Walmart Supercenter

Everyone was friendly, even though they'd been through black Friday a few days earlier. I don't like that pricing is still going up even though the customers are doing the work the cashiers used to do. I didn't see a single cashier line open. It was all self-serve. That's great for fewer than 10 items but when I'm doing my grocery shopping and the total bill comes out to over $250 I don't want to unload my cart of everything thing I've just shopped for, stack it on that moving belt, scan my items, hope the computer can find the item, fight with opening those plastic bags, decide what can be bagged together, load it all back into my cart, and pay for it. I know the cost of living is increasing but Walmart has to be making big bucks by having just 1 employee manage 6-8 registers full of us customers who are paying the store to let us do all the work.

The lost prevention officer is very disrespectful and discriminating. I went there to buy a bunch of stuff for a puppy we are getting. Unfortunately walmart doesn't take applepay. He had cashier print a receipt of everything we scanned. Telling her we scanned more stuff Insinuating that we are stealing. The cashier watched me send
Zelle money to my husband but it was sent to the wrong accout. Not only did he say this infont of us but our daughter as well. It's comes to prove that any race can be racist. Instead of trying to figure out my payments situation I left out of disgust.

I want to give a excellent plus rating for Julie...the manager of the Vision Center. She has helped me with the frames I bought at the store multiple times to get them to fit properly...even though I only bought the frames at this store...I live in another city but this store had the frames I wanted. Julie goes above and beyond with customer service...she treats people the way she would like to be treated. She is a shining star in today's world of disappearing customer service. I wish her the best in all she does. She is a gem...I hope this reaches her superiors and she is recognized for all she does for Walmart.

I mostly use the pharmacy, and it's for a good reason.. The first day I transferred my scripts from Walgreens, Lorenzo, the tech saved me 50%!!!
The folks at this pharmacy genuinely care that you're getting the lowest price possible..
Great people
Great pharmacy

Online ordering and their current stock numbers are seriously off, but whose isn't. Love that they don't charge you the $6.99 fee for less than required minimum if some items are not in stock. Fast service and pleasant disposition.

I usually use the delivery service via Walmart plus  the lack of care is getting out of control the orders are always late by hours and the food is never fresh or quality they’re so careless  truly shocked by the lack of care I was refused a refund and told it didn’t matter if the order was late or food was fresh because it was received?! Huh truly spend your money elsewhere these corporations do not care about you

This is one of the nicer Walmarts. Spacious, clea, and well staffed. It seems that they also have a gas station! 🤯

Parking lot is a little confusing for someone who does not frequent this site, but it is not too bad.

I went into the store to get money that my uncle sent Walmart 2 Walmart for my daughter for her birthday the lady at then service desk (I think Jim) was extremely rude made me write down the reference number and then try to force me to write down my phone number down for as well and got extremely pissy with me when I told her I wouldn’t write down my number for her and that she could just enter it into the computer. I gave her the reference number, my name the senders name and my phone number and she refused to give me the money because I didn’t know for sure how much my  Sepideh uncle sent for my daughter. So I asked for a manager it took me asking 7 times before she actually called for a manager and when this manager came over he was rude as well like customers don’t even matter in this store and told me if she wants me to write my number down that I have to so I told him I want the store manager or assistant manager and while we were waiting (Jim) was still being extremely rude telling me I must be poor to be receiving money from someone else and told me that I should feel privileged to have someone like her serving me. And once the maneger Sepideh came over she didn’t care what I had to say at all she took the cashiers side with out even hearing what happened so much for customer service at this store.

Great Walmart! ✨ So clean, full of all the extras (auto shop, Burger King, etc)!

It is a MASSIVE location. The arts & crafts area is amazing because of the affordability (well, for most things). The tool section was a little small, but it had the Garden Center as well as paint & fishing supplies! It’s really like a mall all in one store.

Definitely a cool location!

Wow, first time at this Wal-Mart in over 3 years. Two helpers at the self check-out were cleaning the area after each customer. I love that! It is so gross to be checking out and everything dirty and sticky. Not at this store. The store was clean and well stocked. I spent 100, and walked out with so much more than I do at my usual Safeway. The prices were sometimes half what I pay at the grocery store. The produce was also fresh, not expired or over ripe. Kudos to the staff and mgmt:) I will be back often!

Due to improper management, zoning, and loss prevention procedures numerous food and facility safety hazards persist in this store.

