Papa Murphy's | Take 'N' Bake Pizza

First of all they got my order they gave some awful toppings with pineapple which I didn't put on and I specifically told on the effin online order I wanted three kinds of meats pepperoni sausage and bacon yet they gave me this B's pizza with pineapple onions and tomatoes which is not mine!!!! I called the management they didn't cared at all saying it's my fault and had to come and show them proof what I ordered from there management got hostile and I requested a refund went elsewhere I will never go to the establishment for pizza go elsewhere after all the runaround they put me thru and for what they could of made things right!!!!! Nope nope nope nope I will be sure to report to the better business bureau!!!!!

Took it home of course and . Well I enjoyed it with my family 👍

The pizza was not quite like what you get from ordering from a pizzeria. probably has to do with the type of crust in the fact that a home oven doesn't get as hot. I recommend the thinner crusts as they tended to crisp up better at home in my first experience with the product. I'll look forward to future visits and trying some of their other styles. The shop was also doing a good job following c o v i d 19 guidelines.

I'm a truck driver and had just finished delivering at the home depot behind their store. I hadn't eaten all day and just walked in wanting some food. I ordered not realizing it was a take and bake ( my own fault but was tired and still had to go on another drop ) I waited and asked if they sold individual drinks. They responded no but that they had a water bottle on the back they were more than willing to give me. Then when I got the pizza I'm guessing they noticed my confused face and asked me if I thought it would be cooked. I told them yes that's my fault though and was going to leave. They offered to refund it to me and gave me some cooked food to make sure I ate. They took time to be kind to a stranger and make sure I was actually fed. I really appreciate those two young ladies who were working tonight. If you see this. Thank you.

You guy's are always friendly and your pizza is always perfect..

Love Papa Murphy's take & bake pizza! Their pizza always have plenty of toppings & quality ingredients. Friendly service. Way better than any pizza from a delivery place.

Can't go wrong with Papa Murphys, sucks they were out of cookie dough but still always worth it.

Great pizza, excellent prices
The pizzas are huge and very tasty. All the toppings are fresh, as is the dough. The fact that you take it home and bake it yourself means you can have it cooked exactly the way you like.
They have a good variety of toppings and the cheesy bread sides are really good too. You get a lot of value here. They also regularly put out coupons which makes it an even better deal.
They make your pizza right in front of you, or you can call ahead. Either way, the service is quick and they're always very helpful and friendly. The stores are also quite clean. They have a lite menu as well if you're interested in that. I really can't say anything negative about this place.

Love Papa Murphy's. If you haven't yet check out their cookie dough as well. There isn't a more practical way to get a fresh awesome Pizza in your hands.

The staff is great and would give you the shirt off their backs. I also enjoy that atmosphere as it is well-lit and clean. Fantastic place to eat will definitely be back and highly recommend anyone who has not been there to check them out you won't regret it I promise.

We love Papa Murphy's Pizza but this location makes us not want to order again. It is quite disappointing. We've had a similar problem a previous visit to this location. We order online and arrive to pickup at our designated time. Upon arrival, our pizza is ready but our sides such as four salads are never ready. Today, my husband waited for the salads to be made, after our order was supposed to be ready. After he brought the pizza and salads to the car, I decided to look over everything. Upon inspection, I realized the salads were not uniformed. You can tell the salads were made in haste. One salad had hardly any ingredients.  I went back inside to ask them to remake it. The young man assisting me was not very receptive.  He seemed burdened by my request to remake the salad. Our previous experience,  we ordered four salads and when we requested the four ranch dressings to go with them, the young man responded we only get one. Even though we had four salads! The overall experience at this location is unsatisfactory and disappointing to a loyal Papa Murphy's family. We will definitely try ordering from Gateway and hope for better service.

Pizza Hut

The best pizza according to my son. :) always friendly service.

Pizza hut losing its credibility with full speed. I ordered original pan pizza yesterday by paying extra charges and going 8 miles away from my house to collect it. My regular store was out of original pan pizza.

To my worst nightmare when I opened the box upon reaching home, it was hand tossed pizza rather than original pan. They destroyed my pizza party.

