Big O Tires

I have to say, the big o brand tire is definitely worth it with the road hazard insurance that comes with each tire. I didn't have my receipt but they had my number on file. I apparently hit a deer and had an antler lodged in my sidewall. But the tire got me to my destination and was able to get a temporary tire put on. Then took the busted tire to big o and they replaced the busted tire with a brand new tire. Saved me over $400 because I drove a big F250 with big tires. I'm super thankful because that tire was less than six months old and I was not going to be able to replace it so soon without the insurance. I think once I can afford it, I'll be getting all my tires replaced at big O.

I experienced a blowout driving through Springfield on a rally. Jake went above and beyond to take care of me. He stayed after hours, allowed me to use the low profile jack, and gave my friends and I water. It’s refreshing to meet someone genuinely kind.

If you need wheels/tire service, there’s no doubt in my mind THIS is the place to go. You’ll be in good hands.

Just Do It! We absolutely love this place.
Backstory: Went to Fall-Apart and waited 1hr and 30min for someone to fix my tire. I gave up and waited a week to go get it fixed. I shouldn't have with Big-O right round the corner from me. They (Jacob and Daniel) were very nice. The service was reasonably priced too. Actually pretty cheap when you think about waiting for Wally world to get it together. I worried over nothing for too long when I could have gone to Big-O.

Stopped there as my car indicated my tire was low. They didn't find anything and didn't charge me!  Very  nice gentlemen at the counter. I'd definitely recommend!

Big O Tires crew was awesome.   Very  professional, and met all my needs in a timely manner. If you need tires or service done I highly recommend the one on Sunshine in Springfield, Mo.

Old Town Auto Body & Sales Inc

Absolutely the best body shop around “The Legend Ben Moore” and his staff are the best around.  When you deal with them you feel good driving away knowing they are there  to help.  Also the years of experience that comes with the crew is very impressive. Can’t say enough good about everyone there.

Old Town Auto Body has been a staple body shop in NWA for years!  Ben has done an incredible job growing this business and and it shows in his passion to do quality work at a great price that  is top notch!  The staff are also extremely professional with great communication.  I would trust this business with any of my vehicles!  Thank you!

There is a reason they are booked out a few months. These guys were suggested to me by a coworker after I got hit and ran. The shop was nothing but professional, accommodating, and they have done excellent work. They worked with my insurance. Benjamin and Jon were wonderful to speak to as I was being updated on the progress of my car.
I will try to add photos later, but for now I'll show what they were able to fix and make it look like new now.

Benjamin and his crew are incredible, honest guys. They extremely transparent with what needs to be done with fair pricing. Best body shop in NWA, i wouldn’t go anywhere else.

They saved my car after being rear-ended. After being told by insurance my car was totaled, Old Town repaired it for less than the insurance company said it would cost. Their total came back less than their original estimate. My car looks like new.

We go to our neighborhood Big-O Tires, off of 1940 S.Federal in Denver. One of the managers, Alex has an amazing team rockin with him! I can't even count how many times they prepped my car for winter, helped me with tires, and fixed a lot of sensors on my vehicles! I don't go no where else with help with our vehicles.
They provide great customer service & they always get it done right the first time. it's great coming to a business, where they strive to provide great service & work ethic! Salute to the whole squad, all the new tires, pros, I've also met, that made me feel welcome, Joseph, Victor & Josh! Alex's crew is the best of the best! thank you! Happy Holidays!!

Service is great there!! I take my vehicles there for pretty much everything. They don't lie to make another couple hundred off you to try n fix what isn't broken. Alex is very professional, knowledgeable and polite from start to finish. Thanks team!!

BIG THANKS to Felix, Victor and Alex for their work on my car. I went in Wednesday and talked to Felix and Victor, who are very very VERY nice, and gave me the run down on what could be needed to be done other than the tires. They answered all of my questions in a way that I can understand as I am not a knowledgeable car person. After discussing the tires which was my original plan to get, he was able to get me in to  replace my tires and my brakes as well as new rotors the very next day with a really solid deal. After driving off the lot I couldn't have been happier feeling like my car was new, no squeaking no hard turning, my car feels like she's driving like butter again! Highly recommend this Big O in particular if you are in Denver.
Felix has an amazing vibe and is very funny and kind and helped me BIG time.
Victor has a wonderful demeaner and calm atmosphere and was a pleasure speaking with them both.
Alex I only spoke to in passing but they too are very kind. Thank you all for everything! Great Service! Great Pricing/deals! Amazing work ♥

