Clínica Dental Adeslas

I’ve had some bad experiences with doctors and dentists and I used to have a huge phobia of dental work so I was quite nervous about my appointment but the staff were so helpful, informative, kind and efficient! A special thank you to Esther, who was very patient with me asking 36385 questions and to all the staff making an effort to speak with me in English. Would recommend highly!

I've been going here for years and the team are fantastic! From the hygienists to orthodontists, they will always look after you and try and be as flexible as possible with changing time schedules or emergencies. Speak English, Spanish and catalán.

I had an appointment today in this clinic at 20.30 (I supposed to be the last client). I received 2 confirmations (yesterday and even today) proving that everything is OK. But the door was closed and nobody was inside! I checked the address and both confirmations. Everything was correct. I called them. After 10min of waiting, I had a conversation with a guy who said that this place is closed "por obras" and all the clients should go to another clinic. Muy bien! But why nobody notified me before? Why I received 2 confirmations with this address?

I spent over a year with the orthodontics treatment, I changed many doctors not by my choice, I removed everything few months ago, but I still don't see my teeth well alligned! This is really frustrating!

Update 11 May, 2022: If I could give more than 5 stars, I would!

I have been back a couple more times for several different procedures since I wrote my previous review and my opinion has not changed. If any, I would say it even got better!

Dear Adeslas Sagrada Familia Team, you are so awesome! I would have never said that I would leave the dentist smiling, but I do now :) !

Thank you!

First review:

Very appreciative of the experience at Sagrada
Familia location. Professional, friendly and helpful staff. Every appointment has been met on time. Each and every treatment is clearly explained - especially during the procedure, which is very comforting. No feeling at all of being "rushed". The (after-) care and support being provided is definitely worth 5 stars.

I have been going to this dentist almost all my life and I am very grateful and satisfied with all the work. The ones who have treated me the most are Dr. Segovia and the orthodontists whose names I don't remember, but I am very grateful for how they treated me and continue to treat me. Highly recommended.

They didn't help me because I was 11 minutes late, and when I arrived the receptionist was talking on the phone. The day before, when I confirmed the appointment, I told him that I could arrive 10 minutes late and he told me that there was no problem until 15 minutes, that is, before I let him know that I couldn't arrive on time. The truth is that the people are unfriendly and tired, but 11 minutes and giving advance notice seems to me a lack of respect and the ways of saying it is also necessary to educate regarding customer service. I haven't wanted another appointment because I'm sure they'll take better care of me somewhere else.

My 5-year-old daughter has been cared for by Dr. Segovia and the assistant Fernanda, and I am delighted. A 10 both in treatment and in his work. I love it.

Very happy, they take care of you very well, I came to do a cleaning and it was great, no pain, the girl who did it for me was very nice, I recommend coming to this center, Nina took care of me😍

The hygienist has been very kind, attentive and pleasant. The dr. He also has excellent treatment, my experience has been very good. Thank you.

Clínica Dental Adeslas Plaça Espanya

Avoid at all costs.
1-  They assigned a kid (doctor) who has no experience in a very complicated process and of course he couldn't finish it, and I am in pain for 2 month.
2- Very unprofessional staff who gave me another appointment with a specialist to fix what the kid doctor has done and when I arrived on time they said that they  change the appointment to yesterday without notifying me!!! or even coordinate the date and time. And their answer was you will have to come back another day!! And they gave me another appointment which was 2 weeks later, caring less for the pain I am suffering every day!!
3- This times before the appointment 12 hours they called me to change the appointment to the following day!! Of course I had no enough time to change my schedule so I refused and it has been another month with pain.
4- No apologies, no phone call, not even an email to check up.
5- They are refusing to take responsibility for their own fault and the answer was ( something went wrong and we don't know).

