NOVUS Glass of Carbondale

Turned old and busted into new hotness, Took amazing care of my car, and fast turnaround. Whole crew is wonderful and pricing was great! Appreciate y’all!!

Had a rock from a passing truck hit my car’s windshield.  While I was running errands in Carbondale I stopped at Novus Glass just to get a repair estimate and schedule an appointment. They were kind enough to repair the chip damage then and there while I waited, about 30 minutes. They did a great job and my insurance covered the cost. Very pleased with Novus Glass. Great customer support.

WOW - these guys are not only talented professionals, but they provide incredible service EVERY time! They are friendly, fast, efficient, and easily work with insurance. Thumbs up!

These guys kill it. Friendly people, get the work done quickly and at a high standard of quality. They had an unfortunate mistake with their computer system that ended up with the wrong part getting ordered but they took care of it and got the right windshield on in 24 hours and even gave me a good deal on it as a result. Will definitely be back if I ever need another.

Got a chip that spidered instantly, and called Novus. Marshall was extremely helpful and was able to fit me in that day and patched it within 30 minutes! On top of that, Marshall had excellent recommendations for how to enter the claim with insurance that made that call go much faster as well.

Auto Glass Express

Auto Glass Express got me into their schedule the day after I called them.  I had full glass coverage through my insurance and Auto Glass coordinated it with them so I had no worries about coverage.  Dustin did a great job. Very professional and personable.  He returned a few days after the initial replacement with new side moldings.  Some of the tabs had broken off my existing moldings during the initial repair and Auto Glass Express ordered new ones and replaced them promptly.  I am very satisfied with the quality of their work and their courteous customer service.  Would definitely use again.

Dustin was great to work with. Made it out early and got it done just in time before the big storm. I appreciated their attention to detail and the care they took with my vehicle. Overall, the service was outstanding. I highly recommend Autoglass Express for all your windshield repair.

Had a great experience with Auto Glass Express and their installer, Mike.  They were super easy to work with and they worked with my insurance.

Mike did a great job with my BMW (they were recommended by Raymond Auto Body, who also does great work).

The new windshield looks great and the install was perfect.

Highly recommend!!

Very impressed with my experience. Lynn did a fantastic job replacing the windshield on my model three, and seems very knowledgeable. Will definitely use them in the future!

They did absolutely awesome! They worked with my insurance get my windshield replaced, and they did it quite quickly! The person who replaced my windshield was Dustin, and he did absolutely awesome! Thank you guys, could not recommend enough!!

L&R Tire: Road, Commercial, RV

The father and son team , knocked out two USED tires  for my 53' trailer  and did it in under half an hour.  They do new tires as well , but check and see if they have used tires if need be. Very nice and polite and was able to work with me  and pay ,electronic payment. I would highly recommend them .

Even though it says he does RV tire repairs, when contacted, he told us he only does small RV tires, not regular sized ones. They told us they could patch a tire if we took it off the rim for them only to tell us after we had taken it off the rim that they didn't have the tools to patch a tire. When we asked why they told us they could do it before we broke the tire down, they hung up on us and refused to answer when we called back.

They are not 24 hours available.  After calling twice they forward calls.

Really friendly, fast service, best service in Las Vegas NM

GLASS-N-GO LLC

Out of all the quotes I got, he was best priced.  Was able to fit me in basically last minute.  Due to weather, he came to my office and picked up my car (only a few miles from his shop), replacement my windshield, and brought my car back a few hours later.  Great work! Definitely recommend!

We had Tim out to replace a windshield on an older vehicle. His service was top of the line, and he also spent extra time at no cost to help us diagnose a leak issue. Later we had him back to replace a window pane on our house. Super happy with Tim and will definitely use him again!

Tim is extremely knowledgeable, friendly and efficient with his work. I highly recommend Glass N Go for auto glass replacement.

Best guy to work with!! Affordable, reasonable and he comes to you!!

Big O Tires

I recently had the pleasure of visiting Big O Tires to have my tires replaced, and I must say that the entire experience exceeded all expectations. From start to finish, the staff at Big O Tires displayed exceptional professionalism, expertise, and courtesy.

Upon entering the shop, I was promptly greeted by friendly and knowledgeable staff members who were eager to assist me. They carefully listened to my needs and guided me through the various tire options available, explaining the features and benefits of each to ensure that I made an informed decision.

What impressed me most was the patience and attentiveness demonstrated by the team at Big O Tires. They took the time to answer all of my questions, alleviating any concerns I had and providing comprehensive explanations about the tire replacement process.

