Bio-One of NW Indianapolis

I highly recommend Bio-One services! Addison and his team not only do their jobs, but go above and beyond. They meet every situation, question and challenge with kindness and a solution. Their communication with their customers is unmatched and goes above and beyond as well. Thank you so much for making a hard situation so much easier to manage.

My aunt fell very, very ill and her home turned into a disaster. Addison, Alex, and the rest of the crew were so compassionate, helpful, and did an amazing job getting her house cleaned and livable again. I cannot thank you all enough for your help. Would absolutely recommend these guys.

I honestly don't have any words. They have given me my life back. I let my house go for far too long. Richard and his team took their time and treated not only my home but my possessions with the utmost respect. They were all friendly, kind and compassionate. There was absolutely no judgement from anyone and they got straight to work. I cannot recommend them enough. Their skill and thoroughness is astounding. In 4 days, I had my life back. Five years worth of tears and depression, and they gave me a fresh start in 4 days. Thank you from the bottom of my heart. You have no idea what you do for individuals like myself that are in the spot like we were. You are all wonderful!

I can’t tell you what a lifesaver this company was to our family! They are so professional and were so good in dealing with my elderly mom. Addison..Shaun…Alex and Michael are wonderful young men and I would definitely hire Richard and his crew if god forbid I ever need to again!  Thank you!

I came to Indianapolis from out of state to help a relative return home after a long stint in the hospital.  What I found when I got to their house was a filthy hoard of trash that I knew nothing about.  I needed help.  I called Bio-One and they came right out and were able to get to work very quickly.  They were understanding and friendly, easy to work with, and did a great job with the cleanup.  I hope I never need them again, but I can happily recommend them to anyone needing cleanup help.

HD Chem-Dry of St. Joseph County

They were on time and very professional, my carpets look amazing and dry time was great. Heath does great work would never hire anyone else.

I have used this service a few times and absolutely love it. They are very professional and thorough. Carpets always look great when they are done and the dry time is way less than other services. I recommend you use them seasonally if not more...

Heath did a fantastic job. Always on time and done in a timely manner. He cleaned my carpet and furniture. Great job 👍👍

We had major traffic stains on our light colored carpet, and the service tech, Heath. did a great job of removing ALL of the stains.

Heath did a great job cleaning my upstairs carpets! I even felt comfortable enough to leave a key with him while I was at work! Great pricing as well! I would highly recommend Heath Davis with HD Chem-Dry!

Shirley's Chem-Dry

The Maids in Hamilton County

I have been a customer of The Maids for years!  Prior to that, I tried several other cleaning services.  I settled on The Maids because the people who clean are friendly and kind and seem to care about my house.
Also, they come as a team and are efficient (less than 2 hours) which doesn't disrupt my day.  Brandy is a great team leader and makes sure the cleaning is good quality.  The office staff are also friendly and accommodating.  I have recommended them to several of my family members and will continue to recommend them!

The Maids have cleaned our home for a number of years. They have proven to be reliable and responsive to our needs and concerns. Michelle has been the team leader for the crew for all of this time and they pay attention to the details that are important to us. They clean the house and leave it looking and smelling fresh.
We have dogs and The Maids do a great job of cleaning and also are very good with the dogs. We have recommended The Maids to other people when they inquire about house cleaning.
Fred, the owner has also been easy to work with and Susan in the office has always been helpful.

I have used The Maids service now  for 5 years at two different homes.  Lisa and her crew always do an excellent job.  They are polite, efficient  and provide a very thorough cleaning of my home.  I have four kids and keeping the house clean can be a challenge .  They never let me down.  Fred and Susan are always polite, accommodating and work with my schedule.  I highly recommend these folks and I’m grateful for their service and professionalism.

Will Breeden

The Maids have been great!  They are a good team, working well together to complete cleaning in an efficient, cooperative manner.  The requested courtesy call before their arrival is always timely.  The Maids are dependable and pleasant, and they are easy to work with.  If requested to change or adapt a cleaning procedure, they are agreeable and always aim to please.  When asked to avoid cleaning particular items, they have not been offended.  One of the great aspects of having The Maids clean is that when they finish, the entire house is clean all at once.  What they do I am not able to complete myself in one day! I value their help and look forward to their pleasant dispositions while working.

The Maids have been cleaning for me for several years. Even though there has been quite a turnover among team members through the years, our team leader, Michelle, has been consistent. Because of her dependability and her capability in training new members, I do not have to acquaint a new leader and team each week with my house and my cleaning requirements. The company expects honesty, dependability, punctuality, efficiency, thoroughness, and cheerfulness, and the team members exhibit these expectations. The women are always pleasant and courteous and come in and quickly get to work. There is no using of cell phones or standing around. The management team is very easy to work with. I have recommended The Maids to friends.

