Honda Iztapalapa

Official Honda suppliers for motorcycles. Service and mantainance

Toyota Puerta Santa Fe

Toyota dealership and maintenance shop with great service. Appointments are easy to make and delivery times promised have been met.

The seller treated us very well. And it has given a very good follow-up. Perhaps the only thing I would suggest is that they have visible units for all models.

Excellent agency for service, they are much more friendly and good than in others, there are always few people and they deliver the cars very quickly! Totally recommended

Volkswagen Cresta Insurgentes

Excellent service from advisor Eric García, I highly recommend his services and attention provided.

The purchasing process is very good. The advisor Eric García is a very kind person, he answered my questions, everything was fast and I was satisfied with the purchase I made. Excellent service!

The purchasing process started well, they explained to us and gave us the necessary information to encourage us to select the vehicle that suited our needs.
But as time went by, there were details that made me uncomfortable and in the end there was a lack of communication that ended up causing significant discomfort.
Overall the experience was not bad but it could improve.
For the Volkswagen brand, my recognition, excellent vehicle and I hope it is the beginning of a good relationship.

Excellent service, attentive and always polite. Mr. Eric Garcia was a great salesman, he was always on the lookout and helped me make everything quick and agile. I recommend it without hesitation

I bought my car here less than a year ago, I didn't remember that this platform can help future buyers; My experience was bad, the saleswoman who helped me did not have the desired knowledge to explain the characteristics of the car, her urgency to sell was evident, I ended up buying because I gave my car on account, they pressured me to accept a color "because there were no models available , and if I didn't accept it they wouldn't respect the price", after closing the sale, they wanted to charge me more because "they did the math wrong". Well, they didn't even give me the sample of the car. Anyway, be careful and don't let yourself be pressured by the sellers. The costs to park the car are excessive, do it on your own. In the end, those with bad service are the sellers, not the brand.

GMC Santa Fe

Hello, I had an unpleasant experience, because since September 7 of this year we visited you to update our 2016 GMC Terrain to a 2024, we took our truck to them on a Saturday, they offered us an amount for it, we began the process of opening credit, and days, weeks passed, and the saleswoman Diana Salinas, always called and never communicated in a timely manner, due to "N" number of excuses, we had to be calling, the month of October passed, we sent the papers and It took more than 3 weeks, and we had to look for it again, arguing that the GMC Brand did not respond, or that the system was slow, etc. Time passed, October 23 arrived and they commented that they needed to see the truck again, knowing in advance that they would go on a trip from October 24 to 30. In conclusion, ABOUT 2 MONTHS WITHOUT BEING ABLE TO GIVE AN RESPONSE, TERRIBLE SERVICE, I DON'T KNOW WHETHER IT IS FROM THE AGENCY, FROM THE COMMERCIAL, FINANCIAL AREA OR FROM THE SELLER. TERRIBLE FOLLOW-UP.

Terrible service, the truck came out worse and the staff makes it difficult to serve. I definitely do not recommend this agency.

Gm Servicio

Good service but as always, I am left wondering if they actually changed what they were going to change or did what they charged for.

Since the administration changed, there is a lack of attention and monitoring of the units. We have taken vehicles and we have to be calling to find out the status (they tell us that the lines are failing 🤔)

Excellent attention from the service manager!!

It must without a doubt improve the service

Very good cars and at different prices...based on your needs

Centro de Servicio TSM Toyota Universidad GABRIEL MANCERA

Super good 👍. I have brought my car on other occasions but they continue to pleasantly surprise me. Very friendly staff from the moment they receive you, comfortable facilities, they offer you coffee, water or soda and in the morning even a little roll for the cold.
The box to pay has already improved a lot. And my adviser explained everything well. They offered me additional services but I didn't want them. But all very well, very right in their actions.
I like that they remind me by Wats when it's my next appointment and I do it by Wats super easy.
I can only congratulate you!!!
Keep it up and don't let your guard down

I still have my doubts.
I went because apart from the corresponding service, I WAS INFORMED, BECAUSE THE SELLERS OR AGENCY NEVER CALLED ME, about a recall review that my model had.
The fact is that it took several days, seeing opinions from other users who have the same vehicle, note that said review only takes hours.
Why did it take so many days with my vehicle?
Mystery.
I hope they haven't danced a piece for me because there yes, I'm going to even sue the doorman of the place.

