The Honey Baked Ham Company

It was such a wonderful surprise that the Sunday before Thanksgiving, the store was open to fulfill orders. There were a lot of employees ready to help all the customers.  As always, I picked up my bone-in half ham. I can't say enough about the taste and quality of the honey baked ham! Incredibly delicious, always a huge hit at our holiday table.

The armed guard in front of the store made me laugh as I stood in line imagining a crew of professional bank robbers going from customer to customer telling them to put their phones and hams in the bag. "No die packs with mashed potatoes either!"    On a serious note, the food is great and the employees did a good job of keeping the line moving as fast as they could.  Also, if you pay online or over the phone, then you don't have to wait in line at all, I will do that next time.

So evidently the situation this year is the opposite from last year. People who ordered ahead have to stand in the Disneyland long line that’s a block long. Meanwhile walk in line is super short. So ridiculous. Get it shipped to your home instead. And if you really miss do a reservation, come earlier. 2pm line was half the size of 5pm line… i made the mistake of coming back later to see if there was a shorter line than my reservation time. Nope.

We prepaid our order. Arrived during the designated window of time they told us to come for pick up and I’ve been standing in line for over 30 minutes with AT LEAST that long to go. You would think after doing this for so many years they would have a more efficient system for processing the prepaid orders!  Frustrating.

Spent $130 for a bone in ham and 4 sides. 2 au Gratin potatoes, green bean casserole, and Mac and cheese. They forgot the 2 sides of au Gratin potatoes and are refusing to give them to us even though we have the email receipt. Horrible experience and more than likely will not return to this location.

Walmart Supercenter

I really wish pick up was available years ago but I am so thankful it is available now. Having the ability to shop online without the stress of going into the store is game changing! Thank you Walmart associates for all your help. Honestly if this was not available I don't think I would be able to get my shopping done due to my disabilities. It does feel like maybe I spent a little more money doing it this way however, the few extra dollars that I feel like I spent was worth it.

Another well organized department store though I did have a hard time finding the clearance aisle.

I needed to replace a car battery but the automotive department was closed for the evening. Ann at the customer service desk was INCREDIBLY knowledgeable, friendly and helpful. She was able to help me do a warranty swap on the battery and took care of everything I needed. Kudos to Ann! I'd give her a million stars if I could!

Feels bigger than most Walmart locations, self checkout on both sides.

Came here to spend my Butterball gift check I received from work(a check I can spend on any food items in the store......) and the employee checking me out took forever and couldn't figure out how to charge it. Brought a manager and he couldn't either. Get some smart employees Walmart. You need to step your game up at this store!

Recently, I purchased the wrong glucose monitoring strips mistakenly for my diabetic meter. Remind you there are no policies listed by the diabetic meters and strips of no exchanges or refunds. Because Walmart were out of stock with my right strips. I thought to just buy the meter that goes with the strips so I wouldn’t waste money and I got the meter that was by the strips that I purchased. How about that meter didn’t go with the strips and they don’t sell the meter in stores at all that go with the strips I purchased (they both have the same colored meter and strips). Now if anyone knows a thing or two about diabetes you know that the disease causes vision difficulties. I don’t understand why these products were by each other in the first place. Now I’m stuck with a meter and strips that I can’t use because of poor stocking and management of policies.

I had ordered some items from Walmart to be delivered. Unfortunately some items were missing. I called and reported the missing items/item and they sent someone out to bring them but instead brought me another pack of toilet paper so I never had my diner!!  They need to do better even if they have to recheck 3 times

Our visit was a complete and total disaster. Saturday night we were out of town for my sister's wedding and we had a flat. We were going to get new tires anyway so we call Walmart and set up an appointment to get 4 new tires on Sunday. We are 300 miles from home.

We arrive a few minutes early, get signed in and go do some shopping while we wait. Then go sit in the waiting area. 2 hours past the time we are supposed to be done, our car is still just sitting there. So I asked the person at the desk what was happening, she went and asked the guy in charge. They told her that because we got there a few minutes early it had messed up their timing. Getting there a few minutes early. That was what caused us to be there  for 4 early.

So, why did I give it 5 stars. The employees and the waiting room. The staff, except for the technician who did the work, were courteous and trying to be helpful. The waiting area was clean and very comfortable (big easy chairs for 6 people).

In closing, the technician and the work flow was terrible. Waiting for 4 hours to get 4 tires done was ridiculous. But the rest of the staff and the waiting area kept it from being a disaster.

