bancomer Ma. de Jesus Candia

If they open on Saturdays and what are the hours if they do open on Saturdays

Terrible service from the lady who attends at the entrance, I don't know if she was angry or in a hurry, but customer service is her job

I've been waiting for two hours, the service is super slow, more staff are needed for this branch, and the executive takes too long to attend.

Very good service, the truth is that they serve effectively and quickly.

Banco BBVA

Terrible service. It is not possible that there is one executive and there are four, yes FOUR people in the reception area, doing NOTHING. That if, with a lot of cell phone and interrupting the only executive who is doing something. Use your human capital wisely. They are paying okis payroll. We deserve better service.

Excellent service, they took care of me super fast, I only waited 15 minutes and I left quickly

Bad service, they serve in a very bad way apart from the fact that they ignore what you ask or tell them, they don't care, they can never do anything
Besides, it says that on Saturdays they close at 2:30 pm and close earlier 🥱👎🏼

Terrible service, they take too long to attend, the person who must deliver appointments makes them wait, writing down their names to deliver the appointments instead of delivering them when they arrive and indicating what is going to be done.

The service at the checkout is fast and they are usually friendly, but when I had an advisor they gave me bad service and even made fun of me for being chiriwillo

Very bad service.

They provide you a service without prior notice. And, of course, you must pay every month.

When I saw it in my account, I called at least 10 times to get my money refunded. (And of course not completely, because they take their commission).

Now, the process is still ongoing.
Each time, you have to change folios and call them to be informed about the progress and verify if the documents are correct.

They do not provide any follow up via email or call. You must call them every time for the process to move forward...
Of course, more and more documents are missing that HAVE NEVER REQUESTED/SPECIFIED.

They just want reasons not to refund anything and make you tired.
Moral of the story, don't trust banks and be very careful with what you sign.
It is simply an organized scam.

For people who wish to open an account, be careful not to be charged the "Meta Seguro", especially if you are a foreigner.

Very prompt attention and good personal treatment.

Although BBVA is quite bad, in this branch the leader Mario is a great person, he treated us very courteously, he knows what he is doing and with empathy.
The location is good

At this branch, do they do currency exchange?

Very good shopping environment, very friendly cashiers, you always find everything you are looking for at an affordable price, plus it has a shopping plaza next to it where you can benefit from the different types of services you use, be it a bank, buying a cell phone. or whether it's going to eat, even having ice cream or any other treat you like to give.

BBVA Bancomer PARRAL ALTAVISTA

In general, BBVA provides good service, but now with their long lines, they have you lined up outside without giving you a turn, until they feel like it they give you a turn to wait for them to call you at the till, they should gradually reduce their tedious lines, there are also hours in which there are more people than fair is at noon when most of the ATMs go out to eat, so in a rush hour they are left with few ATMs

It is a bank with fast and attentive service, however I would think it would be excellent to have at least one ATM in the eastern part of the city. Thank you

BBVA does not exist there it's an Afirme.

Bad service from 1 to 3, there is always a long line and the tellers inside are very slow, sometimes there is no one from the bank at the entrance, they make the cleaning lady stop the flow of both the bank and the tellers.

They only went to replace a card and I was outside in the sun for 30 minutes, they don't give you a turn for the management to settle a good evaluation but that is a lack of ethics.

There are free ATMs and the lady who limits access does not let the rest of the ATMs pass.

I went to get an account statement and it was very fast and they activated the app right there, excellent service.

Terrible bank, I was going to process the TDC and there is no system, neither at the teller nor at ATMs, it is not the first time it has happened and it is best not to have anything to do with this bank

Regular service, only one executive working. I've been waiting for more than 40 minutes.
If you are in a hurry DO NOT COME TO THIS BANK.

ATM / CASHIER BANCOMER SUC SORIANA LINCOLN

Trying to open a payroll account, the girl begins to capture data, and says that the CURP does not exist, that we should go to the government to fix it, it is explained to her that it has already been reviewed, that if she please verify that it does not have a capture error and it refuses to review, that we take another shift, it was better to go to another branch, where they validated that the CURP is correct, but, there they did not want to open an account in a branch, that we opened the digital one and we had to return to remove the limits.. .
For a simple procedure, 2 branches, 3 trips and 4 hours spent.
BBVA gets worse every day.

Miss Daniela Vargas has just denied me access to make a deposit in the cash register because I can only deposit more than 20 thousand pesos, she sent me to an ATM to make the deposit, if you no longer want to work, better dedicate yourself to something else BBVA Bancomer... goodbye, I won't use your services again...

I went to reactivate my Bancomer account due to attempted fraud under the instructions of Línea Bancomer, a lady (who was not an executive nor was she in the savings banks, she was just a kind of assistant) asked me what procedure I would carry out, I explained and specified that online Bancomer asked me to go to the branch, the girl asked me to leave the branch several times in a very haughty and out of place tone, saying that she had to do it by phone and she was only taking away space from people who really needed to go with a executive, that I was waiting in vain and no one was going to help me with what I needed. The girl from the executive area was able to help me in less than two minutes, but the counselor could have made my procedure a meaningless loop by not having the correct training in dealing with clients or the processes to follow.

It's my lifelong bench. Since I was 8 years old, my father opened a savings account for me, when he was Bancomer. To date, they have been with this bank for 41 years without any complaints, quite the contrary.

BBVA Bancomer Cumbres

Terrible attention from the moment you arrive. The executives do not follow up on anything and when you try to contact them they avoid you and even block you. I opened my account less than 1 month ago and it has already been blocked for 2 weeks due to internal inefficiencies...

The waiting time at checkouts is ridiculous... if you're in a hurry don't go to Bancomer, do your laps first and leave the bank last

Terrible attention and besides, they never open at the time they say

The attention of the executives is very bad. The order of arrival is not respected, acquaintances are served first

Very bad service, it wasn't even good at listening, you need to know more about the app, otherwise they'll put it there for 10 years and because of this bad service, I decide to change banks

They robbed me in practice, be very careful with these devices, I had had good experiences with other banks and I thought it would be the same with BBVA, but no, don't use them.

Great convenience by having 3 ATMs and a customer service line within the Centrika plaza, controlled climate, no lines, Fast and Safe.

I went to the branch due to a problem on my date of birth, they opened a file for me and a month has passed and it is still unresolved, the executive gave me her number so I could follow up but she did not answer me until today when I called her she told me that she would not be in branch for 1 month, go to the branch of origin to ask about the status/change of date of birth, don't waste your time, they don't feel like helping.

They treated me excellently and there weren't many people, I went around 2:45 in the afternoon, and they treated me excellently, very soon

The waiting time seems eternal, more than an hour waiting to be transferred to the executive and then there is only one answering. They do not give complete information so you have to return several more times to stand in line.

BBVA Bancomer Uresti Félix Gómez

Excellent service and greater security, although when making cash deposits the ATM rejected the bill, it took about 3 attempts but in the end it accepted it and that was not the case, the bill was in good condition

The schedule is wrong, and no one solves it, they only say that it will be reported but without effect.

Excellent services and more security to make your movements

Normally it is not very busy, but there is only one executive and it takes a while to attend. There are seats to wait in line, ATMs are almost always working

I don't know why but now it turns out that you can't open an account after 12 pm, where does it say that? Because it's not on the page, I went at 1.30 pm, and I had to go to another Bancomer bank to request what needed.

BBVA Bancomer Monterrey Brewery

The branch is inside a brewery and there is no public access.

For those who don't know, the branch is inside the brewery and is only for employees of the same.

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