Banco BBVA

3 hours to authorize the cashing of 2 checks. Time is short for wstw type of situations

The service in very agile boxes, with the executives another story, only one person attending which generates a great bottleneck. After 50 minutes and still waiting. On other occasions I have heard that executives return to people because they are told that it will take up to 2 hours to process them. If they know that there are procedures that take so long, they should enable more account executives.

Terrible attention, slow service, taking excessively longer than normal. The worst BBVA in the city.

Terrible attention and bad attitude of the workers.

They treated me VERY BAD, it's a shame that they treat you rudely when you're a customer!!! And the director was too rude, it's really a shame that they are "executives" with lousy education, I canceled my account there and I don't recommend them, too low customer service!

The waiting time to be served is very short, the presentation and customer service is excellent, the atmosphere and air conditioning is also excellent, they have preventive measures for covid

Soriana Hiper Suc. The triangle

I like to shop here when i'm in the area it is a big place but it has a welcoming environment it has friendly and professional employees and we usually find everything we want or need.

Best offers and loyalty program. The only issue is the staff. They have 3 cashier in the rush hour and the waiting time in the lane for pay is so long

Nice place they have a good and cheap optica in there that i bought my eye glasses at. I like the different stores inside the store.

Slow people, didn't know where items were,  although a language barrier was in place. Pretty amazing to be able to buy car tires.

Hi prices. not very much staff. But big parking lot

BBVA Bancomer Headquarters

Terrible service, and ridiculous waiting times, the people who work there are not prepared, everyone gives you a different version and in the end they tell you to use the application to talk to an advisor, when they finally answer you at the 800 number They say that they can't do anything over the phone that you have to go to a branch. They just mess around with each other and no one solves you.

We came to open a specific account and the service was very friendly only for the banker to give us the account she wanted to give us and in response we returned to correct the problem but they did not want to solve it because the banker was on vacation and they also asked us evidence of why we wanted to make changes so they didn't give us the attention we need and they are only causing us problems because of the type of bill they provided us with and it is frustrating that you ask to speak to the manager and they deny you saying that they are busy and they don't He can serve you because he does not serve clients.

There is a lack of staff because there is only one at the entrance

Very friendly attention at Reception and channeling.
Long waiting time to collect IMSS disability.

BBVA Bancomer Civic Center

The worst system in terms of shifts.
When older adults arrive to collect their pension. Obviously and it is highly agreed that they have preference in their turns.
But 3 hours to attend to an account holder shift?
The balance in the shifts is what they urgently need to fix.

It is a good bank, but I think they reduced too many cash registers, I know that electronic transfers are important but many people continue to accumulate in the bank. P.S. More boxes.

Good attention always.
The only thing is that sometimes you have to wait a long time.

Excellent customer service, they follow all hygiene regulations, their executives are very accessible with a good attitude, I processed a debit card and it was very fast, you didn't take long, in general I loved it.

Shell

The first gas station that the lady tells me I do not sell gas, not even some water for my children who were thirsty due to the immense heat that it is until their burrito was finished ... what a horrible service I do not recommend it gave me a lot of courage since my babies were very hot and thirsty😡😡😡😡😡😡

This is a good gas station in La Quinta CA. If you have a rewards to use it. If you don’t  have any rewards then go somewhere else. Cause its  a bit quite pricey. Mainly we use this shell station because of the points that we have and make a good deal for us!
The stuff was good and friendly  they gave us free Air on one of our tire that need to have more Air.  It’s easy to come and fuel your car.
Amazing location, and every body can stop by and get gas onto your car!

Im gonna base my review on not only how helpful and awesome the cashier maria was but also on the fact on how clean the store and restroom is. Honestly. Bathroom was impeccable. As clean as it could be. No one likes walking into a public restroom with pee on the seat and tp all over the floor. This bathroom was just super clean. Lol Maria is on top of things over at this shell for sure. 👍🏼

Last year car crashed into front of store and it's still not fixed only thing you can buy is gas beer and soda nothing else

Gas prices are good but I feel the gas didnt give the same mileage as other gas stations

How they like to waste time... They sent me to executives for a problem with my account, when I ARRIVED they told me that the waiting time was 15 minutes. FOR TWO HOURS they kept me sitting, I asked if I was far away and they only told me that they were almost there, while the executives laughed and laughed. Awful.