The receptionists have been very friendly and helpful when needed. 💯
Very good at scheduling appointments
to get my teeth fixed and my wisdom teeth pulled out.
The doctors make you feel comfortable. Best teeth clean I've had.
Will keep using this establishment👌🏼

Excellent treatment, Pili was fantastic helping with an emergency appointment for a crown that got unglued!

Horrible horrible people here.  The customer service is just absolutely pathetic - not just incompetent but purposely they treat people badly. The director is a complete joke of a professional who should never be running any office.
They lie about every step, they mistreat you when you are there, they look for fake reasons to charge you for services, and they have an excuse for every time they make a mistake.
My first appointment getting my teeth clean was fine, but if you need to see a doctor - they just start to mistreat you.
I broke my tooth and had to go back 4 times over two months to TRY to get it fixed.  The second appointment they checked my xrays and explained what needed to be done but I had to come back for a third appointment - ONE MONTH LATER.
In my third appointment, they just did the same process as the second appointment and then told me I had to schedule a 4th appointment WHEN THE DOCTOR WOULD BE THERE.  I asked what happen to the doctor from the 3rd appointment - she was fired.

Unbelievable, then on the 4th appointment, the doctor barely said hello and told me that she did not have enough time (it was almost lunch time) so they would have to do the process in two sessions - so three more sessions in total.  6 appointments in total to fix a broken tooth. Shame on you!    Cold place in hell for medical professionals that treat patience like this.

Very good service 10/10 did such a lovely job in my teeth cleaning. I’m American and first time going to the dentist in Europe and I have nothing but good things to say!

The doctors are negative about serving people. I think they care more about money. Since I have insurance and don’t have to pay, they are really negative about treating me. I have my first cita on 02/08, the surgeon cita 07/09 to remove my painful wisdom teeth. However on 07/09, they shut down the cita because their system broke down. Instead of showing attitude of fixing things because it’s clearly not my fault, they put my new cita on 05/10, another month for my painful teeth. And finally today, my cita came, but since they were too slow I have had to move away to Cerdanyola, so I had a bit trouble on traffic and late for 15 minutes. They just shut down my cita again saying they were already treating others, which clearly is a lie because they will have at least an hour gap for my cita. They were just being selfish because maybe they put away the tools and didn’t want to take out the tools again, which they could avoid by calling me to confirm whether I was on the way. Now I have a new cita on 26/10. Let’s see whether they will have a new problem of treating me.

I went to Clínica Dental Adeslas for a teeth cleaning. The place was recommended to me by a friend. I'm very happy that I took his advice and made an appointment with Melissa.
She was very professional and friendly. Was clear about the process and did everything to make me feel comfortable.
I would definitely recommend her. 😊👍

The worst place ever . This is the third time that they change my appointment without calling me. I am so mad right now.  If I did not have Adeslas I would never come. A bunch of loosers.

Sandra and Cata are very kind and friendly with good service.

Melissa  cleaned my teeth today. She did a fantastic job. Quick efficient and very tender. Thank you!!

Clínica Dental Milenium Rocafort - Sanitas

I previously visited another Sanitas clinic and this one is closer to home, so I have changed and I am delighted. I went for a cleaning and Miriam did it for me, the service was very good and professional. Furthermore, they explain everything perfectly and the treatment is very pleasant.
100% recommendable.

I went for a dental cleaning and everything was excellent. The girl who helped me (I think her name was María Alexandra) was super friendly and professional. Widely recommended.

Totally recommended clinic!!! As soon as you enter the clinic, the professionalism and patient care is super attentive.

Clinic with excellent staff! They recommend the best option, exceptional staff and director!

100% recommended care, professionals who always seek the solution and the well-being of the patient.

I waited for a month to make an appointment for teeth cleaning. During the teeth cleaning and polishing process, the oral mucosa and corners of my mouth were scratched and bleeding severely by the machine. It was very painful and affected my eating. The dentist and supervisor made no apology and said this kind of thing is normal. Unbelievable, is this suppose to be a professional clinic who shows no respect for adeslas clients?

