Shell

I got 20 cents off gas per gallon with ultimate car wash and they even have an area to bathe your four legged friend 🦮. Plus when you get out of the car wash there is someone to hand dry your car with a towel.. I was glad I found this place..

the people who work in the afternoon shift especially a Latina who never wants to speak Spanish to you I think she is the oldest one there ever has coffee in the machine she never has glasses and when you ask her she gets angry then so she is there go away for you  home..

BEWARE OF THIS CARWASH!!!
First it will not give you a receipt!!!
And then it is very possible for the conveyor to kick you car and get it messed up! Still no word from the manager of the place?!

Y’all should be aware these folks going viral on TikTok for selling expired stuff saw a video today expired food and candy bars for over a year
Y’all be carful from this place

Pumps don't work and the gas attendant doesn't know how to work the pumps nor monitor them correctly from inside. Had to move form one pump to another pump because the pump didn't work and the the other pump didn't work and I prepaid so give me the gas or give me my money back in cash since it's already been take. It's said that I had to call police because they wanted to try to take my money twice after they already messed up on ringing up stuff. And it was last bit of money I had to make it back to where I needed to get to. So horrible and worse gas station experience ever. Work on training more rather than throwing them behind a counter at a gas station.

Don’t go here. Theyre thieves. You’ll get ripped off your money if you pay cash to pump gas. Gave the guy $35 and only gave me $32 and argued with me that I only gave him $30. How was I able to pump $32 if supposedly“I had only given him $30?” Looked at me with a blank face when I went back and lied to my face about how much I gave him!

Not even after 10pm on a weekday and we have to the shell gas entrance doors only, I’m all for getting some exercise but like enter the building from the center like most shells gas stations that don’t have a ice cream store next door inside. Sorry didn’t see that someone was trying to break in glass was broken in tiny pieces but still not broken into wear you could put your hand through if was clear enough from glass, that’s too bad hopefully you can go 24 hours location here would be great for late night Uber drivers looking for a snack some gas and a restroom break. It might also help with avoiding any one wanting to break in if an employee is on property just an idea. This location is pretty close to the airport for back routes coming from the north.

This is a Shell gas station and convenience store on River Road. The store is at the end of a small strip mall. They carry all of the regular items luke coffee, beer and snacks. The gas pumps are modern and easy to use. The staff was friendly during my last vusit.

I don’t expect much from a gas station experience, however, when the cashier doesn’t greet you, nor thank you and is yelling on his phone the entire transaction and the price as marked for what you bought is completely incorrect on the shelf, that may call for a re-evaluation of the way you run your business.

Car wash shows it takes amex but does not. I hate this scam. They just don't want to pay the service fees from amex. Good car wash. Poor drying preformance.

Was there literally 10 minutes ago. Pulled up and couldn't pump gas - the machine would say to select the gas, and then would just say Thank You and ask for card again. I looked around and saw 2 other people had exact same issue at the other pumps. When one lady went to grab the attendant, he told her "You probably don't know how to use the pump" and asked that she pay him to go help her. When he finally came out, he was dumbfounded that the pumps did not work - and offered no solution either. Left and got gas down the street.

Bad customer service they treat the customer like homeless
I go there first time and I don’t think so. I’ll go there anymore.👎🏻

Great customer service, new employees are in the store and much better. Fake disposable vapes. Bought one today and it couldn't be faker. Very disappointed in that. Fake disposable vapes are very dangerous to customers. Do not buy disposables here until they buy real ones. I REPEAT, DO NOT BUY DISPOSABLES HERE UNTIL THEY BUY REAL ONES. DANGER

Very poor customer service. I had 30 cents off a gallon limit 20 gallons through the fuel rewards app and I put in my rewards code at the pump. The pump stopped at 15.5 gallons and I tried to explain to cashier clerk djavier my issue and he accused me of hanging up the pump when clearly I did not as the nozzle was still in my vehicle. Then I asked to speak to the manager who did not fully understand my problem and told me to come back another time although it took a month to save up my 30 cents off a gallon.

Visited 9/4/23 4pm. There are no prices on items, so it's a guessing game at the register.  Wasn't surprised by things being double that of Casey's or 5star. Cashier had a nasty attitude from the minute i got to the counter. Another fine example of Pockets. They're mostly just a good example of how not to operate a gas station.  Shame on me for thinking this location was different.

24-hour service always friendly and always have great gas prices

A great place to fill your car and get a snack since 1984.

Always nice the people there are just great

Friendly employees, good prices and a good car wash also.

This town is almost 50 miles from Chicago down town but it’s gas prices like downtown Chicago price, if you go down one block 0.50-0.70 cheaper, this is a most expansive gas station in entire Chicago, Illinois

3 times in a row the restroom is close expensive gas and very very bad service
I do not recommend this gas station to anyone if I can leave 0 star I will do

Not helpful! Asked for solution to rinse the gas off my car from their broken pump. Cause it didn't stop filling and spilled all over. No windshield washer fluid on the side of the trash all empty! Went in to ask for some and he said don't worry it's dry!!! I said no I need something so rinse it with. He rolled his eyes and puffed as he walked away. Then took 5 mins in the back to come out with a rag. Another employee asked what's going on and he just talked bad about the situation to her and making faces at me the whole time. I walked out and used my own water bottles in the car to clean it. Never bothered to help. Just dont expect a lot if you need any help.....

