Farmacia Guadalajara S.A. de C.V.

If they had the medication I needed considering it was hard to find and at a good price.

I was in this branch a few days ago to look for a medication and they did not have it available when the website says that it is available when the girl annoys me she tells me in a very rude way she almost threw the prescription at me that they did not have it in any branch and that They couldn't get terrible attention and how unfortunate that their website and number are not updated and they have such poorly trained staff.

Incredible personalized attention that young JOSE MANUEL ESPARZA gave me. It was beyond expectations. Having a seriously ill loved one, I didn't have much head and this young JOSÉ MANUEL ESPARZA, with all the patience and professionalism, reminded me of the great quality of human being that a pharmacist can be. Thank you Guadalajara pharmacy for having this young man there.

It was the most incredible experience I had here in San Luis regarding customer service. Customer service is not something you get so often unfortunately, but I’m thankful to pharmacy Guadalajara to have this kind employee JOSE MANUEL ESPARZA.

The service is bad, you ask something and they answer you reluctantly, THEIR PRICES ARE WRONG and even if the checker works for you, if not they send you to check at the pharmacy where the line is very long just to check a price.
In delicatessens and stationery stores there is no one to assist you, there are employees who are nearby, but they just pass by, hygiene measures are not respected, all the people are crowded together.
Terrible service 👎 and he clarified not all pharmacies are as bad as this one.

It has almost everything and very good prices for medicines.

Farmacias Guadalajara

Terrible service. The person in charge requires the use of face masks even though it was warned that it is no longer mandatory. They suggest you buy one at the checkout area, and it turns out they only sell packages. Either it is updated with the instructions of the Ministry of Health, or it puts its face mask business elsewhere. I went to another branch (Av. Industrias) and without problems, so I reinforce my theory that what the lady wants is to sell the face masks no matter what. TERRIBLE SERVICE.

I have been buying a medication there for more than a year, and now it turns out that they have NEVER sold it, the cynicism of the pharmacy person, and still questioning me if I didn't buy it at the other pharmacy (savings) and answering sarcastically. What bad service this time from the pharmacy employees. And apart from everyone telling you that THEY HAVE NEVER SOLD IT, I have been buying my medicine there for years. And these kids are new. Bad Thank you Guadalajara, check your employees well.

Little staff, bad attention makes them genius to serve so many customers, they don't like to take pictures, they ask customers to take pictures with their cell phones because the camera doesn't work, one asks them the prices of the memories and they say that if they are going to take them buy to look for it !!!! If they don't have staff, don't put so many services, the cashier didn't forgive the client in front of me a peso but I wanted to stay in debt! As ? I try to go to Guadalajara because of the price of medicines but unfortunately terrible service, terrible staff, terrible attention.

Terrible service, disastrous cashier since I told him that because of the contingency I couldn't go to the pharmacy to request powdered milk for my baby (so as not to leave her alone in the car), I asked him if he could request that it be I brought him to the cashier at the entrance and there I paid for it, he told me no that I had to go in and ask for it, I explained the situation to him for the second time, then a lady "in charge of the delicatessen" approached me and I commented on the situation again. And why couldn't I go in to the pharmacy area to request it and the cashier tells him "right, he has to go and order it?" and she tells him that yes, I tell them about the situation again and says let's see, let me ask, he goes into the aisles and gets lost, after a while he comes back and asks me, what kind of milk did he tell me about? I tell him NUTRIBABY 2 and he says no, I don't just have 1 and 3, I ask him any size? Whether it's 400g or 900g and he tells me no, I use the NATUBABY, I then ask him which branches have it so I can go get it and he makes me a getota, I told him it's better to leave it that way and I went to the SAVINGS PHARMACY.

Bad service from the workers if there are 2 or. 3 people are talking or they don't have change

In general the branches are good, I have found ophthalmic medication that is not available in the ISSSTE, it is not cheap but they do not sell it at the maximum price to the public either. The hours are extensive.

There is one very close to my house
It is an excellent option to buy 'quickly'
Although the service is a little slow, but maybe it is general because other branches are the same.
More training for staff would be indicated, they take too long to serve in the pharmacy and to provide purchasing options.
In general it is a good option ☺️

Excellent location, they serve quickly which avoids long lines within each of their areas, pharmacy and grocery stores.

Terrible service, they should have better customer service and the cashiers should pay attention to those who are being asked for a place to be on the cell phone, especially the pharmacy cashier Araceli Reyna, if she doesn't like her job, she should resign, no one has to put up with her face and his bad manners.

FARMACIAS DEL AHORRO Jaripillo II

FARMACIAS DEL AHORRO Bahía San Carlos

Terrible service, it was for a controlled medication that my daughter occupies, they put a thousand buts with the prescription, her solution is to go to the doctor so that he can write her the prescription only through this pharmacy. I never plan to return.

Never buy antibiotics at this pharmacy. It's a waste of time.

