SUMA Fitness Club RAFALAFENA | Gimnasio y piscina en Castellón

NOT TOURIST FRIENDLY !!!

To those who are moving/visiting to Castellón I would like you to be warned about this gym prior to paying.
-There are no water fountains. They have vending machines for you to purchase water thou. Bring a water bottle.
-Sauna: Make sure to bring sandals and a swimsuit or you will be told (not nicely) to go back. There are no signs that said I needed to have sandals or swimsuits. When I went on to the pool location I got yelled at instead and looked at like I was crazy. So, if you can’t read Spanish I asked management to maybe add some photos to help those who don’t understand. Will see how that goes. If you want to read the sauna rules you will need to walk over to the sauna and read them so hopefully you already know before what is expected. It would be helpful if it was on the door prior to entering the pool area.

-Bring a towel to work out with you as well. They do not wipe machines down with some sort of sanitizer , you use the towel you bring from home.

I understand I am no longer in my home country. I try to follow what I see other people doing and follow the signs that I do see and ask questions. I’ve never been so disrespected by a gym before. Reconsider if I were you.

I wanted to test and check the gym for half month (because I went on the 15th) and then if I like it I will have another month! They said I can’t and I need to pay for 1 month and half and I did!
I told them this is my first time so I want someone to show me the machines but they said no!
I practiced in one machine and I fallen down after that and no one helped me!
They told the people about the distance and they have posters and everything! There is no supervisor as if there any he’s practicing and not free!
People use the machine and they don’t clean after I went to reception twice and told her but no one did anything!
So from 1 month and half I went only 4 times!

Body Factory

Nice size gym … clean  …good selection of equipment to work out on. offers a daily entrance fee. We are traveling Europe for two months so the gyms are important to us.

Excellent environment, quiet and new machinery. The pool is amazing

Zumba classes with Susana are the best. Good gym. Small and simple but very good value for money.

Hedonai Valencia Marqués del Túria - Depilación Láser – Medicina Estética

I’ve never seen my skin so beautiful ♥️

It is the center where I get laser hair removal, I have had some inconveniences, due to the machine... I have ended up trying 3 different ones!
Now they have one that I love, it gives an incredible result.
The girls are sweet!
Specifically Rosa, I met her today and it was the first time, but I am delighted, today she did a great laser for me, she is a sweetheart, I hope she always does it for me.
I have noticed very positive differences in her when performing the laser.
But girls, I'm sorry to tell you that hurting hurts the same 🤭!
Thank you Rosa, you are lovely

Very happy with the sessions carried out regarding laser hair removal, they are totally effective. I have also been encouraged to undergo aesthetic medicine treatments, the professionalism of Dr. Teresa and the entire team that cares for me at the clinic is evident. Totally recommended!

She was a client of Vivanta where they used the alexandrite laser. Now it disappears and they send us to this clinic whose laser is ineffective. They tell you that it is better and that it takes time, but in my case it has been quite a setback. I still have two paid sessions left and it's not worth it for me to go, not to mention they never have appointments available.
Even if you see an offer, I can tell you that cheap is expensive.

You are not ashamed nor do you know her.
Before writing this review, I have been trying for months to get my money back, because what you are doing is taking advantage of the fact that the previous contract does not include the type of laser that was available, when there was only ALEXANDRITE LASER.
The alexandrite laser is NOT WORTH THE SAME AS THE DIODE LASER, and you don't want to give me my money back.
You have not notified when you have changed clinics, neither to me, nor to 10 other people that I know on a personal level, and who knows how many other people.
You haven't done a test to see if my skin accepts it when you know that I have sensitive skin because I have warned you and you didn't care.
I RECOMMEND THAT ANYONE WHO HAS HAD A PROBLEM REPORT THIS CASE, because I don't know how the clinic is still open.
It is very strong that you only think about money instead of doing things well the way things are.

Hedonai Tarragona - Depilación Láser – Medicina Estética

I put a star but I would not put any! They closed the store in Reus without notifying their customers or at least nobody wrote me an email (I don't know why they ask you for so much information if when they need to use it for important things they don't use it) and 6 months ago I'm asking them to return me €80 for a treatment that I did not finish doing since they closed and due to time and distance, I cannot go to Tarragona because they work the same hours as me. I WANT MY €80, is it so hard to return what doesn't belong to you? Also, you guys closed, so it's not a customer problem. 5 months ago they told me the same thing that it takes a long time for them to return my money, is it real that for €80 they take so long? That speaks of the little responsibility and transparency this place has!!!! scammers

I have gone twice to have the laser done on my legs. The first time I was a little shocked that the two girls who were at the reception were a bit rude and were not the same as they were today, who were otherwise very good and nice. Tamara did the laser on me and it was super good. Very good attention and treatment. She put aloe vera on me at the end of the session, unlike the previous one who told me that if I wanted to put it on, she had it. 😅 So I left with a good taste in my mouth thanks to Tamara. We will see us again. ☺

