Gallatin Valley Mall

Terrific staff! Everything was so nicely and warmly decorated. My boys loved watching the train sets. Then ad they sat with Santa, they were a challenge. We could not get any smiles but that did not keep the staff from continuing to try and they were trying Everything! Finally the book cracked the first smile and we got some amazing shots. Thank you for making it a special moment for my boys! ❤️

Nice mall.  Enjoyed eating dinner at The Bay. They have great steak and seafood options, and the cocktail 🍸 selection is varied and robust. Prices are very reasonable. The mall has a Macys retail store, which is large and very clean.

Can usually find what I’m looking for. I wish the bigger stores (Macy’s for example) had baskets or carts since they do offer home items that are much too big to carry around while continuing to shop. Makes it to where I have to buy one thing and check out right away (just means less money for the business per visit honestly!)

Last few times I have been here was cluttered but they continue to transform it as it's undergoing a redo. Looks like there adding new stores which is nice. Jcrew looks to be about open soon.

It’s nice to have a mall in a smaller town. To be completely fair, it’s a mall I’d only go to if I knew one of the shops had something I wanted to buy. It’s not like some other malls where you go to discover something.  They do have some tourist MT stores. Other than that, there are just stores you’d find at a strip mall.

I have been a long standing and supportive customer of REI for more than 20 years. My husband worked for them for many years, and they have been a foundation in my outdoor adventures. REI was the only place my husband and I registered for our wedding. I am sad to be writing this review.

Today when I stopped by to return a snowboarding jacket the interaction with the cashier was less than pleasant. John, was initially friendly until I mentioned that I would like to return the item and then he became much less friendly. His tone was demeaning. He reminded me several times that my return “could appear to some” as “taking advantage of the return policy”. Please note: this jacket had only been worn a few times and still had the tags.  I informed him my husband and I have been members for a long time and understood the old and new policy regarding returns and my return was within my rights.  He continues to make statements that felt pointed and left me feeling uncomfortable. I had to intentionally maintain calm but inside felt angry by the way he was treating me.

I am saddened by this experience. I have not and do not take “advantage” of their return policy and understand that they have a more relaxed policy than most. One of the many reasons I love REI!

I will consider other outdoor retailers in Bozeman before shopping at this store in the future. Regardless of policy the way I was spoken to was unacceptable.

Kyle , Alice  and piper were amazing. They Helped me take care of a cargo box issue i was having and were all so friendly while doing so. Ive never been much of an rei kinda person but today’s service definitely changed that for me. 11/10

Signed up for the REI card because it sounded like it had a lot of benefits for loyal customers. I had already waited in line and didn’t want to run back to grab something out of the yard sale area because I was in a rush. When I left the store I called and asked an associate if you could put yard sale items on hold. She assured me yes, for 48 hours. I do not have a vehicle and worked very hard to get back to the store less than 24 hours later only for who I presume was the manager to tell me that was not protocol and she already spoken with the associate and the item had been put back on the shelf. Of course, it was gone. I told them I was very frustrated that they did not call me to let me know. The manager could have easily called or just let protocol slip the one time instead of me wasting my time, borrowing a friends car, driving there to be told “yeah we don’t have that.” Not even a sorry. Regretting signing up for the REI card now. Seems like a waste of $30. Don’t know if I’ll return. Maybe I’ll just stick to shopping online.

Neck gator, hat and down sweater, all for less than the sweater retail! So glad I didn't miss this smartwool sale!

I gave it 1 star because there wasn't an option to give no stars. We walked in a half an hour before they closed and we're confronted by a young kid who probably was the dishwasher that proclaimed that they "like to get home too" so they stop taking customers at 9:30.

Target

Patty is very unprofessional! It doesn’t matter if a customer orders online or in store, YOU are still the face of Target period! My husband return to your location, from the phone I heard “there is nothing that I can do about your money” just plain unprofessional. From my husbands phone I asked for the corporate number and she replied “you can google it” Patty what are you paid to do? I’m not doing your job for you! I was given a FAKE corporate number guys. I guess you won that one because I did have to google the number! Target you guys need to get back to the basic with your employees. Professionalism is everything.

I tried to give target another chance. However, the associates are extremely rude. They blocked the middle of the isle only to have an inappropriate conversation. I said excuse me and they gave dirty looks because I was “interrupting” their disgusting conversation. I’m appalled. Taking my business back to Publix.

Always clean and they have friendly people that are willing to help you find things. This is super convenient to where I stay when I visit and serves as the neighborhood grocery store for their convenience and friendly service, thank you!

The most frustrating store ever! I went there for Christmas gifts and it was pretty much a waste of time. Men's clothing is in 2 different spots. They didn't have any nightgowns.  They didn't have any sizes in either the Men's or women's larger than a xlarge. And they had around 50 different kinds of pasta noodles but only one brand and size of canned mushrooms! I don't think I'll be going back. It's too much trouble! I had to go shopping somewhat else to get what I wanted/needed.