First time ordering from here. I requested contactless pickup... sat in the car 5-6 minutes and decided to call to see what was taking so long to bring my order out. First time, no answer, second time, Rep finally answered and after I told her I had been sitting in the car, she lied and said she came out but couldn't see me. First of all, the entire storefront is glass so I can see her helping other customers. She didn't acknowledge anything going on outside. I only called when she started taking new customers walking in. Second of all, there is absolutely no instruction on where to pick up your order. My pizza was cold, wet and the crust was stale. What a complete waste.

Absolutely terrible. The food to almost 2 hours to be delivered. I called the store and was told our pizzas would need another 10 minutes in the oven, and then it would be 15 minutes to deliver them. The second I hung up the phone I received a text saying my food was coming. When it got here the 2 of the pizzas we got had obviously gone through the oven twice one of the pizzas is pictured with the actually edible pieces having been eaten. This pizza was not supposed to be extra crispy. None of them were.

I've gotten two cheese pizzas from this place over the course of the last month. The first one was overcooked, almost burned. Someone picked it up for me and didn't check, and when they got to my house I was having a party and it was too late to replace it. My wife called and got a credit for the next time. Today she went to get another one, and apparently the guy said there was no credit on the account, and my wife talked to him until he gave this one for free, and he had an attitude (overweight guy, no name known), and then my wife didn't check it until she got home, and it was overcooked as well! Never going back again. I'm posting a picture for evidence.

If I could rate less than 1 star, I would. Ordered a pizza online. Went to pick it up 10 minutes after it was due to be ready. Clerk states they never made it and asks me to wait 10 more minutes. I go to car for 10+ minutes and return. Clerk says somebody must have forgotten to make it again. He asks for 10 more minutes. I politely say that in 10 minutes I would either like a pizza or a refund. I return 10+ minutes later. Clerk checks the back like he thinks my order is there and then returns and provides me a refund. I wouldn't believe this story if I didn't experience it. I had just gotten off a 12 hour shift as a police officer and still had my uniform shirt on. I'm pretty sure they didn't accidentally screw up a simple order 4 times. If they discriminate against a profession, God only knows what else they might discriminate against. Get your pizza somewhere else.

Ordered a medium cheese pizza, and you’d think they’ll atleast give me CHEESE. So disappointing. TERRIBLE

Negative five stars. I don’t know if all the people who work there are trash, but definitely at least two of them are. I ordered using the app and showed up on time. Sat there waiting for ten minutes behind a lady who couldn’t figure out the name her order was under or how to pull up her order on the app. The tall guy behind the counter helping her couldn’t figure out how to help her either but kept trying while I waited the whole time. There were 2 or 3 people in back and he didn’t call anyone up to help a waiting customer. A guy walks in behind me and then a woman comes up front. I’m clearly next in line but she looks directly at the guy behind me and asks if anyone is picking up. I say “I’m here for picking up” while she blatantly ignores me and looks at the guy standing behind me and when he says he is there for “pick up” she asks his name and then searches the warming box for his order. After he gets his food and turns to leave a woman walks in and this female employee then asks her if she is there for pick up. I haven’t said a word up until this point and then asked if I could get my pick up as well, to which she answered with an attitude asking what my name was. I deleted my Pizza Hut app and I am going to Dominos or Little Caesars from now on. People who work at this location should be banned from the food industry. This location looks very ratty btw.

I ordered a large, stuffed crust meat lovers pizza and two ordersof fries with two dips. I paid for delivery and a tip. The store called to tell me that they were out of fries. I agreed to continue with the order, but I asked to take the dips off. The driver left my pizza at the front desk instead of bringing it to my hotel room.  I called the store and received a very cold and rude response from store personnel.  I went to the front desk to get the pizza and brought it back to my room only to find that it was cold and all the toppings (except the pepperoni) were only on one half of the pizza.  The store personnel also charged me for the dips which I didn't receive.  This was a horrible experience.

