Walmart Supercenter

If I could've given a "0" I would have. My complaint is more so on the incompetent, slow(dumb), can't read or pay attention to detail delivery drivers!! Oh, but, believe me the
Walmart employees are nothing to brag on either!! Those idiots delivered my package to the wrong door and when you call 800 Walmart, forget about talking-to anyone who is American🤬 and they're just as worse!! The drivers suffers no repercussion, so therefore, they will continue to not care about delivering your packages  to the wrong address. I was out of $68.00, because they tell you they'll refund you and I haven't seen my money as of yet and that was 3 weeks ago!! and to make matters worse the person that received your package gets to keep it!! They need to just throw the whole Walmart away!! Even if you choose shipping, if there is something they have in the store they'll send one of the local drivers.  People trust me DO NOT let the local drivers deliver your items... YOU WILL REGRET IT!!

It was not anything that was said wrong. However, the customer service I received was horrible. A price came up wrong at the self checkout, I needed it fixed and even was willing to go take a picture to prove it's wrong since there was a whole row of them hanging there. They refused to let me walk over to take a picture to prove it. One of the girl walked over there to check and comes back a while latter stating that it was just that one in the wrong spot. Then they allowed me to go check and when I got over there they had all been took down and rearranged. They refused to change the price as well. I over heard another lady that works there telling them to just change the price and they still wouldn't.

Obviously they don't need employees. I placed my resume and on several occasions tried to speak to a manager. I simply got brushed off. I've made attempts to call HR but no one answers. What must one need to do to ask for an interview?  I just need a job!

Employees are rude, act like little entitled children, and hang up the second you ask to speak to management. Your customers are paying for a service that isn’t being delivered properly, surely someone there cares about this. I assure you we are not the only ones but the little girls answering the phone would rather hang up on their customers than help them.

Nice store. Well maintained. Friendly service. Need more scooters...many handicapped people in our area. I can not shop without one due to very limited mobility.

Excellent size fan 4 my bedroom 😁and added sum other goodies 😎
QUICK IN AND OUT ON MY "🎂 BIRTHDAY 🎉

Little messy inside. Had what I needed at a good price. Parking worked well. On a later visit I arrived in the evening. Parked and walked up to the doors to find them locked. Had to walk to the other entrance and return that same distance. The manager needs to make it obvious to drivers that those doors are locked.  Simply putting grocery carts in front would be signal enough. But to have no sign shows no thoughtfulness for customers. And that includes the 17 of us that were walking out and back to our vehicles parked on the other side of the parking lot. Came back a year later...staff were nice but slow. Pricing was better than other WMs.

This eye care center is just the best!! I love the Dr. and the staff (Phoenix) is very welcoming and helpful. I will go there as long as they are there!!

They're always low on products... Always always always appears as though their shelves are half full. I understand people. Things, but I went to three different Walmart's today left one and went to another one, this door is the only one that never has anything hardly. Somebody's not doing a good job at ordering and restocking

I always go early in the morning when there are no crowds. The staff is usually more cheerful during that time and are extremely helpful. K suggest you use the Walmart app though in case there is no one around to help.

Never place an online pickup order at this store. I put in a pickup order on 12/21/2023, and I had to wait more than 30 minutes for pickup ( no associate showed up) and return home without my order.

Nobody answers the phone here. When I call, they have an old voice message saying they are closed on Thanksgiving .

Waited for 1 1/2 hours for a pickup order and finally gave up (others who had been there longer were stillwaitingwhen I left).  They weren't very buay inside I probably only daw an order come out about 6 times the entire time I was there.  Absolutely ridiculous.

Store jumbled with merchandise and had musty odor. Got my items in auto center. The cashier was rudely ignoring me. She came in from outside ( after she saw me waiting) mind you, I'm in a motorized scooter 🛵 and her attitude wad awful. It felt and seemed as if I was an inconvenience to her day. So I got my items and dared NOT to asked them to help with anything ( even though I needed the auto center - I was traveling back home out of state) 👎🏾👎🏾👎🏾will not be back to this auto center.

