Walmart Supercenter

For the most part is a good location. It can be difficult at times to locate an associate if you need something. Always found it best to call the main line while in store and request help.

Usually pretty clean and stocked up on most items. On weekends there is never enough check out lines with cashiers open so you always have to wait for an extended amount of time to get checked out. The cashiers that are working  try to get you checked  out as quickly as possible and are almost always friendly.

We asked for assistance in finding an item.  The woman couldn't be bothered.  She pointed to the general area of where it should be.  After looking again and still not being able to find it, we left without the item.  The cashier only spoke when she had to ask if we wanted a warranty.   I know it's only Walmart, but I felt extremely unwelcome.

I don't know who paid for the 3.9 review average. That's false. EVERY single time you walk into the Richland location, expect boxes piled up in the aisles and poorly stocked shelves. What's this translate to? A management problem. Would be nice if you'd fix it.

Bought Walmart plug-ins.  Bad decision 😪!!! You can't smell anything at all. So don't waist ur money on them.

The store isn't always clean.. But, I really like the employees! They are friendly, helpful, and down to earth. I visit the store frequently, and honestly I can't tell you any time in the last few years where someone has been unkind or rude to me there.

...Well, I can think of an experience about a year ago where the manager wouldn't let me return a stuffed animal from a holiday because supposedly they had only a 30-day return window or something like that (I can't remember the details now, I can only remember how she treated me.). She said that signs were clearly posted, but I never saw those signs. That was frustrating to me, but that experience is the exception to the rule. I enjoy going to Walmart... For the people and obviously, for the prices.

Oh...yeah... The only thing I really, really don't like about Walmart is that they allow some really skanky images on their perfumes or their muscle drinks or posters, etc etc! I know that this problem isn't limited to Walmart, and unfortunately most people don't speak up, but I always speak up when I see things! And I hope you will too!

So the ineptitude of the employees at this location is beyond belief. Stopping my son for stealing and wouldn’t you know it he paid for it all and you were wrong! Your excuse is “you mixed him up with someone else”! Shame on you! Train your employees better! Stop being homophonic and racist. You and I both know you were profiling! I will no longer be shopping at your stores. I will be sharing on social media, with friends and family as well as the news! Do better! You would think with amount of videos out there showing when you are wrong you would train your loss prevention team better! Screw you and Ba Hum Bug!

Not a huge fan of how they have rearranged the store.  Don't really feel like there is a rhyme or reason to where they put everything.  It's almost like they know the areas that people need the most and stuck those in the farthest corners so you have to pass all the non-necessities to get what you need.  And the floor staff now seems so busy doing online orders that they forget about the real life customers around them.  But I STILL LOVE the cashiers.  They make my day.  They are so kind and talkative.  I prefer waiting in a longer line to see them than doing self checkout just because they are so great.

Two times I have ordered tires online only to have Walmart tell me AFTER I ORDERED AND PAID that they don't have the tires in stock. Last time I needed the tires soon. So I tried to cancel the order and went to a local tire shop. Ten days later the tires showed up. So I had to haul them into Walmart and return them. This time I ordered and paid only for Walmart to tell me half an hour later that they don't have them in stock and they were canceling the order. To add insult to injury, they had already changed my credit card and said that it could take up to ten days to refund my money. REALLY?
On top of that, I used to always get the road hazard warranty. However, last time I took a tire in to have a hole patched they ruined the tire. They gave me a tire to replace the ruined tire (of course they charged all the fees they could on the "free" tire) and I had to buy a new tire for the other side since the tire they "gave" me didn't match.
So, Wally World, if you're reading this, understand that I have been buying tires and road hazard warranty for decades...not any more...you lost me as a customer. Three strikes and you're out!

Always a good experience for me at Wal-Mart. This day I needed keys made. The kiosk was easy to use and a small variety of keys were available so you could personalize the key. Shout out to Lance! He checked us out and was so friendly!

Seems like they are back to full staff unlike a few other stores, the shelves were full. Had an employee ask about a shirt I was wearing that lead to a nice conversation. That was unexpected. I asked where "z" rows were located, quickly the employee have his best guess but looked it up in his phone... a second employee walked up and was able to tell me exactly where the item was I was looking for. Honestly never had that kind of help at a Walmart.

If i could rate 0 i would. Absolutely no care about anything. They might as well not even have a pickup call number, or pickup at all for that matter. When you do a pickup order and get there call the number and no-one answered after 49 calls. Then you tell someone and still wait almost another hour. I could have gone in and got what was ordered myself and gotten it back to work.

