Walmart Supercenter

I have to share my mystery experience here in the morning.
I took 3 cans of baby formula to check out. I wanted to spend the formula check I received from formula producer, so I went from check-out counter. The machine suddenly broke down, no one knew how to deal with it. I think that’s okay as machines always had problems. BUT, the store guys just let me wait there for 20 minutes by only saying one sentence of “the machine always go wrong”, I just waited there seeing people come and go and my daughter seated in the trolley asleep, I had to calm her down.
Excuse me, is it the machine let you make your customer wait there for that long time and let no one to help? Is it the machine that stoped you telling your team member to fix the problem? I even had to explain to a new check out person what happened. To be polite, I did not express my anger at the spot at the time, but is it a good manner you run a service business like that? ???  How do you train your team? Every time I enter your store I saw the slogan “my team and I are happy ti help”. Is it your way to help?

The store was so crowded that we couldn't pick up everything we needed. Half of the congestion was employees picking online orders. Not going back there

Update: in the summer of 2022, a new bike rack has replaced the rusty one.

Brand new store. Helpful and knowledgeable employees. Deserves a newer bike rack (late 2020). As of April 2021, the dying bike rack seems to double as a garbage collector. The contrast with the squeaky clean, superbly maintained parking speaks volumes.

Not going to share the secret time to shop here (early early morning) but as long as you avoid the dancing stockers, you can get in and out super fast.

Walmart is my Deals on Wheels got to have that without that whole life will get pretty expensive and out of control thank you Walmart for sharing your hospitality with me I mean it's almost impossible to beat the prices on the merchandise or their produce anything they have in that store it's hard to beat the prices and everybody's friendly and helpful in any way possible to accommodate you I give them a standing ovation

Journeys

Staff was very attentive. We were greeted, and staff went out of their way to have a quick conversation in the very busy store. I ultimately didn't make a purchase, but I'll definitely be back in the future.

Dre and team(helpful)
Did An awesome job and sold plus upsold us items.
Safety measures/masks in place. Good job

The employees were friendly, courteous and professional. They had exactly what I was looking for. I can definitely recommend this store.

Worst team ever Sara who is the store manager is very rude and needs to be fired. I will never shop at this store ever again. She talks bad about her team an the customer, she has no customer service skills. She’s racist who needs more knowledge on how to run a successful bussiness without being inconsiderate of the African American culture or just in general.

Champs Sports

Very professional staff help me out get my shoes placed the way I want them overall a great experience. THANKS

Have to compliment this Champs team for handling tax-free weekend flawlessly.  Such a great job!  With a store full of people every single team member was knocking it out of the park.  They handled a massive amount of customers with ease, traffic flow was awesome, they checked on us multiple times, got sizes quickly, and every team member had a positive and helpful attitude. After a full day of shopping at an overly busy mall this was our last stop, and it was most certainly the best stop. Great job to the team! Well done!

One of my sons needed new shoes. We visited three other stores in this mall and none of the employees customer service could stand up to that of Marquise G. He listened to our concerns and showed us multiple options that would fit our needs. I watched as he provided that service to every customer that entered the store. I will be back because of him.

So my boyfriend went into the store and was showing me what he bought from another store while we were on FaceTime and he stated that they had nice shorts and he was going to spend money in the store after walking around for maybe 3 minutes and after they didn’t see anything a female associate approached him stating that she was watching him the entire time and needed to see if he put anything in his bag. This is highly unprofessional and I’m honestly flabbergasted as I’m hearing the entire conversations. So not only did they lose two customers visiting from out of town but this entire experience has put a bad taste in our mouths not only for the company but also their experience. We will not be supporting another champs or this mall because of this terrible and down right disgusting experience. That is NOT how you approach people period.

I came in there and I got great service Marlicia & I believe her name was Keyona they were great!!! They should get bonuses
!!

Not all lanes are open often, so expect a 5 to 15 min wait time to pay, not everything you need they have, but staff is very friendly and they maintain the store as organized as possible. Great deals! And from time to time they have great on clearance items.

It's crazy to believe we live in a world where people don't look after each other. Not to mention, looking out for the children in our world. Every day, children get kidnapped and never to be seen. But you would think there is some good in people to try and prevent those things from happening. Nope, I guess not. Today, I had the courtesy of meeting said heartless individual when I was trying to deliver product. I noticed I small child 4 or 5 years old, and I didn't see a parent insight. But I still had to do my job and deliver. I asked a Walmart employee to keep an eye on said child so that nothing happened to her. But the employee said, "I don't get paid enough to watch someone else's child." I responded with, "Yeah, but it's the right thing to do." Eventually, I finished my delivery, and the child was picked up by her father.
I honestly felt disgusted by this employee's response and made my blood boil. Who would have such a heartless attitude towards a child.

