BBVA

Terrible service, to request an appointment at the office they make you call a number that you call and they always tell you that in 48 hours they will call you to assign you an appointment, they never call you, you come back and call and tell them the problem and they don't give you a solution, you go to the office and the only thing they tell you is to call the phone to make an appointment, in conclusion terrible customer service, in the end I will have to cancel my account

I've been calling I don't know how long to deliver documentation and no one picks up. If I go there they don't attend me for requesting the time. Frustrating.

Older people must be treated with more tact. A pity... Take a customer service course!

In general, all offices show an alarming lack of employees. That this has an impact on the lack of attention, is the same.

Good attention