PS:
I wrote an email when I see the clinic’s response, but it got rejected says: The following addresses had permanent fatal errors.
Please confirm what is going on.

I took out 4 wisdom teeth and I got very well taken care of from the desk to the team of dentist. I had to do a mini operation and they helped with the decisions, and the operations went very well. Couldn’t ask for a better experience. 5 well deserved stars

Turns out that three other dentists, discouraged the decision made and I need do another operation. The operative part was good, but I'm very hesitant to the strategic decisions they helped me with. 3.5 stars

The worst dental service I have ever received. I speak very limited Spanish and even took my partner with me yesterday day to translate. l am left with a very open wound on my gum after I was recommended deep cleaning before surgery. I was then told I couldn't have the surgery in that clinic even though the date booked and printed and am then told there are no appointments with a specialist before December for another clinic.

The wound is now very open and infected. I was called today by the same rude receptionist as yesterday and I asked if the receptionist could email me the details so I can translate. She shouted at me and said why the information is the same and hung up.

Why I pay for such awful service I have no idea. The receptionists at this clinic are exceptionally rude I haven't experienced such unkind human behaviour. I also emailed to get this resolved and have no reply.

It has become a breach of duty and dental negligence and I am left in pain with no offer of resolution.

Worst place in Barcelona. So unprofessional and unpolite reception it is ridiculous. I will change my company insurance because of the reception woman. Making a fool of someone is not the way to go when being the first person a client meets when entering the clinic first time. ADESLAS I will NEVER recommend to anyone after this.

Really great first experience! Staff is incredibly kind and helpful.

Clínica Dental Milenium Gran Vía de Les Corts - Sanitas

I highly recommend this dental clinic, especially because of its capable and friendly staff. My Spanish is very limited but we always made it work as their staff’s English is very good!
Right from the moment you enter the clinic you are greeted from the friendly receptionists.
Today I finished an orthodontic treatment which I did over the past 18 months with Isabel.
Back in 2021 during a routine visit at the clinic I requested to see an orthodontist for a consultation about invisible braces / aligners. In our first meeting Isabel explained me everything and answered all my questions and addressed my doubts about a potential treatment. After a few days I decided to follow through and informed the clinic that I wanted to start the treatment. Not long after I received my first aligners. In the beginning I was still living in Barcelona which made it easy to make routine visits on a monthly basis. After half a year I moved to another country - it was no big issue with Isabel as she provided me with more aligners so I was able to visit the clinic only once every 3 months. Whenever I was back in town I went to see her and we had our appointments to receive more aligners or do a check-up.
Today we officially finished the treatment and I can say that I am very satisfied. Not only with my newly aligned teeth, but also with Isabel and Maria. To have the appointments within the treatment with them was always something to look forward to and I look forward to visit the clinic again very soon!

Perfect!
From my point of view, the price I have paid here so far for the work that has been done is good value.
Up-to-date technology, utensils, drugs, materials, and cleanliness. The way a 2023 dental clinic should look and operate.
As always, the human factor makes the difference, and here it was impeccable!
From the operators of the reception desk, back and forth, from the assistants to the doctors, excellent job!
Special thanks to Olga and Katerin for their patience and kindness, Juan and Laia, the surgery crew, who even played my favorite music to relieve my stress (due to the traumatic experience with the post-communist doctor of my childhood).
To my shame, I don't know the names of everyone working here, yet it doesn't mean that they are any less important.
I humbly bow in front of you!
Respect!

because of my crown is broken I took cita for monday and they called me on friday morning ( today ) they i first need to visit doctor general not the specialist! I said ok give me appointment they said we dont have it for monday lets check- i replied - look my teeth is broken and then lady said come to urgencies. I want to ask now - If my leg is broken do i have to see first my CAP DOCTOR ? What kind of system is this ? My teeth is broken and i have 3d pictures ! Why i need to spend time !? Why ?
I went there for urgency; the guy said me “ because system says first u need to visit general dentist” why ? First to pay to one and then wait 5-7 days for other doctor??? What is our guilty as a patient?
ROBOTIC SYSTEM !
NOT CARING ABOUT HUMAN ! At all !
Like we are at USA or 3rd world countries!!!!!  NO EMPHATIC REACTION !
Not everything is money! BE SOLUTION ORIENTED !