I had the laser done and I paid for a package that included three years with them and they wrote to me to tell me not to go anymore that the three years had passed and at another time they had told me that I could go until no more hair came out. and it was a lie

My experience is not good since they have changed the company name twice and on top of that they closed the Reus center without warning so I had to go to the center of Tarragona. The surprise comes when, after waiting four months for an appointment, now that the day has arrived, they tell me with a cold WhatsApp message that I no longer have any sessions left, when I still had one last session left and I already had to fight for it because when I paid for the A few months later, the treatment was suspended due to Covid and then they didn't give hours... in total, I have missed several sessions between Covid and the center closing and their excuse is that they don't know. What a scam. Well, I was going to hire laser treatment for my two daughters but it certainly won't be with Hedonai.

It's not what it was before, it's already made me uncomfortable, they changed the laser and didn't tell me anything. I ran out of quick masing sessions.

Hedonai Almería - Depilación Láser – Medicina Estética

I would like to share my experience because looking at old comments, I think it is fair to say that the new Hedonai team is wonderful, all the girls are quite friendly and they have helped me at all times. I have been with them for several years and currently have several treatments contracted. The service is very good, they are pending at all times, they remind you of your appointments several days in advance and they change it without any problem if you cannot attend. So far I haven't had any problems, I totally recommend the clinic 👌🏻

Terrible customer service. I have a paper signed by the former director stating that my treatment expires in July 2024 (I paralyzed my treatment due to pregnancy) and on the day of the appointment they tell me that I have no sessions and that paper has no validity whatsoever.... They are scammers
They never pick up the phone, it is always busy or they pick it up directly

I want to report a SCAM by Hedonai. It turns out that I contracted a 12-session laser hair removal service at Vivanta and with my contract and proof of payment, even though they had yet to give me 7 sessions, they have denied me the possibility of finishing my treatment because according to them I do not have contracted sessions, when in The history appears as I have only consumed 5 sessions. What a scam, I don't recommend it at all. Do not fall into the traps of promotions, because you are not going to win at all.

I had been going since it was Laser 2000 and with the change to Hedonai a disaster. They have changed the laser and also the hygienic conditions leave much to be desired... there are no independent heads or it looks like they are "cleaned", it no longer has cold air and it hurts more and to top it off they recycle the gel! They take it from one part of your body and they put it all over you... I won't come back

I think it is a very disastrous center, I went to do the laser in December 2022 which I bought a full body voucher with alexandrite laser, the first session everything was very good for the second they tell me that the machine is broken so they proceed to do diode laser while repairing the other machine, then it turns out that I can no longer continue doing alexandrite because they remove the machine from the center without giving me another solution that I have to do the diode one because no matter how much I contacted customer service by email with the director and all they have told me has been to go around and around because they are not going to solve anything for you, a clinic that previously had 2 machines now has one, the appointments are given for a long time because it has a long waiting list, first they tell me that They proceed to do the laser every 2 months after they changed the policy that every 3
What is clear is that the only thing that matters to him is collecting the bonuses and then you no longer have a way to recover that money and if you want you have to continue with his conciseness or lose that money and change centers
If I can advise people who have not yet come, it is that they do not do it because I am not the only one who has had this happen to them, quite a few people are in the same situation and in response to this review it will be the typical thing for me to put you in contact with such and such and such. you don't do anything

Centro de Estética Avanzada, depilación láser diodo. Lidia Berenguel

Always exceptional treatment: they are kind, attentive and good professionals. I get a semi-permanent manicure every month and they always do the decoration that I have in mind and it looks perfect. All their treatments and cleanings are great and their products are also wonderful. I always recommend this place.

Exceptional treatment by Lidia, who is a specialist especially in facials, makeup and nails. I will be back

Very good professionals in all aspects of aesthetics. They are wonderful at doing waxing and permanent manicures. They adapt perfectly to your requests and needs.

Good service, they are very nice and they have treatments, lasers, threading, manicures... and now very nice costume jewelery and jewellery.

Very good site, I recommend it, excellent customer service 👍

Hedonai Barcelona - Cornellà del Llobregat

Unpresentable! appalling treatment! Shameful deal! Having paid the full amount of the treatment, €1,800, more than a month before the first appointment, they call me two days before telling me that my usual doctor no longer works for them. I decided to request a refund of the full amount.
As of 07/28/2023, no one has yet contacted me, the only thing they have sent me in response to all the calls and emails I have sent have been automatic response emails.
Of course I do not and will not recommend this center to anyone!
THEY STOLEN MY MONEY!
THEY REFUSE TO GIVE ME MY MONEY BACK!

At first it was fine, but from time to time they have gotten worse. Prices have doubled, they don't even give you a paper gown to cover yourself and the last time she even told me that I had to buy some protective glasses because they weren't going to give them anymore.... After many sessions I still have hairs, and that my skin and my hair were ideal for the tto... I do not recommend it.

