Walmart Supercenter

I have to share my mystery experience here in the morning. I took 3 cans of baby formula to check out. I wanted to spend the formula check I received from formula producer, so I went from check-out counter. The machine suddenly broke down, no one knew how to deal with it. I think that’s okay as machines always had problems. BUT, the store guys just let me wait there for 20 minutes by only saying one sentence of “the machine always go wrong”, I just waited there seeing people come and go and my daughter seated in the trolley asleep, I had to calm her down. Excuse me, is it the machine let you make your customer wait there for that long time and let no one to help? Is it the machine that stoped you telling your team member to fix the problem? I even had to explain to a new check out person what happened. To be polite, I did not express my anger at the spot at the time, but is it a good manner you run a service business like that? ??? How do you train your team? Every time I enter your store I saw the slogan “my team and I are happy ti help”. Is it your way to help?

The store was so crowded that we couldn't pick up everything we needed. Half of the congestion was employees picking online orders. Not going back there

Update: in the summer of 2022, a new bike rack has replaced the rusty one. Brand new store. Helpful and knowledgeable employees. Deserves a newer bike rack (late 2020). As of April 2021, the dying bike rack seems to double as a garbage collector. The contrast with the squeaky clean, superbly maintained parking speaks volumes.

Not going to share the secret time to shop here (early early morning) but as long as you avoid the dancing stockers, you can get in and out super fast.

Walmart is my Deals on Wheels got to have that without that whole life will get pretty expensive and out of control thank you Walmart for sharing your hospitality with me I mean it's almost impossible to beat the prices on the merchandise or their produce anything they have in that store it's hard to beat the prices and everybody's friendly and helpful in any way possible to accommodate you I give them a standing ovation