JC Licht Ace River North

Always passed this place off bc it looked so small, but it's actually all underground. Really has 90% of the hardware needs you'd have in the city for a good price.

Jaimie, you are one of the best key person I have met in a while. You not only save me bucks but you eased my worrisome mind.

Call to get a window fix they told me over the phone yes they can fix it after driving there five miles they said first they don't do window an then said didn't have the tools to fix but it's ok I'll never deal with that store

Most staff are helpful - the young lady at the cashier station needs to change her attitude though...

Eva was very helpful and warm! Good prices and great service

JC Licht Ace South Loop

Had good experiences with customer service here, and good selection! Only reason for 3 star review is that I have had trouble with quality of Ace Hardware brand tools :( recently I bought a torx screwdriver set here and it stripped out almost immediately on me. I have an iFixit set at home that has worked marvelously for multiple laptop jobs, but this set wore out after 10 screws.

Ace has everything! And is extremely close to my sons apartment. So it literally is the neighborhood hardware store. For a socket set and small trash can there. Plus Oxy Clean powder. They even have key making services and snacks!  Great option for necessities.

This store is a neighborhood treasure - good inventory and good service.

Always very friendly and some of the staff seem to know quite a bit, others do not really and act bothered if you ask for help.  The prices are quite high however and with limited return policies and lack of stock, its not worth going to if you can order online/go to home depot.  This area is extremely limited on building supplies.  The next best bet is probably the Ace in river north, much better selection, gold coast ace is just as limited, as is the home depot in south loop.

I run a restaurant in the area and have stopped by this location multiple times for various pieces of hardware. The employees are always friendly and helpful! The assistant manager Alex helped me today and went above and beyond to make sure I had a great experience!

Gus Bock's Ace Hardware

I bought a Weber Grill at Gus Bock's Ace Hardware and had a great experience there. Nate was very helpful in getting my order correct and delivery scheduled. I had my fully assembled Weber grill delivered on the upper level of my deck. Great service. I highly recommend this store.

I truly appreciate this place! Great help always happy! Plus they have expanded nicely so forget Menards, Lowes and Home Depot Ace is the place!!! Very knowledgeable and care

Again, this place is close to Our house and very convenient to get too for certain items. The store is super clean and the staff is very courteous everytime I have been there. Whether it be a  plumbing part or paint or an item for the yard, the prices are pretty good. They also have carpet cleaners to rent, which We just did the other day. Check Them out, You'll be happy 😊

Bought a Stihl ms180 chainsaw, realized it was to small and returned it the next morning unused. They Don't normally exchange chainsaws but they did anyway and I upgraded to a bigger more powerful saw. They were very friendly,  helpful. Excellent service,  I would definitely shop there in the future.

I needed a key fob for my car. Had it ordered, 3 days later fob was  at ace.  They called and i went to have the fob programed.   10 min later fob was programed.  Price was right , service great.

Powell Ace Home Center

Living in a smaller community is very nice but for shopping there aren't many choices like you have in big cities so you have to travel to the bigger cities to shop for what ever you're looking for and to get good prices . But in West Lebanon we have Powell Ace Home Center and they carry everything you need in hardware, home improvement and gardening and so much more. You get great quality and value and very competitive prices. The store associates are friendly and courteous and knowledgeable and helpful to assist you with your questions and concerns and they give you great advice for anything that you need help with and they don't talk over you and make sure you understand what you need help with or the tools or products that you are purchasing. They have a very sweet and very helpful woman that will cut and program your vehicle keys that have the computer chip in them and she does this for half the cost of having a locksmith do it and I know because I could only find one locksmith agency that cuts and programs the chip keys and depending on the vehicle the locksmith charges two to four times the price that they charge at Powell. The store and grounds are neat and clean and uncluttered and well organized and the shelves are well stocked. You'll save time and money shopping here instead of going to the bigger chain stores in the bigger city. I highly recommend Powell Ace Home Center for their high quality and value and knowledge and convenience. I can't wait for spring when the garden center is in full swing. They have the best plants available and the best advice for planting and caring for them. If you haven't already you need to go and check them out and you'll be surprised and glad you did. Great store and shopping experience!!

Love this store! They have everything you need, super super nice employees that are always willing to help and the store hours make it even better!!

I bought paint that was literally titled “black” when I took it home it was more of a grey color. I went back to buy more paint that was actually black and the women told me should could not formulate a color for BLACK….

Edit/Reply to owner: The color of the paint I purchased did not dry black, it dried grey.. it dried LIGHTER not darker. When I went back to have it corrected, I was told by the staff that they could "not formulate" a color for a "darker" black. (And just so we are clear, I went back to PURCHASE MORE, not exchange, not get a refund... I WAS SPENDING MORE MONEY). When I went to a different store and they were able to do it NO PROBLEM. I have also added a picture of the first "black" I purchased that your team told me was the best they could do and the second TRUE BLACK that I got from another store.

p.s. if anyone needs almost a full gallon of grey paint, let me know.... you can have it

Customer service is excellent. Plumbing material pricey

Always friendly and personable service .
Along with the "Ace Rewards" (points) program PLUS business discounts. The BEST part though is that they are local.