Do better guys if not for yourself but for the children who are still innocent to the dangers of this world.

Walmart has come a long way with customer service and returns can be done through the pickup area where you would pickup your order. If item was bought online you can choose the return it through the drive up. I really like this idea and it worked very well for me.

Many shelves are often bare. Customer service is hit or miss, some are fantastic but certainly not the case for all.

I had the worst experience at this Walmart (Worthington) As I went to self checkout to pay for my three items one of the employees walked up and asked did I scan everything. I then proceeded to show her my receipt and my three items. As I looked around I noticed people with way more items but no one checked their receipt. This was a discrimination situation. I was the only Black person in line. I called this business on the next business day, but I could tell the manager wasn’t concerned at all. I will NEVER shop here again!

Just because artificial intelligence is at its finest and highest peak Performance currently ,than it has ever been. Does not mean that Wal-Mart (as a whole) needs to lack in customer service. But not limited to just lacking in customer service, the customer service that is awarded is generally rude and very demeaning. There is one customer in particular that I have had a extremely bad experience with multiple times. And has been brought to the attention of Corporation but Rhonda is still working there for some odd reason. Never friendly constantly rude and has called more than one customer a thief allowed in front of other customers while the whole time she was directly in the wrong and ignorant in the situation at hand.

Generally, this location is well stocked and has adequate selection. Layout is a little confusing, but service is good. Bathrooms are well maintained.

As a traveler, not from the US. I've made walmart a staple for food, sleeping, gear,and etc. Never before in 32 states have I met an associate so willing to be "helpful". In Spirit Lake IA. An associate "Parker". Made my day. Parker, you deserve all the accolades and made my trying situation a lot easier. Thank you!

Visiting from out of town. Stopped in to pick up a few things and just wanted to give some kudos to our cashier JJ! Super friendly and very helpful! Also I didn't get her name, but the blond girl working up front was handing out popsicles to kids, fantastic to see! Great customer service all around!

I was in this store not long ago, and heard a manager reprimand an employee. I was disgusted!!! The manager was out right degrading and bullying!! Just a complete jerk!! No one should be talked to like that!! Ever!! In fact I hope that employee gets a lawyer!! I'll be glad to testify!!  If any manager talks to an employee like that, they should be fired on the spot!! I'll do my shopping in Spencer from now on!!!! I hope that sweet girl quits!!! Terrible!!! I'll never shop here again!!!!

Nothing really bad to say. It's like most Walmarts.  I did want to make sure to rate it with a 5 star review though because 2 of the associates were extra friendly, made eye contact, made it a point to say a quick greeting, and smiled.  It gets more and more rare to see the service with a smile attitude, but I always appreciate it.

They just keep getting worse in the pickup orders. Doesn't matter if I show up the 15 mins early they allow or on perfect time. They ALWAYS make me wait up to 45 mins. People that show up 20 or 30 mins after me STILL get their order before I do. B.S.

I always have a pleasant time no matter what dept I go to. The best is my grocery pick up. Associates are the best. I use the pharmacy on hillside bc it has a drive thru, those associates are the best as well.

I love this Walmart it’s convenient to get in and out of the pharmacy. The pharmacy staff are so helpful. I have gotten my flu shots my Covid vaccine, my shingles all at one location and they keep track of when my meds need to be refilled and contact the doctor so I don’t have to.  They send me reminders, so I don’t have to worry about it.  The store has a great selection and choices.

This is a place that you can get everything.. don’t ask for more.. cool place to kills time

Sam's Best Buys

Awesome place of business for seventy percent deals plus. Went there before I'm a returning customer. Why go to Walmart for a thirty dollar oh that looks expensive for that price when you can go to Sam's best buy for an eighty dollar guaranteed to protect you and loved ones rain, sleet snow or other wise and a selection that meets your individual needs for buying apparel. From construction to toad and security visible gear to more casual and sporting look. Sam's has it all.

I've always liked this place. It's been there 4ever as well. Ski stuff, cold weather gear, school uniforms, military items, etc. Owner is kool, but super chatty lol. If ur paying w/CC make sure name on card  is ur name, u must show ID & it match.

I've been shopping here for the past 45 years,  great place to buy your big Mans clothes. I even worked for Gene for a year. Sad to see them close. See Gene when you go. God bless Gene and his family.

