I bought a medical consultation at their Felix Cuevas branch and when I bought it they told me that I couldn't return it, the doctor is taking a long time, and since I can't wait I want to return another day and they tell me that there are no changes. I don't want to exchange it for another product, I just want to use my right another day, also your cashier named “Laura” never mentioned this, who can I solve this with? Because if you like I can go train as a teacher
Very bad service, the Derma lady is very rude to people. The line joined because they had no system according to them, but they were very rude when I asked about the price of a product. Even when I entered the store he stopped in front of me and wouldn't let me go to see the creams that were in the back, it is understandable that they take care of the product but their way of acting is terrible...besides I told him I'm going to ask the price better to the cashier and whispered to her to complain which is very annoying
Terrible attention from the staff, I asked what time the consultation service starts and the lady told me that at 915 she didn't have a cell phone or watch so I asked her what time it was and she contemptuously told me that the monitor says the time. I waited inside the store because of the weather and another clerk told me to wait outside. I made her see how cold it was and she responded that it wasn't cold. Disastrous attention
I have a chronic kidney problem and I have been taking antibiotics for 18 years because I constantly have an infection and the doctor sends me an antibiotic, 2 capsules every 6 hours for 4 months and I only wanted to buy 10 boxes for the moment. Each box has only 12 capsules. They didn't say that they can only send me one and that when I finish it I can buy another one. It's really an ignorant answer, because I have the recipe. I hope they update and put in personnel who know how to resolve and solve problems, what a pity for the pharmacy. And I sent a photo of the recipe so you can see that it is obvious that mine and the doctor's data are covered.
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I bought a medical consultation at their Felix Cuevas branch and when I bought it they told me that I couldn't return it, the doctor is taking a long time, and since I can't wait I want to return another day and they tell me that there are no changes. I don't want to exchange it for another product, I just want to use my right another day, also your cashier named “Laura” never mentioned this, who can I solve this with? Because if you like I can go train as a teacher
in the last week0
Very bad service, the Derma lady is very rude to people. The line joined because they had no system according to them, but they were very rude when I asked about the price of a product. Even when I entered the store he stopped in front of me and wouldn't let me go to see the creams that were in the back, it is understandable that they take care of the product but their way of acting is terrible...besides I told him I'm going to ask the price better to the cashier and whispered to her to complain which is very annoying
2 months ago0
Terrible attention from the staff, I asked what time the consultation service starts and the lady told me that at 915 she didn't have a cell phone or watch so I asked her what time it was and she contemptuously told me that the monitor says the time. I waited inside the store because of the weather and another clerk told me to wait outside. I made her see how cold it was and she responded that it wasn't cold. Disastrous attention
a month ago0
I have a chronic kidney problem and I have been taking antibiotics for 18 years because I constantly have an infection and the doctor sends me an antibiotic, 2 capsules every 6 hours for 4 months and I only wanted to buy 10 boxes for the moment. Each box has only 12 capsules. They didn't say that they can only send me one and that when I finish it I can buy another one. It's really an ignorant answer, because I have the recipe. I hope they update and put in personnel who know how to resolve and solve problems, what a pity for the pharmacy. And I sent a photo of the recipe so you can see that it is obvious that mine and the doctor's data are covered.
2 months ago0
Bad attention. Their service hours indicate closing at 11:00 p.m. and they close the door at 10:40 p.m. and deny service.
2 months ago