The gates to the lawn and garden center have been closed for weeks. After going in the main entrance and walking all the way back to the far end of the L&G center, picked up the items I needed, then walked back to the self check out, it items rang up incorrectly. If that wasn’t bad enough, the lady at the self check out didn’t offer to correct the price

This Walmart is so ghetto & the employees at self checkout are useless! It’s always the employees that are my color that have the worst attitudes. They don’t greet you and act like don’t see your light going off for help when they can see on the telson. This place is very much like the Walmart on hwy 18 in Jackson!

I have been a patron of the Pearl Walmart ever since it opened. The service is always beyond tragic, but this last time they accused me of shoplifting and demanded to go through my purse! I said, "Sure! Here ya go, have at it!" To which the embarrassed employee rolled her eyes, and walked off in shame. They must be hard up for good Loss Prevention Officers who actually know what they are doing. I will never be back to Walmart. I am also writing a strongly worded letter to headquarters.  I spent over $800 at Walmart on my last trip. Only to be accused of shoplifting. TRAGIC!

We went  to go Christmas shopping and we use our app to check for prices when we go to the cashier none of the prices match with the app apparently 90%of the prices where only when pruchase online what is the point of the app then? just price match what your app says other Walmart stores have done it for me before it’s literally your app. I’ll just shop at target at least they do have offers and the app it’s actually helpful.

Very friendly staff. Shelves are well stocked. Checkout is very smooth with new self service registers. I shop here often and would recommend to new families in this neighborhood.

Looked a bit different and packed the eye patch we needed for an injury that other locations carried. Though, I love all the discounted items from the holiday here.

I made an online order for pick up, and when I went to go get it, the order wasn’t ready. I spoke to three people asking where my order was and they kept telling me that they were going to bring it out shortly. 50 minutes later, the manager finally walked out And told me they lost my order and gave me attitude. Ridiculous.

Helpful employees but, I deal with price errors constantly. I always have to call someone to correct the price in self checkout. Someone has to double check if prices are correct. Photo included, while humorous, shows how bad most of the store is.

Multi BILLION dollar company, and the shopping carts are in atrocious condition. Sure let's update the store but not touch the carts. Embarrassing.

Obvious illegal price gouging going on too.

The Honey Baked Ham Company

The food is amazing. Definitely recommend going here. A little pricey, but definitely worth it when I went i got four different sandwiches. They were all delicious. My favorite one is the non-meat one the mac & cheese could be a lot better. The potato salad mediocre but the sandwiches hands-down yes

This HBH at 5654 S Redwood, SLC, UT had the worst customer service. That BOGO coupon was BOGUS. That wasn't a $10 sandwich. They took half the meat from one sandwich and split it into two... The manager made that puny sandwich in the image below. The 6 employees, including the manager, were rude. I spent over a $100 on half ham an a bogo sandwich. I submitted a complaint but did not get a response. I WILL NEVER BUY A ANOTHER HONEY BAKED HAM AGAIN!

We ordered the 6 sides bundle ahead online and had to choose a pick-up time. It still took over 45-minutes to pick up our order. They only had one line into the store and then inside they split into two for pre-orders and in store orders. They needed two separate lines the whole way. That would have helped to pick up. The sides were extremely small for $70 and the beans were crunchy.

I called ahead to ask if it would be alright to send my mother a picture of my ham gift certificate via text because I have a very very sick child at home. I couldn’t leave to pick up the ham which was 45 min away and wait in line for another 45 minutes then drive home. When the associate answered and said that shouldn’t be a problem, my mother went and stood in line for 45 mins outside while it was snowing. When my mother got to the front of the line they would not accommodate the previously approved plan and when she requested the manager, the manager came out and rudely told my mother she couldn’t accept a digital copy of the gift certificate and told her to look around at all these people, we can’t help you. Then said she’d either better get to the back of the line and buy a ham (which would’ve been another 45 mins) or leave.
I don’t know if we’ve ever been met more animosity and hostility during the holidays and I will be working with my company to cancel their business with Honey Baked Ham Company. They weren’t even slightly willing to work with us even under the circumstances. I will never come here again. Rude and insensitive. We already can’t spend the holidays with family because of our sick baby. Now we can’t have our Christmas Ham. And to top it off, my mother left this store crying from the hurt that the employees rendered.

OMG my mouth is still watering thinking about the delicous sandwich I ordered! I honestly had no idea you could order food here and have always bought their honey baked ham for Thanksgiving.  I'm so glad we stopped by! The employees were super friendly and gave us suggestions on which one to try. We ended up getting the Ham classic sandwich as a combo that comes with chips and a soda! It was delicious and the crispy onions just made every bite an exciment! Yumm! Can't wait to go back and try the other sandwiches!

