Banco BBVA

Very bad service. They provide you a service without prior notice. And, of course, you must pay every month. When I saw it in my account, I called at least 10 times to get my money refunded. (And of course not completely, because they take their commission). Now, the process is still ongoing. Each time, you have to change folios and call them to be informed about the progress and verify if the documents are correct. They do not provide any follow up via email or call. You must call them every time for the process to move forward... Of course, more and more documents are missing that HAVE NEVER REQUESTED/SPECIFIED. They just want reasons not to refund anything and make you tired. Moral of the story, don't trust banks and be very careful with what you sign. It is simply an organized scam. For people who wish to open an account, be careful not to be charged the "Meta Seguro", especially if you are a foreigner.

Very prompt attention and good personal treatment.

Although BBVA is quite bad, in this branch the leader Mario is a great person, he treated us very courteously, he knows what he is doing and with empathy. The location is good

At this branch, do they do currency exchange?

Very good shopping environment, very friendly cashiers, you always find everything you are looking for at an affordable price, plus it has a shopping plaza next to it where you can benefit from the different types of services you use, be it a bank, buying a cell phone. or whether it's going to eat, even having ice cream or any other treat you like to give.