FARMACIAS DEL AHORRO San Borja

Rude and nasty lady at the counter who didn't want to help us so we left.
Went to the airport instead to get our covid19 test and the employees there were very friendly & helpful.  It was well worth the extra money it cost to get the test at the airport.

Terrible service and a careless attitude which is so very unusual.

It really is a place not to return, they have no consideration for customers, they were cleaning 🧹 and they spent more than 40 minutes, without attending. I had to wait because it is the only branch of the 6 in the area that had the medication I was taking. DISGUSTING PLACE.

Terrible service, they did not deliver the product, I have been making the claim for more than a month, I have follow-up tickets raised and they only say that they have no response from the corresponding area, that I must wait indefinitely. The people in "customer service" do not understand the definition of their area, they only know how to read a script and do not reason the problem, they only read and then cowardly hang up on you, without the slightest ethics, intelligence and education, hiding behind anonymity. .

FARMACIAS DEL AHORRO Tezontle

Terrible home service. I ordered a medication at 6:30pm it's 9:30 and it hasn't arrived. I called to request prompt delivery and they told me 40 more minutes or to cancel it. They offered to call customer service and kept me on the line for 18 minutes listening to the waiting music. I call again on another telephone line and the recording cuts off my call announcing that customer service is until 9:00 pm, which tells me that the person who answered me and refused to give his name lied to me by offering me communication in that area. .
INDOLENCE IN MEDICAL NECESSITY IS EXTREME More than three hours to bring a medication? In San Pablo it is 90 minutes maximum.

They say it's 24 HRS but it's not true. Employees don't want to work after "closing" time or say they are making the cut. Bad service

They call you and they say you stayed at work. I cried with emotion. They offer you the branch close to your home. The next day you go to the offices, they interview you and they tell you that that branch was occupied, and they give you another branch to this one. Accept the need to work, you will get to know the branch, etc. They mark you to do your socioeconomic study. They are going to come okay, I went the next day, they treat me well, they ask me for the presentation sheet so they can do a formal interview and I told them that they didn't give me that they sent an email, and now the person comes out manager, interviews you. And he already told me that he's going to check it out.
And I kept waiting for the people who made the visit and they never arrived because they were going on Friday.
I wanted to know if they gave me the job. And it turned out that the place was occupied on the very day of my visit. I felt bad. and the truth is x I recommend the place to look for work x there is no seriousness.

Bad, rude service and the most serious ones that alter the prices are not those indicated when they charge you and they justify it by saying that they are poorly accommodated

Terrible. The medical service refuses to do certain types of check-ups, which is not bad, but it takes up time waiting for your turn. Still, I'm never going back.

FARMACIAS DEL AHORRO Plaza Churubusco

Claimed 2 b closed when there were 2 ladies inside and it claims to open 7am

They have almost everything, but sometimes the customer service is a bit bad

Terrible service from the staff, there is never a system, they take you out, they serve you badly, and they are rude

Yesterday, Monday, January 2, 2017, between 7:30 and 8:00 at night, I went with my daughter to the consultation, but it turns out that the doctor (if you can call him that) DIDN'T attend the first one. Once my daughter did not want to attend to her, this is a call for the manager, the owner or the people who hire the staff, to realize what type of people they hire, since they are very arrogant and call doctors like this, who They don't want to work and are just sitting around waiting for their salary to arrive so they can collect.

On one occasion they made a charge with my card that according to what did not happen and it was an amount of 1500 pesos to which the bank froze it for a month and they explained to me that this is due to the bank terminals that no longer work and another that according to updated your system and my savings purse did not go through, I think that if your boxes are not useful then what they provide service for, they only put customers' money at risk since they are not applied

FARMACIAS DEL AHORRO Vasco de Quiroga

Terrible service, if they put it as an Amazon collection service, don't do it, they don't even know how to scan the codes, they only ask for the name and you give them all the information and there is nothing, they have the nerve to search. THEY ARE INEPTS

I placed the order at 7pm and they informed you almost two hours later that it was canceled and it will not arrive, just like that.