I have never been treated so rude at any restaurant 😒. Store staff are completely terrible!! I'm a delivery driver. This order wasn't place for me. I arrived at the store for pickup. My pickup time was 11:30 am on my app. I arrived at 11:25 am. Employee says are you here for that large order? I say yes I am. She says " You're too early, that order says we have until 1:00 pm. It's going to be an hour and a half before it's done." As she is speaking another employee tells me she's working on it. The order consisted of 11 sandwiches and 11 bags of chips. As she is working on it, the first staff says that order will be ready at 1 pm again you can wait or cancel the order. I politely say ma'am  I don't mind waiting, but I can't understand why I would be waiting an hour and a half for 11 sandwiches that's in the process of being made. I walk out to call customer and tell her my experience and delay, I walk in, to check on the order and at this time it's 11:34 am. There was 7 of the 11 sandwiches made as I explained to customer who has a lunch break at noon that they were still saying 1 pm. I'm assuming this must of been a manager that comes from the back as I'm discussing my experience with my customer. He says "can I help you with something" I respond saying "I'm speaking with my customer about her delay". He goes on with "I don't like your attitude and the order won't be ready until 1 pm. Pulls out his tablet and point to a time of 1:05 for pickup. At this time we're only waiting on 3 more sandwiches and time is 11:45. I explain to him I don't have an attitude and I'm not happy with the way I'm being treated. I also explain that I don't mind waiting for orders but am confused as to why I would be waiting another hour and 15 minutes for this order. I step out to call doordash, which reached out to the store and got no response.  At this time my order was canceled due to customers request. I still can't understand there logic but I did receive half pay for my order, which was $30.00. I feel it was worth the hassle I received but not so happy for my customer who' lunch break was ruined!!!

Customer service was horrible, FAR less than the minimum.  I saw the individual making my sandwich scrape off honey mustard and just put the sandwich back together.  He then got a huge attitude when I asked him to remake the item.  All he did was put the meat on a new bun, still covered in honey mustard.  Incredibly frustrating, and we will not be returning.

BEWARE! The shipping charges is nowhere to be found until I finalize my order. I was charged $75 shipping for an $80 ham. I wish I can attach a screenshot of my order here for everyone to see. Ham $79.99, Freight $74.99 Total $154.98 for a 7lbs ham. The shipping amount did not appear until after the order is placed.

First time there, staff was very nice and helpful. Plenty of options to choose from. Will definitely be back.

I stopped in a day before Thanksgiving to buy a ham.
I didn't catch the lady's name but she was so helpful she made me feel very comfortable and was very knowledgeable with prices and lbs on hams. She took her time and never rushed me even though it was very busy.
I will definitely be back and recommend all my friends and family to stop in.

Ordered my thanksgiving dinner from honey baked - excellent food!

Absolutely love the ham salad and turkey salad. Will return.

My wife and I used them for the 1st time to cater a very small get together. We called and placed our order on a Friday and they delivered it Saturday at the time they said they would. There was a small mistake that required a 2nd delivery and the manager went out of her way and personally brought us what the driver left initially. On top of that they brought us a cake as a kind gesture. Very professional and excellent customer service! Will definitely use again.

We ordered a whole boneless ham,however when we got home was given a half bone in. Hopefully it will be just as good. We should have paid closer attention before we left the store.

Delicious.  Got Ham and the turkey.
A bit pricey BUT, the portions are generous.  Also got a couple sandwiches and they were very good.

So I went online yesterday to place my 138.00 order and had some questions. I call the store and got Emma. I had a 7 dollar off coupon for a half of a ham. After going  over the coupon with her, she said you can just order with me and bring your 7.00 off coupon in with you when you pick it up. I even called her back to clarify it. Well... when my husband got to the store they wouldn't take the coupon. Said the order had to be paid for online. NOT HAPPY AT ALL WITH HONEYBAKED HAM COMPANY. I AM A REPEAT CUSTOMER AND 7.00 IS ALOT CONSIDERING THE TOTAL WAS ABOUT 138.00. ITS BAD CUSTOMER SERVICE. YOU RUN OFF A CUSTOMER FOR 7.00. NEVER AGAIN I DONT CARE HOW GOOD YOUR STUFF IS. CRACKER BARREL WILL LOVE TO HAVE MY MONEY!

Did the prepay "bundle" deal with the half boneless ham and smoked turkey breast! I got to use  a coupon and turned out to be a great deal!

