The Body Shop

Big O Tires

12.23.2023- scheduled an appointment for 10:00am for a flat tire repair. It is currently 11:43am, I just inquired of my repair and the response given was
“It’s been overlooked and has been sitting, once another car is completed we will begin working it”. Let’s just say these guys have no clue how to run a shop apparently once they pull a car in they do not begin to work on it . Unbelievably sad and frustrating. These guys do not even apologize when a mistake happens. I guess that’s the treatment when you deny their request to upsell you, they initially tried to sell me a replacement tire instead of just plugging it. My whole morning has been delayed as it is now almost noon.

***Update*** 12:16pm, just got told they do not feel they can repair it, so now I need to buy a tire. Imagine that! Looks like they got me for almost $150. Repair still isn’t completed as of this writing.

***Update*** 12:55pm, just received the car with new tire.

Ordered some rims for my kia stinger, they came in yesterday. Called and set an appointment for today at 8 am. They got me set up by 10 am, I made it on time to work. George and Kevin the manager were awsome. I recommend highly recommend this location.

Do not go here. They didn't put the tire on right. I had mechanics look at it and they said it came off because of the tire. They're blaming it on the strut when it wasn't because of the strut.

They went back and forth LYING saying they were waiting on a part giving me the run around. Then changed their mind syaing they weren't covering it. They will screw you over!

They were very helpful! We had an unexpected leak show up in the tire and we went to big o. This could sometimes be an all day event, but they were so fast and got us back on the road in such a short time! Would highly recommend!

This is the worst tire purchase ive made. Since buying the tires and insurance i feel anytime ive gad to use the warranty it either gets worse or some-new problem a rises. They snapped a stud on my tire the proceeded to tell me how it was my fault when putting on a doughnut but they were the one who didnt put on the tore correctly. There is better customer service and ownership of responsibility in a fast food joint then we these jokers. Avoid this shop like the plague unless you want headaches followed by an outpour of false promises

Great service and very helpful. Made an appointment, which I highly recommend since they tend to be very busy. I've bought tires from them twice now for 2 different vehicles and their prices and payment plans are great for when you're in a financial pinch. Got an oil change this time and it was much less expensive than most places, plus it didn't take too long despite them being extra busy as usual. The manager was very nice and gave me the coupon discount without having it, which was a really nice gesture. Good service and quality here as well. Between the other place I reviewed and here, you really cannot go wrong going to either. Nothing but great experiences at three separate locations. They also practice what they preach about friendliness, helpfulness, and customer service. Things that are nice to find and seem to becoming rarer and rarer these days, especially with some of the younger generation, who seem to have lost that human touch possibly with the expecting to do everything online. It's just nice to run in to people that treat you like a person and with respect, instead of the usual attitude of indifference.

Friendly, knowledgeable! Easy to make appointment online and they promptly confirmed. Only downside was I waited over two hours for 4 new tires to be installed even with my appointment. This seemed a bit long. Overall it was a positive experience.

Very good first experience (Charlie) service advisor is excellent at his job I ended up with great all season tires at great price. Will return for other services they offer in the future. Thank you Big O Tires 👍

I began by booking an appointment online. Received a call the next morning as I had forgot to include tire size. The gentleman took down tire size ,looked them up and said they were in stock and to bring car in at 10. Once there I was greeted, had all info taken off car. Car was moved inside , repaired and the advisor then told of items I had checked along with an estimate. Very professional and courteous. With me being a service advisor before retiring I know how tough that job is. These 2 guys at the front were great. I will definitely return for service.

Horrible experience here with the "Assistant Manager", his name was Charlie. He was rude, back and forth on what the issue was, talked down to me because I am a female, and just out right terrible. He was not one bit helpful in my situation and talked to me as if I knew nothing about tires. He was not informative or helpful in any way. I am shocked they allow this type of person to be the "assistant manager". He tried to tell me the tires, that were IMPROPERLY aligned by them, were worn down because of the struts when he never even went out and looked at my car. He legit lied to my face and thought he could get away with it because I am a woman and he assumed I knew nothing about my truck or the tires. He was honestly the worst mechanic I have ever had to deal with and I do not think he should be allowed to be in a managerial position with his horrible attitude and lack of self awareness. Absolutely awful man to deal with.

