Honda Tec Valle Oriente

They have free treats some times :) and always coffee/hot beverages for free
They're quite friendly and helpful.

Service is great with Francis, salesperson. but car delearship is hard to get in or out with own car.

Parking space is limited but still 5stars

Ford Garza Sada

Excellent service, they just have to follow up more with their clients.

To be honest, despite being a generalist brand agency, the sales and after-sales service is very good, in fact the brand was one of the best agencies. I would definitely return. And I would definitely recommend them as I already have. Let's hope this continues for the next 23 months.

In this agency there is corruption in the waiting list since March, I have a ranger raptor separated. At that time there was no waiting list. I am at the top of the list. This week the vehicle arrived and it turns out that they are going to give it to someone else. I asked to speak to the sales manager and they didn't give me an answer. I can't find it. It seems like it's hiding. This tells me that they sold my shift to the highest bidder.

Ford Lázaro Cárdenas (Valle)

Excelent service, paint and mechanical shop, very good quality

Good place to take the vehicle for maintenance, they always have more units on the date and time they mention.
They do a good review. You must schedule an appointment for better care.
Update: I confirm the good customer service and attention upon receiving each of the units.

Terrible service, to fix the skull stop, first they told me that they had not received the new update 🤣🤣🤣 after a month I took it because the autozone told me that it was the focus of the stop🤦🏻‍♂️finally the paths asked the focus which took 2 weeks.

MG Las Torres

PESSSSSSSSSSSSSSSIMOOOOOOO SERVICIOOOOOOOOOOOOOOOO

Terrible service. I put my truck in the workshop for an accident. And something that was to be fixed no later than a week took a month a week and yet it comes out with different colors. They couldn't match the paint tones. And I had to leave it again to match the tones of the paint. Too inefficient.

This financial company is a fraud and they spend their time scamming people, the lawyer Marlene Villarreal has gathered documentation of at least 30 victims who had their down payment stolen, were tricked into signing promissory notes of 400 thousand or more and then disappeared; When they went to complain they called the police and the manager Hugo Rivera threatened them.
The positive reviews they have are fake and they made them.

Terrible service. 13 weeks to get a windshield replaced. The first one arrived in 6 weeks and it turned out that it was crashed (or they crashed it) and according to the replacement it was going to be in 1.5 weeks and it took another 6 to 7 weeks. Then according to it it was a one day job and it took 2 days. I don't know if it's this agency or a general problem, but what is certain is that I will never experiment with an MG again, even if the cars are good, the after-sales service is not.

Quick service time.
Do not leave valuables because they take it.
The customer service staff for the appointment could do more to follow up on customer requests. Or they don't and if you complain to them they say they contact you, but that you don't believe one or the other.

Car One Ford Seminuevos Valle

Belden Lazaro Cardenas - Buick GMC Cadillac

They have good service,  but takes to long to to complete even their basic car service.
The personnel is friendly and serviceable, but it doesn't matter if the car takes too long to be ready.

POOR SERVICE THEY DO NOT ANSWER THE PHONES, THERE IS NO FOLLOW-UP BY ADVISORS, THEY CHANGE THE STAFF AND THEY ARE COMPLETELY LOST AND WHEN YOU MANAGE TO CONTACT THEM THEY DO NOT EVEN KNOW HOW TO GIVE YOU A STATUS OF YOUR UNIT, YOU CANNOT FIND A RESPONSIBLE FOR THE SERVICE AREA OR MANAGEMENT IN GENERAL, THEY DIAGNOSIS OF ONE THING AND LEAVE YOU BAD ABOUT ANOTHER AS IF YOU WERE GOING TO A SHOP ON THE STREET WHAT KIND OF SERVICE THEY PROVIDE PFFF WHAT A TERRIBLE EXPERIENCE

I went on October 7, 2023 at 4:30 pm to ask about the Terrain, a salesperson assisted me in the worst way, lazy to give information, underestimating my purchasing ability and turning his back on me, leaving us talking alone, what a terrible staff The agency has the agency working there, if you can go to another brand, they are very grown up, besides the salesman had the flu

Terrible service, they do not answer calls, I took a vehicle to reconnect the horn and they do not notify you if it is ready or anything, I was left without a vehicle all weekend due to their lack of communication.

Kia Carretera Nacional

One of the slowest mantinnence in town. Stiller the slowest, at least 30 minutes to be attended.