If you get something that is marked on sale make sure the cashier applies the discount. On multiple occasions we have had to double check the prices they are ringing up, they will just not give you the discount and hope you don't notice! I have grabbed items from the shelf clearly marked for one price then once I get to the cashier it is way higher. This store will try to scam you if you aren't on top of it. BUYER BEWARE

Walmart Supercenter

I absolutely hate to have to check myself out. Look I am an ole lady!

The store on Highway 19 North does not have checkers most of time. Some of staff that helps are nice and helpful and others are not.

I recently went to Walmart to purchase a $49.00 electric razor. The razor was locked in cabinet. The clerk unlocked the cabinet but would not allow me to have the razor while I continued to shop. I had to pick up at customer service. I felt like Walmart is implying that I would steal the razor. I realize that there this may have happen before but it doesn’t mean that everyone will steal a $49.00 razor. You would have thought it was 1049.00!  When I got to customer service they still wouldn’t  give me the razor until I paid for it. I was very offended that I was treated as a shoplifter before I was even out of the store. Management needs to think twice about this ridiculous policy.

The supervisor/manager had to bring my order out, Lauren, she was extremely rude and unprofessional. I can’t believe she has the position of leadership. If you are having an employee issue where you can not keep staffed, you need to look directly at the leadership of the Online Order section of the Walmart staff. I am sure many of the staff are unhappy with her being their boss and point of contact.
I am baffled at the lack of professionalism when it comes to the supervisor, Lauren.
I typically have a rather positive experience dealing with people such as Kobe, he’s a great worker.
Today was a very bad experience and I don’t plan to visit this Walmart anymore unless I simply have no choice.

These guys are great! From the front staff to the Dr. They take great care to do the job right and be kind. Use them!

Just enjoy shopping there on the regular (as the Hipsters say in 2023 shading into 2024)!😂 Especially when it's less chaotic (i.e. no "Black Friday" involved!).👍B.W.

Bob Ward's Sports & Outdoors

Neat sporting goods store with everything from hunting to fishing gear and clothing. Great variety of guns and ammo, Sitka gear, Carhartt clothing, boots and shoes.

The ski department at BW’s is the best! Andrew is a great manager and the entire crew is knowledgeable, helpful and fun to work with. We take our kids in for rentals here every year and have never been let down. They go above and beyond to make sure everything fits and that we are setup for a great ski season.

Fantastic store and prices!  See Dan super helpful and knowledgeable in all things fly fishing.  Outfitted my husband with skill and care.  Explained all the nuisances in equipment. Thank you so much, Dan!

Fin, in shoes, is very kind patient and helpful.  He is an asset to to your company.  I enjoyed having help me with my purchases in getting the perfect shoes for my feet.

Bought the hubby a new pair of underarms boots, originally 100 but the lady said they were recently bought out and wanted to add us to a VIP list, that in turn got us 30 extra dollars off. Stellar deal, the customer service from the young man who helped in the shoe department to the checkout lady was phenomenal. Little businesses sometimes have the best workers. Especially here.

Considering how busy target is they could at least staff more than one register rather than expecting the customer to check themselves out. Much less while there is a line for self checkout 20 patrons long. This is unacceptable. Target was once a beacon of customer service and a pleasure to shop at.  My how the great have fallen.

Store restrooms are absolutely spotless! Not anywhere near enough cashiers. Everyone was trying to check themselves out and the line was all the way down the aisle past where I could see! Not impressed with this trend of no cashiers. Never really thought it would come to this, but here we are. Not sure what’s next for the public. Will we get a full body scan and a bill sent to our addresses that will be in our dna? Or worse?😬🥴🤔

My husband and I went to Target yesterday just to grab a couple of items as we are only in town for a few days for work. 2 cashiers working only waited in line for approximately 45 mins while the line was backed up almost half way across the front end of the store. Ran into Target again today once again just a couple of items only this time there was 3 cashiers line backed up approximately half way across the store over 15 mins in line just to check out 3 items. Mind you I have been in the customer service industry for 17 years. This is absolutely terrible customer service when there is clearly enough staff to accommodate to the needs of traffic in the store.

Good store. Good traffic. Good staff.

Good location, off I90.

Target is always clean and well stocked. The prices are higher than other retail stores, but they also seem to have higher quality products.

Fleet Feet Cincinnati - Newport, KY

Exceptional. As a life long runner.... & Running show buyer I was pleased they brought out the bells & whistles & went the extra mile.  Even for a kids show.         ....    went to several big box places for children shoes.   Nothing special.   @ FFC Newport, they were great friendly, & patient with the kids.     Will recommend, & most definitely go back .  .

My daughter was diagnosed with posterior tibial tendinitis. She was in a boot for three weeks and had been given an insert from the orthopedic doctor. When she came out of the boot and was weight bearing she was still having pain under her arch which was low… we came here as a recommendation from a friend who is a PTA. The associate listened to our concerns, performed the foot scan, and provided recommendations for inserts and shoes! My daughter has been pain free now for 6 days!! Thank you!

