AUTOMOTRIZ SAN ANGEL, S.A. Volkswagen

Good service overall, for purchasing and for mechanical mileage services.

Of course, sometimes they are very insistent on the issue of extra services.

The prices are standard but with the VW brand guarantee.

The staff in general takes good care of you and is efficient.

Puff, what a bad experience.
I was looking for a car for a while and I can confidently say that there wasn't a single dealer that made me feel so uncomfortable.
Their pseudo salespeople are the worst I have ever seen. I don't know if it's that rumor that haunts luxury places that “customers want to be treated badly” or I don't know what happened.

Upon entering the agency we are greeted by a fairly normal receptionist, no complaints there. From there it asks us to wait for a salesperson to assist us. We waited a few minutes before a woman with a “what a fool” look approached us. It seemed like they made an effort to disinterest us in the brand and the purchasing process.

He offered me a truck that I didn't want, when he gave the characteristics of what he had seen, he pretended that he didn't know and he did his best to continue offering vehicles well above the budget that I had shared with him, as if to say "it won't be enough for you" when Reviewing the catalog with bad calm, there was more than one interesting and budget proposal that did everything not to mention and even then not to give more details.

Even after showing interest in a vehicle with a cost a little above the mentioned budget, he began to talk to me about his leasing model and, as always, selling pure advantages. It was enough to ask a couple of questions to realize once again that the name of the game was “you pay high or you leave.” Well, I opted for the second.

I ended up crossing the street going to the Nissan across the street. I was assisted by a very good salesperson who was eager to assist us, answer questions and teach us. I ended up shopping there too.

Very bad VW. I can already imagine how many clients you lose because of disinterested, apathetic workers who want to “help themselves” not “help.”

I imagine this isn't everywhere, nor are all VW sellers, but that's what happened to me.

Yes, and the saleswoman also stopped sending information and didn't send anything.

But hey, I'm happy with Nissan and I probably won't be interested in a VW again.

As always in spare parts, leaving the customer waiting until they feel like serving.

First class service.

-Affordable prices on oil changes (I asked the service manager something)

-The only place in CdMx that I recommend for service to DSG automatic boxes!

Nothing recommendable, the service is getting worse every day, I haven't been able to get windshield wipers for a Cross Fox in 2 years and today they didn't even want to move the cars to leave the dealership and fix my car with the accident, we don't even talk and forget that the manager attends to them.

Volkswagen Z Motors de México

Take your precautions, all verbal agreements try to leave support in writing, they tend to deny the same. Hoping they don't come to present problems like mine, I would recommend paying attention or attending another branch, remembering that lack of honesty leads to situations where in other cases they will do the impossible not to take responsibility.

Ford Lomas Automotriz

Great Service and attention by all the staff and specially Mr Tehran my service advisior

Have to give more follow up to the clients

I treat the customer in spare parts disgustingly for 10 minutes and they don't answer since they left the person who answers the phone and ignores me, I better leave and go to the one in Interlomas

Honda Cuajimalpa

Everything was excellent, they treated us very well, they provided us with all the information and clarified all our doubts, especially I thank Olga, an excellent salesperson.

Very good attention from your staff and excellent communication to make the sale

Good service although the person I went to look for never called me back

I do not recommend it, do not waste your time, especially with the advisor Javier Huerta, I left him a section for a car and he only wasted my time, he never sent me the quote, nor the information that I asked him about the vehicle, he stopped talking to me and he never did it, which seems rude to me, he agreed to reimburse me to my account and a week later he told me that it would always be in cash, it only made me waste time, that man does not seem willing to work, nor is he interested For the client, he wants you to do his job, be careful with him.

Ford Lomas

Kia Santa Fe

They have great service  great to find what you are looking for

Perfect place to buy a car! Super professional!

Volkswagen E motion Coyoacán

Nice staff attention and timing. However, they never clean properly the car when serviced... that's not good at all because the bill is not that cheap.

Nice people working over there and good prices!!

Ford Andrade La Viga Seminuevos

Marvelous nice costumers service❤❤❤❤❤❤💯

Rats, they are supposed to have changed the gearbox bolt on my car, and 3 months later it fails again, I take it to another workshop and they show me the same bolt that was damaged, only superimposed. Ch a s p m

The service is excellent, to date they have always optimally complied with the service to my car.

Terrible service. In new cars. It seemed like they were doing you a favor to serve you.

I arrived and no one helped me, there were few cars and almost no Fords.

ANDRADE Ford

I took my truck to a button shop repair, but they are not very careful when carrying out repairs since they damaged other parts. If you are demanding and pay attention to detail, this agency is not for you. Additionally, when they delivered my truck to me they lost a mat since They put it in another unit of another client, the advisor's attention is very regular, neither good nor bad, he just does his job and nothing more, I would not return to this agency at all. If you are like me, I recommend that you go to Ford Dinastía Interlomas, it may be a little far but it will be worth it.

Excellent service and speed. Clean facilities and lots of order. They do not accept payment with American Express. I really liked their service and the improvements they have made are immediately felt.

EXCELLENT ATTENTION. SEEK JOB, FOR YOUR ADVICE...

I had never purchased a Ford, it is the first time, I still cannot give a valid opinion but regarding the treatment at the agency I can tell you that it was the best experience I have ever had.
Excellent service

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