FARMACIAS DEL AHORRO Carlos Canseco

FARMACIAS DEL AHORRO Sábalo

Excellent attention, very helpful staff, I went to make a deposit and long hours.

He has nothing of savings.
The medicines are more expensive than what they show on their own page.
A few steps away is the modern pharmacy and they have a larger assortment and better prices.

All very well, only that it is an incorrect location on the map

Farmacia Guadalajara

Very cheap prices and the quality is very good but the service is more or less because they did not pay much attention to their work but in general it is good

They have a regular assortment, but in general they give good service

Mediocre attention. The lady who works on Sunday mornings doesn't even say good morning and gives you a gunshot look. I didn't like the attention at all. The pharmacy is stocked and clean. They just need to improve that detail.

The staff is very friendly and attentive to what is asked, even when I couldn't find a product, there was an employee who came to offer me his help, a small inconvenience when I requested a memory card that was in a locked display case and They did not have the key on hand and they did not know exactly where the key was, so the boy stayed a little longer than expected, but always attentive and trying to provide the best service.

Caring, compassionate, knowledgeable, and responsive. Strong sense of serving the Public. Thank you Kathy McGuiness. You are the best. CVS is lucky to have her as Pharmacist.

The cashier Elizabeth  in the pharmacy dept is great. Always friendly with a smile and very efficient. I've seen her running two registers at the same time to get the  line down faster. Everyone is quick to write their negative  reviews  i wanted to do a positive one.

Drove 30 minutes for a vaccine appt, arrived they told me my federal insurance doesn't cover the vaccine!  (Went to another pharmacy who were able to bill with no problem, go figure).  When asked if they were part of the Bridge Access program (as clearly stated on their website),  the pharmacist had no idea.  Note: I had tried to call ahead of time to make sure everything was clear before driving 1hr out of my way; the phone never rings to a person, you can only leave a message.  They were nice enough to return my call ... 26 hours later - how useless.  You'd think they were understaffed, but when I had arrived there were 6 staff and barely any customers so there is no excuse for this level of incompetency or poor customer service.  CVS has lost a customer.

Calling this store is a nightmare of auto menus determined to get you to abandon hope of speaking to a person.  All the CVS stores have kept reducing staff, not in customer service business anymore.  Good luck or try a local independent pharmacy where a person answers phone and service is way better.

Pharmacy: Elizabeth has absolutely the worst customer service abilities possible.  I hope you, nor your family need to rely on her services for prescriptions.  Had an emergency prescription sent to the rehobeth location for an eye infection (can’t see). I sent my cousin to pick the meds up as i was going to arrive late. Elizabeth told me on the phone that everything was ready and that my cousin better be there no later than 7pm, because she was closing the pharmacy. My cousin arrived at 6:58 and Elizabeth LIED about the prescription not being ready. It was 6:58(pharmacy closes at 7) and she didn’t want to mess with my insurance information and told my cousin to tell me to come back the next day.   I came back this morning and everything was magically ready. Elizabeth said that my cousin provided all the insurance information to her and she was able to run it this morning.   That’s another lie, my cousin never provided any insurance information to her.

Do yourself a favor and take your business elsewhere.  Lying when it comes to medicine is a horrible thing that bears no ethics.  Do better Elizabeth

FARMACIAS DEL AHORRO Constitución

I placed an order for a medication at 2 in the afternoon, it's already 6:30 and it didn't arrive, I checked to see if it was still taking too long and they told me that there was no record of any order with that number.... terrible service 😡

Bad attention from the staff, an old, stubborn, bald woman is the bloodiest one and the others follow her

Very bad attention right now July 14, 2022. with a female person. He asked me for my electronic wallet information and added a balance to another that is not mine. This is how bad service these two people give. One without masks and the other without apathy.

Today, I went to the Constitución pharmacies for medical attention, I had been waiting for almost 3 hours, when a man arrived, he took a turn and as soon as a patient left, the man approached and greeted the Doctor by name and the Doctor likewise. way, from the way they spoke it was more than obvious that they were acquaintances or family members, unfortunately I was still going to go to the consultation and the Doctor very cynically told the man that it will pass, I responded that I was still going, that I was almost 3 hrs in line and he told me no, because the man had an appointment, the truth is that there was a lack of respect on the part of the Doctor, I went to complain and they told me that they couldn't do anything, because he was surely a COVID patient, a situation that I don't think would happen. possible because the man didn't even have a face mask, it's too bad that they do that, because they don't play with anyone's health and it's too bad that there is influence in these types of situations.
For me, I didn't give the Doctor a single star, but anyway, look for another place before going there, lest they do the same thing to you.

I bring my prescription with specifications requested by COFEPRIS FOR A CONTROLLED MEDICATION and the ladies make you wait a long time to tell you that you are missing data.
For example, take one capsule every 24 hours for 30 days.
And they tell you: it does not specify how many capsules the box contains.
When the medicine has a single presentation of 30 capsules.
They really don't know how to read or they aren't trained.

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