Vacqsa Queretaro Corregidora

Don't understand,  I took my car on Tuesday and is Saturday,  nobody called, I don't get it if they receive 45 cars a day, how many cars they have parked there to give an appraisal?   This is unreal.
I used to take my car there before they changed to this administration and was ready in two days.
I'm very disappointed and can't figure out where my car and all the 45 cars they receive per day are parked...outside???
We need our car, and who knows when it is going to be even diagnosed,  less fixed.  Very expensive  parking lot.
Certainly not using this place anymore!

Terrible service

One of the best client service I have ever received.

Friendly and efficient VW dealer. They service my car very well.

Terrible service, the seller promised me my first service for free and they didn't keep it, they gave me the car with rust on the side arrows, the stereo is not the same one they promised me and after the first service the cigarette lighter was stuck.
This branch is not recommended at all.

Das WeltAuto Vaqcsa Corregidora

My first experience buying a 2016 Golf here was very bad. When I wanted to verify it, they notified me that it has a pending debt of 3500, which they did not notify you. More than a month to deliver my vehicle and the driver's license plate that was changed before giving it to me by Do not open, after 3 months it just failed again. And they wash their hands after paying them more than it's worth, you trust yourself because you think it's the same agency, but it's disgusting, they don't check them and so they sell them at prices in excellent condition when they don't.

Bad experience from the beginning.
As of today, I haven't received a refund of $200,000 that I put down for a vehicle that interested me in a month and a half; Transaction was canceled due to poor sales experience at this used car dealer:

1. The sellers fighting over the commission, since the person who sent me the vehicle information was an advisor and the person who showed it to me and gave the section was another, which shows that communication does not flow between them, which is why the seller calls me. advisor telling me to support him by telling his manager to be the one to handle the sale, I agreed.

2. They changed the price of the vehicle, originally at $275,000 and then the advisor told me that the price was $315,000 and that the manager had made a mistake. According to this, they looked for financing for me with Banregio so that the payments would be similar to those with their financial company, considering the previous price, still accept.

3. The jewel in the Crown, the advisor tells me to go to any Banregio branch to open an account, after I had already settled the agreed down payment ($200,000), I ask for leave from work, I go to the Banregio branch and they tell me that they have not been notified of anything, that if it is for a car loan it is in another branch... etc., finally I left, I called the advisor and he told me that he had seen him with an executive from another entity and it was a shame that he told me They would have wasted my time.

From the above, I proceeded to cancel the purchase since the lack of communication, planning and quality of attention from the advisors and the manager was clear, who told me that she did not know, the advisor told me that this happened in all the agencies and I I limit myself to informing them that I had previously purchased vehicles from agencies and had never seen such a lack of communication.

The manager was left to process the return of the down payment in 15 to 20 days, something that has not happened after a month and a half. I went to see her on Monday, August 22, she told me that on Friday the 26th they would return my down payment during the day, which did not happen.

Recommendation, do not buy there.

Very good experience, all very professional and very satisfied with my purchase and the treatment of my adviser.

Super good attention and service, they solve all your doubts.

Toyota Corregidora

Excellent attention, good service and very attentive Karina Campis

Excellent attention from Ana Lilia Rojas, a person with extensive knowledge, I was very satisfied

Excellent service and very good attention from Karina Campis

They do not have backup for power failure, before taking the car to the service they asked me for the payment method, credit card, for which I did not have enough cash, I proposed payment by transfer, and they could not validate it and although who will show them the transfer, they could not deliver the vehicle to me until a day later.
It is incomprehensible that a serious and large company does not have electrical backup, by the way; Even the employees were tripping and are prone to accidents due to lack of light.
And the discomfort of the clients who did not deliver their vehicles, returning home by taxi and returning the next day.
Ahh but don't take me to the service with them and you lose the warranty.

An extraordinary attention and service by adviser Karina Campis . Totally recommended.

MobilityWorks

Honestly this place has done us wrong in so many ways. We've gone through 2 vans already and now we have a loaner van while ours is hopefully being fixed again but the thing is the main guy never calls back, and nothing seems to get done..

Josh is so extremely helpful and has made everything so easy for me!  When I was new to the area, I couldn’t find any spot who would do a state inspection on my modified van.  When I called MobilityWorks in Essex, they did all the hard work for me and got me an appointment within 15 minutes of my call!  When I came in for periodic service, their team was excellent and on the spot.  They were extremely experienced and very knowledgeable about not only my conversion parts, but also my entire vehicle.  They are not simply conversion specialists, like I have experienced at other locations.   They did not have the equipment necessary to fix my air conditioner, but called a shop they knew and got me an appointment 3 days from then when everywhere in the Burlington area was booked several months out!  I have had only great experiences with everyone there!