Empty product displays are used to fill space where stolen merchandise packaging is discarded and ignored by staff. The staff themselves will regularly open products and mark them on clearance for themselves. Merchandise is regularly primed to be stolen using overstuffed shopping carts with high price point items in plain sight of management and loss prevention.  The thefts are carried out by known, repeat offenders, and this is facilitated by poor hiring standards that promote gang infiltration throughout the store.

This location is a loss leading store and a prime candidate for an inside theft ring organized by a group like the Simon City Royals or Gangsta Disciples. Several of who work throughout different points in the store, and I would assume management.

Overstocked merchandise is strewn haphazardly on carts, at workstations, and on the floor. Bait shrimp are left to rot on the shelves. Freezers regularly malfunction and thaw leading to massive waste and food health concerns. Produce is improperly stored and exposed to fungal and bacterial contamination at the risk of employees and the general public.

Raising concerns and whistleblowing is met with retaliation and immediate firing. There is no functional HR or sincere employee representatives in management.

The General Manager is cruel, inefficient, and creepy. Incapable of taking responsibility for the corrupt environment he has created, he places blame on the employees that he harasses and mistreats. Regularly threatening their livelihoods and targeting them based on hardship. This is a person whose idea of a good work ethic is remembering to iron his silk shirts, jnco jeans, and pretending to be a member of the Deftones.

The Assistant Manager is inept and absolutely clueless about what to do with his hands but eat Michelina's meals with them from a trough like a Captain Planet cartoon villain.

Looking at either of the two you can see that their hardwork and years of experience have culminated in impending Diabetes Type 2, and likely a criminal investigation at some point.

Use to be a nice store but frequently messy- not sure if it's the customers fault or just not enough employees to keep everything clean. They do have the nicest employees.  I hate self checkout and can't stand when they don't have a cash option

Simple, convenient, and easy to navigate super-center  with a wide variety of goods to choose from in various departments. Helpful, friendly staff and a well-organized management team make this one of the "better quality" Walmart stores on the gulf coast. The only suggestion I have, would be to open more register lanes to reduce the backed-up lines at the self-checkout areas. Overall 4/5 stars

The OGP absolutely sucks. Of my 13 items ordered, I received 10. They claimed 2 were unavailable and 1 they charged me for but failed to give it to me. I went into the store and grabbed the 2 items they said weren't available. I'm going to assume the shopper just didn't want to walk to the other side of the store..
As for the $30 bag of dog food I was charged for but never received, I'm waiting for a refund and will have to make another trip back for it.
I rarely do pickup orders, I only did because it was convenient for my situation. Thanks for making it completely inconvenient.

I have been to this location many times and had good experiences and multiple times. The staff always seems friendly and willing to help. Like most walmarts they have a wide variety of just about everything you can think of. This one in particular seems to be a very well stocked. Overall a good experience here.

This was my first time in the Wetumpka Walmart. Stopped through while heading to the casino. I typically frequent the Neighborhood ones but this one was nice, clean, and well stocked.

Loved the convenience of the store and how neat and clean everything was. The employees were professional and helpful.

Hi! It's hard to get my milk out of your  refrigerator. There's NO HANDLE  to open the door. It's been this for a while. Can you fix it, please? Otherwise, I can find what I need no problem. Light on cash register  says we are open.  When I got there, there was no cashier.  I saw two workeres on the other side of the register. I was calling, who's ever line I was in,I figured  they couldn't  see me because I was short.
Then the guy told the girl I was in her line. She still took her time getting to her register.

Came in Sunday afternoon around 2 to buy a present before a birthday party. Waited in line for self checkout while about 15 employees just walked around doing absolutely nothing.

The short burnette white lady who was helping people by the entrance in front of the Mapco side brought another woman in front of us because I'm assuming their machine stopped working. It's fine, I didn't mind, she left and I went up and started scanning because the kiosk became open, the employee  yelled at me that this guy with a buggy full was next after I had waited in line. I said no, I was next in the line and I'm in a hurry. She started arguing then gave me the worst attitude when I was leaving and very snidely told me to have a "beautiful day". I was obviously the next in line and it was already taking way too long because people were having to check themselves out.

If you have this many people walking around maybe throw them on a register so we don't have to have interactions like this one. And maybe don't hire people like her if she hates her job so much. You shouldn't have to make people wait, let alone yell at them for literally no reason.

