McDonald's

This McDonald was cramped and dirty, as well as infested with flies. Gross. Also there was a play place but it was closed with no explanation.

My group and I placed an order for pickup at least twenty or thirty minutes before we arrived and they didn’t start working on it until we were in the restaurant and asked if it was ready. We were on a field trip with some students with challenging behaviors, which I understand is difficult. However, we had everything under control. It was really disappointing that not only the customers by but also the staff stopped what they were doing to gawk at us and get in our way, causing a potentially dangerous situation. We were not being disruptive and told then customers and staff repeatedly they everything was under control, and they beat thing to do was go about business as usual and use an alternate exit, but they completely ignored us and just made the situation more difficult anyway.

On a less serious note, our order was incorrect. Perhaps if the employees had concentrated on their jobs instead of being disrespectful and rude to students with special needs. What a huge disappointment.

Completely incompetent and rude management. The hours listed online are 24 hours. I use the app to place an order for counter pickup, as I have an oversize vehicle that doesn't fit through the drive, though. I get there and the door is unlocked, bit as soon as I enter, I am rushed by a lady telling me that I need to leave. I show her my order for counter pickup that I just placed, and she tells me that I need to go through the drive though, even after I explained that it is too big. As mcdonalds has no way of canceling the order, I had to stand in a rainy drivethrough to get my food despite the fact that I was already standing in the building.

For the most part they are nice I have had one or two people be kind of rude once when they charged our card but said they didn't and then a young girl today who was rude when we were paying half cash and half card. She acted like we were putting her out so much. I even apologized about it,and she still acted like it was too much for her to do. But every other time they are nice

Literally only got 3 items which I didn’t order and was missing more like they literally hire anyone now… be better McDonald’s

Well I guess they can't really help being in a terrible area, 10 out of 10 times, there's no way of escaping 2 or 3 people standing either in the front of the main entrance, or around the corner where you go to order in the drive thru, most likely harassing people for change or food. It seems though they more often than not have people who speak little English taking all the orders for the drive thru which makes it quite annoying and because there is MEGA language barrier, perhaps come off all rude as hell. Other than that  couple MEGA turn offs, they do try to get everything out to you very quickly. Could do a much better job with making sure more often their fries are fresh, because WE ALL know, McDonald's fries are disgusting when they aren't FRESH.

Paul's Ace Hardware

This store is a must in our town. We have nothing else like it. The staff is knowledgeable and ready to help. The variety they have is fantastic, they have everything. We're blessed to have this store.

I get the vibe they think they're doing you a favor all the time. Paul isn't a people person and that's okay, but Linda is a jerk and always looking for a fight

Drove from Des Moines to Grinnell to do a custom metal job.. Stopped at ACE to pick up a couple items.. My helper needed to use the restroom but the woman at the front counter said they didn't have one.. A gentleman led us to the supplies we needed and we headed to pay... Woman at front counter was busy on her phone and didn't have time to ring us up. Will avoid this place in the future as time is money when you're on a job 🤔

Always have what Im looking for with super friendly and helpful staff!

My shovel broke. Ace shovel says if it fails take the SHOVEL in and receive a new one. Called and made sure this was ok- guy says yes bring it in. I get there and two employees know nothing they call a third, he asks if I have a receipt. No receipt. Asks if I know when I bought it- this year? He demands to know which month letting me know there is six months we've had this year (like I'm dumb). I have no idea. He checks the serial which is the exact same as the new shovel he brings up. He then proceeds to tell me how to use a shovel. At some point I must have gave him a dumb look because at this point I feel belittled and dumb (I do know how to use a shovel) he stops mid talking and informs me that if I don't listen to him tell me how to use a shovel that I will not be getting a new one. Ok? Grinnell Ace Hardware- your employee was rude. He has no right to decide who does and doesn't know how to use a shovel, was it because I am female? Read the sticker on the shovel. Maybe just ask how do you use this shovel and if it's wrong then says this voids warranty BUT under NO circumstance is it his duty to tell me how to do something unless asked. Calling ACE Corp. customer service about this on Monday.

Budget Blinds

Ace Hardware Stetson Hills

I was chastised by a store employee for using one of the rolling ladders to retrieve the bolts and nuts I needed.  I looked for a signs that indicated only store employees were allowed to use the rolling ladders but did not see any. I don't enjoy paying full price for items in an establishment where I am scolded by an associate. I guess it's back to the big box stores for me.

