Honda Tezontle

In this place I have found the best quality of service in years. The staff members make their best effort to give total satisfaction to their costumers. I recomend this place not only for buying vehicles but to the mechanics services as well.

AUTOS PRO AMERICAS UNIDAS, S.A. de C.V.

Very nice service and work shop
Sir, I now live in the automobile industry, I live in Delhi, Sir, I work in Maruti Suzuki.

Highly recommended, excellent service from the staff. Quick resolution in the service area. A spacious branch, where the vehicles can be seen, and the agents give you excellent service.

Bad service, my car came in for a fascia repair and they told me 5 to 8 business days. To follow up, I talked to the 4th day, the 7th day and all the advisors gave me different reasons for the status of my repair.
They finally told me to go yesterday, to the great disappointment that my car was not finished. All giving different excuses. Finally they delivered it to me today, not well finished and they left me 15 days without cars for a minor relationship.

Brand dealership that has good attention, service and the staff is very friendly. The drive-thru area is great, you can book appointments in advance. The cars are delivered on time and washed and clean for use. recommendable

Gm Servicio

Be careful, they don't do their job well and when they deliver it to you they make excuses and want to charge you separately for the work without validating the guarantee.

Terrible service, excessive times and costs. Do not leave your car for diagnosis, it takes forever and they do not return the vehicle in the condition delivered.

Honda Tezontle Seminuevos

I had a very bad experience with Honda Tezontle de Iztapalapa in 2019. I acquired an HRV prime cvt, when Mario David Marín was the manager and my mobile force sales advisor Juan Carlos delivered the unit to me on Saturday, June 08, 2019. When he handed it over to me, Juan Carlos told me that the locator was not installed, why did the technician already leave? Even so, he tells me that I can take it with me and that he will return with the unit on Tuesday, June 11, so that they can install the locator. locator.

Which did not happen because on Monday, June 10, when I arrived at my home at approximately 8:10 am, when I got out of the truck, three armed individuals with luxury of violence took my key and stole it.

After all this, the HDI insurance makes the reimbursement for theft but not only takes 10% of the value of the unit but also another 10% for not having the locator, which is unfair since the agency gave me the unit like that and It was their responsibility the manager said they would take responsibility but they only brought me round and round for 6 months and they never resolved why the agency did not have the resources to reimburse what the insurance took away from me I was dialing and they gave me long again later The pandemic came and they no longer answered my calls or messages. I came back this year and Mario David was no longer the manager, now Luis is here, he agreed to solve me and to date he has not done anything and only obstacles. They even blocked me from their Facebook pages
It's not fair the money that I take off my insurance due to negligence by the agency obviously since it's not their money they don't care and they still say that the most important thing is the clients that's a lie

The attention is wonderful, they comply with what was agreed in a timely manner, excellent cars, very friendly staff.

It is a lousy service from Seminuevos. I had several problems when I bought a vehicle from this company, the unit was delivered to me without the corresponding verification by the seller, SR. Fernando Peñaloza promised to pay me the cost of the verification and now he only delays me and does not comply with the agreement, apart from the fact that the unit did not have a drop of gasoline when it was delivered to me, Mr. Mere, who is the Directly Responsible for Seminuevos only ignores these anomalies, it is unfortunate that this company has this type of staff

Bad service, I bought a Pre-Owned car and they charged me that it was left in a week and it took a month, they never told me that the car came from inside and I keep trying to fix the papers, I hired their manager and I can't fix anything

Auto Haus Volkswagen

Don't even think about bringing your cars to this place for service, I brought my car because it had a warranty, I gave it the most complete service on that occasion because it was due, as soon as my warranty ended and now I preferred to take it to my mechanic trustworthy and I was supposed to do the basic service, because the previous one had been the complete one and it shows me that they did nothing, the spark plugs were super old and it was clear that they never changed them, that is an abuse and I think that As a customer, you don't deserve that, because they charge you for the super expensive service and you trust that they are going to do a good job and what a surprise you get, be very careful so that the same thing doesn't happen to you and don't let yourself be be polite because they only do that to distract from the rubbish work they are doing.

Terrible service, they charged me almost $20k pesos to fix my car and they left it with poor alignment, they removed the stud caps, and they ran out of gas.
The service started badly and in the end it improved, I admit, and the main problem apparently was completely corrected on a second visit.
What is unacceptable is that they even stole the change that I left in the car.
I am left with a bittersweet taste.

Kia del Valle

Is a crowded place. You have to wait up to 15 minutes talk with an adviser. Also have valet parking.

They park cars on sidewalk which is illegal. They don't care about trees.

Kia Iztapalapa

They do not have costumer service and the seller Laura Langarica after the sale do not matter if you have any doubt of your vehicle, they change the cost of their maintenance services and got angry if you comment them!

Everything was very good, we went to many agencies of many brands and they gave us very good service, both in the pre-owned and new areas, fast delivery for our Kia Rio and the seller was very attentive, if you want someone who will take good care of you, look for To Jorge de la Peña, you will not regret his treatment, as well as Miss Isabel from Seminuevos, both very attentive.
Let's see how we do with the car services but I have no doubt that the service will be just as good

Volkswagen Autos de Zitácuaro

I wanted to buy a car but, they were totally empty. 😃😃They wanted to sell me a car and show me that online. 😜😜crazy, to buy a car you need to see, smell, test, etc.

I try to contact you at the number provided in the description and they hang up on me, do you have an email or some other method of contacting you, since I need a response.

Nissan Autocom

A great place to do business, you can find your next car here, new or used.

Good attention and guidance help your economy and financing selection

FORD SANTA FE

Terrible customer service, plus the pre-owned area and in general everything, they should close this type of agency, because if they don't like to work, better look for another job, they only waste one's time and every time you want to go see them , as they send them to another agency and they assign you to non-specialized personnel, look better to buy another brand of cars, because FORD is getting worse and worse, the truth is that even changing the personnel would not be convenient, super lousy attention. In addition, all your pre-owned cars have problems, how mechanical and legal, be careful.

Excellent treatment, reception and delivery of the unit very well explained. I knew exactly what was done to the unit and they kept me informed at every step. I highly recommend this agency. Great service, thank you very much

Super good! The treatment of our advisor Tania Fdz. Excellent, at all times I accompany us and advise us in the process in addition to resolving our doubts.

I bought a new truck, this is the worst car trade-in I have ever had. Super poorly prepared, with paint details and dirty in parts. Immediately after I took it from the dealership I noticed dents on the sunroof, I left it for 15 days so they could correct the damage and the paint details. They didn't solve any of the painting because they didn't know who had to be responsible, since it was evident that it left the factory like that, they changed the roof of the sunroof, I arrived at the time they told me to pick up my truck and it took them more than two hours to deliver. the truck and at first glance I pointed out more than 3 defects in the assembly and they also gave me the roof stained with grease. Only 15 days later the sky is falling. It is the worst Ford agency I have ever dealt with in my life. They are all disastrous and their attention is terrible. May the sky fall but I will never return to them. It's not the first Ford car I've owned and they make the brand seem like the worst, when in truth I say it Ford is an excellent car brand. I'm sure they didn't do a good, complete pre-delivery review. I repeat, it is a new truck, not a tamale cart. PLEASE DO NOT COME TO THIS TERRIBLE AGENCY.

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