Went through self checkout. Only had a few items. Used register nearest door so I could be seen. Leaving, I had my receipt visible in hand. The man asked to see my receipt and took it out of my hand.  Didn't even look at it. Handed it back. IF YOU DON'T TRUST US TO SELF CHECK OUT. PLEASE REMOVE SELF SERVICE LINE. I AM FRUSTRATED.

Need to have many more cashiers open.  Nobody wants to wait to pay.  We are not your employees.  We will not use self checkout if we have many items.  There are always employees milling around doing nothing, but don’t open cash registers. Don’t be surprised if customers walk out with full buggies without paying, especially since your greeters do nothing but stand there.  Wise up!

Came to get new tires installed.  Took about three hours.  The person doing the work looked like he had not one care in the world, moving in slow motion .  Three hours.  That's 45 minutes per tire.  Never seen anything like it. Never coming back here for service.

I gave two stars because they were polite but my frustration was that they "can't" sell less than six wings when I only wanted four.. I would have been ok with it if I could have mixed n matched but then they said I couldn't do that either...  also on top of that they were moving really slow for having three people waiting to be asked/served, one lady was attending to the hot food while the other lady didn't look in our direction as she was busy do8ng something and not multitasking.. they need at least one younger person in that area in the daytime to move things along faster and again the lady seemed very polite so this isn't a personal grievance

Absolutely abhorrent the pharmacy will not fill your order unless you harass them. When you order something online for pick up expect  a long wait. I've spent twenty minutes looking for an item as workers are just walking bye. Never asked to help once. If you don't want to have one of the worst shopping experiences in your life don't shophere.

SCO Host was kind and relatable to issue I was having at the time, but other SCO Host just lost in her own little world without directing anyone to open registers - well, she was alright, too. LMAO I've done the job and know how it can be!

Well it's been a resource for merchandise that is convenient, dependable, and the doors are open in times of crisis, providing supplies as needed for our community

They have an insulting AI system as part of their self checkout that constantly wrongly accuses you of trying to steal items. It is an outrage and the height of disrespect for the morons back in Bentonville to subject honest customers to this idiocy.

I ring up the first item and try to bag it, but the bag won't open so I have to get some saliva on my fingers to open the damn bag. Then I put the item in the bag, but now it alerts the associate because it thinks I stole something. Now I have to waste more time waiting for the guy to come over, and when he gets there we both have to watch a playback of a closeup surveillance video of me doing exactly what I described above.

Stop treating honest people like criminals or you will start losing business.

Just ordered almost $200 worth of groceries, I am pregnant and need to use their grocery delivery service. Everything was going great, until my groceries were stolen by the delivery driver “ Gabriella “ all I was given was this photo, for confirmation of my food being “ delivered “  Walmart if refunding me back, but I am considering filing a police report, as this is bizarre behavior by the Walmart staff. Have never had this happened before, and am disgusted by this persons lack of conscience.

I shopped at the store last night for the first time. It was a typical shopping trip except for the fact that the milk section looked like a ghost town. I had to talk to 3 different associates (one of which was a front end manager) before I found someone to help me. A young man named Daniel was working hard quickly stocking the cheese section when I walked over to him. I asked him the same question that I had already asked 2 of his co-workers. "Is there more milk in the cooler that hasn't been put out yet? I know you might not know the answer because that's not your job, could you please tell me who CAN help me?" He didn't ignore me, he didn't walk away, he actually helped me! The best part of the interaction was that he did all of that without without treating me like I was a bother to him. He was very nice and polite. Thank you again Daniel for being the only person willing to help.

I wonder what the owners of great value and or Wallyworld pizza's look like...✌🏻

This Walmart is one of my go-to supermarkets for more than just food. Clean well stocked and carries an amazing array of products which makes shopping there very convenient

I’m leaving this here because the customer service email or line doesn’t work. Be careful
When buying stuff from “ great value” their product quality control isn’t good.

I bought this chick peas can on 6/18/2023 ,I opened it today and found two metals inside of the can. This is unacceptable, you have to improve your quality control procedures.
Selling contaminated food isn’t legal this is a public healthy thread.

Their best thing is lower prices. I am trying store brands and finding them generally to be the same quality as Major brands. I took a real chance and bought chicken breasts and various cuts of beef. The chicken was excellent. The ground sirloin was as good as any competitor for choice grade. Not been disappointed with any products. They have a problem keeping some grocery items in stock. They restock constantly so maybe I came on the wrong day for lime Gatorade. Lots of parking. Ground level. Handicapped friendly.