Came in today to get my right tail light fixed. Asked if they could change both due to if one goes out and gets changed the other one tends to go out some weeks later. Pricing was very decent. Felix is the guy to see not saying any of the others aren't good to see. Felix was very nice and hospitable. He had such a good positive vibe and was not rude nor rushed how some mechanics are at other locations. Told me he would get things done as soon as they could. Waited for maybe an hour with other people ahead of me and without a reservation for service. It is first come first serve so be early if u need something done. Great service and car is still pushing good. Thanks Felix and the staff at this Big O on Federal. Will be back🤗

Felix was very informative and helpful on my journey to finding the right tires for all-weather conditions! I was in a snow related accident two years ago due to cheap tires that had no traction, and Felix helped me pick the right set of tires on the phone and ordered them to the location. He proceeded to wheel the tire out to me when I arrived to the shop to show me the tread and explain a few things before mounting them on my car. This made me feel very appreciated and respected as a customer! Felix and his team were efficient and the job was completed under an hour. I drove 30 minutes to this particular Big O location for the reviews alone! Thanks Felix!

Copeland Auto Body Inc

Seriously if I could give higher rating I sure would! Deer season 2023 started early for me this year. Copeland towed it and I had non stop communication with them the whole time my vehicle was being fixed. They took a really stressful situation and made it positive in dealing with this amazing company. Communication, work was immaculate, my vehicle is like new. Keep up the amazing work! You have a customer for life!

My 2022 Prius was serviced for severe hail denting. Great communication from Brandon. Timely service. All fixed!

High quality work with great communication on the status and progress on your project.  They restored my 1969 Mustang in 2000 and it still looks like it came out of the booth.

Copeland’s repaired my car’s deer damage. My insurance company and parts delays caused the whole thing to take longer than it should have. The people at Copeland’s made a bad situation so much better by giving me consistent updates via text messaging. When they were able to get the parts, they had my car repaired and returned to me in 2 days! Great job. Great customer service. We will continue to use them in the future.

I hit a deer and did some bad front end damage to my Denali. Brandon at Copeland got me squared away quick and did a great job along the way. Copeland’s we’re friendly and quick, and made the insurance claim literally painless for me. I got my truck back quick, and it looks better than new! I will return to Copeland’s in the future and absolutely recommend them to anyone needing great body work and fair pricing!

Hampden Auto Body

As one of the only shops in town to have actually previously worked on the same car model I also own, they instilled confidence right from the get go. The quality of the repair was excellent and everyone we dealt with at the shop was super helpful. I hope I never have to use them again, haha, but if my car is ever in another accident and needs repairs, I would not hesitate to use Hampden Auto Body again.

My car ultimately ended up being totaled, however, I have nothing but positive things to say about my interaction with Giancarlo, Mike and Brian. They were incredibly kind, honest and professional. They took the time to explain everything to me and give me advice when I asked. I feel confident that they would have done a wonderful job if my car were repairable. I would absolutely recommend them, refer people to them, and use them in the future if it's ever needed. Giancarlo, Brian and Mike - I can't tell you how grateful I am for you making a stressful situation a little easier for me. Thank you so much!!

Customer service was A++++. Excellent communication .  My insurance company is terrible. Allstate was not wanting to use new parts and Hamden Auto went to bat for us and at the end our car that should have been totaled was nicer then when we first bought it . Even took the time to have breaks done while it was waiting for parts . I  would never go any where else for auto body . They have so many high end cars I have never scene being fixed . The one really nice auto tech went to Ferrari and is certified to fix a Ferrari the factory way so so coke on what more can I say . Don’t crash 💥 if you do this is the place . Absolutely perfection. Paint they do it all
Justin 🐠

I recently had the bumper of my Rav4 repaired at Hampden Auto Body, and it was one of the smoothest and most straightforward experiences I've ever had at an auto body shop. Communication was great, team was friendly, and pricing was very reasonable compared to other estimates I received. All in all, they did a great job!