I’ve been to a few stores already looking for a specific handle. ACE didn’t have it either, but Jay went out of his way, above and beyond to research and look it up for me. The last idea he has was sending me to a different place wich I’ll be heading to next. Thank you Jay you have been very helpful to me and even though I didn’t buy anything today, I know I’ll be back because Jay has been very helpful still! Thursday August 18th at noon. Also they have a big selection on cast irons!!!

I grew up in Gunnison Colorado, and when I go into this store I'm telling you, I feel like I'm home. There is such a small town feeling in this particular Ace, it's like everyone is family. I never mind at all if getting my paint mixed takes a little bit longer. Everyone who works there is fantastic. Smiles everywhere. It's 100% better than those big box stores 😉

Jim and Pamela are absolutely amazing!!! ✨ I came into the shop needing help with my bike seat and Jim went out of his way to not only help me find the right size tools, but also helped me adjust everything. What ⭐⭐⭐⭐⭐+ service!!! This is officially my new go-to home improvement store and beyond. 🥰

Customer service severely lacking at the counter. The least the cashier can do is at least say "thank you", but still cannot do it. Got the most sour looking face ever. Negativity oozing out of their skin. Perhaps ,maybe because I am not caucasian.

Unthankful people will never level up in life. Definitely an entitled loser mentality.

At least smile. There are people in this world who would love to be in these people's shoes.

Never thought I would review a Mickie D's, but here I am.

We waited 25+ minutes for a drive-through order for 4 cheeseburgers and a medium fry around 2pm. When we finally got our food,  the burgers were burned and the fries (the item we had to wait on for 25+ minutes) were cold. I'm fairly certain they simply looked over us from extremely poor organization - and about 10 other folks waiting. Many went in and came out visibly frustrated.

Something is highly wrong with this locations daily operations and it's obvious.

I came in today during lunch rush, I was surprised to see the soda machine completely ripped out of the wall, for that reason I gave atmosphere a 3. Please give this store their damn soda machine back, it’s quite crazy. During a rush with all screens full employees do not have time to give refills. They simply do NOT have time. The staff was amazing but like I said they do not have time to take refills during rushes. I didn’t get a refill since I knew I’d be standing their for 20 mins. Get more staff and pay them correctly, or get a soda machine back here. I won’t be eating here again if this is still a problem in the next two months. I feel so bad for your employees, it’s ridiculous.

The lady who took our order was great. The sandwich maker sucked. My fish was 8/10ths off the bun. Literally, only the very edge was on the bun! Food was hot and good otherwise. Restaurant was pretty clean as well.

Ordered a drink on the mobile app hole in the bottom of the cup now having to clean out the whole interior of my vehicle and my sweater was ruined. Their solution was they will give me a free one.

I ordered 3 mcchickens from the app, and when I got there they were ready within minutes. Great service and amazingly fresh chicken; however, as I ate my second mcchicken I found two small pieces of bone, one very sharp, in the chicken. I proceeded to call and warn them that they should be careful and maybe warn people to check their food in case kids eat them. They were very quick to usher me off the phone as they were busy and said they'd tell their manager. I know it's not their fault and I wasn't trying to complain, I just don't want some little kid choking or worse because there are bones in their food. Both their chicken distributor and mcdonalds need to be held accountable though, as we give them our trust and obscene amounts of money.

Be sure to check your order before you leave. When I got home, I realized my large fry was the amount of fries in a medium fry. So I did not get what I paid for.

There have been two incidents where I am in the drive-through and I have gotten skipped over three times. Tonight I pull up in the drive-through with a sleeping child in my car who is hungry I sit at the window and the guy says I need you to wait just a second so I wait another car pulls up their order is taken and they pull through so then the guy comes back on. I start giving him my order and he says I can’t hear you as I’m yelling into the speaker, and then he says I’m going to need you to wait a second so I wait again and then he comes back on and I start giving him my order and write in the middle of my order a girl pops on to say can I help you so then I’m telling her that I am distraught over this and the way that they’re doing the drive-through and she gives me attitude and says I don’t know can I help you , that is the worst customer service I’ve ever experienced in my entire life and I have been in management multiple times at different restaurants. This was so not ok but the guy that brought my order out was nice and talked to me. He provided much better customer service.

