Banco Bradesco - Agência 1586

The service was excellent, I just can't speak to the agency on the phone 😔

Very good service despite the delay due to the pandemic.

They never answer the phone, for those in another city it is impossible to contact this agency!!!!

Always offering the best to your customers with great service

Banco Bradesco

BBVA

Terrible service, to request an appointment at the office they make you call a number that you call and they always tell you that in 48 hours they will call you to assign you an appointment, they never call you, you come back and call and tell them the problem and they don't give you a solution, you go to the office and the only thing they tell you is to call the phone to make an appointment, in conclusion terrible customer service, in the end I will have to cancel my account

I've been calling I don't know how long to deliver documentation and no one picks up. If I go there they don't attend me for requesting the time. Frustrating.

Older people must be treated with more tact.
A pity...
Take a customer service course!

In general, all offices show an alarming lack of employees. That this has an impact on the lack of attention, is the same.

Excellent atention. Even though they are full of work and people, the girls go out of their way to answer questions and serve you very well. In fact, I have requested relocation from that office even though another one corresponded to me.

Very bad management, they don't take care of you, the girls are incompetent

Terrible management. I don't know what the office manager is doing there. Bad worker and bad attention to the public. The information is wrong only

The attention of the girls now is terrible 🤦🏽‍♂️

The attention couldn't be worse. Zero seriousness.

Bradesco

Terrible service. You enter and since you are not a customer, everyone sneaks in even if there is only one person in front of you and then 10 enter later. Bad customer service. You complain to a man in a suit and tie and he tells you that he prioritizes his customers who are the ones who feed him. You tell him that the moment you enter you are a customer, just like if you go to a supermarket, pharmacy or any establishment to buy and you get in line and he tells you no, he doesn't know why you came and that you don't have obligation to come to this bank if you don't want to. He has been told that many customers will win that way, yes, he has been offended with a "we still have it". A lot of suit and tie and maybe a very good salary but...

I share my experience because we have been clients of this branch for a few years and the times we have needed to make in-person consultations, the treatment was excellent on all occasions. Also the responses both by email and by phone are immediate and decisive. It is appreciated.

Terrible attention and resolution of problems/situations.
This particular office does not facilitate procedures or help, their excuse is that we are not clients.
With the same situation in competing banks such as Santander, Bankinter or Laboral Kutxa, they have served us wonderfully, without being customers, responding to the requests made at the time.

Lots of apps, lots of digital banking and you forget the most IMPORTANT: THE PEOPLE

I was passing through and as they saw that I was not from the area between one thing and another after an hour of waiting I had to leave without doing the management that I wanted

A brutal apathy in the treatment of customers and when doing their work, those responsible for this branch should teach their workers that good customer treatment is basic and not treat them as if they were a nuisance.

Bradesco Dia&Noite

Banco Bradesco, always with long queues, but the service is very good.

Despite always waiting a bit, the service has been satisfactory.

Banco Bradesco - Agência 1136

I have been calling and sending SMS for 2 days to schedule an appointment and nothing.
Nobody answers me🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️

Queue to get to the cashiers there is no money in the tills sometimes

It takes a long time to answer I didn't like it

Terrible! Crowded and poorly organized agency

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