My Infiniti was in an accident and I trusted Hampton Auto Body to repair the significant front end damage. They went above and beyond when finding new parts for my car and never cut any corners. The staff was always kind and patient when i would call for updates. Highly recommend.

Don's Body Shop

Friendly, knowledgeable staff. Quality repairs.

Highlands Ranch Collision Center

Communication was excellent, including coordination prior to the drop off of our truck to make sure we did not leave it before they had all of the necessary parts.  We were quoted up to 3 weeks for the repairs and they were complete in one week.  All repairs were quality with absolutely no concerns.  I would highly recommend this shop to anyone.

Thank you, HRCC! The Office staff and Shop crew were awesome.  Communication was provided every step of the way. Repairs were completed in a timely manner and now my car looks great! They definitely live up to their motto(s), "Where a handshake is still recognized" & "Quality with a Personal Touch" ! Oh, their work has a guaranteed lifetime warranty, as long as I'm the owner of the vehicle. Nice! Definitely recommend!

Highlands Ranch Collision was recommended by the dealership, but I frankly could not get past their front desk staff. They were rude and combative. I left voicemails but wouldn't get a reply. When I got them on the phone I'd be told "I know I have a message from you. I have people in front of me in the office, you'll get a call back later". I told them my calls weren't being returned and I'd gladly wait on hold, and was told no. I'd call at the end of the day and they'd turn on their outside of hours voicemail but their office was listed as open for another 10-15 minutes. About two weeks after my estimate they finally called to schedule but by then I had found another shop, got an estimate, and was one their schedule. They were busy with hail as well but managed their workload and customer service much better.

My son was in a wreck while on vacation in Colorado. They handled everything for me with the insurance, tow company, parts challenges, etc... after the repairs were completed, they did an extensive inspection and made sure everything was in good condition for a cross country road trip. I flew out, grabbed an UBER from Denver, and met the wonderful people at the shop to pick up the truck. I drove straight 24 hours, non-stop, back to Alabama, and the truck performed flawlessly. These are great people providing great service. "Almost" worth the trip for me to get all of my service done here...😁 But even if they are too far from me for regular service, I would trust them for anyone's vehicle. Highly recommended.

HRCC was exceptional in the work that they did, and all the assistance they provided in dealing with the insurance company.  The customer service was fantastic and I was always kept informed of the progress and any delays that came up.  Megan was exemplary in handling everything from start to finish.  I would highly recommend using HRCC.

The entire staff was amazing! I went in to have my brakes checked and they were able to replace them same day, and even made the time to do a state inspection as well. I'm a busy working mom, and the fact that I didn't have to come back or take more time off work was so appreciated! Services and fees were explained well, and they were extremely friendly. I've never worked with a service shop that inspired me to write a review, but this one did! A huge thank you to you guys!

Amazing service, I showed up late on a Wednesday, they had my car done by Thursday, Brakes, Rotors and Calipers. Got all of the parts in, and I was ready to go, Todd was amazing, I didn't get the mechanics name, but he was also amazing, will be coming here for all of my vehicle needs in the future! (Not to mwntion they offered to deliver my car because I was on laughing gas) if possible it would be 6 stars.

Went in for an inspection. According to them, it wouldn't pass inspection because of 3rd brake light being out, even though the other two brake lights worked. Wanted to charge me $235 to replace light. I said no, went home and looked up the $27 light on Amazon, replaced myself very easily without any tools. Then found out in Missouri as long as two brake lights were working the third light didn't matter. Went back and finished inspection, since I already paid for that. Will not go back to this store for anything else.

