Walmart Supercenter

Their grocery pickers are so incompetent I had to go get some things myself. Come to find out there's black mold on some piping above the food. How is this place still open? And they knowingly put a damaged case of water in my car. Several bottles fell to the ground.

Do Not Buy There Prepared Lunch meat it's out of date. And i got sick on it & I'll never buy it again

I previously used Walmart grocery pickup and shipping all the time, I started running into a lot of problems with items missing and unavailable so I stopped using it for several months. A coworker told me that Walmart has changed and the process was easy so I signed up again. I ordered several hundred dollars between two orders of Christmas presents and a grocery pickup order for the dozens of people coming to town to visit for christmas tomorrow. I was told today that both orders have been canceled and none of the presents will come and none of the food that I had ordered was available because they flagged my profile as fraud. I called my credit card company to find out what was happening and they had no idea what was going on and said there's no reason my credit card should have been flagged for fraud. So here I am a few days before Christmas, missing Christmas presents and food, having to last minute shop in a big crowd which is what I was trying to avoid! So was this easier for me... no. It actually is stressing me out beyond belief that I tried using this again. This does not reflect poorly on the store this is more to do with a customer service issue.#left stranded for Christmas

No cashier at any registers but 6 were standing at self checkout.  1 even helped me scan an item. It was right by the door. I sent the receipt to my phone cause I don't like having unnecessary receipts. I walk less than 5 feet away and this goofy man tried to take my cart since I didn't have a receipt.  Ummm not today. I held my cart and told him to speak to the lady that assisted me or the other 5 people (1 of which is the store manager) but I don't have a physical receipt.  He really tired it. It reminds me why it's been over a year since I shopped at a Walmart and to never go back.

don’t go if your a young lady. There is this worker ( might be a manager ) he looks at females all the time and was giving pervy vibes. He makes females feel very uncomfortable. His name is Larry. He has a beard. He is average height. DO NOT recommend this Walmart!!!! I never ever went back ever since this incident.

Clean store, well organized Wide aisles. Friendly staff, thank you for letting us park overnight. Very precious to my trucker hubby. We will shop here again next time we come through!

Great stock of lego sets! clean and organized site.

Due to the fact that Walmart is the only tire service shop open on Sunday, we we forced to go there to purchase a new tire. Unfortunately only 1 out of 10 experiences have been pleasant. For this visit, in particular we declined the tire rotation, and declined having the old tire recycled. I asked for the old tire to be placed in the van so I could take it home.

After the vehicle was complete, we were charged $14 for Rotation and LifeTime Balancing. The clerk advised that all of my tires were rotated. Upon walking out to the vehicle, none of the tires have been rotated, and the front seat had grease stains from the technicians hand. Going back inside to request the $14 dollar refund and have the seat cleaned would have cost me more in time than it was worth. Lastly the old tire was not in the van as requested.

Something else to note, the paperwork Indicated the ft/lbs of torque that was applied to each wheel. Using my torque wrench at home the three tires that were untouched were set at the 100 ft/lbs that I had set them at originally. This shows that whoever keys in the “work that was done” had falsely input data.

On monday morning earlier this week I stopped by to get a phone charger and got just the best service. While the woman working in the tech section was helping me, we were interrupted by a pretty grouchy older man and she was able to assist us both with so much grace. The charger she recommended charges super fast too. Whatever she makes, pay her more!

I took these photos on June 7, 2023. This is what I was about to purchase from this location. What do you see?

Target

I'm choosing to edit my review. This time I'll be adding photos. My review will basically be the same. I love going to the store and walking around. My biggest complaint remains the same, self-checkouts. I think if anyone follows me they will find, I'm not a fan of self checkouts. You lose so much of the customer service experience with self checkouts. I know there's a bottom line businesses have to meet but again what's the cost. Some of these are blurry. It's hard to take pictures in a department store without people looking at you kind of funny. There might even be a couple of duplicated photos because I took so many.

Last night while checking out I heard a man chew out a sweet employee because he had to use self-check out. It's astonishing and laughable to see how many people are rude and complain about self-check out and having to do something yourself. Maria, the employee handled the situation with grace and kindness. She did a fantastic job in an uncomfortable and ridiculous situation. Tonight, I met Kylie (spelling?) when returning an item at the last minute. Even when running in right before close, she made my experience wonderful. The staff at this location are remarkable and truly deserve a raise.

Let's remember to show kindness and grace this holiday season to employees working in retail and the service industry.