Great place to shop. Friendly staff and good prices. I was upset because they recently discontinued their birdseed punch card program of which I had been a part of for over 15 years. I got a nice response from Ace explaining why they had to discontinue the program with the paper punch cards, and how a new digital program was in the works. Apparently it was being abused by some people punching their own cards.  Having an explanation and knowing they have a plan to bring it back makes a difference.

Love shopping here. All of the store associates who I've always come in contact with are great and seem to like their job. When I do a curbside order/pickup, my order is ALWAYS ready within five minutes of ordering.

Good, clean store and helpful staff. I would shop here again.

Good service clean store very knowledgeable staff you can still get cut glass here and is one of the best hardware stores you'll find stuff if you like little tedious things to fix very decently priced very good selection of tools

Very helpful staff and lots of cool stuff.

Hyman's Ace Hardware

Great place that helps you find what you need they have a rewards program the more you shop here the more you save

Cashier's were nice!!  Edgar helped me with everything I needed !! Recommend this location

Very friendly service. Found what I needed and then some..

Whoa, the employees are super friendly & helpful. I was there for 5 minutes, and 4 people asked if they could help me! The store is organized and well stocked.  Going forward, I'll come here instead of Lowes or Home Depot.

All their staff is accommodating. The hardware store is well organized—large tool selection.

Walmart Supercenter

Great store everything you need, huge quiet parking lot.
They have Primo water refill station which is great but they should replaced the filters because it taste exactly like tap water.

We had a good experience at this Walmart as we bought supplies. The Bathrooms were clean and so was the store. The workers that we had contact with were very helpful. We spent one night here in our Class B RV. Thank You Walmart

Even tho the shelves were really picked through for the holiday season, they had everything we needed. Staff was friendly. Store was clean and bright.

Always a great variety of products and produce at this location. Everything seems to stocked well as much as possible. Bathrooms are cleaned pretty regularly. Staff are usually helpful and professional. Best Regards.

The man who greets you upon entering with the awesome hats/costumes etc and Barb are amazing! Their customer service is phenomenal. Barb is sweet, funny and made our frantic experience better. They always have what we need and if they don’t you can purchase online and it arrives to your home pretty quickly. The bakery makes the most amazing and delicious cakes.

Why I didn’t rate 5 stars

The auto center and “customer service” line when you call. A man was trying to be helpful after the auto center lost our receipt and gave us the wrong part but the manager berated him right in front of customers and rudely took over.

I made an exception and used clerk check out lane, she made me regret that with her first words. She picked up my used blue Walmart shopping bags from the conveyer and with significant attitude asked me “are you going to use these”. As if anyone would place them on the conveyor for any other reason.

Next time someone complains about self checkout, I will remember my most recent poor service at Walmart

There were only 2 cashiers at the time I was there but they moved the lines quickly.  I found everything I needed except graham cracker pie crusts.

The grocery pick up is a joke. You’re better off going inside with 3 screaming kids. IF you can get them to answer the phone, it still takes 45 minutes for them to bring out the groceries. And 9/10 you’ll be missing items or get molded produce. I’ve used them several times (because shopping with 3 kids sucks) & every time something has been wrong.

Edited to say, I stood at customer service for almost 15 minutes with no help while 3 young employees sat on their cell phones looking at me & another gentleman in line… we were told to “be patient” & “I’ll be right with you”.. only got help when we asked for a manager. this place is a legit joke.

On this day August the First.
I bought 2 sticks of Tennessee Pride Sausage that was bad.
They both had a good date.
But the meat was ruined.

Absolutely HORRIBLE customer service.  I am in my 50s and was stranded and had to walk 1.3 miles to get to my semi truck.  Asked them if they could put my cart with over $200 in groceries in the cooler (my local Walmart does it no problem) and I would come back for it(already paid for it).  Team lead lady was rude  and told me they could return the items but "she ain't giving me cash".  I paid with a debit card and I know they can give cash back.

It's Walmart.  There are never enough cashier's. I don't do self check out. I don't work for them! And now they have changed the greeters into Walmart gestapo as you exit...Can I see your papers?!
Customer service has never been a strong attribute at Wally world. At least not in any store I've been to.

It's pretty clean and organized. There was not always matching shelf pricing in the holiday seasonal section. No wait at self check-out. The greeter was very friendly. I don't remember her name, but she was elderly,  slender, with white curly hair.

Shelves empty, they never order excess during holidays. When you go through self checkout you are litterly stalked, employees looking over your shoulder to make sure you ring everything up. Patrons are talking lawsuits etc. I understand security but when your actually harassed then they need to do away with the self checkouts. One time I swiped the wrong debit card and got my other one but before I could swipe it I was questioned about what I was doing and did I not know how to pay with a card. I've been accused  several times of not ringing things up and pulled up my receipt to prove I did. No apology, no nothing except for a childish temper tantrum, and that was out of a manager.

Always enjoy peaceful shopping at this Walmart in Ruidoso, NM.  Always find good bargains.  This visit was tainted by two employees who were rude in responding to a question I had.  A male and female employee lurking in the back school supply section who said they don't work there while wearing their Walmart garb.  The hostess, on the contrary, was very friendly and welcoming.  It was like meeting Dr. Jekyll and Mr. Hyde.

This must be the smallest physical store in the state.  The people here seem to be nice enough, employees as well as other customers, that is an important consideration in our world today.

Aisles and store are clean enough as this store is busy .  Customer service is limited resulting in longer waiting in line for check out.  No sense of urgency here.  Lol.

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