Pizza was ready on time; service was fast and efficient; Pizza crust was crispy and delicious

Ordered for pick up. Pick up was supposed to be at 6:28 pm.
Order was not ready at time of pick up. While waiting an extra 30 minutes for my pick up I notified how gross the store actually is.
An employee grabbed a receipt from a woman who picked it up off the floor while wearing his gloves. No big deal. Then he went to the back, came back up from and started making pizza with his contaminated gloves  filled with filth from the floor. No employees said anything!!
I then said something, asking why he didn’t change his gloves and told him why the gloves were dirty and how the food he now touched on the prep table was contaminated and garbage. All of the employees looked at me stunned and I felt out of place as well. I said something because I didn’t want anyone to get sick, and that is a health code violation.
I then let them know I was waiting for over 30 minutes past my wait time of online order pick up, how others came in ordered got their food and left. Then they handed me a second pizza that wasn’t the correct size but I got it anyways. My custom pizza was ready by 6:30, my other pizza was just a plain NYXL pepperoni. The special pizza was not made correctly as well.
A lady who also had online pick up had her pizza made incorrectly, she was telling them just to take off 2 things off her pizza. They were very confused and that went on for about 10 minutes.
Don’t recommend this location.
Won’t be returning

Called my order in and it was ready and waiting when I got there! The cashier was super friendly as well.

The heck with making supper or trying to get your lasagna to taste just right....just get a Papa's Favorite and enjoy!!!

Service was fast and friendly and Pizzas are always great. Love to take home and bake so they are always piping hot 🔥 right out of the oven ! One of my favorite pizza 🍕 take outs!

Got 3 pizzas and 2 cheese bread, cooked them all accordingly, to have the pizza dough literally stick to pan, and rip apart.

I give the employees ⭐⭐⭐⭐⭐, not the establishment. This location boasts a wonderful seating area with a great size and capacity and it is not being utilized. I don't know if this is a franchisee or corporate location but either way corporate needs to come take a look at what's going on here and get it fixed ASAP. They've got the people there that are very knowledgeable and understand what they're doing and could serve to make a few extra bucks from tips from the dine-in area. Too bad it's being used as storage. Kind of depletes the whole Pizza Hut experience from my childhood. Found out that the lobby has been closed for over 3 years now. There's no excuses, 3 years is more than enough time to have remodeled that store 10 times. Whatever the problem is, you guys need to get it fixed or let somebody else take the reins. Until then, three stars and that's only because of how kind your employees are.

The Detroit Style pizza could be on Diners, Drive Inns & Dives. The sauce is amazing, the crust has cheese all the way to the edge...Sauce down the middle...Honestly the best pizza that I've ever ate...The crew at Metropolis Pizza Hut are super nice as well... This is my cheat meal.. I hope they put it permanently in the menu some day.

The folks who work here are really nice. The food was good and the service was quick. The only trouble I had was that the dining area closes at 9pm, the drive up window is open till 12am. I endured a little confusion after calling and ordering for carry out. The hours they have posted dont show the separate lobby and drive up hours. I had no idea they even had a drive up window. Thankfully the kind young lady on shift took pity on me and unlocked the lobby door to explain all of this to me. I felt pretty silly that I didn't catch on, but if there was any signage pointing to the drive up window I definitely just overlooked it.

A little disappointed,  the dining room is not yet open. Staff was very helpful in ordering carryout only. I'm kinda over carryout but had no choice. They did the best they could. I won't be hungry when I finish my order.

Pizza was so good! Hot and as ordered.  Friendly service!

This pizza place is horrible now I don’t recommend anyone going there when the older guy was there he knew exactly what we wanted when we would walk in and would order our food properly. Treat us with respect. Now you have to repeat your order and if you get it delivered, it’s never what you want. Pizza is always cold,not fresh overpriced!!! not worth it not to mention how rude the staff is!!!

They need to learn how to make the New Yorker Pizza the right way. I ordered one with just cheese on 6/30/23. It was the driest pizza I've ever eaten. Hardly any of that sweet marinara sauce -- and way too much mozzarella cheese. This was my 3rd time ordering the New Yorker. First time was very good. 2nd time not as good, but I wanted to give it another try. This time much worse. I think I'm done with Pizza Hut. They don't know how to train staff to maintain quality. Can't have a situation where the taste of the product depends on who happens to be in the kitchen that day.

I have come here for years and overlooked the filth, but today put me over the edge. I always liked the staff here and the pizzas were good (or so I thought), but the front area is absolutely disgusting. Today while I was waiting, there was a big dead cockroach on the floor right in front of me. I'm done there.

