FARMACIAS DEL AHORRO Parroquia Guadalupe

I am a frequent customer of Savings Pharmacies. This location has very bad customer service. They don't serve on time, long waits. Doctor Gallardo has a very bad character, she is not friendly. Do not treat patients well. I left them waiting for a long time. He leaves during work hours and leaves patients unattended. It also asks for an additional fee for the consultation, when the consultation is free. Terrible service.

FARMACIAS DEL AHORRO Ibarra

Excellent service with Doctor Lidia, happiness. Very kind to clients😁 Thank you very much🙏🏻

It has ample parking, it is easy to access, the place is clean and the customer service is decent.

Appalling....

They have some prices marked and it turns out that when paying it is another, I told the lady that I had marked a price of 185.00 and they charged me 193.00 I told her they have to respect the marked price and her response was they did not update it, if you like to take them it would be 193.00 one less customer...

I found the medications I was looking for at a reasonable price. The Miss. He treated me very kindly, cheerfully and helpfully.

FARMACIAS DEL AHORRO División del Norte

This place has "Business HOURS" (completely wrong), Here it shows OPEN 24hrs. NOT True!😒, verify upon arriving and to make it worst... they leave a sign as "Open"! Totally Horrible Service!
I most definitely recomment Farmacias Guadalajara! 👍

Terrible service; dsd the manager, the two employees of the evening shift. They don't give complete information either.

It has a 24 hour sign and it is not 24 hours, they close before the time indicated on Google too

The wife of one of the doctors is very annoying and spends her time indoors even though she has patients!

Farmacias del Ahorro

The person who helped me was very rude and took too long to tell me that they didn't have the medicine in the end. I asked her kindly if she could tell me which branch did have the medication I was looking for and she very rudely told me "I don't know", when in other branches they look for the medication for me and tell me where I can get it. Terrible treatment, not even to say "for nothing, thanks to you."

I have never been served with such a long face and with so little desire to serve. Please improve customer service and change the staff, it looks like something out of a horror movie.

They do not have the covid + influenza antigen test even though they sell it on the website and it allows you to schedule an appointment here. Already here, there are no refunds and the appointment time is not respected.

The staff is rude, the products are dirty as well as the branch, they don't guide you and besides, they never have anything there

Savings Pharmacy they don't have change and everyone who works there is all rude and ill-mannered, horrible people.

Farmacias Del Ahorro

It says open 24 hours but they only go to talk, they don't deliver and you just see them laughing. Decadent as always

Not even 24 hours is 10:30 and there is no service

It is the most horrible experience, the doctor without professionalism tells you that you have no choice, and the only thing he sends you is paracetamol

Revolution branch, they are attentive, everything is clean, good and fast service

Terrible service.
There are lights on and they don't work at night.

FARMACIAS DEL AHORRO Miguel A Quevedo

The place is dirty, with clumps of dirt on the floor and cardboard for you to step on as if they were rugs. That's the good part, the important part is the service. The people who serve there have a problem with a very strong aggressive attitude, I wish it seemed like they were doing the favor of serving you, no, they have the attitude of someone who is very angry when they do their job. Surely they are treated very badly and paid little because they take it out on the client. What a pity!

I didn't have a bad experience, I once went for medication and a medical consultation, the doctor was very kind and attentive, it's free, they only tell you if you like to leave something symbolic, I think it's fair. It is open 24/7 and they have quite a selection. It has parking, which is important since many today do not have it.

Be careful with returns, I ordered several products at home and one arrived wrong, they told me not to worry, I should take it to the branch and they changed it there... at the branch they told me that the money would be returned to my card in two hours and then I could request the purchase again. The fact is that they're just giving me pause, it's been more than a month now and no one wants to take responsibility, it's a shame that they proceed like this...

Yesterday I ordered my medication and before checking anything else, the seller named Hidalgo wrote the batch number of the medication and expiration date on my prescription, but for some reason he could not find my doctor's Professional Certificate and it was not the first time I had bought controlled drug to

Terrible treatment from the staff, it seems like they are doing you a favor, gentlemen, they are working and if they "live, leave people" if they don't like their job, don't rent

FARMACIAS DEL AHORRO Inglaterra

The cashiers are rude and give horrible customer service. Do not come

Terrible attention from the cashiers. They take hours to attend. It is enough to observe that they do it on purpose for customers to despair and leave. I wish they could hire better staff.