As usual for Walmart, very poor customer service, let's face it, y'all, if it wasn't for the prices, no one would go there. I have had 3 different interactions with the same manager by happenstance, and all 3 were not positive. Maybe he doesn't like me, and I always keep things professional. Also, really no change with the employees. They act as though they hate to interact with you, and believe me, it is a last resort when I do. I'm sure Sam Walton would not approve, but he's dead and gone. I'm sure I'm not the only one who feels this way. Also we all know type of way of doing business propagates from the top down it is very apparent.

super busy as usual for this time of year. 8p.m.on a Sunday, and only self checkout was open that i could see. With that being said, the two employees that were working the self checkout lines were very busy, friendly, and yet still helpful.

HoneyBaked Ham Holiday Express

I drove from surprise all the way to this store to redeem a gift certificate, and the guy didn't even offer an upgrade (which they do when this happens), and told me to go to their other store in East mesa.. 😑 Besides, I've to go out of town asap. 🤦🏻‍♂️

Stopped by at 12:40. They were supposed to be open until 1:30. I needed a gift card and couldn’t buy one because they closed early. 🙁

This location at 706 W Southern is a "pop-up" store only open during the Holidays. Gets the Ham & Turkey & sides brought in from their other permanent store locations. So same great food & taste, very good service. Warning: will be crowded day before Thanksgiving and Christmas! So try to go early!

Opened at 755 am. Got a good morning from a very nice lady.  Had ham and back in my car. 802. Woo hoo.  James.

So happy to find out that this location is still open for the major holidays! I arrived a little after 8am and walked right up to the counter. Great service with a huge selection of ham sizes.

Staff soooo awesome & helpful when my service dog needed service.
Meds, toys, nail clips, leftovers that instead of throwing it in the trash (I'm disabled & poor fur baby/Nero service dog needed special care 4 10days ) gave the chicken 2 him instead.
Ever1 saw how sick he was, how much pain I was in pushing my service dog in a Walmart shopping cart. I would always go 2 the Walmart in arizona on country club & baseline they went out of there way 2 help when they didn't have 2
Great job
Keep it up

Not enough staff. They had 2 registers open at 8:30pm on a Thursday before a holiday weekend. So lines were literally 7 or 8 deep. ... Friendly cashier and workers, though, which goes a long way.

If I could I would give them 0 stars. Not long ago I made a complaint about the auto care department. We were mistreated really bad by employees, since  then, they can never provide us service, there's always something wrong, but we go to the other oneone further from us and the service is provided without anyissues.

Hard to find things in  this store and asking workers don’t help , but good store to stop at and shop real quick . It’s better than the really big Walmarts . Would rather go to this one than the big ones. Plus if you don’t mind things being in places where you wouldn’t think it would be it’s not that bad . Just my opinion good store to shop at overall just needs some improvement on location

I enjoy coming to this location because they're really nice and clean. Of course, it's close, but other locations aren't that far away. I'm really impressed with curbside pick-up.  I just tried it this month, and im in love. The few times I used you all, it was pleasant.

The cashier and team lead in the tire center were amazing! I accidentally left my debit card at home, they were so understanding. They figured out how I could pay for my oil change using WalmartPay. Without their help i would have been waiting 1.5 hours for someone to come help me. They were such a huge help today!!

Well stocked and almost always has what I'm looking for. I have found that this Walmart is definitely superior compared to some. It is spacious, less crowded, well maintained, and easy to navigate. There are a few things that I get almost every trip that have ran out, but when this happensvits often restocked in less than a week. The bathrooms are one thing that could definitely use some tending too, but that's my only complaint so far. Enjoy these pictures of things you might not know Walmart carries 😊

Trying to get baby formula behind a lock, and there is no call button.

Asked 5 employees for help. Get told to 'ask someone else'...walk to customer service. I'll meet you there after I help another customer wait 5 minutes. No one shows up.

Update: Walked back to Customer Service they use the intercom this time. By the time I walk back. The person who responded to the intercom call was turning to walk away...

Here's the proof! They would not allow me to exchange a broken cast iron pot yesterday. I left the piece of junk at customer service.  I went back 24 hours later to see if they just restocked it. The damaged item is back on the shelf to sell to someone else. What a shady business practice. I told the manager this is mine and I would like to take it back. He told me I was correct and walked me to the front of the store.