Went to the store after it was supposed to be open and it was closed. Saw the signs stating they were going out of business and decided to call. The owner answered and I asked what time they open. He started the conversation by telling me “This is how it’s going to work”. I replied ok. I explained that i was going on a ski trip next month. He cut me off again and said again. “So this is how it’s going to work. We get a shipment of ski stuff in at the end of the week.” I simply said ok and he cut me off saying “let me finish”.  I ended up hanging up on this guy. You want my business? Treat me like a customer not someone that you feel is inconveniencing you. Pathetic!

I have been shopping here since i was around 10 years old with my parents im 37 now and its very sad to see this place close its doors. I did still find what i was looking for however the store is just bones anymore. Very little supply of items. This place had so many items back in the day you couldn't even move around in the store at 1 point .
Part of Oklahomas history forever!

Gregory's Sporting Goods

This place is an OKC metro institution for a reason. They have a good selection and are helpful. They have a lot of city-based gear for the surrounding schools. Unfortunately they don't stock Yukon gear, but they have plenty of others. Their prices are on par and the selection and service are what keeps people coming back. We had a baseball glove relaced and they did an excellent job.

Terrible business to do business with. Ordered a jacket on May 4th and was told 2 weeks. Went back on June 13th and was told end of June. Here we are July 11th and was told 2 more weeks. Zero communication and terrible attitudes. Good thing the Moore schools keep them in business.

Great place to get patches for all state/letter jackets

Ian was very helpful! I didn’t have a chance to go in myself because jerseys were ordered for us but he helped paying over the phone and making sure we received the right items hours later. We will give a chance for future business.

Excellent store!   Staff is very courteous and helpful and willing to help you with whatever you need. They have lots to choose from especially baseball mitts.  This is a great place to buy Football items and it’s reasonably priced and cheaper than Dick’s Sporting Goods.  Usually smaller shops like this are more expensive than large chain stores but this place is a fantastic and is cheaper than the chain stores. It has a more inviting atmosphere. I will definitely be going back.

First time visiting here and was very happy to find everything I was looking for, and then some. I have to use an electric scooter to get around and glad to find one that was fully charged. I was also lucky enough to find a cashier. Self check out can be a pain with a scooter. And especially inconvenient for any shoppers who buy a lot of items. So finding a cashier open was like gold lol! I had quite a bit of stuff. The cashier person was very pleasant and helpful. She even took the initiative to help get my bags into my basket. Each person I encountered here, associates as well as customers, were all quite nice and helpful. I'll have to come here again next time I'm near town. Thanks.

Lately this Walmart has been going down hill. They replaced the rolling self check out tables with cheap plastic tables, i wait forever for some one to mix paint for us. The managers some times have self check out open but have to have some one to watch over even tho you are already!!!! On camera for self check out. Ie: no one there two watch you even tho your being recorded no self check out available. Really sucks that there’s not another store to go to unless you wanna travel. Forcing people to shop here.

I shop here out of shear necessity, which is rare.  Pretty horrible place overall.  And it appears the management treats their "associates" poorly from the conversations I couldn't retreat from while trying to get the repugnant self-checkout junk to work.

If you’re a trucker the best time to go to Walmart is super early, you’ll find parking easy. This Walmart was barely full at 6 am. We parked, shopped for 15 minutes and left. No one bothered us.

We had to go pick up money from Walmart to Walmart and two employees just standing around in the area chit chatting. Didn't bother to acknowledge us or say we'll be right with you. Husband spoke up and asked if they were going to help us or ignore us. Amanda one of the employees had the nerve to say " if your gonna be like that I wont help. Husband replied you guys saw us walk in and ignored us.
Walmart has the rudest employees but expect customer to be nice to them

Average Walmart, pretty big and has everything. Christmas inflatables were not as expensive as I expected, good deal.

I had my shopping and delivery done for me. First of all they delayed my order than thought it would be ok to deliver at 11 pm. I rescheduled till next morning cause Who seriously delivers that late! I get my groceries to find a withered green pepper that I guess they thought it was acceptable. I will be canceling my subscription.

Terrible pick up order service, you will wait over an hour to get your pick up order if you go in the evening, we thought it was just a fluke but now it has happened every time we pick up in the evening which has been over 10 times. You can just shop your own groceries faster by going inside yourself. Do not use this locations pick up service.

They closed their customer service counter at 3PM, when i missed it by 30 minutes... Not everyone has all day to just shop and be gluttonous. Thanks for wasting my time! I hope the Broncos lose today!

They actually had a cashier working. What an amazing concept.  Waiting for Walmart to roll out their next phase, which will have the customers unload the trucks and stock the shelves.  Customer service is an unheard of concept with this store.

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