Drybar - West 3rd

This was my first time at a Drybar and it was a horrifying and awful experience. I was 15 minutes late due to major traffic on the 101/the canyon. I called 8 times NO ANSWER!!! Jordan the receptionist most RUDEST/WORST ATTITUDE was set there to greet us. WHAT A MISTAKE!!! She said they were very busy. REALLY?? there's 2 clients in the entire place. She immediately said they can't take me. I understand I was late but I really needed a wash so she said either a wash or a blow-dry so I said ok I'll take the wash. I was assigned to Angela who was so sweet and  did a great job and she said she had time to blow-dry my hair as I don't have thick long hair so it would be quick. This girl Jordan was giving me dirty looks the entire time and she finally stood up and yelled at Angela saying that no brush should touch my hair as I agreed to wash only. Angela told her that its ok because we still have 10 minutes to closing and it would be done and she didn't mind as I was paying full price. Mind you the other 2 girls there, were not even half way done as they had thick long hair. I started arguing with this receptionist and she aggressively came toward me and started yelling and then went back to her desk and slammed the drawer. At this point I'm thinking she's coming towards me so violently so my daughters stood up to guard me. She actually stormed out but I got so scared I thought she was headed to hit me. As we left the salon we had to make sure that she was not waiting outside for us. This is how scared we were.
I do have to say that Angela did a wonderful job on my hair and I was very appreciative but my entire evening was ruined and I couldn't enjoy my pretty hair. Nova another hairdresser agreed that Jordan was out of line and unprofessional so Nova offered me a $20.00 discount for the terrible experience I had. Needless to say I will never go back and I feel so bad for anyone that has to work or come in contact with this Jordan girl.

Hands down, would recommend Cameron, a thousand times over. Not only is he an incredible stylist but he’s also an amazing person. Thanks for my NYE hair, Cameron!

Great atmosphere, Great Customer service! I brought my 5y old daughter here. I was a little surprised the stylist had no problem doing her hair. Her hair is very kinky and tight curls!  first blow out and the Stylist with red hair is Amazing. Sorry I can't remember her name but All staff was Amazing and nice!!! We will be back! Thankyou for providing my daughter with a great experience! #Priceless

At first it seemed to be going good as was my usual experience at this place for the last 5 years every time I was in LA but this time the girl assigned to me thought she was a school teacher instead of a hair stylist !!  from the moment she appeared before me she was rude brash and abrupt giving me instructions like I was a 5 year old in school ….. now sit down real quick and lean back and hold your hair up for me ….. back in school????  …. Sure felt like it …. ! After a quick shampoo and conditioner …. Hold your breath for this one !!! Please go back and sit at the same chair we started from ….. wow!! And then…. Yep the worst blow dry ever !!! Didn’t follow instructions did exactly as she pleased !! Last time for me!!

I apparently booked the wrong type of appt and then was treated rudely for doing so and told they wouldn’t have time and then they attempted it poorly anyways. Result was a Pricey updo done poorly. Really disappointing service overall.

Drybar - Studio City

Hi there! I do love the fact that Drybar is located in quite a few cities around LA. I also love the fact that any hairstylist can work on my texture hair.  This appointment was a little disappointing. The limited parking is a killer so DO COME AS EARLY AS POSSIBLE TO FIND IT. The usual offer of water or wine was absent here. No Bueno, the devil's in the details. We women stress enough so starting this was WONDERFUL, however keeping it is CRUCIAL because it helps relax and unwind our shoulders, so you can do your best work. 😉 The stylist was sweet and she has skills. However my hair never came out so dry feeling. i normally leave with silky curls but they are working under conditions like not enough hours, closed due to water issues. These workers have enough to worry about. The job site owner should do better making sure the stylist are set up for success. Over all i won't be back to THIS particular location. Dry bar still has my  business. They really do a Amazing job 😍

No appointments past 2pm I made an appointment weeks ago for a blow dry for a wedding that got cancelled (this is the 2nd time this has happened once on the day of ) I did not receive a call or email .. not reliable at all very disappointing

On one hand, they mention having no grace period, meaning they may not accommodate you if you're even a minute late. However, I've noticed that they themselves are occasionally late, which can be a very frustrating.

I have been a drybar client and member for years and will now be canceling my membership after being turned away for showing up 6 minutes after my appointment. In my past experiences so long as you arrive within 10 minutes there isn’t an issue. In addition, met by someone at the front desk who was rude and unhelpful. In this day and age, for a company to not have a grace period is ridiculous. I will be canceling my membership and as a client today and will certainly be sharing my experience with everyone else I know who are busy, working mom’s and don’t have the ability to be precisely on time. Poor customer service and experience to say the least.