Ashley Josh and Todd ty so much. I'm glad I switched up and headed north. From the time we arrived my dad and I felt welcomed. Thank u Josh for taking us right in. Ty Ashley for the test drive and for answering all of our questions. Thanks Todd for the professional service. You as well answered all of our questions  and did an amazing job assembling and going over everything. Definitely an awesome team both knowledgeable and professional.

I had a fantastic experience using Mobilityworks for the purchase and installation of hand controls in my vehicle.   I am one year out from my spinal cord injury, and this was my first car adaptation.  Joshua demonstrated outstanding customer service with his friendly, supportive tone, reliable communication, and rapid organization of the cost proposal and ordering of parts.  After my car failed inspection the week of scheduled installation, he quickly reordered new parts for a different vehicle and rescheduled the installation appointment to accommodate both my schedule and that of my driving instructor.  My instructor, an experienced Occupational Therapist and Driver’s Rehabilitation Specialist, was impressed with the installation work, citing the mechanic’s experience and efficiency.  She was able to request minor adjustments to the controls on the day of my vehicle pick-up, and I left with optimally functioning, high quality controls.  I am so grateful for my all-around positive experience with Mobliltyworks and look forward to working with them in the future should the need arise!

I do not have warm feelings about my experience here. Though the product (hand controls in my case) now work as designed, the service I received was particularly unprofessional. They consistently exceeded timelines they set themselves, charged my card weeks after the service was rendered, and in a free checkup two weeks after the install, somehow adjusted the controls so that both brake and gas pedal were engaged simultaneously. Needless to say I have little confidence in their service, and in the case of any major hardware failure I guess I’ll be forced to use a ski pole to drive.

Jalisco Motors

Excellent attention in the service area, fast and efficient

A terrible experience, they are very attentive while you buy from them, while they send it to you, they sent me my truck without mats, without trunk curtain, even without bases for the plates, having to buy the bases to place the plates was a lot, it is a good company very concerned while I received the find I rated them with all the stars because they were sent the things they never sent it to me, the unit's tires did not work, all 4 were punctured then later,
The glass buttons are of poor quality, the door glass is cracked, it doesn't have 10,000 km on it and even if the shift fails it doesn't even let me move it, it freezes, the paronamic roof went wrong, it's rubbish, a horrible experience and make those who turn a blind eye

You ask the parts staff for a quote for a part and they give you a rounded price, the highest you can find the price. I don't even want to buy from that agency.

I went for some spare parts and it took them almost 1 hour to serve me, although the staff was attentive, but either they couldn't find the parts or I don't know what happened.

Nissan Vegusa Salamanca

Very bad service, they don't answer in the parts area, it takes them ages to get to the reception

Excellent service. Very friendly, attentive, effective and efficient staff.

Kia Vía Alta

Excellent attention, especially in the service area, the personalized attention of the manager is a plus and very positive point for this car agency, the fact that the manager attends to you and resolves your doubts and problems quickly and in the best way is a top.

When I needed a service for my vehicle, I was treated with great kindness and empathy, which inspires confidence in me to take it again, added to this, that the service was very good, bordering on excellent, I repeat, for this reason I will take it again for any service my vehicle requires, thank you and I hope you continue like this, getting better every day!!

Very good advisor, the one who helped us is called Aaron, recommended and well, I don't give 5 for the reception, he needs to be more friendly

Volkswagen Celaya Campestre

Excellent service offered at this branch, no complaints so far

PESIMOOO SERVICE I WILL NEVER BUY A CAR THERE AGAIN, they hook you up by promising that they will deliver and we wait more than a month. Something the lady said ONE WEEK. And to top it all off, he tells you that he will give you a color and gives you the color you want. They have no ethics. And it asks you for one document today, another one a week and so it brings you back and forth. TERRIBLE EXPERIENCE

Very good service. They treat you with seriousness and professionalism

Super vehicles!!
Volkswagen a brand that always offers the best!!

CHRYSLER SEMINUEVOS CELAYA

Very good service but the advisor Ruelas leaves a lot to be desired, when you don't make the purchase she offends you and doesn't want to return the deposit according to her why she already wasted time

Very good attention, although I have not purchased yet, they have informed me about their updated inventory... Thank you...! I hope to visit you soon.

Excellent service Many thanks to our Advisor who supported us at all times in the purchase of our car.
Highly recommended.

Toyota Celaya

Poor customer service. I shouldn't beg for a service that has been advertised on their website. Lack of knowledge of their own promotions and misunderstanding of policies. Miscommunication between the appointments, service, and parts departments. They are unwelcoming imported vehicles from the United States but, their screen inside the dealership brag about all the awards received there. Maybe I'm so spoiled by my service advisors in North Carolina but definitely they treat me like an important part of their business, like family.

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