Horrible experience at this Big O tires location. To start this off I have a decent amount of mechanical knowledge but i just didn't have my tools with me on vacation. I also never write reviews but after my experience i feel the need to warn others before they're scammed They essentially scammed me out of thousands of dollars. I had purchased a truck(2016 chevy 3500 140k mi) while in town for Thanksgiving and it had some steering problems (slop and looseness in the wheel)and needed a couple of ball joints replaced as well as a set of tires. The problems  were severe enough that I didn't feel comfortable back home a couple of states over. They had told me that they could get the truck in the day after I called them to look it over and give me a list of repairs. I took dropped the truck off to them and they called me and told me the list of repairs that were needed to FIX my steering problems and that I also needed a SINGLE battery as well as the estimated time to fix it. The repairs they convinced me that I needed for the steering problems were ball joints, pitman arm and a idler arm. I should have known when they told me that i needed a single battery, to which i had asked doesnt it have 2 and they told me no that it only has one battery, that their mechanical knowledge was subpar due to the fact that pretty much all 1 ton diesel trucks have 2 batteries(I had not looked onder the hood of the truck since purchasing it). In no way did I tell them they only had X amount of time to fix it. I can't wait for the discrediting response littered with excuses they'll respond with. After the "repairs to fix the steering were done" I picked the truck up. Their mechanic told me the the play in the steering "was a lot less than before " to which I had responed "I paid thousands to have a problem fixed not better than before" . He had reiterated what work had been done and that he had tightened up the rack. He tightened it alright,  so much so that the gears were binding on the ride while still having about 3/4 of an inch of play each way. It was soo sketchy to drive that my wife didn't feel comfortable even riding in the truck...
Over the ride home the steering binding slowly subsided(gears in rack wearing out from being overtight and binding aka damage caused by their mechanic) and now the steering has even more play in it than before Big O had touched it about an inch and a half each way.
I took it to a local Big O here in my home state and they told me that it needed a new steering rack(additional $2800) and there was nothing that they could do about the other store essentially just throwing parts at it. So here I am thousands of dollars spent to fix a problem that is now worse.  Big O is aware that I am unhappy and has done nothing to remedy the situation. Avoid this shop at all costs.

Today, my wife's tire blew and she took it to this store while I was traveling out of town. She worked with Liberty and the store manager who were incredible.

They went way above and beyond and took extremely great care of her, providing way more than the warranty even required. Their customer service was exemplary and I cannot recommend them enough.

Midas

I had an appointment for a Saturday afternoon and unfortunately they didn’t have enough mechanics to get me in for my oil change. However, Andrew who I believe is the manager of the shop, was able to re-schedule me the next Saturday and hooked me up with a free oil change! Super happy I decided to choose this shop for my oil change because they not only care about maintaining your car, they care about their customer relationships. Andrew is the man and will definitely be bringing my car here the next time I need something done!

I got two flat tires late at night and towed it here while they were closed having never been or knowing anything other than what I could learn from google reviews. I called the next morning hoping I could get new tires quickly. Andrew was very helpful and patient with me and hooked me up with some sweet new tires that were ready in less than two days after getting two flats! The service here is top notch compared to other places I’ve been to in the past.

From the time I walked in to the time I left the customer service was superb. The guys there were courteous and friendly. Made me feel welcome. And left me with nothing but a positive experience. I will definitely recommend this location to my friends and family.

This place was the best auto service shop I’ve ever been to. They do a free full inspection (with photos!) when you get your oil changed. They are pros.

Aaron helped me out, and he rocks!! Very smart and knows what he’s doing.

My wife and I have been taking our cars to this Midas for most repairs and our oil changes for the past two years, and we are extremely please with their service. Multiple times we have brought our car in for something and they have fixed it for free because it was such a minor repair or they told us that the price was lower than expected after quoting us a price. We feel that they are very honest at this Midas and will continue bringing our cars back to them.

Becca and the team at this Big O Tires were a huge help in my recent power-sliding door repair. They were responsive, flexible, and kept me informed throughout the repair. They saved me after the local dealership said they couldn't help and that I'd be better off finding someone else - thanks to Becca for the best customer service and workmanship I've enjoyed in years!

I went to Big O Tires really worried I was going to have to buy a whole new tire during the holidays. Thankfully, Becca was so awesome and was able to tell me that my tire was easily patchable. It was so nice to have such a knowledgeable and helpful sales associate!

Went in, thinking I was going to buy 4 new tires for my vehicle. Becca was so helpful and confirmed that I only needed 2 new tires. She was even able to procure them quickly for me! Can’t recommend Becca enough!

Big o Tires at Highlands Ranch did a quick and professional job. I dropped my car off for an oil change and tire rotation and they had it completed in under 2 hours. Collin was nice and professional and helped me get the best price. Always impressed by the customer service at this location.

Came in for a brake job, and Mike caught the fact that 4 of my studs were damaged! Rather than gouge me for all new studs, he was able to save my existing studs by re-threading them, saving me time and money, and earning my business for life!  There's better than an honest mechanic,  and I've found one here at Big-O in Mike!

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