Tide Cleaners

I had a white blouse that had dark blue spots all over from the inside of a suede leather jacket. I thought about trying to get it out myself, but decided to let tide cleaners take care of it professionally. They did a fantastic job in getting my blouse back to Pure White. I was very impressed and excited.

The staff were very friendly.  They had my doctor’s white coat ready in less than 24 hours. I will definitely return to this location. Excellent service!

After the dry cleaner I have used for years is no longer in business, I came to Tide Cleaners. The fact that my suit jackets and wool coats look better than when they were first purchased is not even the best part. My cleaning was completed in less than 24 hours! It was amazing! Will be returning for sure!

I used Tide Cleaners for a company tablecloth. Tide provided a quick turn around time and completely removed a large stain left over from an event.

Update from my previous review below: I am pleased to say that Nikki the Manager of the Cleaners that is there now, called me right after my review was posted to apologize and make the situation right, in which I truly appreciate.  Never expected it, so it was a pleasant surprise. Having the right management in the right place and proper communication can make all the difference in retaining loyal customers. Thank you, Nikki for the call and your offer to make things right!

————————————————————————

I thought this was going to be my go to Cleaners, but not after they made a pair of white dress shorts (new/never worn) worse than what they were before I brought them in to this Cleaners. Had planned on wearing them to an event.

I brought them in to have some dye removed that had transferred from being next to a pair of black shorts I had in my closet. The first time I attempted to picked them up, the dye was not removed AND I had additional spots on my white shorts that appeared to look like rust spots. They were not on my shorts when I dropped them off. So, they offered to try remove the dye again and the additional spots they added.

Second attempt to pick up my shorts…still had the dye (somewhat better) and the rust looking spots were still there with additional spots added. At this point, I’m like WTH is happening here?!?  They offered to try again. How does a Cleaners that is supposed to clean your clothes, add additional stains to your clothes? This was the first for me.

Third time visiting this Cleaners to pick up my shorts, hoping this would the last time. Well, it was my last time to ever use this Cleaners as the dye and additional spots were still there. I talked to the young man about getting a refund and he said he couldn’t do it at the time and to call back on Monday or Tuesday so he could talk to the manager about the refund. Technically, I should get the cost I paid for the shorts, because I can’t wear them now.

I waited to call Tuesday and of course no one answers the phone so I left a message with my name, number and reason for the call. No response. Called 2-3 more times, no one answers and no response to my voicemails.

I’ve worked in Customer Service for many years and I couldn’t fathom treating customers this way.

For reference, AIN0788365

Chem-Dry of Berrien & Cass

Chem-Dry of Michiana

We used Chem-Dry 16 years ago when we first bought this house.  Our carpets probably need to be replaced, but we decided to give Chem-Dry a shot.  The tech really hustled and did a great job cleaning our carpets.  We had a big area covered with pet stains that turned out way better than expected!  I was also happy with the price.  Thanks for the great service.

Great price, very efficient, did a fantastic job. I would highly recommend Chem-Dry.

I have used Chem-Dry of Michiana for over 30 years and have never been disappointed.  Jack & Caleb were friendly, knowledgeable, and got right to work.  I even asked for a couple of additional things to be done and they were happy to do them.  I am 100% satisfied with Chem-Dry.  Thank you for the consistent, great service you continue to provide!

I bought a sectional off FB marketplace. In good condition, the previous owner had dogs. Smelled like dog, not pee, I want to make that very clear and just had some dog hair on it. Nothing too bad.

Called Chem-Dry to have it professionally cleaned before I moved it into my house. The total came to $425 to clean and deodorize it. For that $425, they were here all but 20 maybe 30 minutes.

As far as I can tell all they accomplished was make the couch wet. Still has dog hair, and instead of smelling like dog it smelled like wet dog.

I took the covers off and washed in the washing machine to get rid of the smell and the dog hair then took a vacuum to the frame. The results I got by doing it myself were 10000x better. And it wasn’t $425.

This place it a ripoff.

Such a great first experience! Techs called to let me know they were running a bit behind (which actually worked out for me) and then called again when they were on their way. Did a great job. I have four dogs and they were quick and efficient so the dogs wouldn’t have to be locked out of the house for an extended period of time. Our couches look and smell amazing again. Highly recommend

Ann's Chem-Dry II

Out of business. Sad. I used her a few years ago and was so pleased.

