Nissan Vegusa Irapuato Villas

Nissan Vegusa Villas Irapuato has excellent facilities and its staff is very friendly, which is why for some years now I have been among its satisfied customers.

They do not respond to messages and when you dial they transfer you to another department they leave you hanging on the line

We attended the Vegusa race, all the staff were very friendly.

Jesús attended to us and his treatment was impeccable. I highly recommend the car purchase advice. They explain every detail, show you the exact model and gradually lead you to discover the marked, peculiar characteristics that make the difference between one version and another. They make you fall in love without imagining it. You just have to go with your heart and pocket ready to keep your ideal car or the one of your dreams!!!!!

Kia Motors

Terrible eyelet and painting service and in general I had a very bad experience with the agency when buying a pre-owned car, I do not recommend the after-sales service

Excellent brand, vehicles well equipped in technology, safety, design, service, functionality, spaciousness and I consider that the prices are in line, much better than other brands, excellent location

Kia Villas

Very good place and option, except that this employee throws herself at the clients, offers herself to them and stays with them and she was just wearing the agency's uniform, I sincerely ask that the agency fix the situation and stop that because they don't You don't even want to return to the agency with such unpleasant situations, Mitzi Perez is her name and her phone number ends in 088.

Excellent service, very attentive and helpful staff. The beautiful cars.

I give it 5 stars 🌟, the truth is that they took very good care of me in my purchase process, the digital sales team together with their manager gave me all the attention and facilities so that my process was more accessible and faster since it is my first car

Chevrolet Los Cabos

The work has always been done right. They are on schedule but it always takes waaaaaaay to long to pay. Terrible system for payment.

I was there at for a regular maintenance to my car ..as always good and professional service..very kindle staff.. everything so good.. thanks!

I bought my truck here. It was very different then what I was used to, but the Team here did a good job.

Nice place, ordered filters for my Chevy Duramax diesel truck, but they couldn't/wouldn't order Blue Def for me.

Great customer service.  Walked in and bought a car.   Great people

KIA Los Cabos

Very bad car service in kia show room and manager (Eduardo) and his staff Alexander not doing good job there not happy

Unfortunately I find the service terrible, they don't t believe the customer is always right. The service attendants are not good,recently they washed my car and motor I found scratches on the hood and front sides they immediately got aggressive they had taken video beforehand and pointed to where the one scratch was but the resolution was not good and try as they might I could not see any scratches. These scratches I believe can be polished out with a polisher.i might point out I do detail work on cars and am the only one to wash it so I know every inch.i will go to LA Paz next service

You know about Kia cars, so it's up to you!

The worst service experience I have had in my 18 years in Los Cabos. Javier in service made multiple mistakes and sales manager Edgar promised to fix things and almost 4 months later I am dealing with the same suspension problem that I explained in the first place. Will never but another Kia !!!!!!

These people are simply the best and so professional.  Kia is an awesome vehicle and so happy to have awesome people to go with it.  Special thanks today to Martin and Javier. Excellent customer service.

Hyundai Los Cabos

I am really appreciated for all the help offered from this store when my rental car stopped working due to no gas issue. They are so welcome and warm hearted. Especially a young person with warm smile and good in English, he helped communicate with Budget and find the root cause for my car. Another person who also helped us refill the gas. I am so sorry that I finally end up with no longer having time to go to their store during work time to give them my thanks again! But thanks for the store’s help so that I feel Los Cabos people are soooo great!

I bought a Creta in September 2023. Javier was my sales rep and helped me with everything. Despite some unavoidable issues with delivery time (a tropical storm delayed delivery), he helped me with everything I needed and was very communicative throughout the process. I would recommend asking for Javier if you're interested in buying or leasing from Hyundai.

