Harbor Freight Tools

I spent over $2k in this store, and at the time I didn’t have space for my purchases, so I asked politely if they could keep my tools, they said they could, I told them I’d be back 2 days later to pick it up. I went back and all of my stuff that I had already purchased was put back on the shelves of the store, I spent over 3 hours in that store getting everything I needed. Just to come to that, I asked to speak to a Manager, the Manager I spoke with was also very very rude, her name was Alicia. Then I asked if i could get some help with getting my stuff back to checkout again, in which she proceeded to tell me that nobody was allowed to help me find my products that I had already paid for. I am disgusted at the way she handled the unfortunate event. She also treats the employees like they’re children, barking orders at them left and right, I could hear her steaming across the store, that’s not how any store manager should perform, and Harbor Freight should be ashamed to even have hired such a coward. Her original location is Hutchison. I hope i never have to see her in another Harbor Freight.

I had a problem, and instead of just coming in to return the item I just wanted to fix the problem. An associate by the name of “Allison” came up to me and asked if she could help with anything and I described what I needed help with, I kind of felt like I was over analyzing it and probably was having an “operator error”, which I kind of was but anyhow she contacted the right person that goes by the name of “Kyle”. So, Kyle, being the helpful person that he is, helped us solve the problem. Therefore I’m really happy with this particular Harbor Freight store. To be a problem solver not only takes skill, but also patience. Kyle is a great problem solver! Be more like Kyle.

I really miss when Reed worked at this store. He was a fantastic employee and always worked so hard. This location is amazing!!

the store is nice and clean and usually I have a good experience, but after this morning’s interaction, they’ll be lucky if I continue to do business here.  Asked the associate for a color of floor jack that was in the back, got immediate attitude that he had to go to the back and get it, then when I tried to check out using my 20% off coupon for the Inside Track program, I was told rudely that the customer lookup system was down and that my coupon wouldn’t be honored because they have no way to verify that I was an inside track member.  Zero willingness to help or apology for their system being down. I asked if i could get a rain check or if they’d honor it once the system came back up since it ended today, and I was told i’d just have to try to come back to the store later and see if it was back up but otherwise I was out of luck. The poor level of customer service that I received today as well as losing a $200 sale over a $24 discount is insane to me.  I understand finding good help is difficult right now but some acceptable customer service training for the employee working this morning would go a long way.

We were having issues with how we loaded up our hitch basket. Not only did the staff give excellent product advice but also helped us set up our cargo. If you are stranded with road issues this is the place to go!

Best Buy

I bought a laptop on sale for $499. A kid bit the screen and broke it. (I didn't buy the extra insurance) but they wanted the full price of the laptop $765.00 to fix the screen.
The kid that helped me gave me great service and was very knowledgeable when I bought the laptop. I will never make a big purchase from them again.  And they charged me $35 to tell me they wanted more than I paid for the laptop to fix it.
I was told it could be$300  and I was ok with that but...
Are you kidding me!!

Absolutely disappointing headphones are not even the same model that’s on the box none of the features listed on the box or even available with this model of headphones. I live 90 miles from the nearest Best Buy drove out there thinking I would get something decent. Probably not shopping at Best Buy any more. One other thing I have been charging for hours and they say low battery no charging cord with it not worth my time or aggravation to re-drive 90 miles to return them. My only hope is that someone at Best Buy sees this and offers me a complete refund without having to drive there.

Dec 1st 2023, store is tucked away on the backside of the mall, which seems like it is under some fairly heavy construction, that said, the store itself is really nice, bright, tons of merchandise, I could spend so much money in there it's dangerous. From the inside you would never guess that it shared any of the other parts of the mall under reconstruction. Staff was insightful, polite, and honestly just fun to make small talk with. 5/5 do recommend.

Been here a few times and always get great service. Employees are eager to assist! In there last week & Javier was great. He was not able to help me but he gave it his all.

We ordered a dryer, opted for curbside. They said no more than 10 minutes to bring it out. Waited 20 before we decided to go in and check. 3 employees standing right by front desk having a casual conversation.  Continued to ignore us, and continued talking, finally one walks away and a guy greets us.
He said " oh ya, we got the order, we're just super swamped in here".  Store was basically empty.
Oh and the best part...
While we're waiting,  one of their guys in a GeekSquad van rolls up beside us, has some kind of freak out in the van on his phone, sits there, smokes a cigarette in the van.  Just seems pretty poorly managed to me.

