!!! Over an hour! Disappointment!!!
Left and came back, picture after standing in line for 10 minutes

I hate how unprofessional they are.  My daughter was stopped, asked to empty her bag and the worker made her add a second bag of cat food to her bill and she was so flustered and humiliated that she never noticed until she got home.  She called to speak to them at customer service and they were rude as well.  We stopped shopping and giving our support to this Walmart.  Very unprofessional service.

Stopped to buy a little and spent way too much. Had a good variety  in all departments. Employees helpful. No designated areas marked for big vehicles but plenty on space for RV'S.  Was nice to see good selection after months in very small communities and one store to depend on.

This WalMart's employees aren't very friendly, absolutely no checkout line that's not self check out and apparently they have everyone who lives in this town trained to show their receipt of purchase when exiting the store.  My mom about had a heart attack when I was walking out of the store, receipt in my bag and told the door attendant "Have a nice day" and kept on walking.  The door attendant also didn't know what to say or do with me doing so.  I'm sorry, you do not have to show your receipt of purchase UNLESS they suspect you've stolen an something.  My mom once we got into the car asked "Where in the world did you learn that trick?".  I told her I didn't steal nothing, so I'd love for them to force me to show it.  Loss prevention better be hot on my heels with cops waiting if I'm suspected or being accused of theft.

It's a great store but they need more people that actually work the registers . I feel like they are getting paid to  police the costumers.  So we are doing their job while they get paid lol . What about elderly or disabled ppl . Have trouble scanning and bagging their own items. I'm telling you that's why I go to Lowes or supersede. More expensive but way easier and faster.

Today I had the most UNCOMFORTABLE shopping experience at Walmart EVER ! Being watched like hawks while scanning all of our items by 2 different employees with the most dirty looks in their faces made me and my fiancé SUPER UNCOMFORTABLE! Made us feel like thieves and when we paid for EVERYTHING we had in our baskets ! If this had a zero rating I most definitely would have chose that option ! It’s not our fault that all of the registers aren’t open with actual cashier workers from Walmart and we’re left with the responsibility of doing their jobs ! I’m SUPER DISAPPOINTED!

Was shopping with my son and after checking out at the self check out, I released I had left my wallet in my car and had asked the clerk if she could watch my basket full of groceries while my son and I went to grab my wallet from the car.
I wasn't gone for more than a couple minutes and as I approached self checkout,
There was two female employees searching through ALL my bags!!!! And tried to accuse me of stealing. I then felt like I was completely being profiled!
To there surprise of course everything in my basket had been scanned!!!
I finished my purchase and went on my way.
"What an embarrassing shopping experience for all of us!!!

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