Good store with a lot of different stuff from groceries, clothing to kitchen appliances. You can get good deals on stuff and you can look for coupons online also. Stylish clothes and shoes for adults women, men, teenagers and kids. Store always clean, smells like coffee because it has Starbucks inside with delicious coffee and always carts at the front. Also available pick up option. I came today to store to get free baby welcome kit in the customer service. If you are pregnant just register on target online and get your barcode for free baby welcome kit.

This store is always clean, including the fitting rooms. They try to keep this store well-stocked and if I've ever not been able to find something there, staff has offered to order it and have it sent to me or the store, at no extra charge.

SO, WHY 4-STARS INSTEAD OF 5?
One evening, a week ago, I ordered an available pick-up item, online that I was needing for a wedding (black dress "A New Day") and the next morning, I unfortunately received an emailed that the item was no longer in stock (which was fine; that happens).
However, that day, I went to the store to pick up my other items from the order and decided to look for the black dress myself (the app indicated there was still one left in the store).
With very little effort, in the "A New Day" section, I found the dress I had wanted to order (along with 5 other available sizes of that exact dress), so I notified the pick-up desk. It left me feeling that whomever was responsible for finding it, didn't even try.
That's the only time I've been disappointed in Target's staff.
The upside to ordering this way is that my card is never charged until the items are picked up, so no real hassle. (I'm glad I was already going to be at that location because otherwise, I'd never known the dress I wanted was in stock after all.) Not ideal and made the staff look bad, though.

When I am spending over $100 at Target I would like the luxury and or option of a cashier scanning and bagging my items. It’s ludicrous to have security and Target employees stand and watch you self checkout over 20 items because no registers are open. Brookwood Hoover and 280 always have at least one register open to accommodate their shoppers….

Walmart was one of the only low price sellers that appeared to apply markup, equally to its inventory. There was a time when Walmart had nearly anything one might need, in stock in store. Walmart stores do not cater to customers the way they did when they were owned & controlled by the founding family. Now Walmart markets only the items that sell quickly, not sitting in inventory. Walmart is still the best place to buy the items they sell, as others locally inevitably charge more. I still shop Walmart, even though many of the reasons I originally shopped Walmart do not exist now. All employees were originally very helpful, aisles were always clear, and shelves were well stocked. Today, aisles are often clogged by pallets of items waiting to be stocked on shelves. I have encountered many aisles completely blocked by unstocked inventory. The fact that in store shoppers now have to compete with Walmart's own employee's and their larger shopping carts is certainly less desirable. Walmart employees shopping for curbside pickup or delivery collect items for those who want to drive up and have their purchase loaded in their vehicle. There are situations where that may be desirable. However, I find that meat and produce items vary greatly in quality. Some produce is not fully ripe, some is beyond ripe, and some is decaying and / or molding. There are limited items available at the fresh peak of ripeness. Items of meat vary in quality. Some cuts are nice and lean, or nicely marbled, while many of the same cuts have significantly more fat and gristle. I prefer to select each item myself.  I  am certain to get the freshest, ripe produce and meats that are the way I like, without gristle and a large percentage of fat. Times are changing quickly, not always for the better. Would shoppers ordering items for pickup or delivery still buy from Walmart if they had to shop themselves?
Are shoppers that would not shop in store with Walmart, becoming customers solely because they do not have to shop in store? Successful marketing is achieved in many ways. Competing with an online only marketer, by providing curbside pickup, or delivery may help maintain market share. But the most successful companies are the ones that provide something unique. Walmart achieved its greatest success with its original marketing plan. Losing sight of what allowed them to become the world's largest retailer and trying to imitate another won't bring more success. Walmart would do well with better selection and better pricing. It amazes me that Walmart's Fort Payne Supercenter is not as clean and well stocked as most of the other Supercenters in Alabama and other locations. It is very rare to be approached by an associate inquiring if you are finding what you need or if they can help with anything. The Instore shopping app is usually not accurate with product location. Additionally, items indicated as in stock often are not. Yesterday, I was looking for a bug spray when an associate told me it was back in the outdoors department. The app said row J6, in the rear of the store, by laundry items. This time, the app was correct, and the associate was wrong. I have also started to use the self check-out. I often found extra charges on my receipts when going through a Walmart staffed check stand. I still shop Walmart for certain items we use daily. However, I have determined which local grocery stores I prefer to shop for meat and produce. Certain others have much better selections of meat and produce  even though they may be a little more expensive. I think the pharmacy is the best department at this location. The staff is always prompt and curteous. The pricing is competitive, and the convenience of obtaining vaccinations  quickly and easily is truly beneficial. My impression is that the store management is likely focused on the numbers produced to budget, not the day to day customers' in-store shopping experience. The store is often very crowded at peak times. The parking lot is often crowded and disable parking unavailable.