Big O Tires

Justin and the team did a fantastic job with my travel trailer. I called up early in the morning, and they were able to fit me in. When I arrived, they jumped right on it it did a fantastic job replacing all the tires and getting everything put back together. As promised, they did it as soon as I arrived, since I had an 11-hour trip ahead of me. Thanks again for the quick and excellent service!

I can’t speak highly enough of Justin and his team. Justin knows what he is talking about when it comes to taking your truck to the next level. He was very informational about tire sizes and offset.  The team at Big O gets it done quickly and makes sure it is done right the first time, that is why I chose them. If you want great prices and great service you know where to go. Big O.

I have purchased tires here before, but based on my most recent experience I will not be back to the store again. I needed an alignment for a car and after I told him why it needed an alignment, they decided they were going to charge me extra for it because I had replaced the control arms on my car. Then they decided they would not align my car because the tires were too worn. Considering the alignment is done off of the wheels and the tires has no impact on the alignment this is completely ridiculous then the fact they wanted to charge me more because I put my own parts on a car is also ridiculous. I had the alignment done at another shop without any extra charges and with worn tires without a problem. I got tires at a different shop as well.

Stopped out due to noise in daughters car.  Very courteous & informative!!  Justin had car checked & good thing!!  Previous mechanics work was shoddy, and potential issues previous mechanic should have told us about could have caused an accident!!!  One of the guys dropped us off at home and took car to be fixed--very awesome bunch of guys!!!
We will be moving ALL vehicles to Big O Tires for all services!!!  Props to Justin & all the crew!!

I can't thank you guys enough. LEO you help us out and hooked us up. I don't know if you knew it but I had just had surgery and was on our way home still 200 miles away. You had us in and out (30mins) before I could even get comfortable. I can't Thank you enough for helping us with our tires. Thank you for being admitting that the original tire was mismaked and you where up front and honest and help my hubby find the right tires to get us home. We will Definitely be back 100%. Thank again guys.

Love's Travel Stop

This Loves does not live up to my expectations when compared to other Loves.

No fenced in dog area. The dog area does have poop bags but it is muddy and full of poop. Lots of poop.

Trash cans were full.

Bathroom was dirty and small.

It does have an attached Dairy Queen.

I would pass and wait for a different travel stop.

So this is the only Loves that I have ever stopped at that I have been told driving a sprinter van that I can not park over night. Been doing this for 3 years. First time for everything so if you drive a sprinter van steer clear of this location they will make you leave.

My husband and I truck and this may be a small loves but it's our favorite. Everytime we come here the store is clean and quiet. The women's bathroom is always exceptionally clean which I appreciate. There's additional parking across the street since the parking lot is so small.

Very nice Love's. Staff is very friendly and welcoming. Has 3 different restaurants and nice amount of seating. Laundry is also available with nice amount of machines and space. Shower was very clean as well as the restrooms. Easy on and off to 70. Small amount of parking and fuel bay is tight.

Not that great of a Loves. It’s near midnight and the staff are unpleasant and the store is hohum feeling. Like it certainly was another station, small. Wieners were shriveled too. One to avoid on my next trip.

Shell

Nasty nasty nasty, severe lack of cleanliness at this store. Public bathrooms were disgusting and despite being well staffed during the day no one keeping them clean. Store is very disorganized and cluttered. Laundry room is down. Semi parking lot has humongous deep potholes and needs to be repaved. Popeyes is ran by a bunch of kids but they were nice. Shower bathrooms were no better and had prominent dookie splatter. This is why I detest Petro: lack of attention and disregard for its patrons.

It was great except for it wouldn't give me My receipt at the pump other than that it was all good

I really enjoy Poppies Chicken but, This place exhibited such incomitance even before I ordered that I decided to just leave hungry without placing an order. I was the only customer in the restaurant. The person behind the counter did not seem surprised when I told him I was going to go somewhere else.

Clean environment, very rude staff.. The woman attendant casually ignored me as I politely asked to pay for gas on my pump, only to ask her several more times. When she did acknowledge me, she was short and snippy talking with me ( the only customer)
I have no idea what type of attitude the day staff may have - weary evening traveler's beware, it may be best to visit the gas station across the street.

A great stop for restrooms, drinks, snacks. Has laundry and showers for OTR truck drivers.

Ace Home Center

I came in Saturday night 30 min before close.  Sara helped me and l had exceptional customer service.  Definitely above average in Salina.  All the staff was very nice as were all the customers.  I would definitely recommend shopping here.  Very positive experience.  I will definitely come back!!!