If you are on the road and need automotive repairs and are in Las Vegas New Mexico I highly recommend Big O Tire. Paul the service manager is professional, friendly and efficient.
I was so surprised because you never know what to expect when your traveling and need auto repairs. Paul and the team at Big O Tire in Las Vegas New Mexico are Fantastic!

We broke down in the early hours Monday July 17 and had to get towed to a repair shop. We picked Big O Tires bcz they are nation wide and guarantee all their work. I made a on line appointment for the first available slot 11am.
Paul the manager said he was short staffed booked for the whole day and was not sure he could get to us, at the least he said he would try to diagnose the problem which I thought was a right front wheel bearing, which is what it was.
Paul was able to expertly and professionally manage his technicians so that he could fit us into the schedule.
We got a hotel room thinking we would have to spend the night.
Paul got our vehicle repaired well before the end of business the same day. And at a very reasonable price!

I went in today and got Exceptional service Paul was very helpful fixed my tire quick and did a great job these guys are doing well keep up the good work boys…

Paul took great care of us. We are traveling in our motorhome and  towing our car. Our brakes were shot when we disconnected. It was Labor Day weekend and mechanics were all closed. We were able to make an appointment online for Tuesday when Big O opened. We were staying at the Elks and were not comfortable there. We left our car in the parking lot of the store and drove our motorhome to the KOA tens miles away. Paul managed to get the parts ordered for our brakes on Tuesday and had our car ready on Wednesday. They were very busy and we were thrilled at the fast service. I highly recommend this place.

Attempted to book an appointment online, and was emailed a notification of a timing conflict and an agent would be in contact. No one phoned, I then called the company directly and was told "I called you, and no one answered." But if the agent had called, why didn't she leave a message? Anyhow I then booked an appointment for a week out, for ONE tire and an alignment. Once there I was told it was the company policy to sell me four tires for all AWD vehicles. Now I had informed the agent when I booked the appointment of my vehicles make and model. Why wouldn't the policy information be shared when the appointment was booked, and to boot they didn't have my vehicles tires in stock anyhow. The counter staff was unfriendly, however the garage staff was extremely friendly and understanding of my situation. As a college student I'm living on a budget, and clearly this company would prefer to not to have any of my business since I could not afford to buy the un-stocked full set of tires.

Midas

We have been bringing our vehicles to this Midas location for 13 years and have always had good experiences. They are willing to really talk to you about the issues with your car and do research into finding solutions to the stranger problems. The employees also try hard to make repairs as affordable as possible.

I trust them to do a top notch job and believe they are straight shooters when they say I have plenty of life left on my brakes etc.. I've been coming here probably 25 yrs. plus so they've done: brake jobs, transmission fluid flushes, alternator replacements, oil changes, and more. I got a good vibe from them from the start so I am a loyal customer. Doesn't hurt that they have some good deals also. 😎

recently had a valve gasket repair done at Midas. Overall, I was quite satisfied with the service provided. The repair was completed within the promised timeframe, and the staff demonstrated professionalism throughout the process. The quality of the repair work was evident as I haven't experienced any leaks or issues since the repair was done. The pricing was fair and competitive compared to other garages.

Had an appointment at 8:00  for an oil change & was done by 8:30. They went through everything they checked on my vehicle with me. I appreciated how nice & fast they were.

I moved here about year & half ago and continue to bring my old 73k car to this shop for assessment. This place is on point, they always give you a straight forward - matter of fact response, which is not always in their favor, and that's the best part, because they're still honest with you.

The Auto Body Shop

I was getting my tires replaced at Sam's Club across the street and one of the lug nuts was rusted and swollen and not able to be removed. Went across the street to John and he got me right in and took care of it in 2 minutes in and out as a courtesy. That's fantastic service and I'll be going back.

This review is long over due! I visited this establishment for a quote to repair my passenger side mirror. I was greeted respectfully. The young man walked out to access my vehicle and shared different cost effective options. He was so patient and even went back out to look at the damaged part to see if it was repairable. His communication was golden. We created moments in conversation. The job wasn’t completed due to other things in my life. The young man (Randy)went to the extent of giving documents to show that I attempted to get the mirror repaired in the event i was stopped. If I could be a walking billboard for this establishment I would. This is one of Edwardsville’s gems! Be sure to support this small business! Clean establishment and great customer service!!!! Thank you!!!!

Good people. They do good work with reasonable prices. They fixed my car up and it looks brand new! Will definitely come back for future repairs. Thank you.