I went to buy medicine approximately 10 minutes ago and left my wallet on the counter. I came back immediately and they didn't return it to me. I asked to see the recording on their camera and they refused. I'm sure the employee kept it since they didn't have any people. His way of acting seems bad to me since he didn't have much money but the documentation is important ALERT THANK YOU 😠. Friends alert that they are not honest

FARMACIAS DEL AHORRO Matías Romero

Terrible service, all the staff are super incompetent, I have been buying at Farmacias del Ahorro for years and it is the first time they have treated me like this, I will never return to this store.

Attention a little slow. But it's really very annoying when they see your prescription and tell you... there isn't one, without checking if it's in another branch, or if they have a different presentation that might work for you.
In my case I ordered a medication with 5 vials and at another branch they sent me back to this one to buy 5 boxes of 1 vial!!!

The service is disgusting.

The woman (about 50-70 years old with red hair, obviously painted) who served me did not help me with what I asked for, and then treated me very badly, because it seems that she was bothered that I did not do her job.

Then I didn't find what I was looking for, because the person they hired to sell didn't want to help the client make the sale. I bought another similar thing, because it was the only thing I could describe with the exact name to the rude little woman who attends.

Then when it comes time to charge me, they have a "contactless" machine but the lady didn't want to charge me like that and I couldn't pay...

This is how the people they hire kill business. I never come back here.

Terrible service, six people working and none attending, if they don't attend, they should close the pharmacy😤😡

Farmacia Guadalajara

Everything is fine, except for having three modules at the pharmacy counter to serve and collect, and only 1 is in service.
I have experienced this phenomenon repeatedly. :(

Friendly attention, even when there are many people they are very skillful. Generic medications are at a good price, there is a telephone number to ask about some medically order it online and then pick it up only.

On November 16, my son with autism, my husband and I were intimidated and threatened by the "car caretaker" of the Pharmacy, entering the cash registers and shouting that he not attend to us. When he left the car he left it scratched and the mirror turned around. The Branch Manager disclaimed all responsibility since it is not their personal, today I passed by again and the subject is doing the same thing, be careful, apparently they protect you, yes, it is true, it is more Cheap but they don't take care of the customer. Great care!!

A quite beautiful and incredible place, it has absolutely everything from cheeses to sweet bread, it is as if it were a mini supermarket, its pharmacy area being the most important thing in the place is without a doubt the best, it is spacious and with incredible prices, hardly I went with a woman to the supermarket and it got us out of trouble. EXCELLENT!!!

Farmacias Del Ahorro

Terrible service, as they were cutting, it took more than 32 minutes to hand over the shift, and with people outside waiting, it seems that it took time on purpose, why do they do it so slowly, I don't know the lady's name but I hope that The supervisor read this opinion, it was on October 11 at 11:30 pm.

Applause for savings pharmacies that offer the rewards program, their telephone service is great, the delivery service has far surpassed Farmacia San Pablo, you can also track your order in real time and in the application they will notify you if it is about to arrive until the moment you receive your product. By far it is surpassing Farmacia San Pablo. In addition, the service in the pharmacy and office is also excellent.

A very stocked store, both in medicines, vitamins and supplements, as well as proteins, I always find what I need and I realized that they also have many dermatological products.

To all those looking for Myo-Inositol from Holiherb, I want to confirm that it is available. They told me that they place daily orders to always have them available.
If you have a savings wallet, you can accumulate 4 and the 5th is totally free.

Terrible attention from the employees at 7 in the morning, they reluctantly serve you and deny you the bill even though you tell them that their portal does not work, truly a terrible experience. I will report it to the SAT

FARMACIAS DEL AHORRO Narvarte

(I edit the comment to add that it is the 2nd time that they have refused to serve me 20 minutes before closing) The schedule says until 11 p.m. but being 10:40 p.m. they did not want to serve me

The cashier staff in the morning hours have a terrible attitude. I don't know what bothers them. Go to another branch. The Dr's service in the office saves general care.