Very good service. The advisors are friendly and have a positive attitude. They always leave my car like new.

Very good, I arrived early for my appointment and they accepted me without problem, they did major service and did not come out with additional things like missing pads or something else, since I knew that the pads were good.
Attentive and they delivered to me before the time they told me.
I will take it again to the next service

Cresta Iztapalapa

Good afternoon, I want to thank you very much for the attention given to obtain my crafter from Rocio Solalinde. Thank you very much for excellent attention from beginning to delivery.
Thank you

Excellent treatment by the seller Narciso Domínguez Quintero, he always assisted me with pleasure, he took me all the way to choose my truck that I had dreamed of. Happy to have the vehicle that meets all my expectations, thank you very much Narciso. I am happy with my truck

Excellent attention from José; Punctuality and follow-up at all times of the different procedures with precise advice

KIA DIVISION DEL NORTE

TERRIBLE SERVICE, today I went to request information and the advisor Santiago gave me terrible attention, they should train their advisors to provide quality care.
This agency is not recommended at all 👎
The only one who behaved up to the standard and warmth of service was the parking lot man.

Terrible TERRIBLE, customer service I am very upset Juan Huerta who was only going to give me some plates made me wait more than an hour and when I asked no one gave me a reason, until they told me “he went to eat” I feel a lack of enormous respect.
I left the place upset, then this Mr. Juan Huerta wrote to me to say that he had not been given the green light to deliver the plates, but why didn't he mention it before going to eat? It really feels disrespectful to leave me there wasting my time, the cleaning lady served me better than everyone sitting there in front of their computer.
Terrible service from all Kia staff.

First and last time I do service at this branch (it has been 3 years) and the staff is very friendly and they tell me that everything is excellent, but it turns out that after two weeks my pads start to fail and they needed change, I would have thought that they must have noticed this in the service, which made me think that they really didn't even do the review

They performed the 80 thousand kilometer service, the car had no problems in the alignment since I arrived from Cuernavaca directly to the agency, the car felt very good about the alignment, they informed me that I had to do the alignment and balancing, and that The right front tire had a nail, which I did not authorize because the car felt good and they checked the tires and none of them had nails, the problem comes from taking the car from the dealership and the car feels bad about the alignment, in my opinion something They moved and affected him, which is a shame because he was satisfied with the agency, but I already realized the effects they cause, be careful with what they report and authorize

I paid for a service at the recommended agency (security of the external parts of the car) $5,000 the day I received it. They cannot show you what they did because according to them it is a very fine job that is done with a mesh that is sealed once the They mount headlights etc. on fascias. A few days later I suffered an accident on the highway and when I reported it to the agency they sent me evidence of everything that was damaged and surprise! There was no such work, they even confirmed that such work had never been done on the rest of the car.

Volkswagen Cresta del Valle

Good service provided by the personnel. And they can call you to remind you for your next car maintenance service,  quite important.

Honda Universidad Nuevos y Seminuevos

Be careful in this agency, if you want to buy a pre-owned car, since they change the prices to those published on their page and they only tell you that the prices went up, since they have a family to support and that is why the change.

Since the sellers comment, that the agency does not leave them a good profit commission and for this reason they raise the prices, so that their sale and effort are worth it.

That is why I recommend that you better buy from another agency and car brand.

Alicia Cortez was an excellent seller. I’m really happy with my HRV 😄 and the service I received.

One of the biggest dealerships I've seen around. Quite nice

Nice Honda showroom, lots of vehicles you can review, and get on. The salesperson that attended us wasn't very good, tho.

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