I needed to stop and pick up some last minute pies for Thanksgiving dinner. I needed a pecan pie and and apple pie. They were busy to say the least but were still well stocked with most Thanksgiving related items. The store was clean and orderly. My only complaint and the reason for only 4 stars was the lack of human cashiers. Great store otherwise.

The employees were very nice, the check out conveyors were clean ! I saw some of the cashier's cleaning their check out conveyors to. My Walmart where I  live is very dirty I don't even want to put anything on the checkout conveyors. It was really nice to go into this Walmart because of the very friendly associates and the cleanliness of the store!

I've done a few pick ups at this Walmart. I don't live here. I was picking up items for family members I was in town helping. I found the pick up area dark. It wasn't well lit, at night. I think you need to light the area better. I also did a pick up during day, before the evening pick up. Your pick up area is opposite of any pick up I've been to, it's on the Garden side. Turning into the parking lot you don't have a lot of signage showing where it is. I saw one "flag" on a pole & the pick up signage on the building, which is hidden by the Garden roof depending on the direction you come into the parking lot.

If I could give negative stars it would be a 5. Absolutely no customer service   People waiting inline or workers just standing around

Don't even deserve 1 star. Stood at sporting goods for 45 minutes with no service. I asked to associates to page someone,  I've called on phone. No help. Stop locking things up if someone is not around to get it out for you. Last time I will shop at attalla Walmart. P.s. I wouldn't have waited this long but my wife is still shopping.

It's easy to find what you're looking for & get out if you know how to do self checkout. I prefer to scan my own & bag. The checkout process sucks if you don't know how to do self check. They only have about 2 or 3 cashier's working, so there are usually long lines. They need to hire more front-end cashiers!!!

This is a decently stocked location, but it is always packed. That’s probably a good time for the Walmart, however did usually chaos. Selection as good as compared to other Walmart, the closest one that I would travel to from Ashville being Springville.

I did open an 18 pack of eggs that had some cracks in it, then closed it and put them back on the shelf. The dairy manager noticed that and asked me what was wrong with them, and then promptly took them away. I thought that was excellent service, and he was very nice about it.

Overall, distance being equal, I will probably prefer to travel to Springville.

Just grabbed a pick up order. Crowded and crazy parking lot, but thankfully order brought in a timely manner. Got everything I ordered and it was in good condition.

I had my 9 month old grandson with me, and if you have a child with you, you'll want to get checked out asap. We'll unfortunately, the girl at the register was too busy being a chatty Cathy with her equally young co-worker,  who personally should have been at his own register,  just a few feet away. She spent so much time caught up in the conversation that she was scanning my items so slow it was like watching glue dry. Then when she decided to stop scanning because the bags were full instead of asking her coworker that was doing nothing but distracting her, or he taking the initiative to grab another cart for me as I was still unloading my cart, I asked her if something was wrong? She proceeded to tell me , " The bags are full." I told her and him well, "Why don't one of you go retrieve another cart for me? Of course he did. It's unfortunate that these kids can't think ahead. Spending almost $400 in groceries and items that they  couldn't predict I would need another cart? I believe management needs to have an employee meeting on teaching these kids how to do their job with focus and initiative, amongst other things. It's so unfortunate 😞.  Walmart should know better and train properly.

I’m from out of town. I stopped in this Walmart to get a few items. I was in a hurry and wasn’t familiar with the w. This two employees went out of their way to assist me. It’s been awhile since I received this kind of service at ANY Walmart. Thank you two for helping me when I needed it most. You deserve to be thanked and appreciated. 🥰

Walmart Automotive in Calera is the worse. My daughter took her car there to get an oil change and it came leaking all over my garage.

After admitting the technician was new, they didn’t do anything but refund her money but doesn’t want to fix her car.

Please BEWARE of taking your car there. The dealership are actually cheaper but may take longer.

I was doing last min xmas 🎄 shopping at the wal-mart super store, they closed at 6 so when 6 came some of the workers staqrted telling people to go get checked out they are closing.  So I started moving toward the front to check out,well they have the rudest employees that I have ever seen.  I got to the check out was ringing my stuff up and realized that I picked a size 7w instead of a 8w. I asked the guy if he would go get me a size 8w he said no that they were closed. I will no be back to the Wal-Mart super store in Calera Al.

