Stellantis Tlaxcala

City Store Condesa

NISSAN ZARAGOZA

They need to improve their service, went to buy a car witch should have been a fun esperiexpe but it wasn't so, instead the sales rep did not provide the correct information about the sale did not provide a test drive and after giving the entire down payment the car was not giving to me on the day we agreed on two weeks later and still haven't got my car now they changed the financial process by telling that they need 50% of the down payment something we did not agreed on at all I seriuoser don't recommend that you do not buy a car here they are a bunch of theifs and like to take advantage of people. Do Not Trust Them

Ford Andrade Zaragoza

Apparently has improved the service. The only Ford dealership on the east side on Zaragoza Avenue

Adriana took great care of me, everyone at the agency is very friendly. So much so that I returned a year later and I can say that they maintained the level of attention and service.

Good service and attention, very punctual and professional in the service, they explain in detail the work to be carried out, its spare parts and the execution times, a recommended site, I would complete the service by sending photographs of the progress of each of the works to the client in real time, if requested, recommended site.

Ventas Ford Andrade Zaragoza

I visited the agency and David helped me, despite not having been with the brand for long as he himself said, he treated me excellently, honestly and always attentive to my purchase.

Excellent service from the sales staff, they give good advice regarding the most suitable model, good facilities and an excellent location of the establishment.

Terrible for review. I do not recommend, they only look for their commission and not fix your problem in an honest way

Alden Countess Ford

Excelente service and prices in the used department.

I always took my car there with complete confidence with my eyes closed. But this last time I encountered dishonest people. I asked how much the service answered for 80 thousand and they told me 5,649 pesos. It was very expensive but I figured it was because of the mileage.
When paying, they gave me my billing sheet and I saw that the price of the service was 2,800 pesos and the remaining amount was for an extra “executive” service.
The service staff before had offered it to me, and I had always said no.
It basically consists of selling you additives.
This new staff did it without giving me the option.
This is the last time I take my car to that agency.

Grupo Alden

The workshop service sucks, they are terrible at customer service. For a service they made me wait more than 3 hours, just to deliver the car and another time I took it to change the brake sensor and it ended up completely breaking down. Terrible service, never take your car to that workshop.

Be careful, do not buy here, they sell cars with stolen and remarked reports, the worst thing is they are not responsible for the damage they cause you.

You have to be careful with this group, they mark cars and sell them with a theft report, they tell the customer that everything is in order and it turns out that later it turns out that it is stolen and they are not responsible

Be careful! This group sells stolen cars, with fake serial numbers.
See the case "Highlighting Agency, Ineptitude or Crime?" from #FraudeameLaNave. The guy who bought the car ended up in prison because of the agency owned by this group and the agency wanted to give him pittance.

Lincoln PASA Condesa

Very bad service, the reception of the units was super bad, they did not give us the details of the mileage or any information, they did not send the order via WhatsApp when indicated, I had to go personally so that the executive Arturo Orozco who is not from Lincoln but from Ford will send me the order, the photos do not come as the agency normally does and now they want to charge me for a review that they did not do. I will file my corresponding complaint for the service

Excellent experience. The maintenance of the 30K was very fast and of high quality. The best thing was the valet service, they returned the car home at the agreed time.

High service in its price and on top of bad service, they left my battery dirty and full of sulfuric acid which is corrosive and they do not take the
Hassle of cleaning it

Terrible technical service and personal attention. Bad experience buying Lincoln, I will never buy Ford and Lincoln again. return to Audi

Excellent service and attention.
They provide very detailed advice and seek solutions to any eventuality.
Premium products for demanding people.
I especially recommend this dealership and Miguel Espinoza.

FORD Interlomas

Excellent treatment and personalized attention, an unparalleled experience, thank you Ford Interlomas for my upload of extras and the delivery bonus,

Very attentive and very helpful, I recommend them to purchase a Ford car, they have almost all models and you can choose the one you like, request your test drive and they will gladly give it to you so you can see if the model you are looking for is like it. the one you drive, I highly recommend them as well as the service so that you can take your Ford and have the security that they will change the original parts.

The attention is incredible, the advisors are very trained. Ask for Carmen Montiel, we went to see a truck and we went out buying it thanks to her attention and knowledge about the car, a great experience!

Wonderful agency!!! They treated us amazing!!! Carmen Montiel great service and warmth!! I highly recommend them, we are happy with an incredible Bronco!!!

Excellent attention!
Carmen did everything possible to give it to me as soon as possible, she is trustworthy! Many thanks for everything!

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