This is place is disgusting! Sticky, oily floor, spider webs in the corners, all kind of garbage on the counter, papers, old receipts, plastic bags, disgusting, never cleaned doors and the best part: FLIP FLOPS ON THE COUNTER! If this is what is visible to customer, then try to imagine what is in the kitchen! This place should be reported to Health Department for evaluation. I remember old days when Pizza Hut restaurants were nice places to go. Today all of them are nothing but filthy joints!

This location has been closed for years!! Same for the next Carol Stream locatluck.
Yet the info here shows 'busier than usual!
We were looking for the nearest location to us in Glendale Heights.  No l7ck.usual.

Saw this place on the way back home to Louisiana. I stopped bc I thought it was the buffet. When we walked in we quickly realized the lobby was under construction and the buffet was closed. The two gentlemen in the establishment allowed me and my mother to eat in the lobby despite the construction. Thank you for allowing us to rest out of the car. The food was great too, buffet will be back open when the construction is finished.

We were the only dine in customers and they treated us like royalty! Me and the kid's had a ball!!

Why isnt the buffet operational anymore i would have went to banjo pizza that was wack 1 star

Had a good experience there, the staff one above and beyond to help me. My battery died in my vehicle and two employees help me get my car started. They were very nice and my food was hot and everything was just as I ordered it.

Normally, this restaurant is okay to good. The staff are friendly. This last visit was very, very disappointing

Hooters

Staff is not on par with other locations.
Bummed that Mahi Sandwiches are no longer available.  The cod is mostly batter. Large 4 TV square had top left screen off. Wings were still good.
I had to retrieve my own silverware and ketchup even though their was more staff than customers. Staff was sitting with other staff or in the case of my server, with family.
After shift change, no one checked on me.

Food was on point. One of the best burgers around. Service was great. My build a burger was all that!!

Everything was OK, service was just a bit slow. But our waitress was great! Even after watching her manager publicly reprimand her. The kicker was when I realized customers were allowed to walk in with their pets. Waitresses were petting this dog.  I have a dog. Based on the fact that my dog walks on the ground barefoot, on occasion has rolled around in the dirt etc. I would never bring my dog into a restaurant where people are eating. Where people may have allergies to pets etc. I was especially appalled to see waitresses petting this dog and then taking orders! This animal was not a service dog. He was not wearing a vest, he was allowed to sit in the booth, and people were allowed to walk up and pet the dog. I will be sure to not come here again.

Gotta say, this was not as good of an experience as another Hooters I've been to. The service was alright, though we weren't checked on that much.

I got fried pickles and chicken tenders with fries. The fried pickles were disappointing, but not the worst fried pickles I've had. The fries were pretty dry and the tenders were alright.

Staff seemed nice, but not very attentive. I wouldn't say dismissive, but just talking to one another and friends who came to visit them rather than orders. It took some time before to-go food was ready and it stayed in the window for about seven minutes before a waitress reminded my waitress to get it for me.
Like all Hooters, food portions have gotten a lot smaller. A little dry, but overall ok. Hooters here and nationwide really has lost its stride with food and friendliness.

I've gotta say, I'm not impressed with the quantity of fries for over $4. Potatoes are one of the cheapest foods around and this is what I got for $4?! They are tasty, however.

I'd give zero stars if possible.  Called in an order after being on hold for 5 minutes listening to their repeated advertisements.  The young lady never said they were short staffed with only two drivers. So after an hour, I called back to find out where my pizza order was at.  This time a young man answered to tell me the driver said she was pulling up 5 minutes ago to my house. I said, "Well she didn't come here". Only then to be told, my pizza order was sill at the store. Then he said, "I can give you a discount". I asked him, "About much longer then, he says, "About another 30 minutes". A discount on a pizza that is an hour and a half late, and cold. I think not. Poor customer service, and a slap (discount) to the face. I'll order from Dominios next time. Better service and better looking pizzas.

The pizza was burnt and no toppings all around the edge for two inches in. I will never order from this store again.

Earned enough rewards to get a free pizza.... this was the free pizza. This was the reward for being a loyal customer. When I called corporate to address the issue they couldn’t have cared less. Will NEVER use this Pizza Hut again. Very Undercooked, enough grease to fill up a 5 gallon bucket, and as you can tell they placed the toppings very gracefully. I wouldn’t doubt if this thing hit the floor a few times before making it to the box.

Orders a regular pizza and got a cracker instead if they didn't have it I would have like to known before I ordered the app is uselss

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