Banco BBVA

The person at the entrance who is in a wheelchair is a very rude person, a despot and a clown, the service is terrible, there is no organization

Many ATMs and excellent service, I processed a card online for a long time and I just went to pick it up, there was no problem or long waiting time, I am quite satisfied with the product, especially because of the mobile application, I manage everything there without having to go to branch, I highly recommend it.

Terrible service, a line of almost 2 hours to change a check, very bad attitude of the staff, really slow attention

Because you cannot make payments for government agencies on Saturday, it is the only day I can

Pros and cons long time little space for the number of those who serve Saturday type we all want speed and there is no empathy no matter how much the guys try to cover several clients at the same time they need more computer equipment and space

BBVA clones my card twice IN 6 weeks
The first for 2000 the second 3 weeks later for $400
They just called me from a phone in Chih
Telling me ALL my information
For supposedly a platinum card
I mean
DO THEY GIVE MY DATA TO ANYONE?
For what reason have they cloned me twice?

They should set their schedules correctly, I arrived with half an hour left and they just signal that they have already closed, so do they close at 5 or do they leave at 5? It's different, I understand that they are employees like me and everyone else and we have schedules BUT it's as simple as saying that they close at 4:30 pm and that's it! Or if they should close doors at 5 and stay afterwards to do their closing things because they are stealing time from the company, time that THEY ARE PAID FOR.

The Director of the Saucito branch in Chihuahua, Chihuahua, I don't have her name because she refused to give it to me, she let people in who were clearly her acquaintances, there was a waiting line of 6 people who had been waiting for 1 hour. When we said something about it to the person in charge at the entrance, they told us that she could attend in any order she wanted. Then, when several people approached her to complain, she told us that she could bring in whoever she wanted and no way, that it didn't matter how long the rest of us were waiting. All this while the director with her two guests laughed at the 3 people who came to complain. These types of people cannot and should not be in charge of a renowned institution such as BBVA Bancomer. I have a photo that I took of them, just out of respect I do not upload it to the platform, but I am waiting for some type of response so I can send the evidence.

They should have set their schedules correctly, I arrived 5 minutes before 4 and the branch was already closed, since they have published the schedule until 5.

Atm/Cajero BBVA Suc Saucito 21011

Access to the bank, where the ATMs are, are jammed with people, they do not observe biosecurity measures, the excuse is that those who go to the bank are keeping their distance, but those who enter the ATM are not, therefore it is EXACTLY what even if they don't do anything. The guard told me that it was the responsibility of those who enter the ATM, so those who go to the bank, who are keeping their distance, what is their fault that the Bancomer employees do not do their job correctly?

The staff does not support you or inform you about anything, there are 6 ATMs, only 2 are working, I went to make a payment and they told me to do it in practice, I stood in line for 25 minutes because not all of them were working and there were older people making payments and no one supported them , the pilot did not accept my payment and I wanted to do it at the counter and they did not want to give me a number

Atm/Cajero BBVA

Atm Bbva

Soriana Híper - Niños Heroes

Good store almost like walmart supercenter but cheaper.

Everything available, but not that clean.

Wide variety of producers, from food to clothing and electronics.
At the time of writing this review, winter clothing is available from 20 to 70% off.

After receiving a terrible experience at the Plaza Monarca branch, I went to this branch, the customer service lady was very kind and gentle as well as very good service.

HORRIBLE EXPERIENCE IN THAT BRANCH, BAD TREATMENT BY THE STAFF AND THEY DO NOT SOLVE YOUR PROBLEMS, I went 3 times for different problems and in no situation did they solve anything for me. I had to go to other branches.

Good facilities, the problem is the customer service, which is incredibly poor.

It says it is open on Saturdays and it is not true.

The place says it is open on Saturdays until 2:30 and is closed all day

It has a large number of ATMs to carry out stock market movements.

BBVA Centro Pyme

Terrible service. The only good thing is the disabled boy who greets you when you arrive and very kindly helps you. Otherwise the executives have no education, they treat you as if you were different from them. They need to review the quality of their people. And besides, they don't give you accurate answers.

It is a good bank, but the podium is always "broken", which is why they do not take turns and it makes their queuing system very inefficient, and it takes you a long time to make your movements

A bad service takes more than 1 hour in a line of 3 people, they serve people who arrive without respecting the turn of others and the time, apart from having dioquiz people instead of placing them in a fixed place to speed up the waiting time

Before they had a better service to their customers today it is superficial

ATM / CASHIER BANCOMER SUC independence

Terrible service, their shift system does not work, people enter without queuing and jumping over the others who are waiting, and the very rude ladies who serve get angry when I tell them what is happening

There are 3 ATMs to deposit and pay in cash, plus 5 ATMs to withdraw cash and pay by card

Mejores servicios Atm

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