Banco Itaú - Agência 7221

The old man is screwed. Whenever I go, I get a priority password and a general password because I always receive the general password first.

It only serves what it is good for, no more and no less.

Bad attitude in closing agencies and electronic houses.

Bradesco

Without a doubt, the best private financial institution there is. Account holders can now exempt their basket of services if they still pay.

I would like to know why this bank calls me to charge me if I'm not even their customer anymore.

Total disrespect for the consumer and mocks the law....
It does not indicate that it is an agency only for legal entities. (where it is required by law to indicate on the facade or in a visible place).
Deposit boxes are not supported during banking hours.
There was no Manager or Deputy Manager during banking hours.
Just one young woman to serve several people.
I was unable to deposit a (considerable) amount. Because the ballot machines don't work.
They return banknotes or record the amount in disagreement.
Terrible place, a shame for the institution of BRADESCO...
.

The best bank within the state of Amazonas.

Banco Itaú - Agência 6296

There are only incompetent employees, at the cashier they live on gossip instead of serving countless customers, unfortunately the company I work for only accepts 2 banks.

Slow service, without TMA service to be more efficient. Agents who keep talking to the customer instead of solving the problem and ending the service immediately.

I made the agency transfer, I did all the procedure in person at the agency, I am waiting for the card to be exchanged with a new account and the agency has already had it for about 4 months. the girl who assisted me at the agency when I went for the third time to look for the card and that the post office does not deliver to the agency only to the residence, that is, I am fed up and feeling aggrieved with this coming and going and nothing is resolved, aff, a hate, Worst agency in Manaus-AM, few customers and bad service

I wanted to understand why they take so long to answer us?

Horrible bank, I went there to open an account, spent almost 1.3 hours and they didn't give me a password to open an account... terrible service

Banco Itaú - Agência 8271

Despite having 4 tables to serve, only 2 work. The other 2 employees stay on the phone for another 30 minutes, they must be answering online. It's bad to sit there and people wait... I just know that I went to solve a problem because my card didn't arrive and I've already decided to transform the account into a salary account, better to transfer it to another bank automatically...

I asked for a card over 2 months ago and it still hasn't arrived. 🤬

I entered the parking lot thinking it was from the agency, I spent 10 minutes and the security guard charged me R$8.00.
At the exit of the parking lot I see a sign with tiny letters informing that for an account holder it is only R$3.00 if it has the stamp of the bank representative.
Honestly, a lack of respect for the account holder, I suggest not going to this branch if you are driving.

I had a hard time because it was a sequence of misfortunes, but my experience with the employees of this agency was very good. They gave me all the necessary support, they were clear, objective and helpful. I am very grateful to collaborator Renata Santoro and the other young man who welcomed me very well and helped me beyond what was within their competence. Excellent job.

Could have more boxes to improve service time 😃

Every time almost no cashier works for deposits. A huge queue. And today it finally came, empty queues and no cashier working.
Better close soon.

Terrible! No boxes to make a deposit and no one pays. Every day without functionality to make a deposit when you need it. zero service

The best service at Bradesco I've ever had, the manager Katleen attended to me and treated me very well, I recommend her with my eyes closed.

The amount of ATMs available to the public is very small in relation to the volume of people.

Service is usually quick and with few people.

Banco Itaú - Agência 8519

There is a queue for all tastes, those in urgent need of targeted service with an emphasis on continuous quality.

Waiting time above average, I didn't solve what I needed.

Excellent, the fastest Agency I've ever been to

Excellent service for people with visual and physical disabilities

Banco Itaú - Agência 6083

The two times I came here, I hoped to be well looked after.
But unfortunately it didn't happen.
Table attendants are simply impatient, even with an empty seat.
They are not willing to listen to us, only to talk.
I don't know if the management there is bad and the employees end up taking it out on customers, or if they are dissatisfied with their work...
But I didn't feel well attended to at all.
I really wanted to evaluate it well, but there's no way.
I hope the management there provides customer service training or if that's not possible, replace them with other employees who really enjoy serving and helping people.

I went to resolve a credit card unblocking and the attendant was very impatient even though the branch was almost empty compared to other times.

Great service and structure. The bank opens at 9:00 am and has preferential service and has employees duly prepared to serve the general public. I loved the service.

I need to speak to the manager Yeda and she doesn't get back to me, can anyone help, it's urgent.

Bradesco Prime - Agência 6199

Banco Itaú - Agência 6610

Man, think of an agency that I've never been able to talk to anyone for those numbers they provide!

ATMs are not open on Sundays. Don't even go.

They helped me quickly, there wasn't much of a queue, I just got the password and waited 10 minutes to open my account.
I even thought it was too good to be true!

Closing the branch during the cup game is fine, now closing the till that should always be open is the height of laziness

Banco Bradesco - Agência 0482

If you want to avoid it, avoid doing anything at this agency. Complete disregard for people who need care and has done so for years. They never do anything to improve this place.

Waiting time was very long, there was no service, only one cashier serving. The others left, perhaps for lunch or to talk, while the bank's customers waited for goodwill.
I don't even like thinking about going to the agency, it's very tiring.

The attendants were attentive when asked, but it took me more than an hour to be seen and my problem was extremely simple. It got to the point where there were 5 attendants at their respective counters, but they didn't call anyone for a long time. Don't expect speed from the agency, because for them (and for Bradesco, apparently), your time is worthless

Friday was a peaceful day for anyone looking to close a checking account that had been inactive for about ten years. Even the queue was shorter.
Care was taken to form a queue, due to the current health protocol. However, what surprised me was how quickly the account was closed.
This motivates me to give full marks.

Slow service, few professionals, lack of management and organization, waiting for hours for something that the employee could have solved in less than 5 minutes if they had good communication

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