Really 1 star is too much for this place. It should be no starts or negative stars option.
For years I had all possible negative experience at this location, don't know why we at Studio City deserve this: terrible customer service, poor stylists, long waiting time, overcharging, $35 NO BLOWDRYER TOUCH service. Really, every single Yelp review is true. However, I tried to give this place a chance from time to time, hoping it would improve. Not any more. Yesterday, I had my yet worst experience - I had a special event in the evening, scheduled blow dry at 3, walked 15 minutes in the sun just to learn that my appointment was cancelled because hair stylist didn't show up! Is this for real? The receptionist gave me absolutely mean "if this is how you feel" and "there is no way we can take you", and "I don't have manager's contact info" attitude. She stated someone called me and left me a message, even though I showed her that my phone had NONE from dry bar. Instead of apologizing, she argued this wasn't her fault. Did I care whos fault it was in this situation?  In the meantime at least 10 other ladies enjoyed having their hair done. I had to walk back home another 15 minutes in the sun, had to attend my event without nice hair style, experienced worst customer service (usual for this place), what a humiliation from the place one would expect to be indulged! I honestly don't know how this place still exist and why nothing is being done, despite so many complaints and bad reviews! On the other side, I realize that if they have more customers than stylists, nobody probably cares?

Brasilian Blow Dry Bar

Had an amazing experience! Loved the friendly, knowledgeable and professional staff. The owner was extremely nice and explained the surcharge for longer/thicker hair.  She gave me the option to upgrade to the Organic Brazilian Blowout and I don't regret it. Pedro was my stylist - he is phenomenal! He did an amazing job! I love my hair - it's silky and smooth. The whole experience was great - everything was explained, transparent and executed in a beautiful way! Will be back! Thank you

Found this salon on Groupon because I was looking for a new place and will always take advantage of a first time deal. Deise did all over color on my hair and when I got home I noticed that the dye was not placed/timed correctly from the top down (my roots are lighter due to sun/hot water washing etc) and it turned out splotchy. I called to let them know that it was not done correctly and to have them look at it to see how it could be fixed.

The tone and treatment I received on the phone was astonishing. I have never been spoken to this way by a business and the fact that she got so defensive, and also blatantly pointed out that I was a Groupon customer, makes me feel like I was an unimportant client. She said that they don’t offer fixing to Groupon users. I’m sorry, WHAT?!

If you’re going to belittle clientele for using your deal offers then maybe don’t offer them?? Lol what a joke of a business. Do yourself a favor and avoid this salon at all costs.

This is the ONE AND ONLY place to get a blowout! My hair is PERFECT every single time. They are kind, professional and quick! They can even blow out your hair without ever needing to use a curling iron. These are top trained stylists from Brazil and they care about making their clients beautiful! Just my FAVORITE place to go.  Always fast too - under an hour.

I love this Blow Dry Bar! It is the only Brasilian Blow dry bar in Los Angeles. I have really thick hair & Paulo does such an amazing job getting my hair very straight and soft without having to use too much heat. He is very patient and kind, an amazing hair stylist, and definitely an expert at his work. I most recently had my first Brazilian Keratin treatment and I’m so happy with my results. I will always come back to Paulo & Brazilian Blow Dry Bar to help with the care of my hair.

I just loved my experience making highlights  with Deise, high quality work and incredible service! I highly recommend it!

Kandy waxing spa

I have been a loyal customer for Tee for several years now and have followed her from other establishments, as well. She is very knowledgeable, and her waxing technique is nearly painless, which is rare! Her bedside manners are cordial, and she always makes sure that you are comfortable during the services. Pricing is great, and the interior is inviting. Parking is no problem either, which is a plus! I travel from NoVa, and she's definitely worth the drive!

Absolutely amazing! Tee provided me with an outstanding wax service. I called her the same morning and she kindly advised me to come in as quickly as possible. Despite being fully booked, she managed to fit me in for a Brazilian, underarm, and stomach wax while still staying on schedule. This woman is absolutely fantastic! Her high-quality wax is significantly less painful compared to others on the market. I have been receiving waxes for over 12 years now, and I can confidently say that Tee is an expert in her craft. I'm quite particular, but there wasn't a single hair left on my body when she finished. Moreover, the conversation throughout the session was enjoyable, and Tee remained professional at all times. I'm extremely satisfied and happy to say that Tee has earned a client for life. Thank you very much!

I’ve been getting waxed for 15 years & have never had a better experience! The Brazilian was fast & painless (even the parts that are normally really sensitive for me were a breeze - didn’t flinch once) Tee is personable, knowledgeable and kind.
She makes you feel super comfortable. The suite is impeccable. Very clean & beautifully decorated. 12/10. Will definitely be a repeat customer!

