FARMACIAS DEL AHORRO Loreto

In a bad mood, the two managers tried to deny me the sale of a controlled medication even though the prescription was correct. They made me wait 20 minutes and the kindest woman told me "you pay the fine." Wow, super good service but I left with the medication.

Super bad treatment from the cashier. Plus they didn't want to give me my tickets. It is super uncomfortable to have to fight with employees, when they can solve it in a good way.

THE NOVO NORDISK DISCOUNT ON THE NEW YO CARD DOES NOT APPLY

The cashier at the evening shift pharmacy located next to the Elizondo bakery.
I don't know if she doesn't want to work why the lady is there if she doesn't want to provide terrible service.
Unlike the staff at the Loreto pharmacy on axis 10, they do provide excellent service.

The hours indicated say 24 hours but they have not been open 24 hours for more than 2 years. I have been to the madrigada a couple of times and there is never anyone to attend…

FARMACIAS DEL AHORRO Xocoyoacan

The attention is rude and poor. The place is a point to pick up Amazon packages, it is the second time I have gone to pick up a package that is there and has already been paid for, they ask me for the INE but they refuse to give it to me, because "they have no system." It's really absurd, the store should evaluate the staff to see if they are really qualified to run the store.

I came to buy condoms and a vibrating ring and the guy who has a vest that he is being trained in was HARASSING me horribly to "take care of me" it really is super uncomfortable in general and even more so if they are chasing you throughout the store, what's wrong with them? ????

The service is terrible, it always has been, they don't even improve over time.
There are like 5 clerks and only 1 attend, they are not even able to inform you if they have the medication or not, what a waste of facilities!!!

Why do they say 24-hour hours, it is clear that they do not serve 24 hours a day, so much misinformation.

FARMACIAS DEL AHORRO Copilco

Excellent doctor. I went on a Wednesday morning and the doctor examined me well, explained what I had and prescribed the appropriate medication. Everything is very well explained and quickly, the consultation is free.

The truth is, the doctor who works there has a terrible attitude. He may be a great doctor and whatever, but he is always in a bad mood and always treats you poorly. I've been three times and all three times it's the same, just because you urgently need the attention you put up with their getas, but terrible service attitude. Very badly

Terrible service. The employees are very rude and despotic, they did not let an elderly man pay for his medication because they wanted him to go to the other register and the man had to leave.

Don't go to that pharmacy!!! Terrible service and the employees are very rude, they have never treated me so badly, so much so that I better left and went to look for another pharmacy

Terrible service, they don't let you enter the store for no reason, they leave you waiting on the street, and those who serve are rude.

FARMACIAS DEL AHORRO Santa Ana

Well, quite bad service since it is very difficult for them to provide the same, it says 24 HRS and the staff does not serve you as a customer, be careful with the attention.

Slow, lazy, bad-tempered, you have to wait at least 15 minutes for them to serve you, they don't know what products they have and it takes another 10 minutes for them to find something, then to charge the same, you have to wait another 10 minutes for what they remember as process a charge.

Better go to another branch.

There is always staff that attends you well and quickly, the place has parking and has a doctor

The worst service, they are rude, lazy, in the 10 minutes I was waiting they fought with 3 people, avoid anger, better go to another pharmacy where you do feel like working

Terrible service, with controlled medications they deny the sale, claiming that the prescription meets all the criteria.

Rite Aid

This isn't the first time I've had bad customer swrvive at this Rite Aid. Sick of the excuse their short staffed everywhere is short staffed. Mandates made places short staffed get use to it. Every time I go in to pick up a prescription the techs have attitudes. Sunday morning  I called to have a refill and was unable to get the refill  (has 3 refills) so left a message for a call back never received a call back so later that day I went in and was told the prescription would be ready the next day well it wasn't and it wasn't when I went in today. I went home waited 20 minutes because they said it would be ready then and it wasn't as a matter of fact I got the wrong prescription I went in for.  Had to go back for the third time. Incompetent at best. I wish Allenstown had another pharmacy to choose from.

Only leaving one star because of the store cleanliness and 0 stars isn't an option. The pharmacy is the WORST. Multiple visits, days, and hours waiting just to get one prescription. There are five+ people behind the counter and yet everyone moves at a snail's pace. I asked today to have my prescription (that wasn't filled yet after 2 visits and 5+ hrs since my doctor submitted) to be transferred and was told to call myself and questioned "can't you wait 15 minutes?" I did wait...for 5+ hours since my appointment and since my first trip to pick it up an hour ago.

They also talk condescendingly to each other in clear sight and earshot of the customers. Like two people communicating with me in some twisted telephone game.

Spare yourself the headache and drive to literally ANY other pharmacy.

The drive-through was broken yesterday, well not broken I guess they have bees and the store manager doesn’t feel like taking some wasp killer off the shelf and fixing that, so vulnerable people who are high risk for Covid have to go into the store to pick up prescriptions, last time I was in the store someone in the pharmacy area was coughing nonstop. I recommend Wallgreens, their drive-through always works and they actually keep medication in stock. Half the medication I’m prescribed Rite Aid refuses to have on hand, so I always have to wait until I run out before they will order more. Stuff like allergy spray, come on. I understand why you might not stock obscure things, I don’t think allergy nasal spray is such an odd item, but even if it is, if you know  regular customer gets one every three weeks can you maybe just order one? Never mind I know the answer to that, that’s why I go to Walgreens now.

