Centro de Servicio TSM Toyota Universidad GABRIEL MANCERA

Super good 👍. I have brought my car on other occasions but they continue to pleasantly surprise me. Very friendly staff from the moment they receive you, comfortable facilities, they offer you coffee, water or soda and in the morning even a little roll for the cold.
The box to pay has already improved a lot. And my adviser explained everything well. They offered me additional services but I didn't want them. But all very well, very right in their actions.
I like that they remind me by Wats when it's my next appointment and I do it by Wats super easy.
I can only congratulate you!!!
Keep it up and don't let your guard down

I still have my doubts.
I went because apart from the corresponding service, I WAS INFORMED, BECAUSE THE SELLERS OR AGENCY NEVER CALLED ME, about a recall review that my model had.
The fact is that it took several days, seeing opinions from other users who have the same vehicle, note that said review only takes hours.
Why did it take so many days with my vehicle?
Mystery.
I hope they haven't danced a piece for me because there yes, I'm going to even sue the doorman of the place.

Very good service. The advisors are friendly and have a positive attitude. They always leave my car like new.

Very good, I arrived early for my appointment and they accepted me without problem, they did major service and did not come out with additional things like missing pads or something else, since I knew that the pads were good.
Attentive and they delivered to me before the time they told me.
I will take it again to the next service

Cresta Iztapalapa

Good afternoon, I want to thank you very much for the attention given to obtain my crafter from Rocio Solalinde. Thank you very much for excellent attention from beginning to delivery.
Thank you

Excellent treatment by the seller Narciso Domínguez Quintero, he always assisted me with pleasure, he took me all the way to choose my truck that I had dreamed of. Happy to have the vehicle that meets all my expectations, thank you very much Narciso. I am happy with my truck

Excellent attention from José; Punctuality and follow-up at all times of the different procedures with precise advice

KIA DIVISION DEL NORTE

TERRIBLE SERVICE, today I went to request information and the advisor Santiago gave me terrible attention, they should train their advisors to provide quality care.
This agency is not recommended at all 👎
The only one who behaved up to the standard and warmth of service was the parking lot man.

Terrible TERRIBLE, customer service I am very upset Juan Huerta who was only going to give me some plates made me wait more than an hour and when I asked no one gave me a reason, until they told me “he went to eat” I feel a lack of enormous respect.
I left the place upset, then this Mr. Juan Huerta wrote to me to say that he had not been given the green light to deliver the plates, but why didn't he mention it before going to eat? It really feels disrespectful to leave me there wasting my time, the cleaning lady served me better than everyone sitting there in front of their computer.
Terrible service from all Kia staff.

First and last time I do service at this branch (it has been 3 years) and the staff is very friendly and they tell me that everything is excellent, but it turns out that after two weeks my pads start to fail and they needed change, I would have thought that they must have noticed this in the service, which made me think that they really didn't even do the review

They performed the 80 thousand kilometer service, the car had no problems in the alignment since I arrived from Cuernavaca directly to the agency, the car felt very good about the alignment, they informed me that I had to do the alignment and balancing, and that The right front tire had a nail, which I did not authorize because the car felt good and they checked the tires and none of them had nails, the problem comes from taking the car from the dealership and the car feels bad about the alignment, in my opinion something They moved and affected him, which is a shame because he was satisfied with the agency, but I already realized the effects they cause, be careful with what they report and authorize

I paid for a service at the recommended agency (security of the external parts of the car) $5,000 the day I received it. They cannot show you what they did because according to them it is a very fine job that is done with a mesh that is sealed once the They mount headlights etc. on fascias. A few days later I suffered an accident on the highway and when I reported it to the agency they sent me evidence of everything that was damaged and surprise! There was no such work, they even confirmed that such work had never been done on the rest of the car.

Volkswagen Cresta del Valle

Good service provided by the personnel. And they can call you to remind you for your next car maintenance service,  quite important.

Honda Universidad Nuevos y Seminuevos

Be careful in this agency, if you want to buy a pre-owned car, since they change the prices to those published on their page and they only tell you that the prices went up, since they have a family to support and that is why the change.

Since the sellers comment, that the agency does not leave them a good profit commission and for this reason they raise the prices, so that their sale and effort are worth it.

That is why I recommend that you better buy from another agency and car brand.

Alicia Cortez was an excellent seller. I’m really happy with my HRV 😄 and the service I received.

One of the biggest dealerships I've seen around. Quite nice

Nice Honda showroom, lots of vehicles you can review, and get on. The salesperson that attended us wasn't very good, tho.

Toyota

In This place they Don't solve troubles they have a terrible attention i Don't recomende this place

Very attentive staff. Immediate test drive with a  valid license.

The atention is great and services are worth it

FORD GIMSA LOS REYES

MG MOTOR MEXICO

They delivered a new truck to me in 12 days, which came out defective. It has been to the Polanco workshop on 3 occasions and it is now that no one has resolved anything for me. IT IS A SHAME

Do not buy this brand of car, my ZS truck has been in the workshop for two months with no delivery date due to a manufacturing defect. TERRIBLE CARS, TERRIBLE AFTER-SALES SERVICE, TERRIBLE PARTS SERVICE.

Ford Quality Care

Comfortable stay to wait for your vehicle, coffee, cookies, water, cafeteria area

Terrible attention in the service area from the executives...
The mechanics and general staff are very good.

Good attention and they comply with the services at the indicated time

Asociacion Nacional De Concesionarios Volkswagen

Excellent facilities, very comfortable meeting rooms. Clean bathrooms and friendly staff. It's not clear to me what they do here but I can attest that it is a pleasant place to be.

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