I am very satisfied with the treatment I received here. I had a broken molar, which was treated by Dra, Ferrer Llovera, Isabel. The service was efficient and the molar was "re built", which consisted of adding a layer of filler on top of the molar. The tooth feels great so far, and issues such as food getting between teeth and causing pain by pressing down on the gums (that were caused by the broken tooth) appear to be resolved.

I have met 5 or 6 doctors/assistants so far and they all seem to be very professional and friendly. They always try to help me in English when I don't understand something in Spanish. I have had dental cleaning, filling and reconstruction, and pulling out wisdom teeth and never had issues in the past 9 months.

My only suggestions are: explaining what is happening during the procedure so we know what is happening. Like what does that scanner do? What is the next step? The interior is very clean but not too relaxing. I think having cute pictures on animals and people on the walls, or some paintings of plants, or some real plants in the room would definitely make the patients feel more comfortable. For example, having a TV in the ceiling that shows calming footages of the nature (even without any sound) would definitely help us relax and forget about the sound of drill and needles instead of staring at the white ceiling for a long time. Other than that, i don't have anything to complain really. Thanks

Clínica Dental Milenium El Clot - Sanitas

I love this dentist office and highly recommend their services! They are efficient and it shows how much they care about the dental health of their patients. Every single appointment, I am greeted with friendliness from the staff and I always feel comfortable, regardless of the language barrier. I try my best to use the Spanish I know, but they are always willing to switch to English with me and it's very much appreciated. Dr. Pons Roig is a fantastic dentist, I trust his experience with my teeth and appreciate his taste in music - he excels in providing a calm ambiance in the exam room. Muchísimas gracias!

Today I went to the emergency clinic for incredible tooth pain and the experience was spectacular. At all times the staff has treated me with great affection and empathy. Luckily, the specialist who had to handle my case was there and they were able to do everything for me today. It is appreciated because the pain I had was unbearable and they have done everything possible to alleviate the pain as soon as possible, solve my problem and above all, ALL the staff have been attentive to me.

Without a doubt, it is a place that I recommend and that I plan to continue going to whenever I need it.

Thank you very much for everything.🤗

My experience is to ask for a second opinion. More than a year ago I went for a general cleaning and check, they cleaned me and told me that everything is perfect. OK, but my gums were bleeding a lot, and they told me it was because maybe I was biting myself a lot and that I needed a splint. I doubted that this alone would solve the bleeding, so I left it and found out on the Internet that it could be due to other causes. So I went back the second year for a general consultation and they did a cleaning to stop my gums from bleeding, so there they already did another type of cleaning between my teeth and gums. and in the x-ray they detected that I needed a filling in a tooth that had cavities that was lowering the decay to the nerve, so I had the filling done and they told me that the nerve bled and that there is a risk of killing the nerve of the tooth if not the pain passes. So I asked you this, since when did this cavity originate? What if it didn't appear a year ago? They looked at the x-ray and saw that it was beginning, the black line was barely noticeable, but it was noticeable. So why did they tell me everything was fine? that there were no cavities or tartar? that I only needed a splint? Now as a result of my young age, having medical insurance with dental, attending frequent check-ups, I am at risk of losing a tooth (killing the nerve). And then a week later I went, general consultation, 2nd opinion to another clinic, and THEY DETECTED a new cavity that was starting and appeared on the x-ray!! And how is it possible that they didn't detect it in this Clot clinic! From now on 6 months to the next checkup I would have to have another tooth at the risk of killing the nerve due to cavities!!! I definitely should have reported them for negligence! And I will never go back.