Good branch, it just needs more machine to withdraw the money because it fills up with people very quickly and you have to wait in line

Very annoying since they take hours to assist you and they don't want to help you ASER the procedure. I come for a link card I have been carrying all week and they can give it online like before. Today I am going to hemodialysis and I won't go because of their fault. They told me that I have to wait, I feel upset because I am a person with a disability and with their inattitude and no initiative, it is worth clarifying that I am a person with a disability.

BBVA Anahuac

I just make deposits to pay a debt, but the staff is willing and knowledgeable.

Bad service bad service i will not recommend to nobody this bank.

Too big of a row most of the time, totally needs another couple of ATM machines.

The staff works very well, the deficiency is that the demand is great and young people cannot cope. It is advisable to make a bigger bank with more staff.

The language of the Cashiers is really obscene, they talk to each other about common nonsense and vulgarities, they are worse off than if they worked in a Greengrocer's Store. Much lack of professionalism

Thank you so much for the great service to our bikes. Went on a full day biking and we had a few low and flat tires. Rudy was simply the most amazing man you could ever meet. Great knowledge and never gave up with suggestions for us. We went on our way and made it back safe and sound after repairs were completed. 40k bike trip which could have been a disaster turned into a great day. Thank you Rudy… Regards, John, Sandy, Paul and Ann-  Cheers!

10/10 experience. I brought my 2012 Audi here for an EVAP - related check engine light after over a year of chasing the issue. Multiple “authorized” shops in the desert, and the Audi dealership in rancho mirage were unable to source the problem. The team here found the issue same-day, and has the problem resolved within 2 days. No one tried to up-sell us on other services, or give us the run-around on the work.

The team here is transparent, trustable, and professional throughout the whole experience. I will be brining all my business here going forward.

Rudy, the service manager was a pleasure to work with. Thanks guys!

It is a decent place, with no issues, usually no line, and with few exceptions, they are quick.

This place wants your money.....The man who worked there at the smog check told me that they couldn't pass it because something was wrong with my motor leaking gas. Wanted to charge me $115 for a diagnostic and didn't know exactly what was the issue. Told them I'll take my car to the mechanic. After that, I took my car to two places, and they said there is nothing wrong with my car and PASSED the smog check with no repairs needed. Please be careful... some places just want your money and will make something out of nothing.

Good gas BUT if you are going to have your vehicle worked on at this location be prepared to pay a lot . This place charges a lot for mechanical work , even on my truck that is a 2006 .

Says they are open 24 hrs, but they are not. Charge $15 to park overnight. If your going to charge a truck to park all night you better stay open so we have access to bathrooms and coffee/food. I will never stop here again

Clean store, restrooms, is only positive thing that I only say about this Gas station. Today, my car broke down at the pump after paying for gas, buying a snacks and patronizing the next door subway. I told the attendant about what happened and explained that I will get my car towed. I waited for 3.5 hours and through it all, I kept the attendant in the know about the status and updates on my tow which was with AAA. I already felt bad for holding up one of the pumps due to my vehicle not wanting to start. About 30 mins before my tow arrived, I'm assuming the owner of the gas station and another attendant approach me to inquire about the status. I simply explained the situation and my efforts to remedy the inconvenience. They both were very rude, unprofessional,  condenseding and very aggressive with me. The owner(assuming)  then threatened to have my car towed in 30 mins if it wasn't moved. I understand his perspective, but at the same time, you have to know how to talk to people. Him and his attendant were very disrespectful, and it took everything in me to hold my composure... luckily, my roadside service came 20 mins later, I got loaded and was off back home safe. Horrible personal experience at this establishment. Don't break down ever at this place, Go to the T/A across the road or truck stop on the opposite side of the interstate. Stay safe out there people...!

4 yr old need to use the bathroom. There was no other gas station close by. We took our chance with this smaller gas station and were pleasantly surprised. It was so clean! Attendant was actively mopping and the whole place was much nicer than expected. Thanks for saving us in a pinch! You guys do a great job!!

I’ve been traveling cross country for 3 weeks now and was pleasantly surprised to find one of the nicest gas stations in small town Georgia. Extremely clean, clerk was friendly and they had a great selection of snacks and essentials + a lil farmers stand outside with local peaches. Will definitely try to stop here whenever I’m passing through again.

While the bathroom was a bit small, it was spotlessly clean, as was the rest of the store. It's rare to walk into a convenient store and the first thing you notice is not only does it look clean, it actually smells clean. No incense burning, no nasty spills on floors, this place was spotless! Very neat with products organized and very neatly arranged. Super friendly attendant and even though they were understaffed, one would never know it by the appearance of store and attitude of staff. Kudos!

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