General Motors S.A. de C.V.

One of the first plants in Saltillo if not the first

Volkswagen Saltillo Autogar

Congratulations to the entire team!!! I had a breakdown on the road and arrived in passing without an appointment and they treated me super quickly, empathetic and kind. Great treatment from all the staff.

Excellent attention and service. All the staff are very friendly and attentive. They clarify all your doubts.

Very good service.... It is not good that they have the units so far away, we had to walk a long distance to see them and return to the agency again... bad

On Monday, November 13, I went to the agency because I need a second key for my car, I got 2 keys which are the same model as my current key and I wanted to know if it was possible for them to configure one of those for me and if not It might be possible to buy a new one at the agency and they will program it for me. Firstly, I went to the parts person to quote the new key and to see if he could tell me if any of the keys I had were compatible. The man told me that the person who can help me with that information is an advisor. I go to the advisors. And to the only unemployed person with the last name Morales, I tell him my doubt about the keys, as if the man was doing me a favor by even speaking to me, he answers that for that he has to put the equipment in my car and the equipment is what will help him. can tell if they are compatible or not, and that to insert the equipment it is necessary to have an appointment and that this service obviously had a cost, I asked if there is a way for you to tell me if the keys that I had with me were compatible or not for in If they are not compatible, order the new key (since they are made to order) and thus avoid double spending, and he tells me that no, the only way is with his scanner and well, for that you have to pay, that same day I make the appointment for Wednesday the 15th
Upon arriving at the appointment on Wednesday and to my "luck" with the same advisor who sits in the driver's seat and begins to fill out the form to receive my car and ensuring that I did not have documents (without even opening the glove compartment to verify it), that I did not have power cables (without even bothering to stop and open the trunk to verify), he takes me to his office and the first thing he tells me is that if the serial numbers on the keys are not the The same as my original key, they will not be able to be programmed (something he was able to tell me since Monday when I asked him since each key can be easily checked). Overall, I left the car with him since he also needed a detail with the clasp. of the belt of which I already had the piece. In the end he called that my car was already there from 9am when he came in until 5:30pm to tell me that neither of my 2 keys could be configured (something the advisor already knew) so today the installation of my clasp and my Car wash cost me 1800 because although the configuration of the faucet could not be done (which the advisor knew) it had to be charged anyway.
Just a piece of advice if you necessarily have to go to a service at this agency, what I recommend is that you do not go to that advisor who does his job as if the service they give us were free.

They do not have spare parts for moderately new cars (2 years), you have to request them and it takes many days. In my case I was looking for a caliper for a 2021 Robust truck and they couldn't get it.

Kia Max

Great cars. Now KIA is a new option in the city and I think the service they provide you at KIA is excellent.

The people is really kind and they really make you feel comfortable.

Great dealer, good autos and very good service

Very good service, all the staff super friendly

Honda

Customer service is very good, they take it very serious, ythey are open to any question and know very well their products

They have excellent customer service, which is something I cannot say from the other car dealers in the area.

Excellent attention and communication. Good delivery time on new units.

Nissan Surman Norte

Just regular customer service, you shouldn't expect more than average here

Toyota Saltillo

Had a quick service problem to have solved

Quick and well done. I have always had good service here

The Worst Customer Service, but its the only Toyota in town :Mad face:

Very friendly courteous service..
Unfortunately not a large selection of vehicles to see...ex..Tacoma's only 2 and no 4x4..

I went to buy oil and filter and the man who helped me was like they made him angry. Like, someone needs to deal better with people. Let it be seen that you are happy in your work and with life.

Agencia De Autos

Excellent attention, my respects, Miss Advisor Minerva.

Quick and efficient service from sales advisors, they know their job well.

Very elitist, they do not have good customer service, clothing matters a lot in this agency

Congratulations to everyone who works there, super attention, we are in the purchasing process, since at Nissan Lourdes the girl doesn't even want to sell. I recommend Toyota

Ford Motores Coahuilenses

They Offer a LIMITED Service for my "NorthAmerican Ford Pick-up...But I will check Tomorrow when they take care of my truck....

Excellent service,  cheaper maintenance prices than in Monterrey

Very bad service. They receive you early and deliver you late and unfinished, the charges in the note specifically describe what is going to be done in the service appointment and personally they did not clean my engine, they did not change the engine air filter, I doubt the filter change of fuel, under the Carter my vehicle has a metal hopper which when changing the oil and oil filter they only put 3 of the 4 screws that it has and they only put in half of the screw (half a rope), they did not rotate the tires and They did not lubricate the cardan shaft or the doors. Terrible service and they charge very well because the invoice describes it as if they were going to provide agency service.

I loved the treatment at this agency, they made us feel very comfortable and confident that we made an excellent purchase.

Excellent experience, I love the treatment they give me in each service and the result of how my vehicle looks is very good, thank you very much.

SILVER AUTO COLLISION LLC

Be aware of this people,"SCAM" advertising high end car sales that they do not have. Asking you to wire money in advance. BE AWARE!

Best Body and paint around! Great deals on cars also!

Kia Morelos

Sales team are great, value car vs price are ok.

Mejores servicios Automotive

Retail & Franquicias

Industrias

Partners

Recursos