The man that actually helped me was named Chuck. He was nice and extremely helpful. He talked me through every single detail and even allowed me to see his screen so I could pick out the perfect tire to replace the other ones. He was very sweet in his demeanor and delivery of things and always allowed me to speak and ask any questions. He was thorough and very thoughtful. I would gladly recommend that Chuck become the assistant manager over Charlie because of this. Chuck knows how to deal with customers and it's very clear that Charlie has no clue how to do so. Chuck was literally running the entire store by himself while also dealing with my issue. He was running back and forth between answering the phones, helping other customers and helping me all at the same time. Even while being so busy he remained calm and nice. That's the kind of person I would want to run my store if my Manager were on vacation, not Charlie.

The next day was my appointment to have new tires put on to replace the bald ones. The "head" mechanic that was working when I went in to get the new tires put on literally refused to work on my truck. He was sarcastic and extremely unprofessional. He said "I'm not working on that thing." and had two others working on it while he sat and watched then would occasionally shoot me a smirk and a waive. I am so shocked that these kinds of people are allowed to work here and deal with customers. That is no way to treat a woman nor a customer no matter who it is.

I also took my truck to Nissan (where I take it to get most of the work done) to have it looked at before this appointment to see if what the "assistant manager" Charlie was telling me was true. Keep in mind he never even looked at my truck. The struts are fine, absolutely nothing wrong with them. The shop that I trust (Nissan, not Big O) made sure to take photos and videos in case the Big O Tire crew messed with anything or did anything to them. They literally lied through their teeth in order to not allow me to use THEIR warranty that I paid EXTRA for. I still had to pay for the labor to put the new tires on, which is absolutely absurd. After everything they put me through they were rude, sarcastic, unprofessional, and insanely sexist. These "men" need someone from HR or Corporate to do a training seminar on how to treat ANYONE. It's 2023, why are people like this still allowed to interact with other humans in a managerial position?! Again, the only man that was nice and helpful was Chuck. I honestly feel so bad for him, he has to deal with those "men" everyday and pick up the mess they create. He deserves so much more praise and respect than what they give him. Chuck should be the Assistant Manager, not misogynistic Charlie.

Moral of the story is that if you have to go here, I would not go here EVER again but if you absolutely have to, ask for Chuck. He is the best guy there and will actually take care of you and not take advantage of you. Charlie was awful and will absolutely take advantage of you if given the chance, like he tried to do to me.

Budget Blinds

Al and Michael hooked me up with their amazing customer service. Earned a lifetime customer today! I traveled an hour and a half and they did everything they could to make sure I was on the road safely. Y'all are beasts!! Thank you so so so much. Fast and efficient for reals. Much Love guys!!

Went in at 12:30 to get car checked only customers at this time. By 1:30 4 customers that came in after us all got finished. Tires and etc. I know they work on commission and I needed to find out what was wrong with my car to get it fixed. They had it up on the ramps the whole time not attending to it. Was going to take it back in there to get it fixed but after this experience it’s very doubtful! They need better customer service.

Was excellent service! They got my car in quick and got me all fixed up at a reasonable price… The employees are awesome and trustworthy I will go back for any future needs

They had exactly what I needed and took care of my truck the same day. Staff was very friendly, especially Jeremy.  Thank you

The guys that work there are knowledgeable and listened to my concerns about my vehicle when I have them. Took my car in on a Saturday at 9am to get tires rotated, brake fluid flushed and filled, and oil change. Ended up staying around 2 hours, but they did seem pretty busy. Other than that would recommend

RNR Tire Express

I went in for a flat tire repair, I was immediately greeted with a friendly smile and then quickly the job was done! I was amazed when I asked how much I owed them and they said nothing! 😍🤯🫡 You have reinforced my faith in the goodwill of humanity! I tipped the worker of course and he was appreciative. Thank you for great service also especially since it was free of charge! 🙏🏼🙏🏼

We love RNR! They are super friendly and are easy to deal with! They have a great selections of wheels and tires! Their warranty and maintenance service is awesome! I will use RNR for all future purchases!