Dede,  the customer rep over the return counter in this store has been horrible with her customer service experience.  This is the second time I am turned down by her. Last time, she threw away my return receipt and my bill instead of giving it to me. This time , she refused to accept the chocolate box unopened because I didn't have the receipt. It was within 90 day return policy and she refused to give me a walmart gift card. The chocolate box was unopened and just around 35 days of purchase.

Very sad to see walmart hiring such unprofessional people in the stores. I give a bad rating for Dede , which she said is her name a bad rating for her overall handling of things at this store over the return counter.

Customers are greeted enthusiastically by one of the cheeriest teams of employees I have ever seen. Tamica and Pamela were very gracious in explaining options to my 97-yr-old mother. Kent kept the line supplied and the jokes coming. Tamico cooked up a great set of turkey sliders and  a Honeybaked ham signature sandwich for us, and recommended the broccoli-bacon side dish. We had a fantastic lunch. I will be using Honeybaked Ham again for lunch.

If I could leave negative 5 stars I would. Our order was 40 minutes late, and they couldn’t find our order when we arrived. There was no apology for waiting either. Super unprofessional.

I haven't had HBH in a long time! Service was awesome! Sandwiches were very good. They gave me a Veterans discount, which I appreciated. I tried the Turkey Bacon Ranch, classic ham sandwhich, and Ham and Turkey sandwhich all on croissants.

Oh that ham was soo good. I try to stay away from pork but oh my God u am hooked

DID NOT GIVE A RECEIPT.  Forgot to ask as we felt rushed. 1st visit in years. Only reason for visit was a gift card.

Went here to get an oil change.  They refused to do it bc of front-end damage. Claimed another customer had front end damage, and the hood popped up and smashed the windshield. THAT'S SOMEONE ELSE CAR!  It's not my vehicle. They were just lazy because they were about to go on lunch. I definitely do not recommend this place for auto care. If their lazy enough to refuse to change my oil then they might be lazy enough to not tighten an important bolt or screw on the oil filter all the way! Ridiculous. I'm going to a different Walmart.

I give 5 ⭐ for the curbside pickup because I didn't have to get out. On the other hand I assumed that I would have gotten a receipt in the bag but I didn't. Also after glancing at my order details the numbers and total on the app are off. Will double check and if need be I'll call customer service. Oh and since it was my first time, I think it went rather well. 😁

They only had a few homeless people asking for $ . I took a $1000 to hand out for Christmas to the hungry and others whom just needed the money. Unfortunately I was only able to give out less then half. I'm going to try a different one tomorrow.

This location is bigger than expected they have everything needed. It's clean and people are good and helpful who work there.

I came here after a horrible interaction from the 67th and McDowell auto center.

When I came to this location and explained my case. They took a look at my tire and deemed it eligible.

They knew about the limited warranty and were able to immediately identify the damage was not caused due to negligence (I bought the tire 6 moths ago at the time of writing).

I really appreciate the efforts Alyssa and the crew gave me. They were very customer centric and informative.

These days I find those qualities to be rare. when it happens, I encourage you to write a review.

This store needs to be closed down! After today's experience I don't think I'll ever go back. I asked an employee at the self check out if she could remove the security device from the packaging so that I may exit the store. She proceeds to tell me I can't use the register I was standing on in a very hostile tone. I tried explaining to her I wasn't using the register I was simply bagging my items. She doesn't care, she's ignoring.me and mouthing off to other customers about me. I ask for a manager, the manager comes to the front and curses me out then ask the sherriffs there to escort me out. I was so angry and embarrassed. I wish I could do something besides write a review.

Very helpful workers.  If they can't answer your question they will find someone who can.  Many know how to use their phones to find the item on their devices.  I have always had a good experience in this store.
We went to the Speedway store at Kolb today and it was teaming with people.  Luckily there were many employees that were helpful and they had lots of good deals.

I was a little disappointed. Shelves were looking bare. Items they say are in stock online are actually out of stock. Employees say " you can't rely on what it says online" It is honestly getting harder for me to see why I should shop here anymore. Things are out of stock, prices are not such a good value as they once were, staff are unhelpful and seem cranky. Walmart used to be a reliable place to shop. Not so much anymore.

They either need to hire more cashiers or open more self checkout Lanes even after the Christmas rush this store sucks and is getting ridiculous customer service truly does not matter anymore

Rhea in customer service was very polite and quick! The ladies working in the dressing room seemed very depressed, but I worked in the dressing rooms at Mervyns years ago, so I understand!

Best Grocery Or Supermarket services

Retail & Franchises

Industries

Partners

Resources