I don’t post many reviews but felt compelled to write about my experience with The Auto Body Shop. From start to finish, the team (including the owner) provided honest and transparent feedback on my options for repair. They also went above and beyond on a couple of items that weren’t even billable which was major plus.

Highly recommend using The Auto Body Shop if you get into an accident for need any work done on your vehicle.

I have used the autobody shop for years; and have never been disappointed. They continually take care of my vehicles and treat myself and my family like family every time we go in. Highly recommend them for any autobody or printing needs, they also have printed large signs for my business in record time!

RNR Tire Express Lubbock North

These guys are awesome! Go check out RNR Tire Express for all your wheel and tire needs! They definitely helped me out! Great customer service, I took my 11 month old son in with me and they didn't mind his occasional screams and other loud noises that he chooses to make! Everyone here was very friendly and helpful! I was in and out super quick!

Took my car there yesterday to get my tire patched, they took my tire off and couldn’t fix the problem so put the tire back on I guess in a complete rush and did a horrible job. Messed 3/5 of my studs and lug nuts up that Discount Tire could not remove because RNR stripped them. Now it’s costing me a fortune just to get a tire removed that they removed and replaced yesterday. Nice people but don’t recommend.

This place is great if you're in need of new tires but can't afford to pay for all four of them at once. They have an excellent payment plan and extremely reasonable priced payments. The people that work here are very nice, professional and very helpful. If you want rims and tires this is the place to go. I have included a screen shot of their flyer containing more details on the services they offer.

Took in my vehicle and bought tires, the maintenance and upkeep is just as promised! They always take great care of me, the Manager is remarkable keeps me safe in my SUV and helped me with my air pressure gauges that kept malfunctioning! Gracias! Recommend RNR to anyone needed tire service! 👍🏼

I will ONLY ever go to RNR Tire! I used them when I lived in Beaumont, TX, and I was so excited to see that they have two here in Lubbock. I went to the North University location and was welcomed and everyone was so nice and friendly. Ryan talked with me about what I wanted and showed me everything they had that would fit my car. It's nice to see a tire and wheel place have your best interests at heart and work with you to make sure you are happy. Definitely recommend this co.oany and Ryan!

I did not have these guys do anything on my truck but I broke down in the canyon and Valley Tow delivered me to their area. These guys were accommodating and said they could help me out in the morning which is unheard of in a lot of places. As the day was coming to a close my brain was working overtime on me and I know that I just did not have that much money left and I had a lot of miles ahead. I ended up fixing the truck myself that night and I had to call in the morning to cancel the appointment I had on their board. It was no worries all the way around, so I wanted to give you guys some love for making room for me in my emergency. Thank you

Today I received the best service ever at Big O Tires! I came in confused not knowing what to do with my flat tires. Brendan, Emmanuel, and Joe reassured me and helped me figure out what exactly I need to do to get my car running again. They showed nothing but kindness and understanding. Brendan went out of his way to help me as I am financially struggling and confused. He helped me find new tires and a whole new wheel, for the cost of nothing! I am beyond grateful for their help and will continue to return here in the future for their service. I can’t thank the employees here enough! Thank you guys so much for helping my day go a little better! And thank you Brendan for being so understanding. I recommend this place 10/10!!!!

Brendan and Joe at Big O Tires in glen wood springs, co were amazing.  I was driving a rental car that had severe tire damage.  They diagnosed the problem, they inspect the other tires and found other serious issue and they somehow settled everything with the rental car company on my behalf.  plus they were super pleasant and professional- THANK YOU 🙏🏽

Me personally love this place. Super nice and attentive employees. I took my car in and they were able to suggest the outcome for my car and wallet🥲. All is well. Brendan, the manager, was able to help me out with my car and explained the damages to my car. Jose, a mechanic/ cashier, was able to provide me excellent customer service when I came back to pick up my car. Overall great experience and relieved some anxiety with mechanics.

AWESOME and PROFESSIONAL service from the crew at Glenwood Springs Big O Tires!
Brendan and Will rescued me right at closing one evening and eventually had to have further work done after my dealership failed me. Joe and Emmanuel were helpful, caring and supportive in customer service. Will and Stormy were efficient, excellent and extremely knowledgeable when servicing my vehicle. They don’t just do “tires” and I would highly recommend them for all your vehicle needs!
Thanks, Guys! You all rock!
Susie Carrillo

Tire Choice Auto Service Centers

Great service! I’ve had new tires done here on a few vehicles, and also a patch. Staff has always been honest and knowledgeable. I walked in to get a tire patched and was out quickly. I’ll continue to bring my vehicles here!