Columbus Chem-Dry

Scott is the one who gave us our quote (for the room that has the highest traffic in our house) and came back to clean the carpet. He is super professional, friendly, and did a great job! Columbus ChemDry as a business was awesome to deal with. I felt that their prices were very affordable and when the job was done the carpet looks brand new, and smells great! I would highly recommend Columbus ChemDry to everyone.

Technician was very friendly, knowledgeable, took time to answer questions and very efficient. He finished several rooms in a timely manner and carpet looks great. I prefer Chem-Dry because carpet dries rather quickly. I have had 2 other services in years past which soaked my previous carpet and left permanent wood stains when their blocks didn't work. I'm very pleased with this service.
Thank you Chem-Dry

Scott was professional and did a great job. He helped us determine what the best options were for our home. Will use ChemDry again.

They did an excellent job. They were honest about services offered and the best option for us. Were respectful of family, pets and property. Would definitely recommend 10/10

We needed a couple of rooms cleaned, and I knew that I would use ChemDry again. They're system doesn't saturate the carpet with solution, and makes the carpet look new. Great to work with, thanks Scott!

PuroClean Disaster Restoration

PuroClean came to my rescue after a toilet over-flowed and did substantial damage.  They contacted me immediately, and had someone on site in 4 hours - with water removal and mold remediation starting the next morning.  They saved what they could - including recently installed countertops - and kept me informed every step of the way.  I could not be more pleased with their service and professionalism.  Special thanks to Beth, Everett and Tina for their great work.

PuroClean just finished water damage clean up and mold removal in our kitchen where our fridge flooded the laminate flooring and soaked through to the OSB subfloor, ruining several cabinets, floors and wall. I was very happy with how quickly Puroclean came in and inspected what needed to be done, and then very quickly came to set up a safe and sealed containment area in the kitchen to keep our family safe while they dried, treated and removed the water damage.
I had great confidence in Everett and his experience, he had a plan and knew what had to come out versus what could be saved. They used a professional air scrubber machine and cleaned thoroughly when they were done. I loved how after they left, I didn't have to clean up after them. His team of Mariah, Jeff, Eli and Jen were here very quickly to get the job started, and in only 2 days the flooded area of the kitchen was dry, cleaned and free of mold. Everett and Beth were also very helpful in working with our insurance company to document damage, and make sure we were taken care of.
This team was friendly, honest, hard working, and quick! When a flood disaster happens, these guys are awesome!

They tore up my carpet and opened holes in the floor. After finding pre-existing water damage that the insurance wouldn't cover, they closed up shop and left. I understand that since they are getting paid by the insurance company. However, I find it unconscionable that they would leave my home in such a state, especially knowing that I have small children. It's it reality too much to tack down some cheap plywood?
Apparently.

Everything about the experience was awful. They lied to us from day one and that never stopped. They used poor materials. My cabinets don't close correctly. My front porch was torn up by their workers and they only fixed part of what they damaged.  My kitchen floor now tears every time I have to move the table, fridge, or whatever. The shelves in my pantry are laughably small. It's a pantry I need to store food there. Electrical still isn't working right. They left my bedroom window unfinished after they were "finished" so long that I just covered the whole wall with a sheet so I wouldn't have to look at it. The list of issues is so long I couldn't fit it all on a review. They changed major functional areas of my home to where they're barely even functional. I've corrected some things myself. They threw everything of mine away without contacting me even after I had 4 people with the company promise me they'd call me before anything hit the dumpster. They threw away all of my identification, my college degree that barely even had smoke damage. The exterior of it had a little bit of black which I easily wiped off. The stuff of mine that they did "save" and supposedly put in storage they then lost it before we could get it. We weren't compensated for that, they merely apologized after bringing us someone else's empty drawers. The list of offenses is so long I'm really considering contacting an attorney. I will never forget this company and what they did to my family. Oh! And on a regular basis their employees would drink in my house and leave the beer cans and they'd smoke in my house. When I tried complaining all they said is "well, those individuals have been let go"  but how is that supposed to help me? If the company isn't just a bunch of scam artists then someone got in way over their heads somehow and screwed things up big time and tried to cover it up. I really should contact a lawyer though.

We contacted Puroclean after the first restoration company refused to return calls and set a date for cleanup.  Everett Jones came out right away and walked the property and took pictures.  We had the quote back in 2 days.  We had a few questions and Beth was very helpful and answered them.  The cleaning crew of Tina Roberts, Cesar Urena, Branden Cave, and Halee Hensley did an amazing job with the clean up and kept us informed all the way.  Thank you Puroclean for everything.  I will definitely recommend you to others.

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