Moved into a new house in a new town, but I can always count on Ace! They got me the items I needed, answered my questions, and explained everything clearly. Plus there's no wandering around an empty warehouse in search of an employee. They're great people, they know their business, and I would give them 10 stars if I could!

I had visited this store to purchase a new fill valve for my toilet. The associate walking by the area stopped and asked if he could help me, listening to my issue and giving me clear advice on how to fix the problem. He was a very helpful young gentleman. Thank you!

One of my favorite places to be. Hardware, home improvement, fishing gear, ammo, and a giant assortment of toys for kids. I love Ace!

One cashier will NOT try to help you redeem your rewards or points. Bought paint this morning scanned my $10 off coupon... it didn't take..she presented it did... I had more I could have used... she doesn't care to help customers..  probably there to puck up a paycheck and that all

I have requested numerous times for them to order the cigarettes that I smoke, most of the time they don’t. I guess they don’t mind losing business. They need to update the information on their site. The phone number listed is “Has been disconnected or is no longer in service!” The Hours of operation are incorrect. The Station is not open 24 hours!!

I have come to this station several times for gas, cigarettes, drinks what have you... and have come to the conclusion that the short lady manger of this store is EXTREMELY RUDE and nothing is going to be done about her! Not only does she CUSS at her customers but she has made me feel sooo uncomfortable on multiple occasions to the point where this station has lost my business PERMANENTLY 😔 I sure hope the owners or whatever do something about this chick before she loses y'all anymore business 🤷🏻‍♀️🤦🏻‍♀️

This is a great place to get gas.  Also, in regards to cigarettes, I've found none cheaper anywhere for my brand.  They always take coupons, both printed and mobile.  I know I should quit smoking; working on that.  It says car wash but I don't think that is correct.  Their is a liquor store attached to the building so if you need beer, cigs, and gas, it's all here!  Oh; the gals who work here are friendly, fast, efficient, and just make it a pleasurable place to utilize. They deserve raises because they are that good!  Also, I received a non saving coupon at Dillons which said this place is a new addition for using your "fuel saving" points earned at Dillons Grocery stores.  That's great news!

The current staff is friendly and welcoming to all.  If a customer seem.to look for something for a while they ask can I help you find something or are you just looking.  This is professional as they aren't pushy but give them space to look or help finding something.

Walmart Supercenter

The cashier was very friendly but made my bags too heavy and put beauty stuff with cleaning stuff. I rebagged that stuff. She did a double bag for me. She had no idea about the credit card and said go on the website. I stopped at the return counter and applied there. The system was very slow and seemed outdated. It was a long process. Store clean. People are not helpful when they see you lost. I, a woman I stopped, couldn't find Aisle i33, and her co-worker told her she would show me. It was a woman in her 40s unpacking with younger man in automotive she really helped me.
TRUCK DRIVERS: VERY FRIENDLY HAVE 3 SMALL ROWS of parking. Most people are shopping so for a quick shopping u should be able to park. But by 4 pm, it was packed already

I'd like to thank this Walmart for catering to us truckers and apologize for the nasty truckers who leave dirt and trash on your lot. Please don't judge us all on the flip flop wearing types who abuse your facility, the good majority respect you catering for us. The Lexington Walmart is one of my go-to stops and I thank you for your services.

This Walmart is pretty good for me since I’m a truck driver and they have a good parking place for semi trucks, all the food and supplies that I bay  through the month is at Walmart, I will say I spend Easey between $800 and $1000 a month in Walmart stores.
It is so sad that in this hard times where jobs are difficult to find and every day companies are going with new systems to get rid of the cashiers, this young lady at Lexington NE had a very bad actitud to my wife and me when she saw that I had too much merchandise, she was making faces with everything she was scanning pretty much.
I don’t like to do this but, sometimes it is too much to take without reporting this bad behavior.
Her name was Verónica

I order groceries all the time on the app.  Twice recently associates have refused to bag my groceries at pick up even though the app gives the option for no bags with associate supposed to bag in my reusable bags I keep in my car. Since according to news reports Walmart does not recycle I feel like this is my best option. But not!

Thank you for providing spaces for truck drivers to park. We were able to get some shopping done and then get a good nights rest last night. It’s a rare occurrence to find places like this on the road nowadays.

The store manager Jeremy is very unprofessional and an emotionally unstable person; he was being too reactive when I asked him simple questions. He is incompetent when it comes to communication and would not even listen to what I had to say. He even pulled out his phone to record a video LOL. GNC needs to level up their customer service game.

Instaflex advance has worked for me.   Before starting to take it, while walking, my right knee occasionally would almost give out on me.   After starting Instaflex Advance, no more problem.   Great stuff.