The weather was very cold the cashier he didn't allow me to use the bathroom he is really rude I'm a customer this is my right also the place dirty the service is very bad

Don't bother for restroom they will not give you key

I'm a regular visitor over der the staff is very friendly nd welcoming..I never get any trouble n most convenient thing is they have smoke shop which has very good stuff in a very reasonable price even cheaper than oder smoke shop near der

Oldest and slowest pumps I have ever seen. People talking about restrooms!😂 What a joke. Guess they're investing all their profits in clean bathrooms instead of new pumps that actually give you what you're there to buy. It's clear who wrote those

If you're in a rush do not stop here. Pumps are the oldest and slowest(when they work) I have ever seen from a Shell. And don't even try using fuel rewards or paying at the pump unless you like waiting or freezing. I'll be pumping on Fullerton and Pulaski from now on.

One of the excellent gas station. Staff are very helpful I would suggest everyone to visit. The gas station is neat and clean the gas pumps are barnd new neat and clean.

They only card women for any tobacco products.. they don’t bother carding any male customers..

Doesn't feel safe coming here at all 1st incident I pulled up and this guy come walking up to my car and looking all in my car asking me for money to play slots im like "huh". I told him I don't have it then he got mad and starting staring at me  I just pulled off i felt uncomfortable. There was another incident my mom went and a man walked up to her car to ask for money, telling my mom she can roll her window down, my mom felt unsafe then pulled off. There people lingering around the building running your customers away me nor my mother haven't been back ever since.

My favorite Shell for gas. Easy in and out especially using the app.

This place sucks. The pumps don’t print out you’re car wash receipts. You always have to go in and ask for them. Same B.S. excuse, need firmware update. Go to Wadsworth and Green Bay instead.

Poor customer service. Told the clerk to put my money on pump one and they put it on pump four. So someone else pumped my gas and they didn't rehemberse me terrible

Arrived at 7:30pm and the attendant was cooking in the grill for 2 ppl n the other attendant was outside smoking. I asked about ordering n he said the grill is closed but yet he was cooking. Said we close in 30 minutes. Funny how when I asked about cooking us something he left whatever he was cooking n walked over to the ladies talking to them. Like I didn’t notice the grill wasn’t shut down as he stated. NOT GOOD BUSINESS!!

What's the point of having pay at pumps when you have to go in and get a damn receipt??? EVERY TIME I GO TO GET GAS, WHICH BY THE WAY IS HIGH AS HELL!!! IT ASK WOULD YOU LIKE A RECEIPT? YOU PUSH YES AND AND IT SAYS CLERK HAS THE RECEIPT. WHY HAVE DAMN PAY AT PUMPS IF YOU HAVE TO GO IN AND GET YOUR DAMN RECEIPT??? I WILL NOT GO GET HERE AGAIN I WILL GO OUT OF MY WAY FOR IT!!!

Horrible place , what’s the use of having a sign saying you close at 9 pm and show up at 8:30 pm they have the door locked and employees standing behind the counter just staring at you

Very rude, we will NEVER stop there again

Not a safe place to get gas at all. Somehow every time I’ve been here trying to use the flex fuel on7&8 the people getting chicken from the Harolds next door always block/park their cars at any and all the gas pumps.Which means the people getting gas can’t get gas. So I asked the guy on the register his ol rude azz “IDC IT’S NOT MY PROBLEM I CAN’T DO NOTHING ABOUT THAT”. Damn dude can you at least
try or have the security guard possibly help out 😤like how do you just allow another business to just COMPLETELY stop yo business. I don’t get it. ITS NOT SAFE HERE AT ALL.  GOOD LUCK 🍀 cause your definitely gonna get into with somebody over a gas pump

The second time at this location and the second time that I paid for gas, pumped the gas, but nothing came out!!!  I was in a hurry and did not realize that the gas count did not move until I drove off.  NEVER AGAIN!!!!

Yesterday after church I had the misfortune of visiting this establishment.  The counter-person ( Man) was rude and obnoxious.  I went in to buy chips but noticed they had e-liquid and decided to purchase it. I asked the clerk for the $4.99 bottle and was summarily scolded because he did not see what I saw.  I suggested that from his purview he was seeing only the $5.99 price while I could see two shelves with different prices.  However, this did nothing to calm his tirade.  Suffice it to say, there was an exchange of flippant responses on both our parts ( I did not however, loose my Christianity).  Consequently, I am writing this because the person that was at the counter is most likely a stakeholder of this business with no ties to the community.  I am suggesting that until this Gentleman can learn to treat "All" people with a modicum, ( not sure he can do more) of respect he does not deserve our money.  I was left feeling as though I had been violated, and I felt sad and agitated.  Sad that this is what happened after church and that I had to be a part of this and angry that in some way even momentarily he stole my joy.  Beware of this...  Be blessed.

Dr.  ( You never know who is patronizing your establishment, yes I had come from both the gym and church and yes I am a doctor)

Station allows too many people hanging out in front of establishment asking for money. Cash machine doesn't honor NO charge policy on some debit cards

No... I don't have any change. I don't want any cds. No dvds either. No... I don't want to hear you play the drums on a bucket. No I'm good on the loud too. Smh

The Indian man with the round face and glasses is very rude. Poor customer service and a lack of respect is an understatement. Will never spend a penny in there again.

Please be careful if you go to the Shell station a lot of migrants a lot of homeless people cigarettes for two packs for $27

It's location is very convenient for travel they also have the basic needs of the average traveler.

I just went there for a car wash starting at $3.99.
the wash was good

Martin Haynes is the man! Fast tire service and oil changes.

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