SCAM with capital letters. DO NOT BUY BONUSES, especially if they offer them to you at a 50% discount. This company is in bankruptcy and closes centers from one day to the next without prior notice. Be wary if you see that offer, that means they will close and keep your money. There are many people complaining and all they do is drag their feet.

I am delighted with Hedonai Cornellá, I get the laser and facial and body radiofrequency from time to time. I see the very professional doctor, the girls are very professional and charming, very friendly and above all very attentive, they have been there for years, and the center is very clean. I also take the opportunity to shop at Corte Inglés since there are not many people, I can look and buy since they serve immediately, both books, shoes, clothes and especially the weekly shopping although I don't live nearby but it is worth it since the parking is free.

Besides being completely useless. They have closed the centers that were closest to my house so when I ask for an appointment they give me 3 months in advance. I filed a complaint because they told me that they were returning the money for the bonuses that I will not be able to enjoy. They told me that in 15 days they would tell me something and they only say that they are looking at it, that is, they are not doing ANYTHING.
I would never recommend it for thieves and incompetents, but they are clear if they think I am going to give them a single cent of the bonus! I will fight it until the end! THIEVES!!!

Centros Ideal Nueva Condomina Murcia - Depilación Láser Diodo y Medicina Estética

Very nice staff and treatment BUT a tease and a robbery in my pocket, I pay 2000 euros for a full body treatment for more than two years going every 3 months, each visit a different girl and there is still hair left in all the areas that have treated and that is how it stays if I do not pay for more sessions, perhaps their machines are not effective or their constantly changing staff is not qualified to handle them.
Totally disappointed.

Blessed was the day I stopped to meet Gloria and what she offered me. A great girl and thanks to her I am super happy to have taken the step to get the laser. I've been here for a few months and everything is great, they are very attentive girls, but specifically I am super grateful to Gloria, she always helps me when I need it and has answered a thousand questions I had about the laser. Certainly a girl and an employee of 10. Thank you Gloria.

It is a pleasure to enter and be greeted with a big smile, treated with kindness and a wonderful feminine space is created thanks to Gloria's friendliness. A kiss

I have done a facial with Esther, and I recommend it 100%! Incredible treatment and it has left me great. Thank you very much to Silvia for the attention! I will repeat!

Very pleasant treatment by the staff.
After 3 years of full body hair removal treatment and more than 2000 euros paid, I still have hair on my pubes, arms, knees,... Every time I have gone I have been treated by a different girl and the laser they use does not seem to be very effective or perhaps the staff is not knowledgeable about how the machine works properly because I still have hair after 15 sessions.
You waste your time and your money, your laser clearly doesn't work.
After the publication they say that I should contact them and they will study a solution and they do not respond.

Hedonai El Corte Inglés Diagonal - Depilación Láser - Medicina Estética

This Hedonai center is a disaster and I have no idea what to do. It is clear that they are only after your money, regardless of how terrible their service is. From booking an appointment to receiving the treatments, everything is a nightmare.

Making an appointment is almost impossible, with long waits and unhelpful staff. Even when I finally got an appointment, they always delayed it without any explanation or apology.

The last straw was that they kept making excuses about the lack of supplies for months. And now, they can't make appointments because of equipment problems they can't seem to fix.

Their customer service is a joke. When I asked a simple question about their products, they simply said they didn't know and shrugged.

I would not recommend this beauty center to anyone. Save time and money and go somewhere else. The staff is unprofessional, the equipment is faulty and unsafe, and the customer service is non-existent.

My experience with Hedonai was very unfortunate. The beauty center seemed more interested in emptying your wallet than offering you any kind of quality service. The overall atmosphere of the place was unpleasant, with staff and equipment appearing unattractive and unsuccessful.

The staff was far from courteous or professional. They seemed to have little idea of ​​how to satisfy me as a customer, they only focused on persuading me to use their services.

The beauty treatments were uninspiring and did not give me the results I was looking for. The staff may have promoted themselves as experts, but their attempts to enhance my beauty were very poor.

The equipment was outdated and in poor condition. It seemed as if hygiene standards were also not followed, which made me feel uncomfortable while using the equipment.

In short, I can't say that I would recommend Hedonai to other people. The beauty center is not what it promises to be. Better to go somewhere else where attention and positive results are guaranteed.

I had a promotional voucher to enjoy a free flash pressotherapy session at this center, which could be redeemed until October 15 with the code that appears on the attached ticket.
On the 14th I tried to make an appointment on the website, but there was no option anywhere, so I sent them an email and WhatsApp so that they would take into account the fact that I was making a request within the established period, but that I couldn't on the website. do it and, since it was the weekend, could you give me a solution today, Monday.
Their response (without reading my explanation, obviously) is that it is out of time and is not valid, when I am explaining to them that I tried on the 14th and there was no way to do it on the web.
Well, nothing, due to their lack of capacity to adapt to these eventualities and not being able to recognize their mistake and seek a satisfactory solution, they certainly lose a client.

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