Surprisingly sad.
I placed on order through the mobile app in order to expedite the process.
All together it took over 8 minutes from the time they said 'pull around' until the time I had our food.
It wasn't a complex order.
Two happy meals.
They were having basically everyone park and then bring out the food to you.
The standard used to be 90 seconds.
Perhaps the menu has gotten too big to facilitate this but the wait still seemed ridiculous.
The poor girl trying to bring out food was going car to car asking 'is this your food?' like she was trying to find a home for a lost child.

Get it together people.

This place has been renovated to be streamlined in a sense.  Nothing in the lobby to keep clean like condiments and soda dispensers.  That can be a disadvantage for the customer though.  We left there with our three drinks in hand.   It was a good experience!

My husband and i placed an order at the kiosk at 7:17, we watched as several delivery orders popped up on screen and were taken care of while we waited nearly 30 minutes for 3 sandwiches and some fries. We ended up finally receiving our food at 7:45. It's a shame that delivery orders seem to be more important than customers in-store.

AT&T Store

I wanted to highlight my experience with Brianna yesterday (11/1/23). She was absolutely awesome. So kind, attentive and did amazing juggling helping me and trying to pay attention to folks who came in after me. The person scheduled with her just sat on her phone claiming she was just getting back into working at AT&T. Kind of odd and not okay to leave your 1 good employee to handle 4 parties of customers alone with no manager in the building. Not a great look for the company. I also want to mention my experience with Marcus the day prior. He was friendly enough at first but seemed to act as if I was annoying him by coming in store and asking questions to fully understand what I was trying to sign up for. I can absolutely understand feeling frustrated with your job and not wanting to be there but it’s not fair to treat your customers as an inconvenience when they’re only there to bring business. I hope he has a better day.

I wanna share my experience with Stephanie. She was very professional, I enjoyed the way she greeted me &
answered all of my questions and problems that I had with my phone. Went above and beyond to make sure I left the store satisfied. Stephanie should have a raise and vacation time.

Just awful. Terrible customer service over the phone, can’t imagine what people deal with in person. Basically was forced to have my phone shipped to me when I wanted to pick it up in store, having the employee who helped me use cuss words while helping me as well. And when trying to get a hold of anyone for any kind of help (yes, i was frustrated and annoyed) I have been hung up on, told “too bad” and completely ignored. Store is a joke. So are the employees. Do better!

Lucia, Manager was amazing! Solved my phone issues with efficiency and in a timely manner. Highly recommend this location! Everyone is was helpful, knowledgeable, and welcoming! 10 stars 🎉

I absolutely loved working with Lucia and Marcus to Upgrade my new device. They are very friendly, and very knowledgeable about the info I was given. I love coming here!

Paris Baguette

Location:
Gardens on Havana

WIDE VARIETY of baked goodies and in the 2x (so far) I have visited, freshly made.

Have tasted about 15 items and all are 👍

MUST haves:
Egg Tart
Cream Cheese Pastry
Pesto Pizzeta
Crab Meat Croquettes

Let me say that everything is 👍

The store is very bright in soothing, whites, buttery and blue tones.
Very clean!

Service is very professional and friendly.

Will definitely be a weekly treat.
Thank you for opening this branch.

Wanted a change. So instead of going to Dublin donuts, I saw this cute bakery, coffee shop. Some of the trays were dirty so that was a bit off putting, other than that I did like the cleanliness of the shop. Customer service was great and did not wait in line too long for my Mocha frappe (which was super sweet, so would definitely try something else next time. I did try a donut which was really good. They have cakes, cookies and a variety of different drinks. It’s small but enough seating if you wanted to enjoy your pastries inside. I would revisit if in the area.

I live about 20 steps from this new cafe and pastry shop that just opened. I Love pastries so this might be a little problematic. I have had a few of the items in the past week. I plan on having quite a few more. The people and the service could not be better. Today I had a peach iced tea, it was a little sweet, but most people will love this… it was cold and refreshing with a great natural peach flavor. I also had an almond pastry with almond cream- it was delicious. I am posting pictures of items I have had since I have been in.
You can not go wrong with anything you choose. They have hot and iced coffees and teas. They have sweet and savory pastries. They offer tarts and cakes. This cafe is so inviting and comfy. Inside and outside.
Let them know Shannon sent you…