The employee was very rude to me and my friend while we looked around. Avoided eye contact and never offered any assistance.

The guy is super nice and very informative. I recommend a raise and promotion. God Bless

Came to pick up some drinks, closed on Tuesday and Wednesday despite all information online saying otherwise. Wasted trip into town.

Fellow truckers and drivers of America this Walmart is very roomy if you have a delivery.  They were also NTransit friendly!  They were on top of it!  They were already unloading by the time i got in the door!  Good job Gatlin!!

What a miserable store. Tell me, have you looked at how the employees seem lifeless or you hear conversations about how bad management is or that they didn't get breaks because they were threatened with their jobs? I have. This store gets worse with product, employees, and service. I personally only go there if I have to. My groceries are bought elsewhere, and unless I need something the same day that they might carry, I order online or get it in a different town. Walmart used to be a respectable place. But when the CEOs became money hungry, it all went down to the toilet. You can make complaints all you want. Instead of making changes for the better they take it out on their employees acting like it's their fault. It's pathetic.

This location is not your average Walmart. I know this from experience, having lived in large urban cities for the majority of my life (45 years in Dallas and Los Angeles). The only place in urban areas that I have been to where you will see a Walmart that looks like this, is on their website. The big city locations are almost uniformly dirty, poorly staffed with employees that do not have a good work ethic or care anything about Customer Service, from the manager on down. In the Walmarts that I have had available to me, you would find clothing strewn about the floor because uncaring customers would take an item off the rack to look at it and then just drop it on the floor instead of putting it back on the rack. The clothing would remain on the floor, because the employees did not care enough about their store, to pick up after their awful customers (not meaning that all Walmart customers are awful, only meaning the ones who act like this are awful). It would be the same situation in the shoe department. Shoes would be strewn all over the aisles, and if customers bothered putting them on the shelves, they just stuck them anywhere. Again, the shoes remained on the floor and mismatched on the shelves, because the employees did nothing to straighten up or keep them in order after awful customers acted like this.

It seems to be pretty universally common for people to complain about Walmart, even here locally. Without addressing any of Walmart‘s policies or salaries or any affect that they have had on smaller and mid-sized cities that they have moved into, customers that have this particular store available to them do not know how lucky they are to have such a clean and well-staffed store, if they choose to shop there.

My question to Walmart would be, if one of your stores can look this good, and be run as well as this location (where there is not a large population to draw from), why can’t you find qualified managers/employees in large urban areas, that will run their store and care for it like they do here?

In this time of increasing inflation, Walmart is here with usually the best pricing, making it easier for people on limited budgets. People of middle or high income also have it available, if they choose to. I completely believe in supporting local merchants as well, if you are in a financial position to do so, and I think it is important to the continuity and lifeblood of small to mid-sized towns.

Respectfully,
Steve

#walmart

(tagging this post in the hopes that management/employees at this store take notice of my appreciation for what a great job they do, and for Walmart headquarters to recognize what a great location this is, but to also be aware of just how much improvement is needed in their urban locations)

NOTE: All pictures included in this review are actual photos that were taken by me personally, at this location that I have reviewed.

This is probably my favorite Walmart that I have been to. I only visit as I don't live in Kansas, my parents do. This Walmart is always clean and well stocked. The employees always seem to be very friendly also. I have yet to get that Walmart crowd here.

I have to give credit to Mrs. Jen. I was getting ready to travel back home from Great Bend which is a 15hr drive. I went there first thing in the morning to get my oil changed on my vehicle(they were the only ones opened). The guys who did my oil change messed my vehicle up and put a damaged piece on my vehicle, which caused smoking and my engine to knock (making a funny noise) I called them and explained what happened and what was going on; left my name and number with an associate. Jen called me back the same day, very professional and has great emotional intelligence. She contacted the Walmart where I live, sent emails to EVERYONE in every department. She called me back to let me know she contacted every manager who’s email she’s found. She assured me she would take care of everything that went wrong with my vehicle. She really helped me out and had the associates of the Walmart where I live come to my house and service my car even though they didn’t do anything. I can’t thank Mrs. Jen, Mrs. Tina and Marcus enough for fixing my vehicle. Jen is the epitome of what great management looks like and what they should be. And to top it off she doesn’t even work in Automotive 😂😂but yet she went above and beyond for me. If y’all happen to see her or know her please show her this and tell her Thank you for making Walmart that much better and providing customers with that type of reassurance in getting their needs met. Thank you Mrs. Jen!!!!

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