A unique experience
Dr. Oliveira is an excellent professional and everyone's attention, let's go if you say...
Totally delighted.....
Thank you
Great team 🤩

Children's Dental Clinic in Murcia - Navarro Soto

Please avoid this clinic! Navarro Soto "advised" the zirconium crowns as small caries treatment for my 2.5 years daughter. Thanks God I've contacted a few professionals from Norway and Denmark and they assured me it's just a nonsense!! We asked the clinic to explain why Mr. Navarro offered us such "golden" treatment and asked to change it to proper one (filling with composite). We was promised to call back. But nobody has call us back (we saved the incoming/outgoing phones call reg. - no phone call from them). We have called them back today, but instead of apologizing they told lies that they called us :) and they do not return us a prepayment. Foreigner from rich countries as Norway, Swiss etc be aware of them!

Very delighted with the treatment of both my daughter and us. They had to perform an extraction using sedation and it was all very fast, with very good attention and care. My daughter was very happy after having her tooth pulled, incredible!!!!!..., And even more so with the mess that followed after bad experiences at other dentists. Highly recommended....

Great professionals.
Treatment of 10. After the fear that was in my body, the intervention went great and my son is doing spectacularly well. Thank you!!!

Excellent treatment, both from the clinic staff and from Dr. Navarro Soto, my son had to undergo sedation since he did not allow anything to be done to him and in just over an hour they did everything and my child was great. We are very happy with the result and the treatment received. Thank you so much!

A wonderful team, we have been super happy, we thank the entire team: reception, nurse, anesthetist, Dr. Navarro for the treatment received and above all for how they have behaved with our little one, they have explained everything to us correctly and provided peace of mind and confidence. that in those moments we parents need so much,
Thank you very much to the entire team that makes up this great dental clinic that is totally recommended.
🥰🥰🥰🥰🥰🥰🥰🥰🪥🪥🦷🦷👨‍👩‍👦🥰🥰🥰🥰🥰🥰🥰🥰🥰

Clínica Dental Milenium Poblenou - Sanitas

My daughter had 6 cavities filled here over the last few years. Her dentist was very kind and did a good job. He explained everything clearly and put her at ease through lots of pain, which is why I kept coming back. The reason I only gave 3 stars was that everyone working at the front desk was so incredibly rude each and every visit and every time I called. We will go to another clinic after this work is finished because I just dread having to go back there and dealing with rude people.

We always come to this Sanitas Dental office. Kids friendly and staff is always kind and respectful.

Doctor Cristina Guasch Santos did a great job, I didn't even feel I was at dentists, she made a quite a long visit feel like a relaxing experience. Completely trust in her professionalism and happy to have her as my dentist.

One of the best clinics I've ever been to. As a foreigner without good Spanish sometimes it's hard to go to clinics, offices etc.. But in the Poblenou clinic they made me feel very comfortable. The staff speaks very good English, everyone is friendly and helpful. The dentists are very professional, explaining everything very clearly. I'm very happy with my visits.

The dentist was needlessly rough with with their tools when feeling for cavities. I was in so much pain I touched their arm and asked them to be more gentle but they just told me stop moving and continued.

I had the fillings in February and they are still sensitive to floss or eat months later. I’ve had fillings before in other dentists offices and I never experienced this before. I’m in worse pain than before I had them filled but I don’t trust going back here

Edit:
After 9 months from the incident my tooth sensitivity had diminished slightly, but still I had trouble eating and flossing as the temperature and pressure aggravated the area. I saw my family dentist in my home country where I never had any bad experience in 30 years. They told me that the mistake my dentist at Millenium poblé nou made was poor technique, material was applied to quickly which led to my issue of having prolonged tooth sensitivity. Now 2 year since the incident I still have some sensitivity and I hope one day it goes away

I could forgive a mistake but lack of empathy from the dentist during the procedure makes me feel like a victim of medical malpractice.

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