I really wanted a 5 star bakery here. The pastries look amazing. I bought a raspberry lemon macaron. This was the one I expected to like the least. It wasn't bad at all. It did give a fake lemon after taste. Not horrible though. The almond pastry is the one I was most excited about. It has gorgeous almond slices and powdered sugar on top. The inside has some kind of cream. It's definitely not almond and was pretty flavorless. It made me very sad. I got a chocolate pastry. It has a very THIN layer of dark chocolate inside. While it is tasty I don't think it can be a true chocolate pastry with such a little amount. Service was awesome and the employees were friendly. I'm glad I came. Would I come back? Probably not. It really makes me a little sad. I really wanted the pastry to be more flavorful.

Paris Baguette in Aurora has the best pastries for several reasons. Firstly, their pastries are always freshly baked, ensuring a delightful, flaky texture and mouthwatering aroma. Secondly, the wide variety of pastries they offer caters to diverse tastes, from classic croissants to unique, innovative creations. Moreover, their pastry chefs display remarkable skill and creativity in crafting each item, resulting in visually appealing treats that taste as good as they look. The ingredients used are of top-notch quality, contributing to the exceptional flavors of their pastries. The friendly and attentive staff create a welcoming atmosphere, adding to the overall enjoyable experience. Without a doubt, Paris Baguette in Aurora stands out as a top-notch destination for pastry lovers.

Midas

Yeah they're very courteous and efficient I was a walk-in and I took care of me pretty fast I had a muffler leak that they fixed and that was important this my son is going up to college needs a car

Found a screw in my tire tread so I went in for a quick repair. An hour later they told me they couldn’t fix it because the tire was leaking on the side as well (they lied) so now late for work out of town I had to fix it myself. Saved 10 bucks so there’s that. After 80 miles no leak. If you can do it yourself don’t waste your time

Stan's the man! If he can't fix it, no one can. This Midas crew inspires me to bring my 22 year old, 2002 car here if I can't fix myself.

We used to love going to Midas and they are great for oil changes and have very mice staff but it seems we have a major repair bill every single time we take a vehicle there for a routine maintenance. We took 2 different vehicles there this last weekend and both had over 2000$ needed for repairs. Our last car we spent almost 5000$ to fix and finally had to sell it because they said we still had another 1000$ or so after putting all that money into it and they found something new wrong aweek later. We finally had to go a mobile auto mechanic that does just as good and charges us 1/3 of what Midas does.

I had called a few places . Wanting to get my oil changed. Midas was willing and able to get it done that morning. They were fast and friendly. They didn’t try to “up sell” me on things I didn’t need. The price was less than anywhere else. I am a forever customer now! Thanks

The mechanics here were very honest and up front about their services and provided explanations for everything they do. They are also very respectful of people and even (to my surprise) lgbtq+ friendly. They weren’t able to service my vehicle, but they identified the problem and did everything they could to give me options. Great people and great place! I highly recommend :)

5 stars to this place because they were able to get me in without an appointment. I like how the manager is very knowledgeable and skilled in this field. The employees were great and hardworking. I purchased my tires from elsewhere and they were able to put them on and do a wheel alignment. With the wheel alignment, I noticed my steering seemed a bit loose so being concerned I called them but no one answered. Surprisingly someone returned my call and told me I can bring it back in so they can check it out. I really like that every one seems to work hard and multi-task. I will come here for all my car needs and recommend them as well!!

Had a great experience with this branch. Came in needing a lot of work done (oil change, tire replacement, alignment). They gave me a fair price for all of the services done and their customer service was great. Thought I needed to get my headlights replaced and was ready to pay, but they were honest and let me know that none of the headlights were out. Came in with a nail in my tire and they put my spare on no charge while my new tires were being shipped. Javier, the manager, went above and beyond to make sure everything was done in a timely manner. Will be coming back to this branch for future work needed on my car.

Austin was extremely friendly, personable, and knowledgeable. We ended up getting an oil change, new tires, and full diagnostic on our vehicle on short notice. They did excellent work and kept us well updated throughout the process. Thank you guys for all that you do! 😇 Will be back again. Hopefully next time just for regular maintainence. Cheers!

Javier is the manager of this place. I can say that he went above and beyond to help with my flat tire. Doesn't sound like much but I was terribly impressed. This place is really about service and the team all seem to be really great guys. Well run establishment and good job. Javier!

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