Updated because I am really frustrated this pharmacy buys the cheapest, worst, most ineffective generics they possibly can. (for example they buy fake adderall and sell it as if it’s real) I picked a prescription up yesterday in a bottle I had to assemble myself (thanks for your help pharmacists) the pieces don’t fit, and most of the medicine ended up on my floor. It was liquid so not only was it completely wasted but then I immediately had to wash the whole floor and my body so nobody gets overdosed or whatever from it. Now I don’t have this medication for a month until I can refill it again, because they want to buy the cheapest, worst, most bootleg generic medication they can possibly find. Never ever again.

By the way, I shouldn’t have to use some kind of scammy social media owned by billionaires who sell our personal medical information to Facebook just to contact the Rite Aid customer care, so I won’t. That’s not Customer service nobody should be forced to use social media to contact Customer service. Is this place run by TEENAGERS?!

Rude blonde girl purposely messed my prescription refill and I could see her smiling and smirking as I was speaking to the man that was waiting on me, it was very obvious as she wasn't speaking to anyone else. She moves like it's a chore to be there. She's just awful. Never had an issues with anyone else. They need a better and quicker system to check out, it takes forever. I know my name is made public and I expect retaliation when I go back for my messed up refill.

Incompetent at best, and the condescending demeanor is the icing on the cake.
*edited
The blonde tech is always rude to everyone. The older pharmacist also very rude. Customer service is not their strong suit.
They close the pharmacy completely for lunch, and the hours they close also vary. They are open when they feel like it, closed when they aren't feeling it. Drive through, who wouldnhabe thought.
Do yourself a favor, drive to another pharmacy.

FARMACIAS DEL AHORRO Sur San Jerónimo

The page says that it is open 24 hours, the employees say that the morning service starts at 7 am, they are very annoying.

I wish they controlled their delivery people. They always enter in the opposite direction through Héroes de Padierna. Avoid accidents. Respect the directions of the streets.

The morning lady is very lazy. Their page says that they are open 24 hours a day but the truth is that they hide so as not to attend. Also, specify what time at what time they accept cards.

Very bad service in the office and pharmacy. They fill the afternoon with appointments for COVID tests and do not have the judgment or common sense to save room for emergencies. The office is dirty (floor and walls). The people at the pharmacy also show that they don't like serving people, they answer reluctantly (it happened to me and a lady what happened after me)

The morning doctor does her best to meet the clients' demands. The day I went for my Covid test they were seeing patients from another branch whose doctor was not there. I think that more than a capacity issue, it is an organizational issue. It went well for me and without delays (I made an appointment online and they attended to me on time), but there were people who were upset because at the branch of origin (the closed branch) they were already delayed.

FARMACIAS DEL AHORRO Camino Real

Terrible service, I made an appointment for vaccines, they still ask you to arrive fifteen minutes early, I came with a person with a motor disability and when the doctor arrived she simply hadn't come and they don't have a way to let you know that there isn't one. In short, terrible.

It is no longer 24 hours, as of 11/12/2023 there is a sign with service hours until 11pm

They say it is 24 hours a day but they close at 10:40 p.m. to cut off and don't serve until 7 a.m.

Disgusting service, it says it is 24 hours a day but at night there is NO ONE to answer.

FARMACIAS DEL AHORRO Nicolas Bravo

It is a lie that they have 24 hour opening hours, it is 10:45 and it is closed

Farmacia Guadalajara Los Reyes

Good service as is customary in all Guadalajara pharmacies,
I was delighted 🥰

Good service, everything you are looking for is at hand, excellent service 👍

Because it is close and it is very pretty

FARMACIAS DEL AHORRO San Ricardo

Terrible service, there were like 3 clients at most and there were 4 employees plus the one from the dermatology area who every time they took a cream to read the tiny letters to know what type of cream, they were bothered by what I did, they all had no desire or intentions to serve us, in addition to no signs of where the queue is... in short, no desire to return to that pharmacy, rather, I will not return to that pharmacy

The sellers were quite slow in each order, added to the fact that there was no system. It took us more than 30 minutes to buy two medications and pick up an order from Amazon, since they did not know the procedure for said order. (works as an Amazon delivery point). A horrible experience, I hope I don't have to return

Terrible attention. I entered, there were 4 people and no one was serving me. I started looking at the shelves and no one came up to offer me help. When I approached 2 staff members to ask what I was looking for they made an annoyed face and walked away. Nobody is at the entrance controlling the capacity, simply when there are more than 5 people, they yell at the last one who entered "only 5 people are allowed, wait your turn outside".

Terrible service.

I dialed 24 hours, I was waiting and knocking for more than 40 minutes to see if they would open and nothing.

A terrible place, the women who serve you have a bad mood and are slow, they discriminate against everyone. Today I asked for a medication and their response was yes, I have it but it just arrived. You will have to wait until you have time to open the boxes to find out where your medication is. An elderly man went to buy some serums that according to the label were on sale and they rudely told him that those are not on sale, look carefully and look for which ones are on sale, do not attend that place.

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