My first appointment at Kandy waxing spa was on 25 Aug 23. I really enjoyed talking with Kandy, she has a very down to earth personality and gave off a genuine vibe. I received the Brazilian wax service and was pleasantly surprised that the technique she uses makes the pull hurt less. I’ve been getting waxed for over 15 years and I’ve tried soft wax, hard wax, and sugaring but my experience with Kandy was top tier. If you’re looking for a good esthetician, book an appointment now with Kandy waxing spa and you won’t be disappointed.

Tee was very friendly and gentle with the wax! I have been getting waxed for years and this was by far the most gentle experience. She was quick too and accepts various forms of payment. I will be back soon!

Rhonda's Beauty Lounge

I have been going to Rhonda for the last few years and I cannot begin to describe what an incredible business she has! She is professional, kind, genuine, and she makes the waxing experience simple and painless. Rhonda is a quality person who has built a reputable business that provides top notch, trustworthly service! Her rates are extremely affordable and her customer service is unmatched. I highly highly recommend supporting her small business--a hidden gem!

I got my first Brazilian wax with Rhonda and I was extremely nervous especially with it being such an intimate area. But from the moment I walked in I felt comfortable and safe! I had such an amazing experience, it was quick and she was very good at distracting me to make the process less painful. She was very informative and very understanding that this was my first wax. I recommend anyone who is interested in getting waxed to go to Rhonda’s Beauty Lounge. :)

Ya’ll!!! Let me tell ya’ll how Rhonda is my new bestest frannnnnnn!! No seriously she is AMAZING…First let me say that this was my first time visiting her establishment. Very professional, on time service. Her space is clean and the ambiance is welcoming. There is music playing (which is a plus for me) and it smells so good. If you’re anything like me you pay attention to the small stuff. Now lets get to this wax. This was the best wax service I have ever experienced. I have only ever used organic sugar wax and those waxes hurt sooo bad that I never wanted to go back. Rhonda uses strips and honey wax and I will never use anything else after today. It felt like an eyebrow wax, literally. We talked the entire time and before you know it, I was done. She made sure I was comfortable and I learned a few things about waxing and aftercare as well. My skin is soft and moisturized because she moisturized me before, during and after the wax. Look!!!! Just go visit her. She will take good care of you. If I could give 10 stars I would!! This is now my wax home.

Rhonda is an amazing and talented woman! This was only my second wax but it was the best wax experience I’ve ever had. The ambiance felt like home and the cleanliness was remarkable. Rhonda ensured I felt comfortable and it felt like I was getting waxed by my best friend. I have made my next appointment and will be a returning customer and you should too!

Rhonda was awesome!! She was very personable and made my first time very easy!! If I had known that it was going to be like this, I would have done it a long time ago! I highly recommend her for the first timers as well as the experienced waxers. I will definitely be going back!

Drybar - Beverly Hills

I stayed away from this Drybar location for so many years because of the reviews. I drove out of my way to go to other ones. One night out of desperation I showed up and walked in just hoping I could get a dry style for my party early the following day. I was lucky that someone didn’t show up because i was able to get my hair done with no problem. Jenny was so kind and wonderful. I feel stupid for listening to these reviews because not only was the whole experience so positive, but my hair lasted a couple days and was absolutely perfect for the party the next day. I’m so grateful Jenny made it possible and saw me. She was working the desk and was my stylist. Sure they were short staffed on a Saturday night (I’m not sure why they were even working but I’m so grateful), but they made it work!

Great hair stylists,quick blow dry,reasonable prices in a top notch location

Stylist was not friendly and welcoming. Curls faded in an hour and took an awkward shape next day. I don’t recommend scalp massage its a 2 minutes nail getting digged into ur scalp and not worth it.

Terrible customer service and completely understaffed. Showed up 9 minutes late to my appt and apparently they have started a new 5 minute rule which is not specified anywhere. Was turned away as there were only two people working who were both going on lunch. Never going back.

Wasn't obsessed. Appointment was 10 mins late only to find out my stylist was sitting right next to me the entire time scrolling on her phone (I thought she was another patron). Constant pulling on my hair even after telling her I had weft extensions. Seemed in a huge rush the entire time. Didn't like the finished product. Left with a bad blowout and damaged hair :(

Drybar - Culver City

PROS: Okay, this place was so fun. Three of us got our hair washed & styled in the morning for a wedding that afternoon. Each of us had a wonderful stylist who was welcoming, funny, kind, and talented. We laughed and really enjoyed our time there and the results of our hair. Here's the rub: the reason I gave one star is because our hair did NOT last. So that actual 'product' that we purchased was basically non-existent within an hour . Two of us got a 'softer' blowout with more wavy curls that looked amazing in salon and then disappeared in the car ride back to the hotel. We expected it to last longer (we did our hair at 11am, and the wedding was at 4pm). I got a side braid added to mine, and I'm glad I did because otherwise, it would have looked like my totally normal straight hair by the time the wedding came. The one gal that got her style REALLY curly lasted  a few hours longer before falling. Still, great location & staff & atmosphere ... just really disappointing that it didn't deliver what we wanted in the end.