I usually only go to Walmart for my prescriptions. I've learned when the best times to go are to avoid a long line. The staff are usually friendly & helpful. The best thing is, they haven't been out of my monthly prescriptions ever!!

If I could give 0 stars I would. My mom made an online order and it was supposed to be ready and when she went to pick it up it said it was delayed. Not a big deal. Her second visit when she came back the next day however is the problem. She called when she got there and asked if it was still delayed and the person on the phone told her to "do your own damn research" and hung up the phone. Not once did my mother give anyone an attitude. That was completely unwarranted. She spent two trips to walmart and is still waiting on her order. The order isnt the issue. The fat attitude is. We will not be coming back to this location due to the horrible customer service.

Walmart

Fair prices for most items, higher quality and sometimes higher prices. But you get that special item that you can build everything around.  Makes everything look expensive, so buy some of your must haves, some of the kinda better looking quality items.
I do love showcasing Target items in my Instagram, Facebook and TicTok reels and going towards @100m as my goal of viewers.
Rescuedogcontentcreators  is trying hard to make a difference in the way we live.

Excellent choice of merchandise and great quality. Very helpful staff and knowledgeable.

Clean well staffed store. The employees were great. Parking was horrific and access was not simple because it was so crowded. They have a lot of the spaces marked off for pickup and such so I had to walk a long distance.  With bad knees this is problematic so I won't go often.

Wow, this is what I'm talking about. A Target that has a huge parking lot. Nice carts. Wide aisles. Friendly employees. Like honestly friendly. Well stocked shelves, well organized. And it's so clean inside! Amazing.

Took wife where she wanted to go, place was packed but moving along efficiently. Most of all since I hadn't been in months I saw alot good value and variety.

Like this location as it seems to have more items than others and typically has most lanes open except after 8pm where you have to stand in line trying to figure out which "self checkout" will take cash... SMH 🙄

THE WORST OIL CHANGE EXPERIENCE I’VE EVER HAD! Took my car to Walmart, waited almost 2 hours, and they had me drive my manual car on the lift because no one else there could. While driving off lift my skid plate got caught and tore off. Employee guided me off and all. They also overfilled my oil by at least half a quart, stripped the drain plug and Refused to drain extra oil or even refund oil change. AFTER 3 WEEKS ignored phone calls, verbal harassment from Walmart automotive manager Jerome, and being told that I was liable because I drove onto the lift. I got ahold of the general manager. I’ve spent well over a month, at least a few entire tank of gas, $200 and a crazy amount of effort into this case. NOT TO MENTION my case still hasn’t been filed with their insurance. And I probably won’t see half of what this has cost me.

While my mother went 5obse3 if her books for November were in, I went to look for some jewelry baggies but the shelves had none. No workers near by the craft section either. Just as the last 'up-teen'' times I have been there. But, no worries. I usually go to Joanne Fabrics for all my craft desires.

The older lady at the cosmetics register treated us like we were thieves. And absolutely lied to us. So the 1 star is bc  of her.
🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠The 10 stars are for the gentleman in deli was so nice helpful smiling and made my day . Extra clean store and well stocked

My phone froze and was completely unresponsive when I got out of my car. I walked from Joanne's to the electronics section here. The wonderful employees kindly fixed my phone by restarting it. 10/10 service!

Its okay, but its quite small. I like to call it mini Target. The one in Covington is much larger, ans has a much better selection, but this one is very convenient for those quick runs.

Love Target. I shop here almost once a week. I would really love it if the PRIDE display could be returned to its rightful place - front and center. My community is inclusive and embraces its wide variety of members. We appreciate and value all our neighbors AND our diverse Target Team Members.

The store staff was very helpful, in helping me find the items I needed. However, I could not get a refrigerated item I was looking for, because the refrigeration for the entire refrigerated section of the store failed again, for at least a second time this year.

Perfect store size for me! Can get everything I want and need without staying for 3 hours looking around 😂 and having an Ulta in target is a bonus!!! Two store I love now 2 miles from my house! Self checkout is so easy, employees are kind and genuinely look like they love their jobs

Quick and easy store. Had a few quirks in the opening and the cold section has its problems. But the staff is always nice and helpful. It’s a small store so it isn’t going to have every option like the big one in Covington. It’s perfect for this part of town.

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