Ran by Walmart to pick up a few things. The place was busy but the check out line was short. Love when that happens.

This review isn’t about the Walmart store itself as I believe everyone knows the Supercenters or Neighborhood Markets and their differences. This is about the Blue Bell Ice Cream flavor Dr Pepper Float which is only available in 23 states, and Alabama is one of them. We found it in one of the end cap freezers on 6/20/2023 at the Walmart store on John Hawkins Pkwy. If you are a fan of Dr Pepper like we are, we were excited about trying it. Now my wife did not like it and said the Dr Pepper shake from Whataburger was better. I have tried that shake and disagree with her and feel the Blue Bell Ice Cream Dr Pepper Float is better and tastes more like Dr Pepper, whereas the Whataburger shake does not. The Dr Pepper shakes from Whataburger are only around for a limited time, unlike the Blue Bell ice cream Dr Pepper Float which is available until 2024. If you are a Dr Pepper fan you should try it, and hopefully you won’t be disappointed.

We went here to buy some groceries during Black Friday sale, with lots of people. The staff handled the customers pretty well. Kudos to the friendly staff for their kind assistance and patience. Will do some groceries here if given another chance. There are also plenty of available parking spaces with wheelchair accessible parking spots.

Gonzales Walmart your looking snazzy! The renovations to this store are really looking good. I am a little bummed now I'm moving. I loved the new shopping carts. They now come complete with a beverage holder and on the left a place for grocery list or phone. I liked also the new higher top shelf on the cart. Everything is really coming together nicely at this store. Was an actual pleasure to shop at Walmart for once.

I did a quick stop for a few things, I have never like self check out , however I did 8/30/23 forgot my phone 📱 on the check out and had too make a dash back into the store!!! The young lady working that area was on her job!!!! A job well done

Horrible store ! Try to avoid at all cost . They really need to shut it down since everyone acts as if they do not want to work . Go to pick up groceries and they make you wait 2-3 hours for picking up stuff ! LITERALLY.. go to the door to ask they are all over the place . Nobody knows what is going on everyone is confused. The system they have is not the brightest, not sure if Walmart is cutting corners or they haven’t properly trained their employees but this is HORRIBLE INCLUDING MANAGEMENT!

If your company is going to lock items up, atleast have your associates available to assist your customers. Waited 30 minutes to get assistance in the jewelry department, and was never helped. Can't blame it on staffing because there was tons of blue vest running around and ducking off when multiple pages were made for assistance. Also, how does customer service or managers not have keys to access these locks?

Hire people who actually want to work, not play on their phones and gossip with other employees their entire shift.

Renovations were the last thing this store needed to worry about.

Might want to be careful buying your produce from this Walmart.

These were how the strawberries looked that were out on the produce stands.  And this was just the first 15 cartons we picked up.

I told an employee about it and the response was “oh yeah! That’s horrible. You might wanna go to Publix to get produce.”  😳🤷🏽‍♂️

I bought my entire Christmas from walmart on line except for 2 presents. I picked them up at the store. I love the text to let you know where your package is and another the day it arrived. This has been a very good experience. I will do this next year. Thank you everyone!!

On more than one occasion I have received damaged, bruised, rotten produce on my pick up order. Out of date spinach by 4 days when I picked up my order. It was on the shelf 4 days expired. Falls on the produce manager and produce employee LS not rotating stock and caring about a product. It takes 5 extra seconds to look at a date on a product for a consumer with a pick up order. Fruit flies flying around their apples, growth on their strawberries. Had to throw the whole pack away in my order. All I ask is 5 seconds to check your rotten products. You could severely harm someone with these lack practices.