I've been frequenting various Drybars for over 10 years now and always regret coming to this location.  Appointments always start very late, and hair always turns out subpar.  The receptionist here is also incredibly unprofessional and rude.   I wish Drybar management would intervene here.

Unfortunately their hair dryer completely burned my hair. I can tell the difference when I go to drybar than when I go somewhere else with a Dyson or similar hairdryer.

As someone who is a member of the Drybar and has been to several locations, this location is definitely subpar. When I arrived, I was treated rudely and I was advised they don’t offer a service that I was booked for and when I questioned it, the stylus told me I just work if I get paid by the hour I don’t do that kind of stuff. She spent the next 40 minutes pulling and tugging my hair. It was a very painful experience and that I didn’t even receive the hairstyle I requested. I definitely do not recommend this location.

We called wanting to get our girlfriends hair blown out. We explained she’s going through radiation so she doesn’t have a full head of hair. This woman, Kristin’s response was “we don’t treat people like that.” I was honestly astonished and am not sure more needs to be said in this review. It was revolting.

Drybar - Encino

I had the worst experience today. I had previously had a bad experience at this location but I decided to go here instead of the Topanga location due to the topanga location being booked. I had an appointment but I was declined services due to my hair being slightly wet which they stated they did not have time to work with . I would have been fine with being declined services but what I didn’t appreciate was the rude receptionist and the attitude she gave me during this interaction. There was no apology for having to decline services. Fortunately I was able to go to ULTA for a blowdry so I will no longer return to any Drybar location.

If I could give this Drybar 0star I would definitely do so!! The worst front desk and customer service ever!!!! Never waste your time here! I had an appointment at 9am went there and I was late 5 minutes!!! She was so rude take even 5 minutes to come and check me in herself and told me cause you’re late your appointment is cancelled then she said wait for 15 min someone will help you and in front of my eyes went to one of the hairstylists whisperer in front of me and start laughing!!!! And said she can’t help you! Go to another location offer me another location that was 20 miles !!!!away!!!!! Long story short! Make me feel so ignored and she definitely showed doesn’t know anything about customer service and doesn’t deserve to even say hi to customers!!!! Even as a human!!! She was soooo impolite and can easily make you hate this place forever!!!!!!! Dont waste your time here!!! Never ever

BADDDD CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!
Made an appointment came 20 minutes before my appointment then waited another 25 minutes receptionist doesn’t even tell me hey im sorry are running behind schedule she just there sitting looking at her nails customer service sucks do your job keep client happy what’s the point of making appointments i get it something it can get busy but wow communicate with the customer. Im not happy with the service.

I usually love this Drybar location... but it has definitely changed recently.  Front desk was pretty rude,  but also they took my daughter very late and were not apologetic about it all.  I'll be heading back to Topanga location after this!

Worst front desk. Rude, and acted superior. Also why have a walk in sign out front if you don’t have time for a walk in?? Do yourself a favor and skip this location, go over the studio city Drybar. Better ambiance and much better customer service.

Blo Blow Dry Bar

i loved the experience and my hair looked amazing afterward. the entire process was quicker than i expected as i was out of the salon in less than an hour. i even enjoyed a delicious hazel nut coffee while ariana did her magic on my hair. i can’t wait to come back!

I was running late to my appointment but I called and they said they could still take me.  When I arrived the stylist Abby was VERY friendly even though I was late to my appointment.  She greeted me with a smile and still took the time to talk about my hair and understand my expectations for the appointment.
Abby did not rush through my service even though I caused her and another employee to have to stay after their closing time.
I felt valued as a customer and was very happy with my hair style.

Cam is the best, she is so talented!! I always enjoy coming in for a blow out. The atmosphere is pretty in pink, all the stylist joy and laughter is infectious!!  🩷🫶🏼💞♀️

Chris gives the BEST blowout in town. I come in twice a month and only see Chris! She is consistent and knows exactly how to style my hair to give the most volume. I wouldn’t go any other place.

Amazing experience. Had my appointment right on time. Paid exactly as expected. Salon is clean and stylish. I have curly type 4a hair and Rashin made it perfectly straight with beach waves and no frizz. I would highly recommend this place. Exceeded expectations.

Shear Madness

Annette is brilliant when shaping hair and a master at highlights, especially for ash blonde or light brown natural hair.  I'd give her more stars if I could.  I highly recommend Annette and Shear Maddness!

Will not be returning here, the ambience is just not very friendly and the other clients are rude and pretentious.

Love this place, a bit off the beaten path, but they truly know how to make a client look good the friendly conversation always makes everyone feel like family.

I have been going to this place for years Annette does a fantastic job on haircuts.

Best Hair Care services

Retail & Franchises

Industries

Partners

Resources