I have gone to Fleet Feet stores before. This one is a slightly older location than others I have been too. But the customer service and attention to detail never disappoints. The store associate (I forget his name) was super nice, listening to my concerns and teaching me a few things about sneakers I was trying on compared to what I had on and have worn previously.

I was having ankle pain due to knee issues, and I wanted a pair of shoes that would support and give some relief.  Amy was my guide, and she evaluated my feet and suggested shoes and inserts that would help me.  I am very happy with my experience and my purchases, and I'd return.

Its the oldtime experience of going into a shoe store. The guys that work there are very friendly and informative!  My experience was so great, i have been telling my coworkers about going there! I will go back again

Harry Mayer Clothiers

Unbeatable service, attentive ownership with outstanding employees and the absolute best quality and selection of mens clothing.  I don’t know why a man would shop anywhere else!

My order came early plus with a handwritten thank you card in the box, wow, what a nice touch! Such excellent service!!

Definitely the most friendly place to buy clothes in town that I know of. You can run in looking like you couldn't afford a t-shirt from there, in a panic, buy a pair of pants for a wedding you're about to be late for and be made to feel like they're genuinely grateful you came in whilst being served quickly enough to make it on time after all.

I dont shop here.. I do their inventory but they're all so helpful and they really take concern for their customers. If you're looking for a suit or some fancy dressware, you should shop here. They're so nice and I look forward to visiting them everytime. Everything is clean, neat, and organized. Go and check them out, ask for assistance, and you'll enjoy them too.

Superb management, nice owner, great clothes. This is what I think of when I hear Harry Mayer's. I shop here 3 times a year to stock up on everything I will need to wear (I go to boarding school in Chattanooga) instead of shopping at some B-grade store in the area. Harry Mayer is definitely class A and will continue to have my business for years to come.

I went into Walmart just to pick up some things for my apartment and found so much more because of the season that helped me out a lot more. The decorations and clearance items were greatly priced and there was so much to choose from. Things were in the garden shop and clothes area and everywhere. This store had everything that I wanted and needed. Always something different here!

Working at Walmart was horrible.Some of the managers were very unprofessional, one particular Nikki.She was messy and would talk about the employees to other employees. I would never ever want her as my manager again.Some of the employees was messy as well.I did meet some great people their that became good friends. Joy and Nathan was the best managers I ever had.I wouldnt recommend this place to work to anyone, not even if you are desperate unless they seriously change things.

Was in and out,wasn't to busy.  Bought a 19' Backpack for $13.00 (Eastsport)

This store has a pretty poor electronics department, but to be fair, most Walmart locations are weak in electronics. Also has next to nothing in the collectibles section within electronics. Overall, it's what you expect from Walmart. They'll have a lot of the things you came to get, but they're out of a lot as well.

Why is there no more in store pickup?
The outside pickup is terrible.

Kim is the store manager at this store and she is great at her job! Most employees are very helpful here. The handheld scanner most employees have now is really just a way to dismiss shoppers if they have a concern on pricing… While rolling her eyes the self checkout associate  promptly scanned my item and showed me the tag and quoted me
the same price as the item rang up for. That was no help at all.. Two rows of this item were marked lower so I assumed it might really be marked down. A 4$ price difference doesn’t seem like much but I doubt she’d turn down a 4$ raise.. It was frustrating to be met with such blatant disrespect with her nearly looking up at the ceiling when she rolled her eyes at me after I asked her to check the price.. So I was pleasantly confused that when I matched the energy she gave me , she seemed to be offended! Ha! Learn to turn your head and roll your eyes like the rest of us do! No paying customer should have to deal with poor manners at all!

Most of the employees are unfriendly(rude, not helpful, will not speak to you, will just keep walking if you are trying to get help). Will run carts into and not say anything (like, excuse me, I'm sorry ), and I will just keep going. On phones or texting. For the rest 25 % of the staff (older employees) very nice and helpful. Younger employees are not at all. Today 10/13/23 I had a  young employee run a put back or an order cart into the front of my cart on the main aisle and never said anything. I looked at her and said, "Excuse me." She had plenty of room to get through. If I had moved over anymore, I would have knocked things off the end cap.

I’m disabled and depend on the grocery delivery service. I enjoy ordering via the app. BUT if something is left off my order it’s next to impossible to get a refund for the missing item. In the past I could reportthis in the app and be given a refund. Not anymore. I’ve tried calling twice but no answer. Meanwhile I was charged $13.78 plus tax for something I didn’t receive. I live on disability so every penny counts. A definite FAIL with the app.

Terrible work environment. From the store manager to the team leads most just don’t deserve the job. The attitudes are ridiculous and they really don’t care about the employees. If I could give 0 stars I would.

Can't stand the place even after they remodeled the store I'm still not impressed with any of it the attitude of the employees is a do not care attitude and are not in any way ready or eager to help in any way Sorry if the truth hurts fix it or accept it.

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