12/17/22
Tried pickup again. Disappointed, again. The cans we received looks like someone kicked them down a sidewalk and beat the can with a walking stick. Tea water flavoring for individual bottles was somehow the equivalent to pitcher sized flavor packets. Toaster strudel box looks like a goat gnawed the corner off. Absolutely the worst Walmart out of the 3 different states I have lived in.

4/7/23
They struck again. Picked up another order, reluctantly. Apple juice looks like they had a hippo sit on it. The strawberries were fuzzy. Do they even care what they give people? Are they THAT lazy that they cannot pick something undamaged or without growth to give to their customer? Is that too much to ask?

4/25/23
Added two new photos. Ordered produce. Strawberries were, again, growing mold and mush. Watermelon was already releasing water and breaking down. Also mush. Celery looks like it was ran o er by a buggy. Who is the manager and do they even care? I will stick to something, anywhere else for anything produce. It’s sad and shows the lack in attention to any detail that may exist in minute fractions.

I bought 5 pairs of boys jeans off the shelf , clearly marked at 8.99  and 10. Got to check out. They said they were 15.99. I was not happy. If that was so, then they should have labeled them correctly.

I was told this item was in the wrong place even though all of them were behind the $24.99 label, when in fact it should have been apparently $64.99 and they would not honor the price. Made may go take the picture after I had been to that section several times trying to get out of the store and then said they would honor it. I will never shop there again.

Their grocery pickers are so incompetent I had to go get some things myself. Come to find out there's black mold on some piping above the food. How is this place still open? And they knowingly put a damaged case of water in my car. Several bottles fell to the ground.

Do Not Buy There Prepared Lunch meat it's out of date. And i got sick on it & I'll never buy it again

I previously used Walmart grocery pickup and shipping all the time, I started running into a lot of problems with items missing and unavailable so I stopped using it for several months. A coworker told me that Walmart has changed and the process was easy so I signed up again. I ordered several hundred dollars between two orders of Christmas presents and a grocery pickup order for the dozens of people coming to town to visit for christmas tomorrow. I was told today that both orders have been canceled and none of the presents will come and none of the food that I had ordered was available because they flagged my profile as fraud. I called my credit card company to find out what was happening and they had no idea what was going on and said there's no reason my credit card should have been flagged for fraud. So here I am a few days before Christmas, missing Christmas presents and food, having to last minute shop in a big crowd which is what I was trying to avoid! So was this easier for me... no. It actually is stressing me out beyond belief that I tried using this again. This does not reflect poorly on the store this is more to do with a customer service issue.#left stranded for Christmas

No cashier at any registers but 6 were standing at self checkout.  1 even helped me scan an item. It was right by the door. I sent the receipt to my phone cause I don't like having unnecessary receipts. I walk less than 5 feet away and this goofy man tried to take my cart since I didn't have a receipt.  Ummm not today. I held my cart and told him to speak to the lady that assisted me or the other 5 people (1 of which is the store manager) but I don't have a physical receipt.  He really tired it. It reminds me why it's been over a year since I shopped at a Walmart and to never go back.

don’t go if your a young lady. There is this worker ( might be a manager ) he looks at females all the time and was giving pervy vibes. He makes females feel very uncomfortable. His name is Larry. He has a beard. He is average height. DO NOT recommend this Walmart!!!! I never ever went back ever since this incident.

Clean store, well organized Wide aisles. Friendly staff, thank you for letting us park overnight. Very precious to my trucker hubby. We will shop here again next time we come through!

Great stock of lego sets! clean and organized site.

Due to the fact that Walmart is the only tire service shop open on Sunday, we we forced to go there to purchase a new tire. Unfortunately only 1 out of 10 experiences have been pleasant. For this visit, in particular we declined the tire rotation, and declined having the old tire recycled. I asked for the old tire to be placed in the van so I could take it home.