RNR is a top notch company. Every employee is super friendly, knowledgeable and helpful. They work with you on getting the best set of tires that works within your budget. I am very thankful for all of their help and service.

They have great payment program if needing new tires..   I can give you a referral card and help us both out. Just message me and I will get one to you.  Great deals on payment plan.

Will Smith was my salesman 😎. He was so helpful and polite. Because of certain circumstances I wasn’t very confident that I would be approved. But Will went out of his way to help me. He got me approved and back on the road. Really such a blessing. Thank you Will.

Scottie's Body Shop

Hi My name is Pam, while driving home from work I was headed east and there was a truck headed west on Hwy 59 the flat bed trailer that was headed west a tire and rim broke of his trailer and was headed right at me in the center of my lane . I had to think fast, or things could have gotten really bad  for coucourteme . I took to the shoulder The tire still damaged the driver side of my car from the front to the back. I found the Most Incredible body shop , SCOTTIES Body Shop in Dennis , Ks . He was very Professional, courteous. He explained everything to me that the car needed. By the time we were through talking about it and seeing some of the work he had done on others cars I wanted him to be the one to do the repairs on my car. I can say with 100% that I was beyoud pleased with the way my car looked . I would encourage anyone who needs body work done , Please consider the best person for the job . You will not be dissapointed.
Pam

I cancelled my collision coverage about a month before we hit a deer in our only car.  Scott looked over the damage and we got it safe to drive until we were ready for him to make the repairs.  He was really patient and very helpful in choosing what repairs had to be done and what we could safely leave damaged.  He was able to fix everything in one day, fixing both the radiator and the air conditioner condensor!  Scott’s card says “Free Pick-up & Delivery” - He isn’t kidding!  Scott dropped me off and picked me up so I didn’t have to get a rental.  Can’t say enough about how grateful we are for all his kindness - excellent pricing and a personal touch I don’t think you could find anywhere else.

Hit a Deer near Joplin, MO and insurance company wouldn't tow the car all the way back to Augusta, KS. They towed it to Scottie's Body Shop. We decided to have him do the repairs. The van looks good. He kept us informed on the state of the repair and supply issues that seem to plague us these days.

Tri-State Body Shop

These people are never open during their posted hours. And they never answer phone calls when you try to call them.

Great place to get body work done on your vehicle.

We were traveling through the area and a rock hit the windshield of our motorhome.  I was afraid the cracks would run if wasn’t repaired quickly.  I called several places before finding Tri-State Body Repair.  They told us to come on in they would be waiting for us.  When we arrived Alex was waiting and immediately checked the damage.  He was concerned that the damage might be to extensive for the repair to hold.  I asked him to give it a try has we had three weeks left on our trip.  Alex did an excellent job and his repair has held up perfectly.  I would highly recommend their business to anyone needing glass repair.

Great experience. Had a windshield replaced.  Professional and accommodating personnel, great value. Will definitely be back.

Had a windshield replaced.  They did a great job with that, plus fixed a loose door panel that I hadn't mentioned for free!

Guy on the phone was rude. Just hung up and called somewhere else. If you don’t like your job, quit…

Great people that do excellent work at a reasonable price!! I'll definitely come back if needed!

Excellent body work in a reasonable amount of time. Thank you! We will use your service again.

I had my truck repaired there,  I was satisfied with there work. Great paint job I was happy with the truck.

The Body Shop has done work for me on several of our cars over the last few years, and they have exceeded our expectations each and every time.

NOVUS Glass - Sterling, CO.

They are super quick. Do a fantastic job. Very friendly and knowledgeable. They had my new windshield ordered and installed in 4 days. Easy to work with insurance.

Got my car in as soon as they could, and got it fixed asap. They don't play around and their handy work is astonishing! 10-10 recommend! They not only are fast but insanely nice!

An honest company that provides amazing customer service and quick glass repair. Highly recommend!

The team was awesome. We were on our way out of the state for the holidays. A rock hit our windshield as we came into town. We called they got us in and out in around 10 minute. Thank you!!!

This is a great family owned business.  We have used them for many years now. And the fact that they have a local shop now along with their mobile units makes using their services even more convenient.  Prices are good, service is great. You won't go wrong using  their services.

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