To whom it may concern!! This pass Monday I stop at the shop. Get a quote on a car AC blower motor for 2013 Ford focus SE. Your techs was all about doing it and had part in on the day they set my appointment which was Wednesday 730am. I explained many times my only car only DAY OFF!? I DRIVE 45 MINUTES one WAY HOME. BEEN DEALING WITH WITH THIS HOT WEATHER AND USING ICE BAGS KEEP on me
They set my appointment Wednesday morning was there at 730 door's open. Now get getting bad
Your techs for that shop was over 2 hours late was told he was setting in the court room Still no tech there put blower motors in. Finally around noon are so he shows up. Know he starts work on my car. About a hour later he comes telling people he wasn't going to be able to get it done and he wasn't going to fix it. So he said call Ford ask them easier way to get the blower motor in and told him myself take the dash apart and go that way put the motor in. This is where he says no no wasn't going fix it. Didn't trust his self
Now it's 4 hours In to it and still no AIR CONDITIONING AT ALL!!!!!  This  young man has know lied to me order the fan it's now just setting there. And I am out of 5 hours of my day off and with nothing!!!?
WHICH MEANS KNOW DRIVING in 💯100 PLUS HEAT FOR 45
Minutes home!!!! It's like he didn't even care at all fix the  car!!!!! Nobody there asked if we could do anything else fore like rotating tires are give me a discount pm anything on the Shop.  I hope pray the owners of this shop in Fairview Heights see this is I am very very Extremely exhausted from heat and sat in that shop for almost 5 hours and came out with no working AC AT ALL. BUT OF OT WAS ONE THERE FAMILY members I 100 percent know they would fix that AC BLOWER MOTOR FOR THERE CAR!!! I will not give up on this issue.
JAMES D MERRELL

The manager was very rude and would not accept a competitor’s coupon. I have had my car serviced here for 17 years. I would think he would be kind to a loyal customer. Clearly he missed the customer service training module. I won’t be back.

I purchased 4 new Yokohama Tornante tires on 8/24/23.  On 8/25/23 one tire went completely flat after driving no more than 20 miles on it.  When we brought the tire back in your staff said I must have hit a curb which caused tire to go flat.  I told them I did not hit any curbs but they called me a liar and said there was no other possible explanation.  Not that they could have possibly installed/sealed it properly or that they sold me a defective or damaged tire.  So they wanted me to spend another $250 for a new tire.  We took the tire to Firestone and their techs said they do not believe the amount of ‘sidewall damage’ (which more than likely was caused by my husband throwing it down in disgust at the store AFTER it went flat and he had to change it in 100 degree weather) present on the tire would have been the cause of it going completely flat.  They also informed us of several other recent complaints against your store.

I had the absolute worst experiences ever in dealing with this facility. If I could bypass having to rate my experience at all, it would not get not even 1 star. I’d already paid them nearly $1300 for brakes/rotors that I didn’t believe I needed. I had just had front brakes pads put on elsewhere just a month prior; however, the manager suggested that I needed new brakes/rotors and stated that I only had one brake functioning properly. He recommended that I have them done ASAP as I was in danger and that he wouldn’t suggest I drive on away without getting them to avoid causing danger to myself or anyone else and especially since I had my young daughter with me. I allowed them to do the work at that point. Ever since they worked on my car, I’ve returned on at least 4 occasions to inform them that my TPMS was missing. I literally told them each time what the msg had indicated on top of my brakes are squealing every time I use them to come to a stop. Each time I went back, they assured me that there was no problems with my brakes (mind you, I had no squealing or msg indicators on my dash before they said I needed brakes) & to remedy the TPMS issue, they just kept saying that my air was low and they’d claim to air them up at the proper capacity. Mind you, the last time I had gone back to them, they told me that I needed air to fix the TPMS and to ride on it, yet I had just gotten 4 brand new tires 2 days prior. Eventually after going back again and advising the mgr that my TPMS light was still on, even after driving on it…he finally had come to the conclusion that I needed a new TPMS sensor and wanted to charge me $150. This is what I had told them 4 other times that my msg stated that the TPMS SENSOR was missing. I left and I contacted Corporate who suggested I take my car to another location for another opinion. Drove to that location (30 min away) and they fixed my TPMS sensor without hesitation and no charge. I’ll never patronize the  Fairview Heights location.

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