After the vehicle was complete, we were charged $14 for Rotation and LifeTime Balancing. The clerk advised that all of my tires were rotated. Upon walking out to the vehicle, none of the tires have been rotated, and the front seat had grease stains from the technicians hand. Going back inside to request the $14 dollar refund and have the seat cleaned would have cost me more in time than it was worth. Lastly the old tire was not in the van as requested.

Something else to note, the paperwork Indicated the ft/lbs of torque that was applied to each wheel. Using my torque wrench at home the three tires that were untouched were set at the 100 ft/lbs that I had set them at originally. This shows that whoever keys in the “work that was done” had falsely input data.

On monday morning earlier this week I stopped by to get a phone charger and got just the best service. While the woman working in the tech section was helping me, we were interrupted by a pretty grouchy older man and she was able to assist us both with so much grace. The charger she recommended charges super fast too. Whatever she makes, pay her more!

I took these photos on June 7, 2023. This is what I was about to purchase from this location. What do you see?

Walmart was one of the only low price sellers that appeared to apply markup, equally to its inventory. There was a time when Walmart had nearly anything one might need, in stock in store. Walmart stores do not cater to customers the way they did when they were owned & controlled by the founding family. Now Walmart markets only the items that sell quickly, not sitting in inventory. Walmart is still the best place to buy the items they sell, as others locally inevitably charge more. I still shop Walmart, even though many of the reasons I originally shopped Walmart do not exist now. All employees were originally very helpful, aisles were always clear, and shelves were well stocked. Today, aisles are often clogged by pallets of items waiting to be stocked on shelves. I have encountered many aisles completely blocked by unstocked inventory. The fact that in store shoppers now have to compete with Walmart's own employee's and their larger shopping carts is certainly less desirable. Walmart employees shopping for curbside pickup or delivery collect items for those who want to drive up and have their purchase loaded in their vehicle. There are situations where that may be desirable. However, I find that meat and produce items vary greatly in quality. Some produce is not fully ripe, some is beyond ripe, and some is decaying and / or molding. There are limited items available at the fresh peak of ripeness. Items of meat vary in quality. Some cuts are nice and lean, or nicely marbled, while many of the same cuts have significantly more fat and gristle. I prefer to select each item myself.  I  am certain to get the freshest, ripe produce and meats that are the way I like, without gristle and a large percentage of fat. Times are changing quickly, not always for the better. Would shoppers ordering items for pickup or delivery still buy from Walmart if they had to shop themselves?
Are shoppers that would not shop in store with Walmart, becoming customers solely because they do not have to shop in store? Successful marketing is achieved in many ways. Competing with an online only marketer, by providing curbside pickup, or delivery may help maintain market share. But the most successful companies are the ones that provide something unique. Walmart achieved its greatest success with its original marketing plan. Losing sight of what allowed them to become the world's largest retailer and trying to imitate another won't bring more success. Walmart would do well with better selection and better pricing. It amazes me that Walmart's Fort Payne Supercenter is not as clean and well stocked as most of the other Supercenters in Alabama and other locations. It is very rare to be approached by an associate inquiring if you are finding what you need or if they can help with anything. The Instore shopping app is usually not accurate with product location. Additionally, items indicated as in stock often are not. Yesterday, I was looking for a bug spray when an associate told me it was back in the outdoors department. The app said row J6, in the rear of the store, by laundry items. This time, the app was correct, and the associate was wrong. I have also started to use the self check-out. I often found extra charges on my receipts when going through a Walmart staffed check stand. I still shop Walmart for certain items we use daily. However, I have determined which local grocery stores I prefer to shop for meat and produce. Certain others have much better selections of meat and produce  even though they may be a little more expensive. I think the pharmacy is the best department at this location. The staff is always prompt and curteous. The pricing is competitive, and the convenience of obtaining vaccinations  quickly and easily is truly beneficial. My impression is that the store management is likely focused on the numbers produced to budget, not the day to day customers' in-store shopping experience. The store is often very crowded at peak times. The parking lot is often crowded and disable parking unavailable.