Truth is my Kia soul truck is a great buy, rating is for maintenance. The girl who took care of me, the truth is that she is not so pleasant to deal with, and after I told her that they had not contacted me in time, she stressed that she called me several times on Monday and insisted that the van had been checked and not I had nothing, it seemed to me that he did not believe me, after that they gave me my truck the next day and when they managed to "correct" what was happening they only recharged the battery of the truck and gave it to my mother because I I couldn't go get it that day, it was delivered to me dirty, with mud on the mat (which I don't remember having) and without the key that apparently was lying on the floor of the truck and my mom had to look everywhere for it.

I don't know if they are not coping with the service or what happens but the first time I took it to maintenance there was no problem, they just didn't wash it because it was already late.

Very good service and attention from the staff. They have an area for kids to entertain themselves while they check out the cars. Normally there are promotions or discounts. Don't forget to take the test drive with the vehicle or vehicles that catch your attention.

The appointment system has always been a great area of ​​opportunity since the internet offers you options that the branch does not have. This problem is serious but they do not solve it and they always make excuses.

Sonora Automotríz De Caborca

Excellent attention and high quality customer service

Quality care, beautiful cars. Trust, Security and guarantee

Great place to buy a vehicle as well as its workshop is very good some things fail in the attention of the workshop but moreover it is very good I highly recommend them to buy a car or if you want to do some automotive maintenance service

Excellent, the entire process was very clear and very friendly

Excellent place to buy a Nissan, go with Cristian Islas, a very friendly seller.

Toyota Carretera Nacional

Looking for a Corolla car, I called the agency to check if they had units, they contacted the seller named Iram, who told me that there were 2 units, one of them white in color, which I was interested in, when I decided to move and arrive at the agency, the The white car was already sold and make sure that if you are interested in going to visit them, later when asking about the prices he mentioned stratospheric prices, I expose my bad experience with the sales staff of this agency, the brand I know is very good

Bad service, they don't break down the mtto charges and in the end they do what they want and charge what they want. advisor Enrique Avila

The manager only sells to his friends, and I've tried to buy cars 3 times and there's always some refusal, that if I get a chance I'd better buy it in the United States was the last thing they told me

There are many used cars with low mileage and in good condition.

Always very helpful, excellent treatment of the vehicles

MobilityWorks

Worst customer service ever!!  Nobody knows how to do their job.  I needed a part for my van was supposed to take an hour to put in and 2 days to ship.  Its been 2 weeks and still no part.  The employees have no idea where its at or why its taking so long.   I haven't been able to leave my house to go to work, get groceries, or anything else.  None of the employees know anything about where the part is.

Absolutely the worst place!  Left a message with questions about our van. After 2weeks, my husband called. Assured they would get info and get back to us. NOTHING for another 2 weeks. When we called again, he kept apologizing and said his supervisor would call us the next day. Again, NOTHING. Needless to say, we went elsewhere and in 4 days our van is now there and lift is being installed.  Would NEVER recommend this place.

My mother was overcharged at this place! It was not explained to her that if they estimated it would take 3hrs to work on and it only took 1hr she would still have to pay for 3hrs! Makes no sense to me.  Our mechanic charges for how long he actually works on a vehicle.  My mom didn't see many options locally to work on handicapped vehicles so I'm guessing that's why this place works like this.

This Company's Service department is HIGHLY unprofessional.  The man who works on the vehicles is rude and flippant.  We stopped using their services years ago because of his lack of professionalism.  Now three years later, we have decided to give them another try.  Per the service department's request, we had a Driver spend three hours with the vehicle so they could diagnose it (as we were told they had no room to keep it and look at it at their leisure).  They assured the Driver, they would call the Office with a Diagnosis and price, this was June 23rd.  It was not until July  11th, after NUMEROUS phone calls, that I had an answer.  They were waiting for parts.  Parts for what? We never gave authorization to order parts, and had no idea what was needed to repair our vehicle!!  Someone called last week to schedule for this Monday for the vehicle to be repaired.  Again, I had to inquire about what was being repaired.  We dropped the van off.  It is now Wednesday, and no call, and no answer when calling the service department.  Geographically, this is the closest company to service our wheelchair vehicles.  I am considering going somewhere else no matter how far it is.  If you want good service from this company, you have to be vigilant!!

Most unprofessional company  I’ve ever tried to do business with  They fabricate  requirements to drive up costs. If you didn’t know better they would take advantage of you.  I sure they do it constantly. SHADY business practices   Stay away !!

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