They had the good bottles of water I wanted they were friendly and I was in and out very fast

My roommate and I went there last night to pick up some essentials. Shout out to Jerry who was working in the home section. He saw our lost faces and asked us what we were looking for and knew exactly where to find it. I even went to look for him again after we couldn't find the next items on our list. He was super kind and helpful!

I would like to give a shout out to Charm at Walmart Customer Service on Pima road. She exemplifies what it truly means to provide excellent customer service. She greeted me with a big smile and a kind welcome. I just wanted to say thank you

Dillard's

Denise was the best! So friendly and helpful. She genuinely cared about our experience. We received great customer service in every department we shopped in. I love the selection of Brahmin bags that they have. The size of the store is pretty good for the SanTan Village.

My grandma went in to look for shoes for my wedding on Wednesday august 30th and the staff blew her off and rolled their eyes after asking for sizes of three different shoes and made her wait 40 min. She ended up leaving because she felt the ladies were too busy to help her. Hopefully the service at other locations will be more reliable.

I was actually pleasantly surprised to find a very large men’s section of clothing available. Not only that, but the clothes were actually pretty fashionable. So I enjoyed my visit and plan on going back.

This store is small but has all the brands.  A short while ago I stopped in for a hot minute, and there was even a shelf of Louis Vuitton in the bag section! Way to go Dillard’s.  I just think there could be a bench outside for smokers so I could take the rest of my family with me shopping to this location.

CHUTIMA G  WILL BE YOUR NEW PERSONAL SHOPPING ASSISTANT!!!
I came in, super panicked about finding jewelry to complement a formal gown, for a wedding, AND accessories for a dress for the Bridal Shower...I showed pix of the dress and gown to CHUTIMA, and she started searching the whole department for the PERFECT additions to my wedding outfits!! To be honest, I was feeling like the gown was a bit matronly, but by the time CHUTIMA WORKED HER MAGIC...I felt like Cinderella!!
I even found that one of the necklace and earring sets will also work with an outfit for another of the wedding events, so I feel like I've solved three mysteries with one CHUTIMA!!
I have a new BFF in the jewelry department at Dillard's!! I'd forgotten what it was like to have such caring Customer Service...like the old days. Listen...CHUTIMA needs to be congratulated and cherished, for the wonderful Human Being she is. Kindness is contagious!

I really wish pick up was available years ago but I am so thankful it is available now. Having the ability to shop online without the stress of going into the store is game changing! Thank you Walmart associates for all your help. Honestly if this was not available I don't think I would be able to get my shopping done due to my disabilities. It does feel like maybe I spent a little more money doing it this way however, the few extra dollars that I feel like I spent was worth it.

Another well organized department store though I did have a hard time finding the clearance aisle.

I needed to replace a car battery but the automotive department was closed for the evening. Ann at the customer service desk was INCREDIBLY knowledgeable, friendly and helpful. She was able to help me do a warranty swap on the battery and took care of everything I needed. Kudos to Ann! I'd give her a million stars if I could!

Feels bigger than most Walmart locations, self checkout on both sides.

Came here to spend my Butterball gift check I received from work(a check I can spend on any food items in the store......) and the employee checking me out took forever and couldn't figure out how to charge it. Brought a manager and he couldn't either. Get some smart employees Walmart. You need to step your game up at this store!

Ross Dress for Less

Store was dirty and disorganized, there was a very long line and only two cashiers, one of whom was on his phone most of the time. Several employees throughout the store laughing and chatting very loudly. I give it two stars for the prices, but everything else about it sucks.

Ran in there after work for a gift card.  1 lane open. One worker standing at the front looking at the line slowly fill up. She calls for help, after about 5 min he come  and doesn't help, instead pushes rack of clothes to tha back. The one cashier that was working had to ask the manager,  is he coming back????? The one worker that was called to help, comes back up and angerly asks who's next. At least 3 people, workers just playing and talking in the front of store while the line is getting longer. SMDH.......this location is a NO for me.

This store is almost empty. There is not a big variety of clothing. I've been to many Ross locations & this store does not stand up to any of the other stores. I DO NOT RECOMMEND at all.

Ross Store ! You Gotta Love the Prices, Customer Service is Great and You can Save on Clothing,Shoes and Others Items in Your Location Stores.I Love Shopping 🛍️ Here

So I left a outdoor table in the store by mistake because I was shopping on my lunch and rushing. I returned to get it and they said that they didn’t have anything left like that. I will no longer shop at this location due to the dishonesty and lack of professionalism. *Make sure you check your purchased items before leaving this store. *

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