I needed to stop and pick up some last minute pies for Thanksgiving dinner. I needed a pecan pie and and apple pie. They were busy to say the least but were still well stocked with most Thanksgiving related items. The store was clean and orderly. My only complaint and the reason for only 4 stars was the lack of human cashiers. Great store otherwise.

The employees were very nice, the check out conveyors were clean ! I saw some of the cashier's cleaning their check out conveyors to. My Walmart where I  live is very dirty I don't even want to put anything on the checkout conveyors. It was really nice to go into this Walmart because of the very friendly associates and the cleanliness of the store!

I've done a few pick ups at this Walmart. I don't live here. I was picking up items for family members I was in town helping. I found the pick up area dark. It wasn't well lit, at night. I think you need to light the area better. I also did a pick up during day, before the evening pick up. Your pick up area is opposite of any pick up I've been to, it's on the Garden side. Turning into the parking lot you don't have a lot of signage showing where it is. I saw one "flag" on a pole & the pick up signage on the building, which is hidden by the Garden roof depending on the direction you come into the parking lot.

If I could give negative stars it would be a 5. Absolutely no customer service   People waiting inline or workers just standing around

Don't even deserve 1 star. Stood at sporting goods for 45 minutes with no service. I asked to associates to page someone,  I've called on phone. No help. Stop locking things up if someone is not around to get it out for you. Last time I will shop at attalla Walmart. P.s. I wouldn't have waited this long but my wife is still shopping.

It's easy to find what you're looking for & get out if you know how to do self checkout. I prefer to scan my own & bag. The checkout process sucks if you don't know how to do self check. They only have about 2 or 3 cashier's working, so there are usually long lines. They need to hire more front-end cashiers!!!

This is a decently stocked location, but it is always packed. That’s probably a good time for the Walmart, however did usually chaos. Selection as good as compared to other Walmart, the closest one that I would travel to from Ashville being Springville.

I did open an 18 pack of eggs that had some cracks in it, then closed it and put them back on the shelf. The dairy manager noticed that and asked me what was wrong with them, and then promptly took them away. I thought that was excellent service, and he was very nice about it.

Overall, distance being equal, I will probably prefer to travel to Springville.

Just grabbed a pick up order. Crowded and crazy parking lot, but thankfully order brought in a timely manner. Got everything I ordered and it was in good condition.

I had my 9 month old grandson with me, and if you have a child with you, you'll want to get checked out asap. We'll unfortunately, the girl at the register was too busy being a chatty Cathy with her equally young co-worker,  who personally should have been at his own register,  just a few feet away. She spent so much time caught up in the conversation that she was scanning my items so slow it was like watching glue dry. Then when she decided to stop scanning because the bags were full instead of asking her coworker that was doing nothing but distracting her, or he taking the initiative to grab another cart for me as I was still unloading my cart, I asked her if something was wrong? She proceeded to tell me , " The bags are full." I told her and him well, "Why don't one of you go retrieve another cart for me? Of course he did. It's unfortunate that these kids can't think ahead. Spending almost $400 in groceries and items that they  couldn't predict I would need another cart? I believe management needs to have an employee meeting on teaching these kids how to do their job with focus and initiative, amongst other things. It's so unfortunate 😞.  Walmart should know better and train properly.

Mr. Pan y Mr. Pizza

This place is a must see when traveling in Mexico. This little hidden gem is in the middle of a quiet small town and has some of the most amazing cakes and pastries. The pizza here is amazing and the dough is made fresh daily. Very, very good!!!!

This pizza place is about ten blocks from where we stay in Morelos Coah. The best pizza in the surrounding area. We like ordering the large, 1/2 pepperoni and 1/2 supreme.

Good place to go to eat homemade pizza in family, good flavor and large portions and very clear.

Good pizza but takes a good 20 min to get your pizza when you dont order to pick up

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