I love their ham and their staff are always wonderfully helpful! Mary

Great ham, go early we got the last one that day.

Ham is always excellent. The prices are really steep. I don't know how long I can keep coming to this place. Prices will eventually turn me away & I hate this because their food is really good.

Let me begin by saying this is absolutely the WORST of the WORST place to take your car in for service! I took my Jeep there for a new battery and the service was horrendous. It took them almost 15 minutes to come talk to me while they were all laughing and joking around in front of me. Months later I take my Armada for a oil change at 6:00 pm and immediately a employee comes out and says we’re closed mind you there was no cars being worked on and I reply with don’t you close until 7? He replied with well we have to clean and want to go home too. I proceeded to speak with the manager and he made him do the oil change. On my way home I notice my engine is ticking so I pull over and check my oil only to find out they put 5 quarts when it needed almost 8. I go back the next day and speak to another manager named Luis who told me, “mistakes happen they’re human too but I can give you a $10 walmart gift card” and I told him I didn’t want that I wanted my oil topped off and he finally accepted. Yesterday I took my Alrima to get a new battery and at 5:55 Luis the manager came up to my car to say they were closed already because he was sending his techs home already. I proceeded to go to the Walmart by Cielo Vista and they did a great job and even told me a lot of people go to them after having the same experience with Luid and his Techs. Walmart do something about this!!!

My Horrible experience was on Nov 1st 2023 around 9:30a.m. I walked in & walked straight to the meat area. Finally found the floor freezer that had a minimal amount of brisket. The brisket looked horrible. Too much fat cap, not enough meat. Looked around for some employees for assistance & as usual for Walmart you can never find help. Saw 2 gentleman walking by. I asked if they worked meat dept. And of course they didn't they asked What I needed. They would try to help. After I explained they said they didn't know. I asked if they could get someone to help. They went to the meat area & supposedly talked to someone & they said he'd be right out. 10 minutes later the gentleman walked out upset & went on break. I just stood there till several workers saw me & Sudbury offer help. Then finally asked what I needed. I didn't explain & they lady just agreed with me. I asked if she was sure or just said yes to get me out of her way.  Turned out the brisket I got was a waste of money because it was bad. $50 down the drain

A great place for all your shopping needs. The store feels pretty clean and is well organized. They have a good selection of clothing for the whole family. We needed a bike for my son and found some pretty good options. In the grocery area it was very well stocked up. We don’t visit often but when we do, we usually stock up on the essentials a always get good prices here.

Waited an hour at the changing oil lane for someone to help me or tell me the wait time. Then I’ve been told it will take two hours to change oil with just one car in front of me. They told me to come at 7AM if I want to be served quicker. Well that was a lie

A day after my visit for a new tire it is extremely obvious that a rotation and balance was not done. Therefore the charge was bogus and should have been refunded but the manager and employee argued with me about it. If you want honesty and trustworthy mechanics,  I would avoid this place!

Double charged me for one item that I purchased here.  Casher refuses to fix her mistake, never apologized, and just told me that I have to go to customer service to get it fixed and they did not care.  I deserve to be treated better than that and they should fix their own dog gone mistake at the point of sale and not inconvenience the customer for something that is their fault.  I finally got it fixed and got the overcharge amount refunded, but it was a royal pain in the butt.  Everyone makes mistakes, but arrogance and lack of humility is inexcusable and such behavior shows laziness, stupidity, and cowardice.  There was no apology and only rudeness.

I would use the self checkout for now on so that way, I will be charged the correct amount for merchandise I purchased.  Everybody makes mistakes, but not everybody is arrogant and rude and uncaring when you point it out to them and many would have fixed it and made it right and apologized.

Only problem I see is no dresses for older women..Seems like the clothing is geared more for young ppl and I know there are many women who still wear dresses...They need to add dresses and change up just gearing towards the young women...It's a shame stores have gotten away from older women's dresses because it leaves much less choices and not everyone wants to order offline for dresses...Wished Walmart would go back to the days it catered to all in clothing and not just the young...Bring back modest dresses too...Not the kind that looks like someone standing on a street corner

Compassionate this is the first Walmart that I have gone to that. When you enter the first door there are seats available to sit down and rest where there is air condition making it very easy for the disabled people, usually the seats are all near pharmacy, All of the staff that I came in contact with was very kind and friendly. Very concerned about people. Keep up the good work. You are awesome!!!

Waited 30 minutes to get in the dressing room at the 20 minute mark asked for a manager he refused to come speak with me said he was in a meeting. Apparently his name is tyler

It was a good visit always a smiling associate and always ready to help when needed

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