Please take a moment to look at all the previous feedback. It looks like 90% are bogus or fake ones to build the rating up.
I own a Hyundai and I have tried to schedule a maintenance twice now. I went physically to the dealership, they didn’t have anyone that could get me scheduled, I left all my contact information but nobody called me back. Three days later I called this time, nobody was able to get me on the schedule, again gave my contact information and I have yet to receive a call back. I do not recommend buying a Hyundai from this dealership because you will not be able to get it serviced there. Inexistent customer service.

Excellent service, Brandon Vega the best sales advisor! Recommended👍

Nissan Autocom

It is a good reception and the car insurance quotation is good to me

chevrolet seminuevos

The worst customer service I've ever gotten from car dealerships. Last week I took my 2022 truck to have it appraised to see how soon it was accepted for me in the pre-owned. The review was relatively quick, about 45 min. But they did not give me an answer, after an hour and a half of waiting I tell them that I have to leave and they tell me that the manager is coming to attend to me and they take me to another waiting room. After 20 min. Plus the manager never came. I get up and ask the boy who had attended me initially and he tells me to wait for a moment that is coming. And I told him that unfortunately I couldn't keep waiting for him. I left him my card with my number and email. They never contacted me... A week later I went back to the agency to ask them to give me the price for which they bought the vehicle. After a few minutes they attend me and send me to park so that I can meet with the manager. When I go down to the parking lot they tell me that I can't park there that I have to go to another parking lot later... I get out again and the guy who is serving me asks him if the manager is really going to serve me or not? Or if they are going to leave me waiting again, because I don't have time to waste again waiting for a manager who doesn't serve customers. The boy hesitates and says I don't know... And I tell him again, be honest, the manager will attend to me or not. And he tells me no, it's that we're not buying cars in pre-owned. My big annoyance as such is not that they don't buy the vehicle but the lack of honesty and bad treatment for a client. People's time is something sacred, and making someone lose it is disrespectful. Finally, he tells me if he buys a new vehicle it could be, what great impudence and lack of ethics and professionalism, as a seller claims that after continuous waiting and honesty one wants to close a deal. I do not recommend this vehicle agency at all.

Querétaro Motors Chevrolet

Excellent service if you need a new car this one can be one of your choice.

They offered me a discount 🤷🏻‍♂️😁

Ford Mylsa Querétaro

Excellent service and selection of Ford cars. Pricing is based on market rates (comparable with other Ford agencies), and transparent. Sales person goes above and beyond to help you get a car loan, and to facilitate process. Adelmar is the man!

Wow, attention has declined in the area of ​​service and customer service, my truck arrived by tow truck due to a problem with the engine 8AM, needless to say, it had 1k km, that is, new. The lady who greeted me reluctantly is upset because "I don't have an appointment", sorry if the truck turns off, it's a safety risk and it also arrived by tow truck. Finally she tells me that they will receive her at 9AM, after the appointments, at 9AM I approach her and she gets upset again because I asked if someone could help me, she tells me until 11AM, that "if I want, it will be better." , and that they talk to me when they can receive her, when I tell her again that I will wait, she rolls her eyes at me, as if it will bother her again that I will stay... I never acted rude, because I wanted the service and to be received, and I only received very bad attention... whoever supervises them does not know the damage they do to the image of their agency. A smile and an honest answer would have made the difference.

I asked for information online and the salesman Javier Ruiz contacted me, he wanted to sell me something different than what I told him no, we hung up and after 5 minutes a woman who I don't know what position she has speaks to me and convinces me to go, that They would have an event and I could try either the Ranger or the Wolf, I arrived at the agency and to begin with the seller seemed to have something to sell and he attended to me with little interest, I was not aware of the test drives and there was no unit available, no there was the wolf that interests me and the ranger raptor less so, in short they made me go stupid and the attention received was bad... even though the cars that interest me are over a million, I better wait for the new one to arrive tacoma 2024 or do I put myself on the waiting list for the tundra which is better or equal to the lobo in several aspects and much cheaper, 1300,000 versus 1700,000 in both hybrid versions v6 twin turbo

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