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Walmart Supercenter > Reviews in El Paso County, Texas, US - RAY

Walmart Supercenter

4.2
5153 reviews
Department Store
El Paso County, US

Location details

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10727 Gateway Blvd W, El Paso, TX 79935, USA
  • Monday:
    06:00 - 23:00
  • Tuesday:
    06:00 - 23:00
  • Wednesday:
    06:00 - 23:00
  • Thursday:
    06:00 - 23:00
  • Friday:
    06:00 - 23:00
  • Saturday:
    06:00 - 23:00
  • Sunday:
    06:00 - 23:00
4.2
Reviews
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4
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4
  • Google Comments (5)
  • Comments (5)

Let me begin by saying this is absolutely the WORST of the WORST place to take your car in for service! I took my Jeep there for a new battery and the service was horrendous. It took them almost 15 minutes to come talk to me while they were all laughing and joking around in front of me. Months later I take my Armada for a oil change at 6:00 pm and immediately a employee comes out and says we’re closed mind you there was no cars being worked on and I reply with don’t you close until 7? He replied with well we have to clean and want to go home too. I proceeded to speak with the manager and he made him do the oil change. On my way home I notice my engine is ticking so I pull over and check my oil only to find out they put 5 quarts when it needed almost 8. I go back the next day and speak to another manager named Luis who told me, “mistakes happen they’re human too but I can give you a $10 walmart gift card” and I told him I didn’t want that I wanted my oil topped off and he finally accepted. Yesterday I took my Alrima to get a new battery and at 5:55 Luis the manager came up to my car to say they were closed already because he was sending his techs home already. I proceeded to go to the Walmart by Cielo Vista and they did a great job and even told me a lot of people go to them after having the same experience with Luid and his Techs. Walmart do something about this!!!

5 months ago

My Horrible experience was on Nov 1st 2023 around 9:30a.m. I walked in & walked straight to the meat area. Finally found the floor freezer that had a minimal amount of brisket. The brisket looked horrible. Too much fat cap, not enough meat. Looked around for some employees for assistance & as usual for Walmart you can never find help. Saw 2 gentleman walking by. I asked if they worked meat dept. And of course they didn't they asked What I needed. They would try to help. After I explained they said they didn't know. I asked if they could get someone to help. They went to the meat area & supposedly talked to someone & they said he'd be right out. 10 minutes later the gentleman walked out upset & went on break. I just stood there till several workers saw me & Sudbury offer help. Then finally asked what I needed. I didn't explain & they lady just agreed with me. I asked if she was sure or just said yes to get me out of her way. Turned out the brisket I got was a waste of money because it was bad. $50 down the drain

a month ago

A great place for all your shopping needs. The store feels pretty clean and is well organized. They have a good selection of clothing for the whole family. We needed a bike for my son and found some pretty good options. In the grocery area it was very well stocked up. We don’t visit often but when we do, we usually stock up on the essentials a always get good prices here.

2 years ago

Waited an hour at the changing oil lane for someone to help me or tell me the wait time. Then I’ve been told it will take two hours to change oil with just one car in front of me. They told me to come at 7AM if I want to be served quicker. Well that was a lie

9 months ago

A day after my visit for a new tire it is extremely obvious that a rotation and balance was not done. Therefore the charge was bogus and should have been refunded but the manager and employee argued with me about it. If you want honesty and trustworthy mechanics, I would avoid this place!

5 months ago

Frequently asked questions about Walmart Supercenter

How is Walmart Supercenter rated?
Walmart Supercenter has a 4.2 star rating with 5153 Reviews.