Very bad service from the saleswoman (I don't know her name), I had a prescription for a controlled medication (it's not the first time I've bought it, I know the prescription is good, they always accept it at other pharmacies, but luckily for me there is a shortage of the medication, so I had to look elsewhere), and without even checking the system it tells me "oops there isn't any of that." I asked him to check the system and it came out that they did have them. And still he told me "yes there is but I'm not going to sell it to you." When I asked him why he didn't tell me anything, other than that he wouldn't sell it to me. I went to another pharmacy (same as Ahorro) and they sold me my medication without any complications.

Great location!
Fast and friendly attention.
Very clean and well-kept facilities.
There is no parking.

I always buy phenobarbital, I take my prescription and my INE and they give it to me in savings pharmacies. The first time I come here and I ask the guy at the glasses counter around 2:15 pm and he tells me that they don't work for it, he didn't even look for it, if he doesn't want to work, he better do something else.

FARMACIAS DEL AHORRO Félix Cuevas

I bought a medical consultation at their Felix Cuevas branch and when I bought it they told me that I couldn't return it, the doctor is taking a long time, and since I can't wait I want to return another day and they tell me that there are no changes. I don't want to exchange it for another product, I just want to use my right another day, also your cashier named “Laura” never mentioned this, who can I solve this with? Because if you like I can go train as a teacher

Very bad service, the Derma lady is very rude to people. The line joined because they had no system according to them, but they were very rude when I asked about the price of a product. Even when I entered the store he stopped in front of me and wouldn't let me go to see the creams that were in the back, it is understandable that they take care of the product but their way of acting is terrible...besides I told him I'm going to ask the price better to the cashier and whispered to her to complain which is very annoying

Terrible attention from the staff, I asked what time the consultation service starts and the lady told me that at 915 she didn't have a cell phone or watch so I asked her what time it was and she contemptuously told me that the monitor says the time. I waited inside the store because of the weather and another clerk told me to wait outside. I made her see how cold it was and she responded that it wasn't cold. Disastrous attention

I have a chronic kidney problem and I have been taking antibiotics for 18 years because I constantly have an infection and the doctor sends me an antibiotic, 2 capsules every 6 hours for 4 months and I only wanted to buy 10 boxes for the moment. Each box has only 12 capsules. They didn't say that they can only send me one and that when I finish it I can buy another one. It's really an ignorant answer, because I have the recipe. I hope they update and put in personnel who know how to resolve and solve problems, what a pity for the pharmacy. And I sent a photo of the recipe so you can see that it is obvious that mine and the doctor's data are covered.

Bad attention. Their service hours indicate closing at 11:00 p.m. and they close the door at 10:40 p.m. and deny service.

FARMACIAS DEL AHORRO

Vile thieves, the recipe says 2 boxes and they always say it's not one, it has happened to several people, and the telephone is no use to report that seedy slum.

The alleged doctor Citlalic, zero professionalism, rude, zero empathy, bad attitude, did not leave a diagnosis or treatment recommendations in the prescription, I had to go back to ask her to do it, she half checked me. I would not have her treat me again.

THEY ATTEND AS THEY CAN
The treatment was average, but they make the minimum effort to serve you. If you ask about something unusual, they will make a gesture as if you had ordered a physics book at a chicken shop. They don't even bother to find out if they have the product. They will only tell you yes or no depending on the knowledge of whoever is assisting you.

If you have an emergency, be patient because the treatment will not be good.

Terrible home delivery service, the order never arrived, I called for follow-up and they said that in 10 minutes each call, it is already 11:30 at night and clearly they did not send it. It is a medical emergency and due to their lack of professionalism, they decided not to send it, I clarify, I placed the order at 9pm and they told me it would arrive between 10 and 10.30.

It is better for them to say that although the hours are until 11pm, they are not going to feel like filling the order and will buy it somewhere else.

For me I didn't give them a star.

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