BBVA Bancomer Home Office

Bad service, too slow and there is favoritism. Bankers serve people without a shift.
2 hours waiting for attention.

The receptionists do not ask if you have a bank account and therefore they give you appointments that will be the last to be attended to.

I am distressed by a situation that they are helping me to resolve and I was very calm, first God, everything goes well, the attention was very efficient and the attention gave me a lot of security, thank you

Terrible service.
They leave you waiting, I had 30 minutes waiting for my turn and two people arrived after me and they passed them as soon as they arrived and I had already been waiting for a while. It is a lack of respect

I only use this branch because of its many ATMs but parking is a little difficult if you go on November 20

BBVA Bancomer Headquarters

Very slow ... but good customer service ... I hope they improve in that aspect and not make you wait for your turn just for a movement

Technology is great, service to client is awful. Wait times are 2+ hours.

We have 2 hours waiting for an executive to attend to my husband who has a motor disability and I don't know how many times the executives do who do not attend and there are few clients. A lady arrived about 10 minutes ago and they transferred her to an executive without a coupon, the truth is I am very upset because they are not doing us any favors

Atm/Cajero BBVA

Soriana Híper 20 de Noviembre

A ghetto place. Completely old and ugly. Bathrooms would make you vomit. Long lines as if prices were really cheap as they are at the local markets. I truly wonder whether it could be even worse or not.

It's the oldest supermarket in the city, it's not the prettiest but the prices are acceptable and you can take any bus or taxi to and from the store

Love the store. I always find what I need!

You can almost find anything you need here. Most items are priced cheaper than anywhere else.

really crouded but it has a nice an efficient staff

ATM BBVA

I like that they are always in service and there are many of them in various places, it is more practical and faster

Banco BBVA

Absolute rip off and fraud for foreign card holders. It gave me two options, one in pesos at an abysmal exchange rate and one in USD. I clicked USD option which was a fair market value exchange rate and it automatically converted at the poor exchange rate of 18 pesos per USD. It basically stole 500 pesos from me. Never ever again will I use this ATM or bank that tries to rip people off.

I left my card at the ATM, I went the next day to get it back and they had destroyed it. And they blamed me for not going earlier. They put me in a very big bind. They ruined my trip.

Two days without two ATMs you practice some people so come eager to wait, encouragement

There are good services and friendly staff, the place is clean, only during the fortnight is the service very slow

Bank that due to its exact location in the Center of the City of Durango, Dgo. Mostly there are always many people carrying out various procedures, but also. It is one of the Branches with the largest number of Electronic ATMs as well as available windows, which reduces the waiting time at said Branch.

BBVA Bancomer

This B will allow their customers to freeze in the rain rather than to allow them to enter the bank.. The people here are rude, deceiving, and should be investigated by the U.S. Department of States.

Terrible service, they don't attend to you in the shift you arrive, if you don't have a card, they leave you at the end, it took me 50 minutes to go to the window

I'm not much for leaving bad comments. But in this case I have no choice. It really is a shame of a branch and a bank. 2 hours of waiting to go to windows to deposit a check. The wait is incredible especially with the fact that I didn't have any ATM working for over a week. If I could give it fewer stars I would but I don't know I can 😏

If you are going to arrive and want to speak with a service agent you will have to wait two to four hours as the lines look like you see in the photos just to speak with a service agent. Terrible customer service here, no way does anyone listen to me. The service agents look like they are busy talking to each other but they never give the customer that attention.

Shell

The gas they sell here is legit.  Very flammable.

The woman is very rude. She over charged me On two separate occations.  Ringing up things twice. Also did the same thing to my fiance & neighbor. Some of the snacks are kind of old to.

Pumps are faster than some other stations around here.  I just will never purchase anything from the store.

Coffee was in those carafes and was Luke warm.  The filth on the counters was disturbing.  Doesn't look like a sanitizing cloth (or anything) has been used to wipe down the walls and backslash since the gas station was renovated.

Please take some pride and clean this place.

Such friendly ownership and staff. Great prices, Extremely convenient.

Why do people take the time to review a gas station? The counters were dirty? Are you coming here to eat? No. Get gas, get a soda and leave. Jesus.

CHEDRAUI DURANGO EL REFUGIO

You can find most products here and they have two days of veggies and fruits offers

Nice place to shop for groceries. Disgustingly dirty restrooms though

Great variety of products, such as groceries, dairies, bakery, and so on.

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