Soriana Hiper Universidad

Didn't like security guard following me. I don't t need to steal have money.rude customer service

There is no Taxis around to help when you dont have a ride.

Atm/Cajero BBVA Suc Chihuahua 2000

It says Chihuahua 2000 but the location sends me to the center

ATM / CASHIER BANCOMER SUC PLAZA VICTORIA

6 checkouts and only one serving, and the executives almost drinking coffee in their cubicle and the waiting lines for kilometers 🫠

The service is deplorable now with the contingency!! Few cashiers and disorganization of the guard and the executives. More than an hour just to be able to enter the bank : /

Banco BBVA

They have 3 practices and none of them are good for deposit, after they stay for several minutes saying wait a moment they say they are not available, terrible service.

The branch is still small for the place, the procedures can be carried out soon, but sometimes there are executives who are wasting their time, and that burdens the work of others.

It is always saturated, the truth is that one thinks about going to this bank, the good thing is that they help you, if possible, to carry out the operation at the ATM. But they always lack staff at checkouts, I don't understand, banks are very large companies... How is it possible that they don't have enough staff to serve their customers? It seems that it is a motto of the banks to make you wait 40 minutes there, good parking otherwise.

It is urgent that you support me, today December 6 at 3.45 pm an ATM stole (literally) 5600 pesos from me. When trying to make a deposit, he kept the money without giving a receipt or reflecting it in the account. HELP on Google the branch appears closed

Atm/Cajero BBVA

Open very early. 6:30 am and everything ok. Only the ATM area because the bank opens it until 8:30 am it seems. Today I give it 5 stars because although they charge a fee for withdrawing cash with a card from another bank, it got me out of trouble. 👍🏽

Terrible service, you only have one digital ATM for deposits and it often fails, and I have already seen seven ATMs make no deposits "because the system does not allow deposits" and magically if a manager arrives the system accepts smaller deposits. Since they depend on this only digital ATM it is a lousy service.

The person who was at the entrance (on a Tuesday at 2:30) was super helpful, helping everyone and making the procedures for the clients more dynamic, very nice and friendly, my respects (and thanks) to her. I went to process a new account and he guided me through the entire procedure. And the cashiers were also getting the job done quickly. They have good parking, although not as many ATMs or tills. But knowing how to choose a time you get in and out quickly.

The building is well designed, it has attentive people, they are complying with the contingency measures, it has an elevator for people who need it

Mak service employees are very short on paying attention to customer needs

Literally terrible service, I don't recommend it

I can't give it 1 star because it is a convenient location for an ATM but the attention given by the executives is terrible. They're not rude, at least, but they don't tell you how to use their products. You go to take out health insurance and they don't tell you how to use it... then you go around going to private doctors (because you think they cover them) and it turns out that they didn't explain to you that you have to add your immediate family members to the insurance. policy at the time of contracting! So all those expenses, doctors, medicines, studies, you don't recover them because they don't explain them well!!

Tell me, are we in a country where we all know how to use financial services?? Are we taught how to use health insurance in school? Of course not!!!! The sellers of these services are on the FRONT LINE to combat financial ignorance in our country but in this branch they have an apathy that instead of being part of the solution they are part of the problem!!!!!!!

Terrible branch, extremely slow employees, more than two hours of waiting to be with an executive, apart from the person who organizes the line is good for two things and for the same, I recommend you go to another branch if you can or to another bank!! !!!!
In addition, they do not organize their meal times, they leave when they feel like it and leave the client who has been in training for 2 hours to wait even longer

The slowest and rudest employees that I have ever had, more than two hours formed because they decided if someone who had just arrived entered before!

The worst branch I have ever known... Terrible ones and again... I requested a change of branch and they can't even do that...

ATM / CASHIER BANCOMER SUC UNIVERSITY

I was assisted by a young man in an electric wheelchair. I want to congratulate him and the people who make it possible to provide the opportunity to integrate into productive life. CONGRATULATIONS!!!!

A customer service advisor serves reluctantly, she does not solve your problems unlike other branches, she was the only one who was assisting on Monday, January 24, 2022 at 11:00 in the morning, I asked her for an account statement urgent since I am not from Chihuahua capital and date to deliver that necessary document for a company that was receiving paperwork to hire me and did not want to print it because I have Bancamovil, the cell phone where I had the Bancamovil was out of the city, that's why I went to the bank and even though I explained to him he did not want to assist me, I am going to file my complaint by phone to see if they do something

A very bad-tempered customer advisor, with colored eyes, who is not forced to work there, I asked her for help with a ballot and she couldn't help me, she forced me elsewhere to print, since I had never had a problem with any another branch and they even told me that it was not necessary, apart from being very rude, I had the experience with another person there and the treatment was much better, I will put my complaint to customer service.

Bad, terrible deal to go check something for two hours and not fix anything. Incompetent staff...

The staff at this bank so far is exceptional, very friendly and efficient, I have never had problems due to poor service.

Good. They only offer you cards at the entrance

A very clean and impeccable facility, apart from the fact that the staff is usually very pleasant and serves with great patience.

Soriana Hiper San Francisco

Bad service!! Smells like a sewer pipe broke so the whole store stinks bad. Prices are real high for China imports.

It's a really empty-feeling supermarket, however I still managed to find the stuff I needed. The service's OK.

The place have a modern decorations, I like it

It's  a sad supermarket.  However we found what we need.

Don Talley maybe it's you that smell bad.

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