I went through the form for medical advice and the person at the cashier told me that I had to get in line to pay first. The sign outside says "Free Medical Guidance." In addition, I would have to line up in the long line at the checkout plus the long line at the Medical Guidance. Terrible branch, terrible service. Do not go!!!

Bad attention, rude and late. It seems that you come to beg and not to buy. Better go to San Pablo, which is close to here.

I put one star because I can't put less. The cashiers, especially one with dyed blonde hair, are most unpleasant, ill-tempered and downright rude. I don't understand why if there are already so many complaints they keep the staff.

Rite Aid

Oh awesome! It says it's open till midnight. I'm sitting here at 10:00 on a Friday and it's closed. You might want to change the hours

I think people need to take some of the reviews with a grain of salt. For instance, some of these RECENT complaints are from customers who have verbally abused staff, using profanity, even going so far as to call them names. Specifically, one pharmacy technician was called a “Troll” by the review from EC, 6 days days ago.

People need to stop and remember that these pharmacy technicians are people, too, and a lot of things are out of their control. They do not have the authority to order more medications, when they run out of stock. They do not control the pharmaceutical companies, the distributors, who don’t give them a full supply of what they DO order. And on top of it, they have to deal with you grumpy lot, all day every day.

Kindness goes a long way. And be careful what you say, you never know who’s watching and listening.

The prescriptions are never ready even when they text you and say they are. I went in and the prescription wasn't ready. They said it would take half an hour to fill and they all go to lunch then so it would be ready for pickup in an hour. I came back and they told me they were out of my medicine and had to order it and wouldn't be ready for two days. My doctor sent the prescription in two days prior. So I asked them why didn't they order it then? And why did they not tell me that earlier so I wouldn't have to come all the way back? The clerk proceeded to be very defensive and rude. No sorry about the screw up. I switched pharmacies and suggest you do the same.

Literally held a prescription and was told when asked why it wasn't filled after an hour wait that they didn't think we could afford to pay for it! Discrimination! Every one involved with the pharmacy department is equally guilty and corporate was contacted.

Unless you wear my shoes you don't know 😑 do you Emily? If everyone thought like you nothing would get done.

Every time I have a prescription sent here, they either never have it or I still have to wait for it to be filled (5 days after my Dr. Sent it). Good luck getting what you need here.

FARMACIAS DEL AHORRO San Angel

We went in search of dr. At the door they say that they are open until 3:00, we arrived at 2:50 and they no longer saw us. We just wanted something for migraine. The first ones who "served" us were quite rude and only a very kind lady sent us to another pharmacy (at Revolución and Sofía) that has a doctor's service until 8 o'clock. I don't understand why they put a schedule if it's not the real schedule… And one feeling bad...

The discounts offered directly by the laboratories at Farmacias del Ahorro "do not apply," according to some clerks, and in other cases, they do not appear on their computer screens.

I'm outside the pharmacy urgently for some medications and no one will think what a bad plan. Be like that.

This pharmacy is not 24 hours a day, it is a lie, it is 10:45 at night and although there are employees, they did not want to assist me.

They are rude, you order at home and they make sure they don't listen to you. Which vulgarity. Seriously lousy service.

FARMACIAS DEL AHORRO Periférico Oriente

I went to redeem a free product from the 4+1 promotion. Although they did not give me completely correct information via Twitter, the person at the checkout helped me to be able to redeem my product. Excellent atention.

First, my order appeared to have been delivered and they had not delivered anything..... they sent a delivery man with my order after I complained to them, they sent it to me incorrectly and they did not give me a solution, I spent $480 on my diapers so they sent them to me incorrectly ...!! Terrible service

Terrible service, two girls talking and only one attending, when you ask the security area if there is someone else attending, leave your cell phone to see if they can assist us; There is a line of 4 people and their staff talking, when they give me the pass for someone to serve me, and when they see that it is a payment for services, they only say that there is no system, I have experienced this problem in each of the branches from savings pharmacies; If they don't want to provide the service, it's better not to offer it. So I reiterate, TERRIBLE SERVICE.

The online billing service never works and requesting it by phone is a hassle and takes too long. Terrible.

Disgusting service. Why do they offer home delivery if they are not going to do so? They are disgusting.

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