Banco BBVA

Even if you have a turn, they make you wait until they feel like serving you, they move on first to the people who arrive later just because they will do something that benefits the executives.

There is very good attention. On the occasions when I have gone to make deposits, the longest time it has taken is twenty minutes when there are too many clients. Several additional cashier boxes are available.

Excellent service I found there is a person who takes care of you if you find it difficult there they help you Very good service from the staff who work there

It took almost 3 hours to do an operation at the window!!

Where to start, only two ATMs, no practicals, 5 windows and 3 advisors. For all tlapa users. If you need to go, be very patient.

In Olinala they made a million-dollar robbery and closed the branch. What a shame BBVA.

It has a lot of people you have to arrive early, if there are a lot of people before 4 they give tokens

I have a question...
Can we get another card that is lost?

BBVA Bancomer Chilpancingo Square

The situation with the staff was unfortunate, my mother went to the branch to make a deposit and coincidentally “500 was missing” the amount was exact but when it came time to make the deposit the amount was different, my mother gave her card to the person so that make the deposit at the cashier because she does not know how to use the ATM, she is a big person who does not use the card absolutely anywhere, she only deposits money and coincidentally after this situation an endless number of unacknowledged charges began to arrive, it is a shame that they have this type of staff and that on top of that they put up a thousand obstacles to solve it, be very careful with the elderly, let's help take care of them, these rats take advantage!!

There are days when it is super crowded, and the staff need to organize the lines well, both for cashiers, for service boxes and for windows, I suggest that if you do not want to spend hours to go to the window, take a turn from the application from BBVA and skip the line

Yes location very good. The attention in boxes and organization is very efficient and fast. It has several ATMs and the staff provides advice. Highly recommended

Very good service from the staff, it is a place that helps you with everything you need with your deposits, etc.

Many ATMs rarely do not work, but the table advisors are few but they serve respectfully and kindly and try to answer your questions. I wish they opened from 8 am

BBVA Bancomer bank

I'm a Canadian visiting Mexico. The ATM worked fine but the fee is high (174 pesos). Also, don't let them do the currency exchange for you. Their rate is about 9% worse than the official rate. Let your own bank do the conversion.

The Facebook page that you linked to in your reply isn't working. It says, "This content isn't available right now
When this happens, it's usually because the owner only shared it with a small group of people, changed who can see it or it's been deleted."

ATM froze on me and wouldn’t return my card!

Quick and fresh taste, in a nice square in Zihuatanejo

It is inside the plaza, it has wheelchair access, you can enter through the hallway where similar pharmacies are if you walk, or leave your vehicle in the parking lot, remember to bring your mask.

At the Zihuatanejo branch they put insurance on me without me realizing it and when I realized I spoke to the Bancomer line and they didn't want to return my money, they are a bunch of rats, don't go to this bank

BBVA Bancomer bank Zihuatanejo

I don’t understand the negative reviews—it is then nicest bank with the most ATMs in Centro. The line is nonsense, if someone is not using an ATM ask the person in front of you if they want it and if not just take it. Everyone seems to queue for the ATMs that take deposits so you can bypass the whole line if you just want a withdrawal.

One complaint: the exchange fees were 2-3 times more than another ATM I used (HSBC).

Large branch, very well located, I had no problems at the ATMs.

There were several people waiting to be served and only one account executive. 12:00 pm.

Good attention from the cashiers and advisors and they have good service at ATMs

The service is very good but the waiting times are very long

Kia Motors

Bad attention. Very disappointed in the seller who gave me his name that starts with “A” and ends with “o”. Very bad seller, he wanted to include additional insurance by force, saying that it is mandatory and other Kia agencies say that it is optional. Obviously Kia is not going to disappear because of this comment. But if the manager or the brand is interested in offering decent service to customers, they should pay more attention to their salespeople, their indifference and lack of attitude. The staff needs training (at least the one I was assigned to, but they don't allow them to be representatives of the brand and the branch)

They do not respect healthy distance, they allow access to the reception room for vehicles with companions despite it being a small room and having a waiting room, not all employees wear the mask correctly nor do they ask clients to do so.

Good dealership, but very small for the volume of customers it has, and every year its after-sales service is getting worse.

They offer coffee, water and snacks... but there are none in the waiting room...

Excellent attention, fast and accessible service, comfort to wait!

They just made me close an account at another bank to open one with them... 3 times they made me waste time just to open an account... and in the end they could not and did not admit that they gave me incorrect information, wasting time and causing inconvenience that they could avoid me!
They are not professionals!!!
Really lousy service!
They do not value any comments!
What they answered is a mere lie to save face!

Bad service in ATMs almost 40% of the times that they are inoperative to make deposits

Rude cashiers, they are lazy to attend, there is no entrance for the disabled, they distinguish between clients and do not solve any problem.

Very good, now they serve much better. More for your employees

Very good service and the ATMs are in good condition.

It doesn't have parking, it's a mess during peak hours.

Visible to the public, somewhat congested

Very bad service, very poorly trained staff, a cash register that they have most of the time does not detect the fingerprint, they have to go to another branch to have the problems solved. I'm going to that branch because it's the closest.

It has enough ATMs, on peak days it does get saturated but the attention is careful.

It has access for people with different abilities and the facility is one of the best in the town. Friendly and responsible treatment of collaborators.

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